Re: Repair Parts

2008-08-21 Thread Neng-Yu Tu (Tony Tu)
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Hi

[EMAIL PROTECTED]:
 OK, this issue was touched on at least once in one of the what's the
 warranty threads, but I want a specific answer:  What can be done about a
 scratched touchscreen?  

Please contact your distributor for repair parts, we will have repair
part package for distributor later (like LCM repair kit). For user
purchased from web shop (US), please contact koolu if you need (LCM)
spare parts.

We don't have these parts for direct sale at this moment, please contact
distributor for these spare parts for now.

Thanks,

- --
Neng-Yu Tu (Tony Tu)
Openmoko, Inc.
Support.

Some questions could be answered by reference following link:

wiki http://wiki.openmoko.org
download http://downloads.openmoko.org
Freerunner Introduction
http://wiki.openmoko.org/wiki/Getting_Started_with_your_Neo_FreeRunner
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Re: Repair Parts

2008-08-21 Thread Craig Woodward
From what I know of the construction (from taking it apart mainly) the touch 
screen layer on the Neo series is actually *under* the LCD.  The scar you're 
seeing is probably in the protective plastic layer thats over the LCD glass.  
You should be able to open the phone and verify this, and maybe attempt to 
(gently) peal that layer off if you have something to replace it with.  (As I 
recall it has some kind of adhesive holding it on to the LCD...)

 [EMAIL PROTECTED] wrote: 

=
OK, this issue was touched on at least once in one of the what's the
warranty threads, but I want a specific answer:  What can be done about a
scratched touchscreen?  I have a vertical gouge from either my fingertip or
the stylus right up the center of my screen, occurred during the three day
gap between arrival of my Freerunner and arrival of my screen protectors,
dragging the Openmoko logo around the damned unlock the screen. (while it
looked neat, that has to be the most irritating 'unlock' procedure I've
ever had to endure - over, and over, and over, and over)

Is there any reasonable way for me to replace/repair the touchscreen at
this time?  Is there a simple fix I'm unaware of that would make it less
than a visible gash in the display?  The touchscreen does not appear to be
functionally impaired at all, it's cosmetic.  (although without the screen
protector it's deep enough that stylus drags diagonally across it can get
'stuck in the groove')  But it's like having 8 stuck pixels right in the
middle of the screen - while my brain can map around it, it's always
visible, always irritating.

j



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