[sniffer] False Positive - how to react?

[Stefan Paege]

For the first (known) time I see Message Sniffer filter a valid mail.
The mail is from my Dell salesperson containing a quote.

This is from the IMail log:
20070926 091209 127.0.0.1       SMTPD (064801a6000058d9)
[143.166.85.206] EHLO ausc60pc101.us.dell.com
20070926 091210 127.0.0.1       SMTPD (064801a6000058d9)
[143.166.85.206] MAIL FROM:<[EMAIL PROTECTED]>
20070926 091210 127.0.0.1       SMTPD (064801a6000058d9)
[143.166.85.206] RCPT TO:<[EMAIL PROTECTED]>
20070926 091217 127.0.0.1       SMTPD (064801a6000058d9)
[143.166.85.206] d:\ICS2006\IMail\spool\D064801a6000058d9.SMD 314045
20070926 091217 127.0.0.1       SMTPD (064801a6000058d9) performing
antispam checks

This is the related Sniffer log entry:
hp2dpjsa        20070926071222  d064801a6000058d9.smd   0       78      Match   
1336961 60
6933    6945    83
hp2dpjsa        20070926071222  d064801a6000058d9.smd   0       78      Final   
1336961 60      0
26005   83


What is the best way to handle stuff like this?

Thanks

-- 


Elektronik-Labor Carls GmbH & Co. KG

  Stefan Paege

Fon: +49 5973 9497-23
Fax: +49 5973 9497-19
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---- Elektronik-Labor Carls GmbH & Co. KG Kommanditgesellschaft:Sitz Neuenkirchen, Registergericht Steinfurt HRA 3310 Persönlich haftende Gesellschafterin: Elektronik-Labor Carls, Beteiligungsgesellschaft mbH, Sitz Neuenkirchen, Registergericht Steinfurt HRB 4175 Geschäftsführer: Irmgard Carls, Joachim Schulte