[sniffer] Re: Downloads are not working....

2007-05-18 Thread Kevin Rogers
I sent a message earlier to this list but I'm not sure if it went 
through.  We've been hit by this Appriver issue and it is still going on 
as far as I can tell.  One of our users, call him [EMAIL PROTECTED] 
sent a message to about 70 people.  And this message has been bounced 20 
or 30,000 times and counting.  At first I thought it was this Exchange 
issue we experienced last year where a single message was sent over and 
over.  But then I saw that all the headers of the bounced emails 
contained calls to appriver.com and when I checked here I found this thread.


In the end, the only thing I could do was completely remove that user's 
account and it appears to be OK.  But who knows?  Things appeared to be 
OK from 7pm until 1am PST when it all started up again.


Anyone have any information on this?

Thanks

Kevin



Pete McNeil wrote:

Hello Matt,

Thursday, May 17, 2007, 2:22:56 PM, you wrote:

  

Appriver, who is somehow involved with Sniffer, is having a ridicolous
problem with sending messages over and over again (once every few 
seconds).  They pulled their contact information from their site but 
didn't take down their servers.  I suspect this is putting strain on 
them and if Sniffer uses their bandwidth for downloads, that could 
explain things.



I'm not sure what the actual issue is (I will get that data later),
however I've just been informed that it should be resolved in the next
20 minutes or so.

Our rulebase server is on the same network so it is effected.

BTW - they did not take down their contact information. It is right
where it always has been.

_M

  


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[sniffer] Re: Downloads are not working....

2007-05-17 Thread Pete McNeil
Hello Chuck,

Yes. We're working on a networking problem at the moment.

I'll keep the list posted as new data becomes available.

Thanks,

_M

Thursday, May 17, 2007, 2:10:40 PM, you wrote:

 Speeds are really slow and the connection is lost before
 completionEverything checks out good on our end.  Is something going on
 with the sortmonster end of things?

 Chuck Schick
 Warp 8, Inc.
 (303)-421-5140
 www.warp8.com


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-- 
Pete McNeil
Chief Scientist,
Arm Research Labs, LLC.


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[sniffer] Re: Downloads are not working....

2007-05-17 Thread Colbeck, Andrew
My last upload averaged a lame 6 KB/s.

My last download varied widely in the speed obtained:

0K .. .. .. .. ..   17.85
KB/s
   50K .. .. .. .. ..9.58
KB/s
  100K .. .. .. .. ..   11.12
KB/s
  150K .. .. .. .. ..   20.96
KB/s
  200K .. .. .. .. ..   14.76
KB/s
  250K .. .. .. .. ..5.15
KB/s
  300K .. .. .. .. ..   10.10
KB/s
  350K .. .. .. .. ..   12.67
KB/s
  400K .. .. .. .. ..  221.93
B/s
  450K .. .. .. .. ..3.18
KB/s
  500K .. .. .. .. ..2.30
KB/s
  550K .. .. .. .. ..  816.78
B/s
  600K .. .. .. .. ..   10.43
KB/s
  650K .. .. .. .. ..5.69
KB/s
  700K .. .. .. .. ..  132.17
B/s
  750K .. .. .. .. . 8.55
KB/s

PathPing.exe shows me sub 80ms per hop between my firewall and
ftp.sortmonster.net

So my guess is that the ftp server itself is busy.
 
Andrew.



 -Original Message-
 From: Message Sniffer Community
 [mailto:sniffer@sortmonster.com mailto:sniffer@sortmonster.com ] On
Behalf Of Chuck Schick
 Sent: Thursday, May 17, 2007 11:11 AM
 To: Message Sniffer Community
 Subject: [sniffer] Downloads are not working

 Speeds are really slow and the connection is lost before
 completionEverything checks out good on our end.  Is
 something going on with the sortmonster end of things?

 Chuck Schick
 Warp 8, Inc.
 (303)-421-5140
 www.warp8.com


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[sniffer] Re: Downloads are not working....

2007-05-17 Thread Matt
Appriver, who is somehow involved with Sniffer, is having a ridicolous 
problem with sending messages over and over again (once every few 
seconds).  They pulled their contact information from their site but 
didn't take down their servers.  I suspect this is putting strain on 
them and if Sniffer uses their bandwidth for downloads, that could 
explain things.


Matt

Chuck Schick wrote:

Speeds are really slow and the connection is lost before
completionEverything checks out good on our end.  Is something going on
with the sortmonster end of things?

Chuck Schick
Warp 8, Inc.
(303)-421-5140
www.warp8.com


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[sniffer] Re: Downloads are not working....

2007-05-17 Thread Chris Bunting
Matt, I see their contact info there, where are you saying they removed
it??

Thank You,
Chris Bunting
Lancaster Networks
Direct: 717-278-6639
Office: 888-LANCNET x703
MS Certified Systems Engineer
IP Telephony Expert

Lancaster Networks
1085 Manheim Pike 
Lancaster PA 17601 
www.lancasternetworks.com
--
Corporate Technology Solutions...
Specializing in 3com NBX Telephony Solutions
IT Services - Phone Systems - Digital CCTV
--
The information in this e-mail is confidential and may be privileged or
subject to copyright. It is intended for the exclusive use of the
addressee(s). 
If you are not an addressee, please do not read, copy, distribute or
otherwise act upon this email. If you have received the email in error, 
please contact the sender immediately and delete the email. The
unauthorized use of this email may result in liability for breach of
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-Original Message-
From: Message Sniffer Community [mailto:[EMAIL PROTECTED] On
Behalf Of Matt
Sent: Thursday, May 17, 2007 2:23 PM
To: Message Sniffer Community
Subject: [sniffer] Re: Downloads are not working

Appriver, who is somehow involved with Sniffer, is having a ridicolous 
problem with sending messages over and over again (once every few 
seconds).  They pulled their contact information from their site but 
didn't take down their servers.  I suspect this is putting strain on 
them and if Sniffer uses their bandwidth for downloads, that could 
explain things.

Matt

Chuck Schick wrote:
 Speeds are really slow and the connection is lost before
 completionEverything checks out good on our end.  Is something
going on
 with the sortmonster end of things?

 Chuck Schick
 Warp 8, Inc.
 (303)-421-5140
 www.warp8.com


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[sniffer] Re: Downloads are not working....

2007-05-17 Thread Pete McNeil
Hello Chris,

Thursday, May 17, 2007, 2:30:13 PM, you wrote:

 Oh god, that would explain why I put in a support request with appriver
 and it bounced back. One of our clients exchange servers was down today
 and they queue mail until it is back up, but I'm trying to get someone
 to release it now.
 This isn't good

The good news is that the problem has been corrected now. We are still
seeing some after-effects from it, but those should be gone before too
long.

_M

-- 
Pete McNeil
Chief Scientist,
Arm Research Labs, LLC.


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[sniffer] Re: Downloads are not working....

2007-05-17 Thread Chris Bunting
Thanks Pete.  I just called them and got someone to tell me the same but no 
eta.  



Thank You,
Chris Bunting
Lancaster Networks
717-278-6639

Sent by my BlackBerry wireless device  

-Original Message-
From: Pete McNeil [EMAIL PROTECTED]
Date: Thu, 17 May 2007 14:48:35 
To:Message Sniffer Community sniffer@sortmonster.com
Subject: [sniffer] Re: Downloads are not working

Hello Matt,

Thursday, May 17, 2007, 2:22:56 PM, you wrote:

 Appriver, who is somehow involved with Sniffer, is having a ridicolous
 problem with sending messages over and over again (once every few 
 seconds).  They pulled their contact information from their site but 
 didn't take down their servers.  I suspect this is putting strain on 
 them and if Sniffer uses their bandwidth for downloads, that could 
 explain things.

I'm not sure what the actual issue is (I will get that data later),
however I've just been informed that it should be resolved in the next
20 minutes or so.

Our rulebase server is on the same network so it is effected.

BTW - they did not take down their contact information. It is right
where it always has been.

_M

-- 
Pete McNeil
Chief Scientist,
Arm Research Labs, LLC.


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[sniffer] Re: Downloads are not working....

2007-05-17 Thread Matt

Pete McNeil wrote:

I'm not sure what the actual issue is (I will get that data later),
however I've just been informed that it should be resolved in the next
20 minutes or so.
  


The issue was that they were redelivering messages over and over again.  
One customer got one message over 500 times in an hour!  I suspect that 
our gateways were blocking some of this automatically, and I also tried 
to block it at the router level but it kept popping out of other address 
blocks.


Matt


[sniffer] Re: Downloads are not working....

2007-05-17 Thread Colbeck, Andrew
Thanks for the update, Pete.

Over on the Declude JunkMail support mailing list, it's like déjà vu all over 
again.

Andrew 8)

p.s. For the many of us here that don't subscribe to that list... The small 
number of recently active messages have been re-queued to the list several 
times.

 

 -Original Message-
 From: Message Sniffer Community 
 [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil
 Sent: Thursday, May 17, 2007 12:50 PM
 To: Message Sniffer Community
 Subject: [sniffer] Re: Downloads are not working
 
 Hello Chris,
 
 Thursday, May 17, 2007, 2:30:13 PM, you wrote:
 
  Oh god, that would explain why I put in a support request with 
  appriver and it bounced back. One of our clients exchange 
 servers was 
  down today and they queue mail until it is back up, but I'm 
 trying to 
  get someone to release it now.
  This isn't good
 
 The good news is that the problem has been corrected now. We 
 are still seeing some after-effects from it, but those should 
 be gone before too long.
 
 _M
 
 --
 Pete McNeil
 Chief Scientist,
 Arm Research Labs, LLC.
 
 
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[sniffer] Re: Downloads are not working....

2007-05-17 Thread Chris Bunting
Today's outage was horrible for one of my customers who was waiting on 
important emails regarding a property closing today they were buying, it it 
fouled all sorts of things up. I guess in some ways appriver's hosted solution 
is nice if YOUR server goes down, but if THEIR servers go down, its bad I 
think I'm going to move them on to my servers using message sniffer instead...

Service finally came up around 6pm ET and they got the emails finally

Thank You,
Chris Bunting
Lancaster Networks
Direct: 717-278-6639
Office: 888-LANCNET x703
MS Certified Systems Engineer
IP Telephony Expert

Lancaster Networks
1085 Manheim Pike 
Lancaster PA 17601 
www.lancasternetworks.com
--
Corporate Technology Solutions...
Specializing in 3com NBX Telephony Solutions
IT Services - Phone Systems - Digital CCTV
--
The information in this e-mail is confidential and may be privileged or
subject to copyright. It is intended for the exclusive use of the
addressee(s). 
If you are not an addressee, please do not read, copy, distribute or
otherwise act upon this email. If you have received the email in error, 
please contact the sender immediately and delete the email. The
unauthorized use of this email may result in liability for breach of
confidentiality, privilege or copyright.

-Original Message-
From: Message Sniffer Community [mailto:[EMAIL PROTECTED] On Behalf Of Colbeck, 
Andrew
Sent: Thursday, May 17, 2007 3:55 PM
To: Message Sniffer Community
Subject: [sniffer] Re: Downloads are not working

Thanks for the update, Pete.

Over on the Declude JunkMail support mailing list, it's like déjà vu all over 
again.

Andrew 8)

p.s. For the many of us here that don't subscribe to that list... The small 
number of recently active messages have been re-queued to the list several 
times.

 

 -Original Message-
 From: Message Sniffer Community 
 [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil
 Sent: Thursday, May 17, 2007 12:50 PM
 To: Message Sniffer Community
 Subject: [sniffer] Re: Downloads are not working
 
 Hello Chris,
 
 Thursday, May 17, 2007, 2:30:13 PM, you wrote:
 
  Oh god, that would explain why I put in a support request with 
  appriver and it bounced back. One of our clients exchange 
 servers was 
  down today and they queue mail until it is back up, but I'm 
 trying to 
  get someone to release it now.
  This isn't good
 
 The good news is that the problem has been corrected now. We 
 are still seeing some after-effects from it, but those should 
 be gone before too long.
 
 _M
 
 --
 Pete McNeil
 Chief Scientist,
 Arm Research Labs, LLC.
 
 
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