Hi there, We use your tool in association with Zoho Support.
However, after attempting to connect a new user (with the identical setting to that we previously used), we receive a 'Could not connect to Server' notification on Pidgin. On the user's Pidgin, the user's Pidgin couldn't identify other users in the company. However, other users could identify that the new user was online. Do you know what might be causing this? Thanks Craig Knowles Marketing Executive Market Dojo Ltd. t: *+ 44 (0) 117 318 0955* m: *+ 44 (0) 7770 490 662* e: *craig.knowles*@marketdojo.com <craig.know...@marketdojo.com> www.marketdojo.com twitter: @marketdojo Registered in England and Wales, # 7332766. 11 Wolseley Road, Bishopston, Bristol, BS7 8EL.
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