*Cisco UC Engineer * *Location: Houston TX*
*Duration: 2+ year * *Supplier will:* · Develop a vision for the UC strategy and details around the adoption, maintenance and development of that vision. · Manage or participate in cross-functional teams to promote technology strategies, analyze and test products and perform pilot and initial implementations of new technologies in order to integrate those technologies into the Customer's global infrastructure. The schedule(s) for these activities will be mutually developed between Supplier and Customer. · Document specifications, installation instructions and other infrastructure-related information. · Construct business case analysis with recommendations to increase effectiveness of organizational and technology solutions. · Lead resolution and re-planning activities to realign strategies and close identified gaps. · Determine applicable technical and resource components (e.g., network, landscape) and associated costs (e.g., development, training) for technology to help ensure capacity and performance requirements are met. · Provide expert-level technical support to departments and technical teams to resolve complex unified communications and voice issues. · Identify, analyze and resolve complex integration issues by utilizing expertise and innovative technical solutions. · Develop, maintain and provide technical expertise in order to transfer knowledge of operating systems and other infrastructure components. · Provide expertise in relationship management to maximize relationships with vendors. · Support high availability solutions for the business applications using technology, processes and techniques to help ensure availability of hardware, operating systems, and applications and support tools to Customer’s Technical Committee on Computer Communications (“TCCC”) in the event of hardware/software component failures. Supplier’s resource(s) performing the Services will, at a minimum, possess the following: · · Six (6) or more years of experience in Network/Voice Engineering. · Extensive experience installing, maintaining and supporting CSM, UCCX, and CUCM. · Extensive experience supporting and troubleshooting VoIP. · Enterprise level experience utilizing SIP for VoIP installation. · Certifications in CCNA Voice/CCNP Voice/CCVoIP or equivalent experience. *Thanks and Regards,* *Manu Priya* *Sr. Technical Recruiter* *IDC Technologies* *1851 McCarthy Boulevard, Suite 116|Milpitas, CA , USA, 95035* *408-459-5794 [Direct] I **manu.pr...@idctechnologies.com* <manu.pr...@idctechnologies.com> *www.idctechnologies.com* <http://www.idctechnologies.com/> *Note: **Due to high volume of calls, I may miss your call, email is the better way to reach me.* -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-vendor+unsubscr...@googlegroups.com. To post to this group, send email to sap-vendor@googlegroups.com. Visit this group at https://groups.google.com/group/sap-vendor. For more options, visit https://groups.google.com/d/optout.
