[speedtouch] Re: SpeedTouch 330, ubuntu 7.10, modem disconnects after some time

2007-11-03 Thread Duncan Sands

Hi,

 I have serious problem with my SpeedTouch 330 modem. Lately i have changed
 motherboard in my home router. Since then i get random disconnections.
 Sometimes my connection
 last for 10 hours, somethimes 20,and it maybe 1 hour as well. After
 disconnection i can't reconnect it until i reboot my server. First of all
 there is no way to unload USBATM module. It just stucks.

you need to unload the speedtch module.

 And when i 
 re-synchronize modem and  try to use PPPD CALL SPEEDTCH again, it tires to
 connect and gives up after some time.

The previous pppd may still be running - try killing it first.  If that
doesn't help, send in the contents of the file(s) /proc/net/atm/speed*

 I really don't know how to hande 
 this problem. My isp is using PPPoE. Here are my logs that i thought maybe
 useful in this case:
...
 Nov  2 22:24:16 szymon firmware_helper[9799]: main: error loading
 '/lib/firmware/speedtch-2.bin.2.00' for device '/class/firmware/1-1:1.0'
 with driver 'spee$
 
 - BUT FIRMWARE IS LOADED ANYWAY AFTER THESE ERRORs. So i really don't know
 what is his problem. Next:

The driver tries to look for different firmware files based in the modem's
revision (notice how the suffix changes).  Some distributions make the
generic firmware loading mechanism complain if a firmware file isn't found
(I don't know why - surely it is up to the driver to complain if it is
unhappy?) and it seems like yours is one of these.  Ignore these errors.

 Nov  2 22:24:12 szymon kernel: [ 4661.044000] ATM dev 0: usbatm_complete:
 urb 0xc7770900 failed (-2)!
 Nov  2 22:24:12 szymon kernel: [ 4661.044000] ATM dev 0: usbatm_complete:
 urb 0xc7770660 failed (-2)!
 Nov  2 22:20:12 szymon kernel: [ 4421.588000] ATM dev 0: usbatm_complete:
 urb 0xc63e6ea0 failed (-2)!
 Nov  2 22:20:12 szymon kernel: [ 4421.588000] ATM dev 0: usbatm_complete:
 urb 0xc63e6c60 failed (-2)!
 Nov  2 22:20:12 szymon kernel: [ 4421.588000] ATM dev 0: usbatm_complete:
 urb 0xc63e65a0 failed (-2)!
 Nov  2 22:20:12 szymon kernel: [ 4421.592000] ATM dev 0: usbatm_complete:
 urb 0xc63e6de0 failed (-2)!
 
 This is what happens, more or less after disconnection.

This means that something unpleasant has happened to your modem.  If this
is immediately after or before disconnection and doesn't last for long,
it is harmless - it just means that the disconnection hadn't yet been reported
to the driver yet (so it keeps trying to send packets, but these fail because
the modem is not there anymore): it can take a little while ( 1 second though)
for the USB core to report disconnections to drivers.

As for why it disconnects in the first place, hard to say.  Lots of people
seem to have this problem, and as you noticed it seems to be related to the
kind of motherboard...  Maybe the modem is not getting enough power, or the
USB cables are too long or passing too close to a source of electromagnetic
interference?  Try plugging the modem into a different usb port (eg: one on
the back of the computer if you were using one on the front before), and
try to keep cables away from other cables or possible sources of interference.

Ciao,

Duncan.

Liste de diffusion modem ALCATEL SpeedTouch USB
Pour se désinscrire : mailto:[EMAIL PROTECTED]




[speedtouch] Re: SpeedTouch 330, ubuntu 7.10, modem disconnects after some time

2007-11-03 Thread Szymon Nowak

Thanks for answer.

 Nov  2 22:20:12 szymon kernel: [ 4421.588000] ATM dev 0: usbatm_complete:
 urb 0xc63e6c60 failed (-2)!

These errors happen after disconnection, and they don't last long ( i think)
, i have only few lines of them every time i have problem with internet.

This is old PIII 450Mhz, on EPOX motherboard, so there are only two usb
ports at the back. Modem has problems on both of them. I think there are
additional two on motherboard, but i do not have external usb ports and i
can't  use them.

The biggest problem is that only reboot of system helps for this situation.
I can't unload usbatm module, even after unloading speedtch and uhci_hcd
first. Killing all pppd doesn't help either.  Module is busy, and when i use
force option, i get error that module is temporarily unavailible. The same
is for usbcore. And i have to reboot computer, because ppp hangs up.

Do you think that PCI usb controller, or maybe newer speedtouch revision
will help? ( have 2.00 currently).

Simon


On 11/3/07, Duncan Sands [EMAIL PROTECTED] wrote:


 Hi,

  I have serious problem with my SpeedTouch 330 modem. Lately i have
 changed
  motherboard in my home router. Since then i get random disconnections.
  Sometimes my connection
  last for 10 hours, somethimes 20,and it maybe 1 hour as well. After
  disconnection i can't reconnect it until i reboot my server. First of
 all
  there is no way to unload USBATM module. It just stucks.

 you need to unload the speedtch module.

  And when i
  re-synchronize modem and  try to use PPPD CALL SPEEDTCH again, it tires
 to
  connect and gives up after some time.

 The previous pppd may still be running - try killing it first.  If that
 doesn't help, send in the contents of the file(s) /proc/net/atm/speed*

  I really don't know how to hande
  this problem. My isp is using PPPoE. Here are my logs that i thought
 maybe
  useful in this case:
 ...
  Nov  2 22:24:16 szymon firmware_helper[9799]: main: error loading
  '/lib/firmware/speedtch-2.bin.2.00' for device '/class/firmware/1-1:1.0'
  with driver 'spee$
 
  - BUT FIRMWARE IS LOADED ANYWAY AFTER THESE ERRORs. So i really don't
 know
  what is his problem. Next:

 The driver tries to look for different firmware files based in the modem's
 revision (notice how the suffix changes).  Some distributions make the
 generic firmware loading mechanism complain if a firmware file isn't found
 (I don't know why - surely it is up to the driver to complain if it is
 unhappy?) and it seems like yours is one of these.  Ignore these errors.

  Nov  2 22:24:12 szymon kernel: [ 4661.044000] ATM dev 0:
 usbatm_complete:
  urb 0xc7770900 failed (-2)!
  Nov  2 22:24:12 szymon kernel: [ 4661.044000] ATM dev 0:
 usbatm_complete:
  urb 0xc7770660 failed (-2)!
  Nov  2 22:20:12 szymon kernel: [ 4421.588000] ATM dev 0:
 usbatm_complete:
  urb 0xc63e6ea0 failed (-2)!
  Nov  2 22:20:12 szymon kernel: [ 4421.588000] ATM dev 0:
 usbatm_complete:
  urb 0xc63e6c60 failed (-2)!
  Nov  2 22:20:12 szymon kernel: [ 4421.588000] ATM dev 0:
 usbatm_complete:
  urb 0xc63e65a0 failed (-2)!
  Nov  2 22:20:12 szymon kernel: [ 4421.592000] ATM dev 0:
 usbatm_complete:
  urb 0xc63e6de0 failed (-2)!
 
  This is what happens, more or less after disconnection.

 This means that something unpleasant has happened to your modem.  If this
 is immediately after or before disconnection and doesn't last for long,
 it is harmless - it just means that the disconnection hadn't yet been
 reported
 to the driver yet (so it keeps trying to send packets, but these fail
 because
 the modem is not there anymore): it can take a little while ( 1 second
 though)
 for the USB core to report disconnections to drivers.

 As for why it disconnects in the first place, hard to say.  Lots of people
 seem to have this problem, and as you noticed it seems to be related to
 the
 kind of motherboard...  Maybe the modem is not getting enough power, or
 the
 USB cables are too long or passing too close to a source of
 electromagnetic
 interference?  Try plugging the modem into a different usb port (eg: one
 on
 the back of the computer if you were using one on the front before), and
 try to keep cables away from other cables or possible sources of
 interference.

 Ciao,

 Duncan.

 Liste de diffusion modem ALCATEL SpeedTouch USB
 Pour se désinscrire : mailto:[EMAIL PROTECTED]
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[speedtouch] Re: SpeedTouch 330, ubuntu 7.10, modem disconnects after some time

2007-11-03 Thread Duncan Sands

 The biggest problem is that only reboot of system helps for this situation.
 I can't unload usbatm module, even after unloading speedtch and uhci_hcd
 first.

That is not normal.  What does lsmod say?  What kernel version do you have?

 Killing all pppd doesn't help either.  Module is busy, and when i use 
 force option, i get error that module is temporarily unavailible. The same
 is for usbcore. And i have to reboot computer, because ppp hangs up.
 
 Do you think that PCI usb controller, or maybe newer speedtouch revision
 will help? ( have 2.00 currently).

I don't know.

Ciao,

Duncan.

Liste de diffusion modem ALCATEL SpeedTouch USB
Pour se désinscrire : mailto:[EMAIL PROTECTED]