*Send resumes to: andrew_gr...@aesinc.us.com <andrew_gr...@aesinc.us.com>*
*Job Title: C++ DeveloperLocation: Hopkinton, MADuration: 6+ Months
contract*
*Primary Skills:* *C, C++ , Perl and FC, iSCSI, familiar with TCP/IP, FCoE
and SAS, replication, concepts of storage tiering and RAID configuration*
*Required Skills:*
Working as an Escalation Engineer for Midrange Product line of EMC [AX,
Clariion, VNX and VNX2].
L3 engineering support experience....people who have worked on some
maintenance \bugfixing work
Storage knowledge, windows or Linux knowledge...and good problem solving
skills....ability to read C++ code to RCA customer issue
Extensive experience in troubleshooting, triaging, debugging, lab
reproductions and resolution of issues that are escalated from the field,
technical support organizations and the customer support engineering teams.
Practical experience of troubleshooting beyond-the-box e.g. debugging
customer SAN configuration issues (FC, iSCSI. FCoE), analyzing switch Logs
(Brocade B-Series and Cisco switches)
Preparing and delivering the technical RCA for assigned escalation events
to the support organization.
Well versed with crash dump debugging using Win debugger on the Windows OS
and escalating potential bugs in the code to the software development
organization, suggesting enhancements for the existing code as necessary.
Imparting periodic training on technology and new product launches to team
members, publishing internal technical knowledge base documents on bugs
found, product features, storage technologies and protocols.
Awareness of Virtualization concepts
Thanks & Regards
Anrdew Green
*Agile Enterprise Solutions, Inc*
Ph: *972-427-1851*
Email : andrew_gr...@aesinc.us.com <chris_j...@aesinc.us.com>
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