Re: [sussex_mug] one password problems

2018-02-22 Thread Virginia Routh
In the 1 Passport help section, it says if you cannot access the app you need 
to manually install the latest version.

> On 22 Feb 2018, at 09:52, andrew lancaster  wrote:
> 
> Hi.
> 
> I’ve just tried to open 1 password - it won’t recognise my master password. 
> I’ve tried a few times and it just doesn’t accept it. So I am locked out, 
> unable to access most sites which are password protected. 
> 
> My worry is that, apart from the total inconvenience, someone may have gained 
> access to it and changed my password? 
> 
> Has anyone else had this happen? Is there a solution?
> 
> Thanks,
> 
> Andrew
> 
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Re: [sussex_mug] one password problems

2018-02-22 Thread andrew lancaster
Thanks Tony! Restarting the computer worked perfectly. Panic over …!

Andrew
> On 22 Feb 2018, at 9:56 am, Tonyp  wrote:
> 
> First restart your computer. If still have the problem take a look at your 
> keychain. Most of your passwords may be in that file.
> Tony
> 
> On Thu, 22 Feb 2018 at 09:52, andrew lancaster  > wrote:
> Hi.
> 
> I’ve just tried to open 1 password - it won’t recognise my master password. 
> I’ve tried a few times and it just doesn’t accept it. So I am locked out, 
> unable to access most sites which are password protected.
> 
> My worry is that, apart from the total inconvenience, someone may have gained 
> access to it and changed my password?
> 
> Has anyone else had this happen? Is there a solution?
> 
> Thanks,
> 
> Andrew
> 
> --
> You received this message because you are subscribed to the Google Groups 
> "Sussex Mac User Group" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to smug+unsubscr...@googlegroups.com 
> .
> To post to this group, send an email to smug@googlegroups.com 
> .
> Visit this group at https://groups.google.com/group/smug 
> .
> For more options, visit https://groups.google.com/d/optout 
> .
> -- 
> Sent from Tony while on the move!
> 
> -- 
> You received this message because you are subscribed to the Google Groups 
> "Sussex Mac User Group" group.
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> .
> To post to this group, send email to smug@googlegroups.com 
> .
> Visit this group at https://groups.google.com/group/smug 
> .
> For more options, visit https://groups.google.com/d/optout 
> .

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Re: [sussex_mug] one password problems

2018-02-22 Thread Tonyp
First restart your computer. If still have the problem take a look at your
keychain. Most of your passwords may be in that file.
Tony

On Thu, 22 Feb 2018 at 09:52, andrew lancaster  wrote:

> Hi.
>
> I’ve just tried to open 1 password - it won’t recognise my master
> password. I’ve tried a few times and it just doesn’t accept it. So I am
> locked out, unable to access most sites which are password protected.
>
> My worry is that, apart from the total inconvenience, someone may have
> gained access to it and changed my password?
>
> Has anyone else had this happen? Is there a solution?
>
> Thanks,
>
> Andrew
>
> --
> You received this message because you are subscribed to the Google Groups
> "Sussex Mac User Group" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to smug+unsubscr...@googlegroups.com.
> To post to this group, send an email to smug@googlegroups.com.
> Visit this group at https://groups.google.com/group/smug.
> For more options, visit https://groups.google.com/d/optout.
>
-- 
Sent from Tony while on the move!

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