*Please send the resume to **mik...@euclidinnovations.com <mik...@euclidinnovations.com>*
*Dear Partner, * *Euclid Innovations INC is a highly recognized provider of professional IT Consulting services in the US.* *Here is our open requirement which can be filled immediately. Kindly respond to this requirement with your consultant resume, contact and current location info to speed up the interview process.* *Role: System Support Analyst* *Location: Charlotte, NCDuration: 12 months* *Rate: $50/hr on C2C* *** Need GC or Citizen *** *JOB DESCRIPTION:* Liaise and collaborate with Enterprise Change Management, IT Stakeholders and support groups to meet the designated timelines and deliverables on project activities • Plan and facilitate Joint Application Development sessions with SMEs, ensuring timely deliverables and managing reviews and sign-offs • Conduct periodic system assessment and recommend performance measures • Perform root cause analysis to ensure minimal impact to application availability. Plan and implement preventive actions • Collaborate with teams/support groups on all application installations / platform readiness (multiple environments) • Manage application outages and recovery between production/BCP to restore normalcy • Lead infrastructure related upgrades or minor release projects following end to end Change Management protocols and processes • Understand and review project schedules, timelines, identify and mitigate risks and communicate them with key stakeholders in a timely manner • Analyze and resolve user reported issues / queries on user acceptance and production environments – application change requests, work requests, problem tickets and JIRA requests • Collaborate deployment activities on user acceptance and production environments, through readiness reviews, game plan reviews • Collaborate production checkout validations as identified by PMO • Maintain application run-book, application wiki site, notification templates, on-call rotation and support calendar • Lead platform support that includes monthly / on demand patching events, partner updates, pre and post patching validations including disaster recovery exercise • Monitor all processes in production and user acceptance environments, as appropriate using various in-house and enterprise monitoring tools • Monitor notifications through various channels like alerts, net-cool, paging, email, phone, application teams, and other support groups to resolve issues per agreed SLA • Report the assigned task progress and various application performance metrics with senior management in a timely manner • Ability to understand the project life cycle, user interactions, development and testing timelines • Good understanding of web application architecture and implementation strategies • Hands on to write and analyze complex SQL queries on MS-SQL 2014/2008 • Hands on with Microsoft Development Tools like Visual Studio 2008/2010/2013 for C#.NET, ASP.NET <http://asp.net/>, jQuery and active debugging • Ability to understand and debug/create MS Integration Services packages as required • Must be knowledgeable with scheduling tools like AutoSys • Ability to identify opportunities to tweak/automate processes and solution the same • Performance monitoring tools knowledge/exp. will be a plus like – Dynatrace, AppDynamics, etc. Thanks & regards Mike EUCLID INNOVATIONS INC Direct: 704-269-0369 Fax: 877 455 1596 mik...@euclidinnovations.com | www.euclidinnovations.com Note : We respect your on line privacy. This is not an unsolicited mail.Please reply with Removal instructions in subject line incase your email address to be removed from this mailing list -- -- *************************************************************************************** For all SAP related tutorials,Articles,Faqs,Tips www.sapbrainsonline.com **************************************************************************************** You received this message because you are subscribed to the Google Groups "sapbrains" group. To post to this group, send email to sapbrains@googlegroups.com To unsubscribe from this group, send email to sapbrains-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/sapbrains?hl=en --- You received this message because you are subscribed to the Google Groups "sapbrains" group. To unsubscribe from this group and stop receiving emails from it, send an email to sapbrains+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
