*Scrum Master with Salesforce*
*Windsor, CT*
*Duration - 6 months*
*Responsibilities** –*
• Lead and manage complex projects and its delivery through the
initiation, planning, execution, control and closing phases for Customer
Relationship Management (CRM) and Cloud computing apps.
• Drive the successful delivery of a solution which meets the
business needs.
• Responsible for leading and managing CRM projects from both
business and IT perspective.
• Manage project scope, requirements, integrated schedules, critical
path, time, cost, quality, staff, risk, budgets, procurement, status,
integration, and communication.
• Use approved enterprise project management tools which lead to
improved cost control (Microsoft Project Server, time tracking, cost
benefit analysis, estimation tools, etc.)
• Identify and document lessons learned and improvement
recommendations for application in future projects.
• Produce project plans for simple to large, complex project.
• Provide status reports to stakeholders in a timely manner. Ensure
stakeholders are kept appropriately informed and that there is adequate
record of meetings and decision making. Manages the implementation of
appropriate project information systems, which include status reporting,
progress reporting and forecasting.
• Track project financials and produce reports to show progress
against budget.
• Collaborate with the project team leads and Business partner teams
to ensure that a Cost Benefit Analysis is implemented with quality,
socialized, and that all costs are being recorded and correctly tracked.
• Ensure SFDC quarterly upgrades and patches are managed and
notified to all users.
• Ensure that appropriate records are maintained for the project
(storing all project artifacts in Central repository) both sustained and
minor enhancement activities.
• Analyze project metrics to ensure quality. E.g. metrics such as
earned value analysis.
*Qualifications** –*
• BS/BA degree • Minimum 4 years experience leading large, complex
projects
• Verifiable experience managing a full lifecycle SalesForce.com or
other CRM implementation within the past 4 years
• Deep knowledge of CRM operations, technology, organizational
structure and business processes
• SFDC Certified Administrator(CONS201 or ADM201) is preferred.
• Knowledge of Salesforce.com solution base, content management
tools collaboration cloud(chatter), CTI/IVR implementation, Chat on cloud
platform is a big plus
• Demonstrates capability to get results in a complex, often
ambiguous environment
• Establishes trust and credibility at all levels of the organization
• Strong understanding of solution development methodologies
• Experience managing a cross-functional teams composed of both
internal and 3rd-party resources as well as resources distributed across
multiple geographic locations
• Good understanding of Configuration Vs Customization options in
SFDC.
• Scrum Master - Ability to run Agile projects
--
Thanks & Regards
Divyansh Kumar
divyan...@vbeyond.com
VBeyond Corporation
*YM*: dsingh1324 | *Gtalk*: dsingh1.tekshap...@gmail.com
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