Jobst Schmalenbach wrote:
Hi.
We need to document our core processes from an IT point view,
i.e. how IT interacts with the rest of the company, the
services IT provides, what technical structure is there,
the software that is availalble etc.
1. What do people use to do this?
(document
Jobst,
I think this basically falls under the framework known as ITIL/ITSM.
Googling will give you links to the standards bodies, as well as service
providers and practitioners. Pretty well all IT service providers (HP
included ;-) ) offer services that allow organisations to align their IT
On Wed, 2005-09-07 at 17:45 +1000, Jobst Schmalenbach wrote:
Hi.
We need to document our core processes from an IT point view,
i.e. how IT interacts with the rest of the company, the
services IT provides, what technical structure is there,
the software that is availalble etc.
1. What
On Wed, Sep 07, 2005 at 11:25:40PM +1000, Ken Foskey ([EMAIL PROTECTED]) wrote:
On Wed, 2005-09-07 at 17:45 +1000, Jobst Schmalenbach wrote:
Hi.
We need to document our core processes from an IT point view,
i.e. how IT interacts with the rest of the company, the
services IT provides,
