Hi


Position: ServiceNow Event Management Tech Consultant

Location; Saint Regis Falls, NY

Duration: 2 months





Expert with Servicenow Event Management.  Consultant would conduct a 2 day
workshop onsite.  The below is overview activity:

1)  Requirements deep-dive

-  Story Development

-  Requirements Gathering

-  Current ITSM processes in place today

2)  Event Source

-  Event Rules

-  Field/Data Mapping

-  Discards

3) Incident Creation and Knowledge Articles

4) Alert Rules

5) Alert Correlation

6) Other types of automation

-  CMDB Lookup & Enrichment

-  CI Binding

7)  Knowledge Transfer

-  Manual & Technical Business Services

-  Dashboards

-  Notifications

-  Reporting







*Thanks& Regards*

*Kumara Swamy*

*Recruiting Manager*

*Techpro IT Solutions INC *

*Email:swam...@techproconsulting.com
<email%3aswam...@techproconsulting.com>*

*Desk:202-779-9902 *

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