*Hi,* *Hope you are doing well,*
*Please find the below position, If you feel comfortable, Please share your profile and let me know a suitable to call you* *Need Visa and passport copy both with RC.* *Job Title:: System Admin * *Location:: Montvale-NJ* *Duration:: 3-6months* *Skills and Responsibilities:* *Essential Skills* Min 7-10 years of experience in EUC / Touch service support Good knowledge on EUC with client side backup and Antivirus ITIL Certification is must Experience with ITIL compliance ticketing tool Knowledge and understanding of ITIL and service management process Confident in supporting VIP users Basic knowledge on datacenter management Knowledge on building and deploying custom image for Laptop & Desktop People / vendor Management skills Ensure all agreed and defined SLAs/KPIs are adhered Basic knowledge in managing infrastructure projects Provide Touch services for Enterprise Services (Server Environment, Data Centre equipment, N/w. Devices etc.) Manage site specific Documents, Vendor contacts and Escalations, Application Installation Documents Providing support for infrastructure devices (IP phones, Video Conference, audio devices) *Desirable Skills* Governance & Reporting Drive weekly onsite team meetings Drive collaborative meetings with support towers / vendors for onsite related activities Ensure delivery of weekly Service review with customer People management Regular Interaction with VIP users, key business users & vendors to build healthy working relationship Vendor management Inventory management / Update CMDB Identify / work on Service improvements Prepare / ensure documents related to onsite team are up-to-date (SOP, Inventory, TGB office locations etc.) Manage Escalations & VIP issues for resolution. *Regards,* *Mayank Sehgal* *IDC Technologies, Inc.* Email: mayank.seh...@idctechnologies.com IDC Technologies, Inc 1851 McCarthy Boulevard, Suite 116,Milpitas, CA, USA, 95035 Website: www.idctechnologies.com . ISO 9001-2008 Certified. -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-vendor+unsubscr...@googlegroups.com. To post to this group, send email to sap-vendor@googlegroups.com. Visit this group at https://groups.google.com/group/sap-vendor. For more options, visit https://groups.google.com/d/optout.
