[sniffer] Last chance to renew at the old price!
Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here: https://www.armresearch.com/message-sniffer/forms/form-renewal.asp Thanks, _M Pete McNeil (Madscientist) President, MicroNeil Research Corporation Chief SortMonster (www.sortmonster.com) Chief Scientist (www.armresearch.com) This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: [sniffer] Last chance to renew at the old price!
Customers who purchased Sniffer via Declude can look on their Host Records and the dates should be there. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Steve Jones Sent: Tuesday, December 27, 2005 1:31 PM To: sniffer@SortMonster.com Subject: Re: [sniffer] Last chance to renew at the old price! How can I tell when my subscription expires? -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.371 / Virus Database: 267.14.7/214 - Release Date: 12/23/2005 This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: [sniffer] Last chance to renew at the old price!
I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here: https://www.armresearch.com/message-sniffer/forms/form-renewal.asp Thanks, _M Pete McNeil (Madscientist) President, MicroNeil Research Corporation Chief SortMonster (www.sortmonster.com) Chief Scientist (www.armresearch.com) This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: [sniffer] Last chance to renew at the old price!
Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 1:03 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here: https://www.armresearch.com/message-sniffer/forms/form-renewal.asp Thanks, _M Pete McNeil (Madscientist) President, MicroNeil Research Corporation Chief SortMonster (www.sortmonster.com) Chief Scientist (www.armresearch.com) This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: [sniffer] Last chance to renew at the old price!
We've already renewed this morning. From our point of view even at the $170 per year more would still be far less costly than the cost of finding, evaluating and implementing another solution. Not to mention the potential loss of business if our customers were not happy with the replacements results. Just 2 cents from a guy that rarely says anything :) -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 2:14 PM To: sniffer@SortMonster.com Cc: Pete McNeil Subject: RE: [sniffer] Last chance to renew at the old price! Importance: High Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 1:03 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here: https://www.armresearch.com/message-sniffer/forms/form-renewal.asp Thanks, _M Pete McNeil (Madscientist) President, MicroNeil Research Corporation Chief SortMonster (www.sortmonster.com) Chief Scientist (www.armresearch.com) This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For
RE: [sniffer] Last chance to renew at the old price!
We've been using Sniffer for almost 5 years now and the price hasn't increased in that time. It's overdue, really. Fox, Thomas wrote on Tuesday, December 27, 2005 2:03 PM: I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here: https://www.armresearch.com/message-sniffer/forms/form-renewal.asp Thanks, _M Pete McNeil (Madscientist) President, MicroNeil Research Corporation Chief SortMonster (www.sortmonster.com) Chief Scientist (www.armresearch.com) This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: [sniffer] Last chance to renew at the old price!
We've always paid under the 'monthly' plan. How will this be affected? Should we switch to the yearly plan? Rick Robeson getlocalnews.com [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 11:14 AM To: sniffer@SortMonster.com Cc: Pete McNeil Subject: RE: [sniffer] Last chance to renew at the old price! Importance: High Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 1:03 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here: https://www.armresearch.com/message-sniffer/forms/form-renewal.asp Thanks, _M Pete McNeil (Madscientist) President, MicroNeil Research Corporation Chief SortMonster (www.sortmonster.com) Chief Scientist (www.armresearch.com) This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions
RE: [sniffer] Last chance to renew at the old price!
Hi Rick, Yes, you can convert your monthly license payment to a yearly subscription and at the current yearly rate of $ 325.00 by going to: https://www.armresearch.com/message-sniffer/forms/form-renewal.asp This is the recommendation that we are making to all monthly customers so that you can be grandfathered in at the current price. Please give a day or two to email you your PAID COPY of your invoice with the effective subscription dates. Thank you for your business! Mike The Sniffer Team -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rick Robeson Sent: Tuesday, December 27, 2005 1:29 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! We've always paid under the 'monthly' plan. How will this be affected? Should we switch to the yearly plan? Rick Robeson getlocalnews.com [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 11:14 AM To: sniffer@SortMonster.com Cc: Pete McNeil Subject: RE: [sniffer] Last chance to renew at the old price! Importance: High Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 1:03 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here: https://www.armresearch.com/message-sniffer/forms/form-renewal.asp Thanks, _M Pete McNeil (Madscientist) President, MicroNeil Research Corporation Chief SortMonster (www.sortmonster.com) Chief Scientist (www.armresearch.com)
RE: [sniffer] Last chance to renew at the old price!
I'm curious. If it get's shot down by your management what will you replace it with that's equivalent? Rick Robeson getlocalnews.com [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 11:42 AM To: sniffer@SortMonster.com Cc: 'Pete McNeil' Subject: RE: [sniffer] Last chance to renew at the old price! Thanks for the explaination. While this is all fine and good, the reality is that many IT shops are on fixed budgets outside of their control. I can justify a 10-15% increase to our CFO, but over 50% will get shot down immediately. The fact that you haven't raised prices in years is noble, but if you need additional revenue, you should phase the increases in over a period of time, or a modest increase each year. Some customers simply can not turn up the cash buckets into over-drive whenever you deem you need a substantial cash influx. You've got a great product, and I would really hate to lose it as a tool. What will the Educational Institution pricing look like? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 2:14 PM To: sniffer@SortMonster.com Cc: Pete McNeil Subject: RE: [sniffer] Last chance to renew at the old price! Importance: High Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 1:03 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here:
RE: [sniffer] Last chance to renew at the old price!
No complaints from here. We have only been using sniffer a couple of months and it has already cut my tech workload about 8-10 hours per day in dealing with spam. DustyC -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:42 PM To: sniffer@SortMonster.com Cc: 'Pete McNeil' Subject: RE: [sniffer] Last chance to renew at the old price! Thanks for the explaination. While this is all fine and good, the reality is that many IT shops are on fixed budgets outside of their control. I can justify a 10-15% increase to our CFO, but over 50% will get shot down immediately. The fact that you haven't raised prices in years is noble, but if you need additional revenue, you should phase the increases in over a period of time, or a modest increase each year. Some customers simply can not turn up the cash buckets into over-drive whenever you deem you need a substantial cash influx. You've got a great product, and I would really hate to lose it as a tool. What will the Educational Institution pricing look like? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 2:14 PM To: sniffer@SortMonster.com Cc: Pete McNeil Subject: RE: [sniffer] Last chance to renew at the old price! Importance: High Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 1:03 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here:
RE: [sniffer] Last chance to renew at the old price!
Yeah, what he said! -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 2:42 PM To: sniffer@SortMonster.com Cc: 'Pete McNeil' Subject: RE: [sniffer] Last chance to renew at the old price! Thanks for the explaination. While this is all fine and good, the reality is that many IT shops are on fixed budgets outside of their control. I can justify a 10-15% increase to our CFO, but over 50% will get shot down immediately. The fact that you haven't raised prices in years is noble, but if you need additional revenue, you should phase the increases in over a period of time, or a modest increase each year. Some customers simply can not turn up the cash buckets into over-drive whenever you deem you need a substantial cash influx. You've got a great product, and I would really hate to lose it as a tool. What will the Educational Institution pricing look like? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 2:14 PM To: sniffer@SortMonster.com Cc: Pete McNeil Subject: RE: [sniffer] Last chance to renew at the old price! Importance: High Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 1:03 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here:
RE: [sniffer] Last chance to renew at the old price!
Hi Dave, Your license is set to expire on 01/26/2006, so if receive the renewal before the end of the year. Your cost will be the same as your last renewal. Again, we are grandfathering and giving consideration to our existing clients. If you wait until after the 1st, your educational cost will be 10% off the new retail of $ 495.00. Again and finally, this increase is needed if we are to remain a viable business that is able to provide you with a quality product/service and enhancements. And, just to clarify the percentage of the price increase, it is actually a 34% increase in retail or $ 170.00 per year. I know that they may still seem like a lot to some of you, but it is either this or get out of the business. I trust and hope you will all understand. That's all that I have left to say as we have to get back to work keeping your in-boxes clean. ;-) Thank you all for your business and support. Have a great New Year! Best wishes, Mike Murdoch ARM Research Labs, LLC The Sniffer Team Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:42 PM To: sniffer@SortMonster.com Cc: 'Pete McNeil' Subject: RE: [sniffer] Last chance to renew at the old price! Thanks for the explaination. While this is all fine and good, the reality is that many IT shops are on fixed budgets outside of their control. I can justify a 10-15% increase to our CFO, but over 50% will get shot down immediately. The fact that you haven't raised prices in years is noble, but if you need additional revenue, you should phase the increases in over a period of time, or a modest increase each year. Some customers simply can not turn up the cash buckets into over-drive whenever you deem you need a substantial cash influx. You've got a great product, and I would really hate to lose it as a tool. What will the Educational Institution pricing look like? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 2:14 PM To: sniffer@SortMonster.com Cc: Pete McNeil Subject: RE: [sniffer] Last chance to renew at the old price! Importance: High Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 1:03 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! I said the same thing, and the response was, basically, We haven't raised the price in a long time, we
RE: [sniffer] Last chance to renew at the old price!
One thing to note it would have been nice to know this sooner. Many of us that have budgets did them months ago for 2006.. It would have been nice to know ahead of time so I don't have to explain why we budgeted $325.00 instead of $500.00. When you have multiple copies like we do (3) - your talking about $500+ unbudgeted dollars that will end up having to come out of expense. Darrell -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 2:42 PM To: sniffer@SortMonster.com Cc: 'Pete McNeil' Subject: RE: [sniffer] Last chance to renew at the old price! Thanks for the explaination. While this is all fine and good, the reality is that many IT shops are on fixed budgets outside of their control. I can justify a 10-15% increase to our CFO, but over 50% will get shot down immediately. The fact that you haven't raised prices in years is noble, but if you need additional revenue, you should phase the increases in over a period of time, or a modest increase each year. Some customers simply can not turn up the cash buckets into over-drive whenever you deem you need a substantial cash influx. You've got a great product, and I would really hate to lose it as a tool. What will the Educational Institution pricing look like? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 2:14 PM To: sniffer@SortMonster.com Cc: Pete McNeil Subject: RE: [sniffer] Last chance to renew at the old price! Importance: High Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 1:03 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly
RE: [sniffer] Last chance to renew at the old price!
See, like I said: We haven't raised prices in a long time, we need the money, like it or lump it. We like the product, and will probably keep using it, but I'll be sure to extract my 34% price increase through inane tech support requests, phone calls, e-mails, etc. If there really hasn't been a price increase in 5 years, a six or seven percent increase per year makes more sense to me than 34% all at once. Such a huge increase, in such a short period of time, smacks of Someone needs a new Lexus much more than it does we need to remain a viable business. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 3:02 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Hi Dave, Your license is set to expire on 01/26/2006, so if receive the renewal before the end of the year. Your cost will be the same as your last renewal. Again, we are grandfathering and giving consideration to our existing clients. If you wait until after the 1st, your educational cost will be 10% off the new retail of $ 495.00. Again and finally, this increase is needed if we are to remain a viable business that is able to provide you with a quality product/service and enhancements. And, just to clarify the percentage of the price increase, it is actually a 34% increase in retail or $ 170.00 per year. I know that they may still seem like a lot to some of you, but it is either this or get out of the business. I trust and hope you will all understand. That's all that I have left to say as we have to get back to work keeping your in-boxes clean. ;-) Thank you all for your business and support. Have a great New Year! Best wishes, Mike Murdoch ARM Research Labs, LLC The Sniffer Team Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:42 PM To: sniffer@SortMonster.com Cc: 'Pete McNeil' Subject: RE: [sniffer] Last chance to renew at the old price! Thanks for the explaination. While this is all fine and good, the reality is that many IT shops are on fixed budgets outside of their control. I can justify a 10-15% increase to our CFO, but over 50% will get shot down immediately. The fact that you haven't raised prices in years is noble, but if you need additional revenue, you should phase the increases in over a period of time, or a modest increase each year. Some customers simply can not turn up the cash buckets into over-drive whenever you deem you need a substantial cash influx. You've got a great product, and I would really hate to lose it as a tool. What will the Educational Institution pricing look like? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 2:14 PM To: sniffer@SortMonster.com Cc: Pete McNeil Subject: RE: [sniffer] Last chance to renew at the old price! Importance: High Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always
RE: [sniffer] Last chance to renew at the old price!
1) The monthly rate is going to $ 45.00. 2) It would be a one year extension to your current subscription and then your next renewal would be at the new price. For example, if your license expires 02/08/2006, your next renewal would be on 02/08/2007. This is offer is completely optional and is available to all existing customers. Thanks, MM -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, December 27, 2005 2:47 PM To: sniffer@SortMonster.com Subject: Re: [sniffer] Last chance to renew at the old price! 1) what will the monthly rate be after 2005? 2) If we where to renew at the current rate, how long will that rate be good for? As you mentioned grandfathered - is this forever or just one year. This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
Re: [sniffer] Last chance to renew at the old price!
Hi Michael, How about false positive processing? That's our biggest headache, but it would be drastically reduced by faster processing than the 3-5 days we currently see. Darin. - Original Message - From: Michael Murdoch [EMAIL PROTECTED] To: sniffer@SortMonster.com Cc: Pete McNeil [EMAIL PROTECTED] Sent: Tuesday, December 27, 2005 2:13 PM Subject: RE: [sniffer] Last chance to renew at the old price! Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 1:03 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here: https://www.armresearch.com/message-sniffer/forms/form-renewal.asp Thanks, _M Pete McNeil (Madscientist) President, MicroNeil Research Corporation Chief SortMonster (www.sortmonster.com) Chief Scientist (www.armresearch.com) This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to
Re: [sniffer] Last chance to renew at the old price!
Wow... last minute notice. It's difficult to budgets for these things with so little notice. Please consider a couple month's notice the next time. Darin. - Original Message - From: Pete McNeil [EMAIL PROTECTED] To: sniffer@sortmonster.com Sent: Tuesday, December 27, 2005 12:42 PM Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here: https://www.armresearch.com/message-sniffer/forms/form-renewal.asp Thanks, _M Pete McNeil (Madscientist) President, MicroNeil Research Corporation Chief SortMonster (www.sortmonster.com) Chief Scientist (www.armresearch.com) This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: [sniffer] Last chance to renew at the old price!
Hi Darin, I know we are working on that as well. I'll defer to Pete to fill out those details. He'll be back online shortly and will respond. Thanks, MM -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox Sent: Tuesday, December 27, 2005 3:01 PM To: sniffer@SortMonster.com Subject: Re: [sniffer] Last chance to renew at the old price! Hi Michael, How about false positive processing? That's our biggest headache, but it would be drastically reduced by faster processing than the 3-5 days we currently see. Darin. - Original Message - From: Michael Murdoch [EMAIL PROTECTED] To: sniffer@SortMonster.com Cc: Pete McNeil [EMAIL PROTECTED] Sent: Tuesday, December 27, 2005 2:13 PM Subject: RE: [sniffer] Last chance to renew at the old price! Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this reliability-first design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 1:03 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! I said the same thing, and the response was, basically, We haven't raised the price in a long time, we need the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here: https://www.armresearch.com/message-sniffer/forms/form-renewal.asp Thanks, _M Pete McNeil (Madscientist) President, MicroNeil Research Corporation Chief SortMonster (www.sortmonster.com) Chief Scientist (www.armresearch.com) This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses
RE: [sniffer] Last chance to renew at the old price!
Is it possible to pay low price extend your subscription more than one year at the current price or would you only be able to get 1 more year at the low price and have to pay later years at the full rate? Jim Matuska Jr. Computer Tech2, CCNA Nez Perce Tribe Information Systems [EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 12:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! 1) The monthly rate is going to $ 45.00. 2) It would be a one year extension to your current subscription and then your next renewal would be at the new price. For example, if your license expires 02/08/2006, your next renewal would be on 02/08/2007. This is offer is completely optional and is available to all existing customers. Thanks, MM -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, December 27, 2005 2:47 PM To: sniffer@SortMonster.com Subject: Re: [sniffer] Last chance to renew at the old price! 1) what will the monthly rate be after 2005? 2) If we where to renew at the current rate, how long will that rate be good for? As you mentioned grandfathered - is this forever or just one year. This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: [sniffer] Last chance to renew at the old price!
Might I suggest a visit to: http://www.lexus.com/cpo/ and a graduated price increase over the next two years? A one or two year old Lexus is just as nice as a brand new one, and would be a lot easier on our already strained IT budgets. Thanks, --tlf -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 3:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! 1) The monthly rate is going to $ 45.00. 2) It would be a one year extension to your current subscription and then your next renewal would be at the new price. For example, if your license expires 02/08/2006, your next renewal would be on 02/08/2007. This is offer is completely optional and is available to all existing customers. Thanks, MM -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, December 27, 2005 2:47 PM To: sniffer@SortMonster.com Subject: Re: [sniffer] Last chance to renew at the old price! 1) what will the monthly rate be after 2005? 2) If we where to renew at the current rate, how long will that rate be good for? As you mentioned grandfathered - is this forever or just one year. This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
Re: [sniffer] Last chance to renew at the old price!
[ROTFL] - Original Message - From: Fox, Thomas [EMAIL PROTECTED] To: sniffer@SortMonster.com Sent: Tuesday, December 27, 2005 4:14 PM Subject: RE: [sniffer] Last chance to renew at the old price! Might I suggest a visit to: http://www.lexus.com/cpo/ and a graduated price increase over the next two years? A one or two year old Lexus is just as nice as a brand new one, and would be a lot easier on our already strained IT budgets. Thanks, --tlf -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 3:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! 1) The monthly rate is going to $ 45.00. 2) It would be a one year extension to your current subscription and then your next renewal would be at the new price. For example, if your license expires 02/08/2006, your next renewal would be on 02/08/2007. This is offer is completely optional and is available to all existing customers. Thanks, MM -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, December 27, 2005 2:47 PM To: sniffer@SortMonster.com Subject: Re: [sniffer] Last chance to renew at the old price! 1) what will the monthly rate be after 2005? 2) If we where to renew at the current rate, how long will that rate be good for? As you mentioned grandfathered - is this forever or just one year. This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
Re: [sniffer] Last chance to renew at the old price!
The short notice is a little disappointing. However it is the justifications that are indicating that the provider of this solution is may no longer a viable business that really concerns me. Sounds like we need to start looking for Plan "B" today. J.D. Michael Murdoch wrote: Hi Dave, Your license is set to expire on 01/26/2006, so if receive the renewal before the end of the year. Your cost will be the same as your last renewal. Again, we are grandfathering and giving consideration to our existing clients. If you wait until after the 1st, your educational cost will be 10% off the new retail of $ 495.00. Again and finally, this increase is needed if we are to remain a viable business that is able to provide you with a quality product/service and enhancements. And, just to clarify the percentage of the price increase, it is actually a 34% increase in retail or $ 170.00 per year. I know that they may still seem like a lot to some of you, but it is either this or get out of the business. I trust and hope you will all understand. That's all that I have left to say as we have to get back to work keeping your in-boxes clean. ;-) Thank you all for your business and support. Have a great New Year! Best wishes, Mike Murdoch ARM Research Labs, LLC The Sniffer Team Tel. 850-932-5338 x303 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:42 PM To: sniffer@SortMonster.com Cc: 'Pete McNeil' Subject: RE: [sniffer] Last chance to renew at the old price! Thanks for the explaination. While this is all fine and good, the reality is that many IT shops are on fixed budgets outside of their control. I can justify a 10-15% increase to our CFO, but over 50% will get shot down immediately. The fact that you haven't raised prices in years is noble, but if you need additional revenue, you should phase the increases in over a period of time, or a modest increase each year. Some customers simply can not turn up the cash buckets into over-drive whenever you deem you need a substantial cash influx. You've got a great product, and I would really hate to lose it as a tool. What will the Educational Institution pricing look like? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 2:14 PM To: sniffer@SortMonster.com Cc: Pete McNeil Subject: RE: [sniffer] Last chance to renew at the old price! Importance: High Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new RD programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this "reliability-first" design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -Original Message- From: [EMAIL
RE: [sniffer] Last chance to renew at the old price!
Thanks - Actually, I drive a Cadillac and it's just fine. Good luck! :-) -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 3:15 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Might I suggest a visit to: http://www.lexus.com/cpo/ and a graduated price increase over the next two years? A one or two year old Lexus is just as nice as a brand new one, and would be a lot easier on our already strained IT budgets. Thanks, --tlf -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 3:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! 1) The monthly rate is going to $ 45.00. 2) It would be a one year extension to your current subscription and then your next renewal would be at the new price. For example, if your license expires 02/08/2006, your next renewal would be on 02/08/2007. This is offer is completely optional and is available to all existing customers. Thanks, MM -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, December 27, 2005 2:47 PM To: sniffer@SortMonster.com Subject: Re: [sniffer] Last chance to renew at the old price! 1) what will the monthly rate be after 2005? 2) If we where to renew at the current rate, how long will that rate be good for? As you mentioned grandfathered - is this forever or just one year. This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: [sniffer] Last chance to renew at the old price!
Ah-ha! I think I see now. They need the money to buy new calculators for their staff! (see below). That said, even if they are right and it's a 34% price increase, it is still unheard of from any company I've ever dealt with. Michael Murdoch's Calculator: $325 x 1.34 (34% increase) = $435 My GOOD Calculator Says: $325 x 1.5231 (53% increase) = $495 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 3:06 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! See, like I said: We haven't raised prices in a long time, we need the money, like it or lump it. We like the product, and will probably keep using it, but I'll be sure to extract my 34% price increase through inane tech support requests, phone calls, e-mails, etc. If there really hasn't been a price increase in 5 years, a six or seven percent increase per year makes more sense to me than 34% all at once. Such a huge increase, in such a short period of time, smacks of Someone needs a new Lexus much more than it does we need to remain a viable business. This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: [sniffer] Last chance to renew at the old price!
Yeah, I figured it at about a 50% increase, but I'm not that good at math and figured they were right Goes to show what I know. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 4:55 PM To: sniffer@SortMonster.com Cc: [EMAIL PROTECTED] Subject: RE: [sniffer] Last chance to renew at the old price! Ah-ha! I think I see now. They need the money to buy new calculators for their staff! (see below). That said, even if they are right and it's a 34% price increase, it is still unheard of from any company I've ever dealt with. Michael Murdoch's Calculator: $325 x 1.34 (34% increase) = $435 My GOOD Calculator Says: $325 x 1.5231 (53% increase) = $495 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 3:06 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! See, like I said: We haven't raised prices in a long time, we need the money, like it or lump it. We like the product, and will probably keep using it, but I'll be sure to extract my 34% price increase through inane tech support requests, phone calls, e-mails, etc. If there really hasn't been a price increase in 5 years, a six or seven percent increase per year makes more sense to me than 34% all at once. Such a huge increase, in such a short period of time, smacks of Someone needs a new Lexus much more than it does we need to remain a viable business. This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: [sniffer] Last chance to renew at the old price!
Dave, Ouch - bitter - But in all fairness for the sake of math how can you round up from 1.5231 to 53%. Should you have rounded down to 52%. Darrell -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 4:55 PM To: sniffer@SortMonster.com Cc: [EMAIL PROTECTED] Subject: RE: [sniffer] Last chance to renew at the old price! Ah-ha! I think I see now. They need the money to buy new calculators for their staff! (see below). That said, even if they are right and it's a 34% price increase, it is still unheard of from any company I've ever dealt with. Michael Murdoch's Calculator: $325 x 1.34 (34% increase) = $435 My GOOD Calculator Says: $325 x 1.5231 (53% increase) = $495 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 3:06 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! See, like I said: We haven't raised prices in a long time, we need the money, like it or lump it. We like the product, and will probably keep using it, but I'll be sure to extract my 34% price increase through inane tech support requests, phone calls, e-mails, etc. If there really hasn't been a price increase in 5 years, a six or seven percent increase per year makes more sense to me than 34% all at once. Such a huge increase, in such a short period of time, smacks of Someone needs a new Lexus much more than it does we need to remain a viable business. This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: [sniffer] Last chance to renew at the old price!
Yep, you're right. My mistake on the math, but the product/service is worth every dollar of it. If you don't feel that's the case, then you are free to decide if you think otherwise. Thanks and take care! -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darrell LaRock Sent: Tuesday, December 27, 2005 4:02 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Dave, Ouch - bitter - But in all fairness for the sake of math how can you round up from 1.5231 to 53%. Should you have rounded down to 52%. Darrell -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 4:55 PM To: sniffer@SortMonster.com Cc: [EMAIL PROTECTED] Subject: RE: [sniffer] Last chance to renew at the old price! Ah-ha! I think I see now. They need the money to buy new calculators for their staff! (see below). That said, even if they are right and it's a 34% price increase, it is still unheard of from any company I've ever dealt with. Michael Murdoch's Calculator: $325 x 1.34 (34% increase) = $435 My GOOD Calculator Says: $325 x 1.5231 (53% increase) = $495 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 3:06 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! See, like I said: We haven't raised prices in a long time, we need the money, like it or lump it. We like the product, and will probably keep using it, but I'll be sure to extract my 34% price increase through inane tech support requests, phone calls, e-mails, etc. If there really hasn't been a price increase in 5 years, a six or seven percent increase per year makes more sense to me than 34% all at once. Such a huge increase, in such a short period of time, smacks of Someone needs a new Lexus much more than it does we need to remain a viable business. This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
Re[2]: [sniffer] Last chance to renew at the old price!
I'm sorry that it wasn't more visible. We have been talking about this for several months and have made a few announcements. It has also been on the web site for several months. My announcement today was just to make sure that anyone who had not heard didn't get blind-sided. Sorry it didn't turn out that way. We will be working on some better out-reach problems to help avoid this in the future. _M On Tuesday, December 27, 2005, 4:02:15 PM, Darin wrote: DC Wow... last minute notice. It's difficult to budgets for these things with DC so little notice. Please consider a couple month's notice the next time. DC Darin. DC - Original Message - DC From: Pete McNeil [EMAIL PROTECTED] DC To: sniffer@sortmonster.com DC Sent: Tuesday, December 27, 2005 12:42 PM DC Subject: [sniffer] Last chance to renew at the old price! DC Hello Sniffer folks, DC This is just a friendly reminder that prices will be going up DC January 1. DC You can add a year to your SNF subscription at the current price if DC you renew before January 1. DC Details are here: DC https://www.armresearch.com/message-sniffer/forms/form-renewal.asp DC Thanks, DC _M DC Pete McNeil (Madscientist) DC President, MicroNeil Research Corporation DC Chief SortMonster (www.sortmonster.com) DC Chief Scientist (www.armresearch.com) DC This E-Mail came from the Message Sniffer mailing list. For information and DC (un)subscription instructions go to DC http://www.sortmonster.com/MessageSniffer/Help/Help.html DC This E-Mail came from the Message Sniffer mailing list. For DC information and (un)subscription instructions go to DC http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
Re: Re[2]: [sniffer] Last chance to renew at the old price!
Great. I've tracked ours and it is almost always 3 days, and sometimes up to 5 days when it goes over a weekend. This usually results in multiple reports for false positives for a given rule. Appreciate anything you can do to speed that up. Darin. - Original Message - From: Pete McNeil [EMAIL PROTECTED] To: Darin Cox sniffer@SortMonster.com Sent: Tuesday, December 27, 2005 5:08 PM Subject: Re[2]: [sniffer] Last chance to renew at the old price! Part of the purpose for additional staff is to reach a goal of FP processing measured in minutes to hours, never days as it is sometimes now. We also have some automated tools on the drawing board that will help to mitigate many FP cases on a self-serve basis. These will be coming in this next year. _M On Tuesday, December 27, 2005, 4:00:59 PM, Darin wrote: DC Hi Michael, DC How about false positive processing? That's our biggest headache, but it DC would be drastically reduced by faster processing than the 3-5 days we DC currently see. DC Darin. DC - Original Message - DC From: Michael Murdoch [EMAIL PROTECTED] DC To: sniffer@SortMonster.com DC Cc: Pete McNeil [EMAIL PROTECTED] DC Sent: Tuesday, December 27, 2005 2:13 PM DC Subject: RE: [sniffer] Last chance to renew at the old price! DC Hi Folks, DC Actually, here is some more detail as to the reasons for the price DC increase. In addition, please bear in mind that that prices haven't DC been raised in approximately 2 years and even with this increase we are DC priced very competitively. DC The new feature/benefits and more to come are as follows: DC * In the past 6 months we have more than doubled the number of updates DC per day and we will continue to increase our bandwidth and the speed of DC our updates. DC * We have more than tripled our staff to improve our monitoring, DC support, and rule generation capabilities. Come January, we are again DC doubling this staff as the black-hats have gotten much more DC sophisticated and this has become a 24x7 battle. Even Pete needs to DC sleep sometimes. :-) DC * We are adding new RD programs for AFF/419 spam and Malware mitigation DC (many of the results from these projects have already been implemented). DC * During this next year as part of our continuous improvement policy we DC will continue to roll out new features and enhancements such as fully DC automated reporting, in-band real-time updates, an optimized message DC processing pipeline, image and file attachment tagging, advanced header DC structure analysis, enhanced adaptive heuristics, improved machine DC learning systems, real-time wave-front threat detection, and many DC more... DC It's important to recognize that many of our improvements don't require DC new software to be installed on the client side since they are delivered DC through rulebase enhancements. Though this often causes our work to go DC unnoticed, it is actually a design feature since it means that your DC installation requires very little maintenance. This translates to DC lowered administration costs and higher reliability. DC As a result of this reliability-first design strategy, it may not DC always be obvious that our service is constantly being improved and DC enhanced - we never stand still ;-) DC We'd hate to see any of you go, but please do compare us with other DC services. DC I'm sure that you'll find we're well worth the money, but it's always DC good to keep your options open. In fact, best practice these days for DC spam filtering is to use a blended approach that leverages many DC services. We personally encourage that for best results. DC Please let me know if you have any questions. Thank you for your DC feedback and business! DC Sincerely DC Michael Murdoch DC The Sniffer Team DC ARM Research Labs, LLC DC Tel. 850-932-5338 x303 DC -Original Message- DC From: [EMAIL PROTECTED] DC [mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas DC Sent: Tuesday, December 27, 2005 1:03 PM DC To: sniffer@SortMonster.com DC Subject: RE: [sniffer] Last chance to renew at the old price! DC I said the same thing, and the response was, basically, DC We haven't raised the price in a long time, we need DC the money, like it or lump it. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details
RE: [sniffer] Last chance to renew at the old price!
-Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch If you don't feel that's the case, then you are free to decide if you think otherwise. Thanks and take care! EASY FOX TRANSLATION: Like it, or lump it. --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
Re[2]: [sniffer] Last chance to renew at the old price!
I can assure you that is not the case - quite the opposite in fact. I would never suggest that you don't keep a plan B handy - everyone, IMO, should always have a plan B, C and D handy - In fact, that MO is one of the reasons we're still at it ;-) None the less, what's really going on here is that we are finally expanding to reach our potential, and I feel it's important to do that sooner rather than later. It took a while to find a partner that was up to the task. I've had a lot of important enhancements and new technologies planned and waiting on the shelf for some time now. The count-down is over. Now it is time to get these things deployed. I know that once you've seen some of the things that are coming you will be well pleased with the results. I know I will. _M On Tuesday, December 27, 2005, 4:25:02 PM, J.D. wrote: JDS JDS The short notice is a little disappointing. JDS However it is the justifications that are indicating that the JDS provider of this solution is may no longer a viable business that really concerns me. JDS Sounds like we need to start looking for Plan B today. JDS JDS J.D. JDS JDS Michael Murdoch wrote: JDS JDS JDS Hi Dave, JDS Your license is set to expire on 01/26/2006, so if receive the renewal JDS before the end of the year. Your cost will be the same as your last JDS renewal. Again, we are grandfathering and giving consideration to our JDS existing clients. If you wait until after the 1st, your educational JDS cost will be 10% off the new retail of $ 495.00. JDS Again and finally, this increase is needed if we are to remain a viable JDS business that is able to provide you with a quality product/service and JDS enhancements. And, just to clarify the percentage of the price JDS increase, it is actually a 34% increase in retail or $ 170.00 per year. JDS I know that they may still seem like a lot to some of you, but it is JDS either this or get out of the business. JDS I trust and hope you will all understand. That's all that I have left JDS to say as we have to get back to work keeping your in-boxes clean. ;-) JDS Thank you all for your business and support. Have a great New Year! JDS Best wishes, JDS Mike Murdoch JDS ARM Research Labs, LLC JDS The Sniffer Team JDS Tel. 850-932-5338 x303 JDS -Original Message- JDS From: JDS [EMAIL PROTECTED]:[EMAIL PROTECTED] On Behalf Of Dave Koontz JDS Sent: Tuesday, December 27, 2005 1:42 PM JDS To: [EMAIL PROTECTED]: 'Pete McNeil' JDS Subject: RE: [sniffer] Last chance to renew at the old price! JDS Thanks for the explaination. While this is all fine and good, the JDS reality JDS is that many IT shops are on fixed budgets outside of their control. I JDS can JDS justify a 10-15% increase to our CFO, but over 50% will get shot down JDS immediately. JDS The fact that you haven't raised prices in years is noble, but if you JDS need JDS additional revenue, you should phase the increases in over a period of JDS time, JDS or a modest increase each year. Some customers simply can not turn up JDS the JDS cash buckets into over-drive whenever you deem you need a substantial JDS cash JDS influx. JDS You've got a great product, and I would really hate to lose it as a JDS tool. JDS What will the Educational Institution pricing look like? JDS -Original Message- JDS From: JDS [EMAIL PROTECTED]:[EMAIL PROTECTED] JDS On Behalf Of Michael Murdoch JDS Sent: Tuesday, December 27, 2005 2:14 PM JDS To: [EMAIL PROTECTED]: Pete McNeil JDS Subject: RE: [sniffer] Last chance to renew at the old price! JDS Importance: High JDS Hi Folks, JDS Actually, here is some more detail as to the reasons for the price JDS increase. JDS In addition, please bear in mind that that prices haven't been raised in JDS approximately 2 years and even with this increase we are priced very JDS competitively. JDS The new feature/benefits and more to come are as follows: JDS * In the past 6 months we have more than doubled the number of updates JDS per JDS day and we will continue to increase our bandwidth and the speed of our JDS updates. JDS * We have more than tripled our staff to improve our monitoring, JDS support, JDS and rule generation capabilities. Come January, we are again doubling JDS this JDS staff as the black-hats have gotten much more sophisticated and this has JDS become a 24x7 battle. Even Pete needs to sleep sometimes. :-) JDS * We are adding new RD programs for AFF/419 spam and Malware mitigation JDS (many of the results from these projects have already been implemented). JDS * During this next year as part of our continuous improvement policy we JDS will JDS continue to roll out new features and enhancements such as fully JDS automated JDS reporting, in-band real-time updates, an optimized message processing JDS pipeline, image and file attachment tagging, advanced header structure JDS analysis, enhanced adaptive heuristics, improved machine learning JDS systems, JDS real-time wave-front threat
RE: Re[2]: [sniffer] Last chance to renew at the old price!
Thanks Dean - And thanks to all of you who have been very supportive and understanding of what we are doing here! From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dean Lawrence Sent: Tuesday, December 27, 2005 4:18 PM To: sniffer@sortmonster.com Subject: Re: Re[2]: [sniffer] Last chance to renew at the old price! You know, I just don't get where all of the doom and gloom comes from. Yes, it is a large percentage increase, but it's still only 2 bucksa day to run the best piece of software on my server. I'm sure that they have taken these comments into consideration and will try to give more advanced notice in the future. But, to start with the Time to start looking for another solutions talk is rediculous. Reading Michael's description of what is going on over there suggests that their business is exploding, not imploding. And to keep on top of it, they need to increase their cash flow, not to buy nicer cars. I think everyone needs to look at how much Sniffer saves you everyday instead of griping about how much it costs you. Just my 2 cents. Dean On 12/27/05, Pete McNeil [EMAIL PROTECTED] wrote: Part of the purpose for additional staff is to reach a goal of FP processing measured in minutes to hours, never days as it is sometimes now. We also have some automated tools on the drawing board that will help to mitigate many FP cases on a self-serve basis. These will be coming in this next year. _M On Tuesday, December 27, 2005, 4:00:59 PM, Darin wrote: DC Hi Michael, DC How about false positive processing?That's our biggest headache, but it DC would be drastically reduced by faster processing than the 3-5 days we DC currently see. DC Darin. DC - Original Message - DC From: Michael Murdoch [EMAIL PROTECTED] DC To: sniffer@SortMonster.com DC Cc: Pete McNeil [EMAIL PROTECTED] DC Sent: Tuesday, December 27, 2005 2:13 PM DC Subject: RE: [sniffer] Last chance to renew at the old price! DC Hi Folks, DC Actually, here is some more detail as to the reasons for the price DC increase.In addition, please bear in mind that that prices haven't DC been raised in approximately 2 years and even with this increase we are DC priced very competitively. DC The new feature/benefits and more to come are as follows: DC * In the past 6 months we have more than doubled the number of updates DC per day and we will continue to increase our bandwidth and the speed of DC our updates. DC * We have more than tripled our staff to improve our monitoring, DC support, and rule generation capabilities.Come January, we are again DC doubling this staff as the black-hats have gotten much more DC sophisticated and this has become a 24x7 battle.Even Pete needs to DC sleep sometimes. :-) DC * We are adding new RD programs for AFF/419 spam and Malware mitigation DC (many of the results from these projects have already been implemented). DC * During this next year as part of our continuous improvement policy we DC will continue to roll out new features and enhancements such as fully DC automated reporting, in-band real-time updates, an optimized message DC processing pipeline, image and file attachment tagging, advanced header DC structure analysis, enhanced adaptive heuristics, improved machine DC learning systems, real-time wave-front threat detection, and many DC more... DC It's important to recognize that many of our improvements don't require DC new software to be installed on the client side since they are delivered DC through rulebase enhancements. Though this often causes our work to go DC unnoticed, it is actually a design feature since it means that your DC installation requires very little maintenance. This translates to DC lowered administration costs and higher reliability. DC As a result of this reliability-first design strategy, it may not DC always be obvious that our service is constantly being improved and DC enhanced - we never stand still ;-) DC We'd hate to see any of you go, but please do compare us with other DC services. DC I'm sure that you'll find we're well worth the money, but it's always DC good to keep your options open. In fact, best practice these days for DC spam filtering is to use a blended approach that leverages many DC services. We personally encourage that for best results. DC Please let me know if you have any questions.Thank you for your DC feedback and business! DC Sincerely DC Michael Murdoch DC The Sniffer Team DC ARM Research Labs, LLC DC Tel. 850-932-5338 x303 DC -Original Message- DC From: [EMAIL PROTECTED] DC [mailto:[EMAIL PROTECTED]] On Behalf Of Fox, Thomas DC Sent: Tuesday, December 27, 2005 1:03 PM DC To: sniffer@SortMonster.com DC Subject: RE: [sniffer] Last chance to renew at the old price! DC I said the same thing, and the response was, basically, DC We haven't raised the price in a long time, we need DC the money, like it or lump it. -Original Message- From: [EMAIL
Re[2]: [sniffer] Last chance to renew at the old price!
On Tuesday, December 27, 2005, 5:14:13 PM, Thomas wrote: -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch If you don't feel that's the case, then you are free to decide if you think otherwise. Thanks and take care! FT EASY FOX TRANSLATION: FT Like it, or lump it. Translated another way... We could keep things as they are, stand still while spam generation technology advances rapidly, whither away, and die. OR We could charge a bit more, accelerate development and make sure that SNF stays out in front and even expands the gap. I, for one, am not willing to make the first choice, and I doubt that it would be in anyone's best interests - except, perhaps, the blackhats. _M This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: Re[2]: [sniffer] Last chance to renew at the old price!
The thought does occur to me of how other companies have dealt with similar issues. That issue being how to address a market requiring internal expansion (i.e. expanded reinvestment) while not alienating an existing satisifed customer base. Many companies simply split their product line into 'basic' and 'premium' services. If the need is as great as Michael says, and the new revisions will result in vastly improved service, than most of their existing customers should want to move forward. However, giving people the option to 'stand still' is viable, good marketing, and good strategy. At this point, you have a certain catch 22. Everyone that pays now (for next year) is still paying you at the same rate (meaning no expanded funds), but is now wondering if they're doing the right thing. Almost seems like the only way to make the current strategy pay off would have been to demand the increased fees from all clients and not given the grace period for renewing at the old rate. At least that way, you'd have gotten something in return for any perceived customer dissatisfaction. Consider expanding to a two-tier service option. It really can work well, especially when in the future you might want to charge even more, but not alienate 'new' customers who need a lower buy-in. Rick Robeson getlocalnews.com [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 2:40 PM To: sniffer@SortMonster.com Subject: RE: Re[2]: [sniffer] Last chance to renew at the old price! Your interpretation of a bit as being 50+% is disingenuous at best, and thievery at the worst. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 5:34 PM To: Fox, Thomas Subject: Re[2]: [sniffer] Last chance to renew at the old price! On Tuesday, December 27, 2005, 5:14:13 PM, Thomas wrote: -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch If you don't feel that's the case, then you are free to decide if you think otherwise. Thanks and take care! FT EASY FOX TRANSLATION: FT Like it, or lump it. Translated another way... We could keep things as they are, stand still while spam generation technology advances rapidly, whither away, and die. OR We could charge a bit more, accelerate development and make sure that SNF stays out in front and even expands the gap. I, for one, am not willing to make the first choice, and I doubt that it would be in anyone's best interests - except, perhaps, the blackhats. _M This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: Re[2]: [sniffer] Last chance to renew at the old price!
Agree wholeheartedly! Bill From: Dean Lawrence [mailto:[EMAIL PROTECTED] Sent: Tuesday, December 27, 2005 2:18 PMTo: sniffer@SortMonster.comSubject: Re: Re[2]: [sniffer] Last chance to renew at the old price! You know, I just don't get where all of the doom and gloom comes from. Yes, it is a large percentage increase, but it's still only 2 bucksa day to run the best piece of software on my server. I'm sure that they have taken these comments into consideration and will try to give more advanced notice in the future. But, to start with the "Time to start looking for another solutions" talk is rediculous. Reading Michael's description of what is going on over there suggests that their business is exploding, not imploding. And to keep on top of it, they need to increase their cash flow, not to buy nicer cars. I think everyone needs to look at how much Sniffer saves you everyday instead of griping about how much it costs you. Just my 2 cents. Dean On 12/27/05, Pete McNeil [EMAIL PROTECTED] wrote: Part of the purpose for additional staff is to reach a goal of FPprocessing measured in minutes to hours, never days as it is sometimes now. We also have some automated tools on the drawing board that willhelp to mitigate many FP cases on a self-serve basis. These will becoming in this next year._MOn Tuesday, December 27, 2005, 4:00:59 PM, Darin wrote: DC Hi Michael,DC How about false positive processing?That's our biggest headache, but itDC would be drastically reduced by faster processing than the 3-5 days weDC currently see.DC Darin.DC - Original Message -DC From: "Michael Murdoch" [EMAIL PROTECTED]DC To: sniffer@SortMonster.comDC Cc: "Pete McNeil" [EMAIL PROTECTED]DC Sent: Tuesday, December 27, 2005 2:13 PMDC Subject: RE: [sniffer] Last chance to renew at the old price! DC Hi Folks,DC Actually, here is some more detail as to the reasons for the priceDC increase.In addition, please bear in mind that that prices haven'tDC been raised in approximately 2 years and even with this increase we are DC priced very competitively.DC The new feature/benefits and more to come are as follows:DC * In the past 6 months we have more than doubled the number of updatesDC per day and we will continue to increase our bandwidth and the speed of DC our updates.DC * We have more than tripled our staff to improve our monitoring,DC support, and rule generation capabilities.Come January, we are againDC doubling this staff as the black-hats have gotten much more DC sophisticated and this has become a 24x7 battle.Even Pete needs toDC sleep sometimes. :-)DC * We are adding new RD programs for AFF/419 spam and Malware mitigationDC (many of the results from these projects have already been implemented). DC * During this next year as part of our continuous improvement policy weDC will continue to roll out new features and enhancements such as fullyDC automated reporting, in-band real-time updates, an optimized message DC processing pipeline, image and file attachment tagging, advanced headerDC structure analysis, enhanced adaptive heuristics, improved machineDC learning systems, real-time wave-front threat detection, and many DC more...DC It's important to recognize that many of our improvements don't requireDC new software to be installed on the client side since they are deliveredDC through rulebase enhancements. Though this often causes our work to go DC unnoticed, it is actually a design feature since it means that yourDC installation requires very little maintenance. This translates toDC lowered administration costs and higher reliability.DC As a result of this "reliability-first" design strategy, it may notDC always be obvious that our service is constantly being improved andDC enhanced - we never stand still ;-)DC We'd hate to see any of you go, but please do compare us with other DC services.DC I'm sure that you'll find we're well worth the money, but it's alwaysDC good to keep your options open. In fact, best practice these days forDC spam filtering is to use a blended approach that leverages many DC services. We personally encourage that for best results.DC Please let me know if you have any questions.Thank you for yourDC feedback and business!DC SincerelyDC Michael Murdoch DC The Sniffer TeamDC ARM Research Labs, LLCDC Tel. 850-932-5338 x303DC -Original Message-DC From: [EMAIL PROTECTED] DC [mailto:[EMAIL PROTECTED]] On Behalf Of Fox, ThomasDC Sent: Tuesday, December 27, 2005 1:03 PMDC To: sniffer@SortMonster.comDC Subject: RE: [sniffer] Last chance to renew at the old price!DC I said the same thing, and the response was, basically,DC "We haven't raised the price in a long time, we need DC the money, like it or lump it." -Original Message- From: [EMAIL PROTECTED] [mailto: [EMAIL PROTECTED]] On Behalf
RE: Re[2]: [sniffer] Last chance to renew at the old price!
Thomas, if your company cannot afford the rather small monetary increase, and you are running that close to the edge, then maybe you should not be in business. I for one am glad to hear the SNF is adding resources and has mapped out a list of future feature enhancements. Please quit your gripping or take it off list. Bill -Original Message- From: Fox, Thomas [mailto:[EMAIL PROTECTED] Sent: Tuesday, December 27, 2005 2:40 PM To: sniffer@SortMonster.com Subject: RE: Re[2]: [sniffer] Last chance to renew at the old price! Your interpretation of a bit as being 50+% is disingenuous at best, and thievery at the worst. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 5:34 PM To: Fox, Thomas Subject: Re[2]: [sniffer] Last chance to renew at the old price! On Tuesday, December 27, 2005, 5:14:13 PM, Thomas wrote: -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch If you don't feel that's the case, then you are free to decide if you think otherwise. Thanks and take care! FT EASY FOX TRANSLATION: FT Like it, or lump it. Translated another way... We could keep things as they are, stand still while spam generation technology advances rapidly, whither away, and die. OR We could charge a bit more, accelerate development and make sure that SNF stays out in front and even expands the gap. I, for one, am not willing to make the first choice, and I doubt that it would be in anyone's best interests - except, perhaps, the blackhats. _M This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- This message and any included attachments are from Siemens Medical Solutions USA, Inc. and are intended only for the addressee(s). The information contained herein may include trade secrets or privileged or otherwise confidential information. Unauthorized review, forwarding, printing, copying, distributing, or using such information is strictly prohibited and may be unlawful. If you received this message in error, or have reason to believe you are not authorized to receive it, please promptly delete this message and notify the sender by e-mail with a copy to [EMAIL PROTECTED] Thank you This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: Re[2]: [sniffer] Last chance to renew at the old price!
The only problem with that, and one which I do not know how large of a problem it is, is if you have always provided a single product, and suddenly divide it into 2 levels, you end up with twice the amount of critics: Those that pay less but expect more, those that pay more and then expect even more. John T eServices For You -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rick Robeson Sent: Tuesday, December 27, 2005 2:54 PM To: sniffer@SortMonster.com Subject: RE: Re[2]: [sniffer] Last chance to renew at the old price! The thought does occur to me of how other companies have dealt with similar issues. That issue being how to address a market requiring internal expansion (i.e. expanded reinvestment) while not alienating an existing satisifed customer base. Many companies simply split their product line into 'basic' and 'premium' services. If the need is as great as Michael says, and the new revisions will result in vastly improved service, than most of their existing customers should want to move forward. However, giving people the option to 'stand still' is viable, good marketing, and good strategy. At this point, you have a certain catch 22. Everyone that pays now (for next year) is still paying you at the same rate (meaning no expanded funds), but is now wondering if they're doing the right thing. Almost seems like the only way to make the current strategy pay off would have been to demand the increased fees from all clients and not given the grace period for renewing at the old rate. At least that way, you'd have gotten something in return for any perceived customer dissatisfaction. Consider expanding to a two-tier service option. It really can work well, especially when in the future you might want to charge even more, but not alienate 'new' customers who need a lower buy-in. Rick Robeson getlocalnews.com [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 2:40 PM To: sniffer@SortMonster.com Subject: RE: Re[2]: [sniffer] Last chance to renew at the old price! Your interpretation of a bit as being 50+% is disingenuous at best, and thievery at the worst. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 5:34 PM To: Fox, Thomas Subject: Re[2]: [sniffer] Last chance to renew at the old price! On Tuesday, December 27, 2005, 5:14:13 PM, Thomas wrote: -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch If you don't feel that's the case, then you are free to decide if you think otherwise. Thanks and take care! FT EASY FOX TRANSLATION: FT Like it, or lump it. Translated another way... We could keep things as they are, stand still while spam generation technology advances rapidly, whither away, and die. OR We could charge a bit more, accelerate development and make sure that SNF stays out in front and even expands the gap. I, for one, am not willing to make the first choice, and I doubt that it would be in anyone's best interests - except, perhaps, the blackhats. _M This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
RE: Re[2]: [sniffer] Last chance to renew at the old price!
Pete, I am both a Sniffer reseller and user, and I was blind sided by this announcement. John T eServices For You -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 2:11 PM To: Darin Cox Subject: Re[2]: [sniffer] Last chance to renew at the old price! I'm sorry that it wasn't more visible. We have been talking about this for several months and have made a few announcements. It has also been on the web site for several months. My announcement today was just to make sure that anyone who had not heard didn't get blind-sided. Sorry it didn't turn out that way. We will be working on some better out-reach problems to help avoid this in the future. _M On Tuesday, December 27, 2005, 4:02:15 PM, Darin wrote: DC Wow... last minute notice. It's difficult to budgets for these things with DC so little notice. Please consider a couple month's notice the next time. DC Darin. DC - Original Message - DC From: Pete McNeil [EMAIL PROTECTED] DC To: sniffer@sortmonster.com DC Sent: Tuesday, December 27, 2005 12:42 PM DC Subject: [sniffer] Last chance to renew at the old price! DC Hello Sniffer folks, DC This is just a friendly reminder that prices will be going up DC January 1. DC You can add a year to your SNF subscription at the current price if DC you renew before January 1. DC Details are here: DC https://www.armresearch.com/message-sniffer/forms/form-renewal.asp DC Thanks, DC _M DC Pete McNeil (Madscientist) DC President, MicroNeil Research Corporation DC Chief SortMonster (www.sortmonster.com) DC Chief Scientist (www.armresearch.com) DC This E-Mail came from the Message Sniffer mailing list. For information and DC (un)subscription instructions go to DC http://www.sortmonster.com/MessageSniffer/Help/Help.html DC This E-Mail came from the Message Sniffer mailing list. For DC information and (un)subscription instructions go to DC http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
Re[2]: [sniffer] Last chance to renew at the old price!
On Tuesday, December 27, 2005, 1:31:04 PM, Steve wrote: SJ How can I tell when my subscription expires? You should have a note from your original purchase or your latest renewal. Also, you can ask ;-) I'll send you your current expiration directly. I hope to put up a self-serve tool for checking license status early next year. Thanks, _M This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
