Re: Issue in Scalr server instance is in pending status

2017-08-03 Thread Marc O'Brien
Hi Usha, The logs can not be viewed in full form your screenshot. You will need to pull the logs off the server and review them in full to look for the relevant error messages. Many thanks, Wm. Marc O'Brien Scalr Technical Support On Wednesday, August 2, 2017 at 11:40:12 AM UTC-6, usha

Re: Issue in Scalr server instance is in pending status

2017-08-02 Thread usha k
Hello Marc, Previously it didn't showed any logs. Now I created another instance and copied the logs of scalarizr_update.log. Please check it once Marc.

Re: Issue in Scalr server instance is in pending status

2017-08-02 Thread Marc O'Brien
Hi Usha, You will need to check the full contents of the update log. Your screenshot does not show log contents. Many thanks, Wm. Marc O'Brien Scalr Technical Support On Wednesday, August 2, 2017 at 9:18:35 AM UTC-6, usha k wrote: > > > Hi Marc, > > Thanks for your advice. I tried on

Re: Issue in Scalr server instance is in pending status

2017-08-02 Thread usha k
Hi Marc, Thanks for your advice. I tried on that but I didn't find any logs in scalarizr.log and scalarizr_debug.log and plz check scalarizr_update.log once. I took the screenshots of these logs while instance was in pending state. Please suggest.

Re: Issue in Scalr server instance is in pending status

2017-07-10 Thread Marc O'Brien
Hi Usha, There is not enough information provided to assist with troubleshooting. Are you using our Shared Roles or did you create your Image and Role yourself? Were you able to confirm that you have followed our required networking documentation? Please check the System Logs tab in the

Re: Issue in Scalr server instance is in pending status

2017-07-07 Thread usha k
Hello folks. After a role added to the farm it was showing like farm created and servers launched. But when I check with the servers there was no server started. I waited for long time but it didn't showed any servers running or even atleast initializing. Could anyone suggest. -- You

Re: Issue in Scalr server instance is in pending status

2017-07-06 Thread usha k
On Wednesday, June 28, 2017 at 3:55:59 PM UTC-4, usha k wrote: > > Hello everyone, > > I have been facing an Issue while trying to provision an instance. It was > showing that the server status is in *pending* state continuously and > finally the server used to be in *terminate pending*

Re: Issue in Scalr server instance is in pending status

2017-06-28 Thread Marc O'Brien
Hi Usha, This indicates that there is an issue provisioning the instance that eventually results in the Initialization timeout being passed and the instance terminated. Typically this is due to network connectivity issues. As a first step, please ensure that you have followed our Required