Good morning,
The not authorized message is usually that your password is wrong or that
you have 2 factor authentication on your account.
What does the output of the debug window in the help menu tell you about
what is happening?
Regards
Phil Hannent
On 14 May 2013 19:46, Michel Spiero
Dear Sirs,
I am looking for days at the discussions in the forum but nothing solved
the problem. I get that my user is not authorized. Also, when I send a
message I get XMPP error (404). I have a Asus and I am working on Windows
8. How do I solve it?
best,
Michel