Production Support Engineer

Location: Secaucus, New Jersey

Duration: 6+ Months

Phone/Skype



Sr. Production Support Engineer for our leading eCommerce/ Commerce as a
Service (Caas) who connects customers, vendors, and professional
organizations on a singular commerce network.  This is an intricate system
that supports 100K+ moving parts and pieces, in a high availability,
critical environment.  The Production Support Engineer will work within a
group of Senior Engineers to support a high traffic, high availability
environment to enable continuous production on an aggressive delivery
schedule. The selected candidate should have a strong background supporting
Windows production environments, expertise in SQL, and understanding of
Linux environments. Expertise in development support as well as the ability
to quickly adapt will be critical as well.

 This position will require hands-on support of development and innovative
solutions to scale products, minimize pain and risk in the release process,
and support a large scale cloud server infrastructure. The work is fast
paced and requires technical skill, adaptability, excellent communication,
strong interpersonal skills, great organization skills, attention to detail
and self-motivation. The role is highly cross-functional and succeeds
through cooperation and influence.



Responsibilities:

·         Plan, organize and drive execution of web application releases,
working in close collaboration with engineering, quality assurance,
operations and product management.

·         Plan and lead production deployments, identify and escalate risks
associated with releases.

·         Set-up and maintain servers and systems that support the
development and release processes.

·         Communicate progress of product releases across organizational
boundaries.

·         Build, enhance and evangelize the operating procedures and tools
to improve efficiency and scalability.

·         Build the functional (deep inspection) monitoring infrastructure
and support NOC operations, so that the development and release systems are
as operationalized as possible.

·         Manage product operational support efforts, ensuring the SLA
compliance and uninterruptable operations of the critical systems.



Qualifications:

·         BS Computer Science, Engineering or Information systems; or
equivalent experience.

·         7+ years of hands-on systems administration experience,
supporting Windows.

·         1-2 years of experience in supporting Linux environments

·         Strong SQL expertise.

·         Proven track record of owning production delivery processes and
infrastructure for large scale and highly available web properties.

·         Experience with high-performance, open source web stacks and
supporting enterprise SLAs.







*Thanks and Regards*

*Vikas Gupta*

*Sr. Technical Recruiter*

*Phone: 4692098270*



*[image: srimatrix-logo]*

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