[sniffer] Re: Slow processing times, errors

2013-06-28 Thread Pete McNeil
On 2013-06-27 20:01, Matt wrote: I'm attaching a snippet of my log. About 100 lines past the start, where you see a smattering of error messages, you then see a large block of them while the Sniffer service is restarting, and then after that no errors at

[sniffer] Re: Slow processing times, errors

2013-06-28 Thread Matt
Pete, I'm near positive that it's not system resources that are causing Sniffer to not be able to _access the files_. I believe these errors are a symptom and not the cause. You have to keep in mind that on the messages that don't throw errors, they were taking 30-90 seconds to scan, but

[sniffer] Re: Slow processing times, errors

2013-06-28 Thread Pete McNeil
On 2013-06-28 12:10, Matt wrote: I am looking to retool presently just because it's time. So if you are convinced that this is due to low resources, don't concern yourself with it. Ok. It makes sense that the ~200 messages all at once could have happend at the restart. SNFClient will keep

[sniffer] Re: Slow processing times, errors

2013-06-28 Thread Matt
Pete, Just after the restart of the Sniffer service, times dropped back down into the ms from 30+ seconds before, so what I am saying is that if I/O was the issue, it was merely the trigger for something that put the service in a bad state when it started. I/O issues are not persistent, but

[sniffer] Re: Slow processing times, errors

2013-06-28 Thread Darin Cox
How about running performance monitor to watch disk I/O, mem, cpu, page file, etc. over time in the hopes of catching one of the events? Darin. From: Matt Sent: Friday, June 28, 2013 12:10 PM To: Message Sniffer Community Subject: [sniffer] Re: Slow processing times, errors Pete, I'm near

[sniffer] Re: Slow processing times, errors

2013-06-28 Thread E. H. (Eric) Fletcher
for over 4 days again. For what it's worth . . . Eric -Original Message- From: Message Sniffer Community [mailto:sniffer@sortmonster.com] On Behalf Of Matt Sent: Friday, June 28, 2013 10:32 AM To: Message Sniffer Community Subject: [sniffer] Re: Slow processing times, errors Pete, Just

[sniffer] Re: Slow processing times, errors

2013-06-28 Thread Matt
. *From:* Matt mailto:for...@mailpure.com *Sent:* Friday, June 28, 2013 12:10 PM *To:* Message Sniffer Community mailto:sniffer@sortmonster.com *Subject:* [sniffer] Re: Slow processing times, errors Pete, I'm near positive that it's not system resources that are causing Sniffer to not be able

[sniffer] Re: Slow processing times, errors

2013-06-28 Thread Matt
- From: Message Sniffer Community [mailto:sniffer@sortmonster.com] On Behalf Of Matt Sent: Friday, June 28, 2013 10:32 AM To: Message Sniffer Community Subject: [sniffer] Re: Slow processing times, errors Pete, Just after the restart of the Sniffer service, times dropped back down into the ms from 30

[sniffer] Re: Slow processing times, errors

2013-06-28 Thread eric
-Original Message- From: Message Sniffer Community [mailto:sniffer@sortmonster.com] On Behalf Of Matt Sent: Friday, June 28, 2013 10:32 AM To: Message Sniffer Community Subject: [sniffer] Re: Slow processing times, errors Pete, Just after the restart of the Sniffer service, times

[sniffer] Re: Slow processing times, errors

2013-06-28 Thread E. H. (Eric) Fletcher
, 2013 11:31 AM To: Message Sniffer Community Subject: [sniffer] Re: Slow processing times, errors I'll certainly look more closely next time. Hopefully I'll be migrated before this happens again :) Matt On 6/28/2013 1:44 PM, Darin Cox wrote: How about running performance monitor to watch

[sniffer] Re: Slow processing times, errors

2013-06-28 Thread Matt
:32 AM To: Message Sniffer Community Subject: [sniffer] Re: Slow processing times, errors Pete, Just after the restart of the Sniffer service, times dropped back down into the ms from 30+ seconds before, so what I am saying is that if I/O was the issue, it was merely the trigger

[sniffer] Re: Slow processing times, errors

2013-06-28 Thread Pete McNeil
On 2013-06-28 16:49, Matt wrote: maybe the updates will cause a service restart/reset? Rulebase updates (all updates in fact) happen without restarting anything. SNF simply loads the new configuration, validates it, uses it for new scans, and when all of the old scans are complete it drops

[sniffer] Re: Slow processing times, errors

2013-06-27 Thread eric
We were experiencing this several days ago and couldn't find a fix that worked or worked for long. We uninstalled SNF and reinstalled and have not detected a problem since. I will check the logs and report back if I see anything intermittent. Sent using SmarterSync Over-The-Air sync for

[sniffer] Re: Slow processing times, errors

2013-06-27 Thread Darin Cox
: Thursday, June 27, 2013 5:17 PM To: Message Sniffer Community Subject: [sniffer] Re: Slow processing times, errors We were experiencing this several days ago and couldn't find a fix that worked or worked for long. We uninstalled SNF and reinstalled and have not detected a problem since. I

[sniffer] Re: Slow processing times, errors

2013-06-27 Thread Matt
...@protologic.com mailto:e...@protologic.com *Sent:* Thursday, June 27, 2013 5:17 PM *To:* Message Sniffer Community mailto:sniffer@sortmonster.com *Subject:* [sniffer] Re: Slow processing times, errors We were experiencing this several days ago and couldn't find a fix that worked or worked for long. We

[sniffer] Re: Slow processing times, errors

2013-06-27 Thread Darin Cox
Community Subject: [sniffer] Re: Slow processing times, errors Darin, I'm not seeing that sort of thing. With 3.x, there doesn't appear to be any extraneous file creation in the Sniffer program directory, and never any TMP files in my spool. I do not have Sniffer modifying headers, so that may

[sniffer] Re: Slow processing times, errors

2013-06-27 Thread DFN Systems
unsubscribe _ From: Message Sniffer Community [mailto:sniffer@sortmonster.com] On Behalf Of e...@protologic.com Sent: Thursday, June 27, 2013 3:18 PM To: Message Sniffer Community Subject: [sniffer] Re: Slow processing times, errors We were experiencing this several days ago

[sniffer] Re: Slow processing times, errors

2013-06-27 Thread Matt
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[sniffer] Re: Slow processing times, errors

2013-06-27 Thread Pete McNeil
On 2013-06-27 17:25, Darin Cox wrote: When we had sluggish performance similar that yours, resulting in numerous sniffer .tmp files in the spool, the cause was eventually traced to a proliferation of files in the sniffer directory. Clearing them out brought performance back up to normal.

[sniffer] Re: Slow processing times, errors

2013-06-27 Thread Pete McNeil
On 2013-06-27 16:04, Matt wrote: like this: 20130627155608, arg1=F:\\proc\work\D6063018a2550.smd : Could Not Connect! That is SNFClient giving up after waiting for SNF to process the message for too long. At the same time, my Sniffer logs start showing frequent ERROR_MSG_FILE