Re: Issue with Pidgen
On Thu, Nov 17, 2011 at 07:54:34AM +, David Woolley wrote: snip Also, most enquiries from people with Oracle addresses relate to Oracle's internal instant messaging system, for which you should contact Oracle's internal IT support department. I believe this specific issue is probably not Oracle specific. Though that's good advice in general. -Etan ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Re: logs/save buddy pounce events
On Thu, Nov 17, 2011 at 03:47:21PM +0800, batong hiyas wrote: Hi Support, Is there a way to save the data in buddy pounce? I need it to monitor somebody's time logs. THANKS! Pounces can run external commands. Your external command can do anything you want it to. But pounces really aren't a good solution to this class of problem in general. If you have an internal XMPP server doing this with a server component is guaranteed to be a better idea. Even without that using a purpose-built pidgin plugin is going to a better idea than this. -Etan ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
RE: Issue with Pidgen
Thanks - appreciate your input. Tom Tadtman | North America Field Marketing 9200 Indian Creek Parkway, Ste 560 | Overland Park, Kansas 66210 Mobile: 913-568-4396 thomas.tadt...@oracle.com To find out more about Account Based Marketing click here: http://content.oracle.com/site/mktg/ABM/ABMExternal/index.htm Stay Connected: Oracle is committed to developing practices and products that help protect the environment -Original Message- From: David Woolley [mailto:for...@david-woolley.me.uk] Sent: Thursday, November 17, 2011 1:55 AM To: Tom Tadtman; support@pidgin.im; Elaine Hepler Subject: Re: Issue with Pidgen Etan Reisner wrote: On Wed, Nov 16, 2011 at 03:06:32PM -0800, Tom Tadtman wrote: I downloaded the latest version of Pidgen. Previously, it appears that my connection to Pidgen was not working and showed me as off line. When I click the icon on the desktop - the Buddy List shows up but it does not connect me and shows me as off line..When I click on available it just sits there. No additional pop up windows to log in. Can you advise? Thanks Does the Status selector at the bottom of the buddy list say Waiting for network connection? (You might need to widen the window temporarily to see that.) What does the Help-Debug Window say when you change your status to Available? Also, most enquiries from people with Oracle addresses relate to Oracle's internal instant messaging system, for which you should contact Oracle's internal IT support department. -- David Woolley Emails are not formal business letters, whatever businesses may want. RFC1855 says there should be an address here, but, in a world of spam, that is no longer good advice, as archive address hiding may not work. ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
RE: Issue with Pidgen
Thanks.. The status says available but the gear icon doesn't move.. The Help-Debug window says: (09:55:43) util: Writing file prefs.xml to directory C:\Documents and Settings\tomt\Application Data\.purple (09:55:43) util: Writing file C:\Documents and Settings\tomt\Application Data\.purple\prefs.xml (09:55:59) gtkappbar: wnd_poschanging (09:57:15) gtkappbar: wnd_poschanging (09:57:16) gtkappbar: wnd_poschanging Tom Tadtman | North America Field Marketing 9200 Indian Creek Parkway, Ste 560 | Overland Park, Kansas 66210 Mobile: 913-568-4396 thomas.tadt...@oracle.com To find out more about Account Based Marketing click here: http://content.oracle.com/site/mktg/ABM/ABMExternal/index.htm Stay Connected: Oracle is committed to developing practices and products that help protect the environment -Original Message- From: David Woolley [mailto:for...@david-woolley.me.uk] Sent: Thursday, November 17, 2011 1:55 AM To: Tom Tadtman; support@pidgin.im; Elaine Hepler Subject: Re: Issue with Pidgen Etan Reisner wrote: On Wed, Nov 16, 2011 at 03:06:32PM -0800, Tom Tadtman wrote: I downloaded the latest version of Pidgen. Previously, it appears that my connection to Pidgen was not working and showed me as off line. When I click the icon on the desktop - the Buddy List shows up but it does not connect me and shows me as off line..When I click on available it just sits there. No additional pop up windows to log in. Can you advise? Thanks Does the Status selector at the bottom of the buddy list say Waiting for network connection? (You might need to widen the window temporarily to see that.) What does the Help-Debug Window say when you change your status to Available? Also, most enquiries from people with Oracle addresses relate to Oracle's internal instant messaging system, for which you should contact Oracle's internal IT support department. -- David Woolley Emails are not formal business letters, whatever businesses may want. RFC1855 says there should be an address here, but, in a world of spam, that is no longer good advice, as archive address hiding may not work. ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
RE: Issue with Pidgen
Here is some more of the Help-Debug reply: (09:57:37) gtkappbar: wnd_size (09:57:37) gtkappbar: Minimize (09:58:42) network: found network 'us.oracle.com' (09:58:42) network: found network 'us.oracle.com' (09:58:42) network: Received Network Change Notification. Current network count is 2, previous count was 2. (09:59:12) network: found network 'us.oracle.com' (09:59:12) network: found network 'us.oracle.com' (09:59:12) network: Received Network Change Notification. Current network count is 2, previous count was 2. Tom Tadtman | North America Field Marketing 9200 Indian Creek Parkway, Ste 560 | Overland Park, Kansas 66210 Mobile: 913-568-4396 thomas.tadt...@oracle.com To find out more about Account Based Marketing click here: http://content.oracle.com/site/mktg/ABM/ABMExternal/index.htm Stay Connected: Oracle is committed to developing practices and products that help protect the environment -Original Message- From: David Woolley [mailto:for...@david-woolley.me.uk] Sent: Thursday, November 17, 2011 1:55 AM To: Tom Tadtman; support@pidgin.im; Elaine Hepler Subject: Re: Issue with Pidgen Etan Reisner wrote: On Wed, Nov 16, 2011 at 03:06:32PM -0800, Tom Tadtman wrote: I downloaded the latest version of Pidgen. Previously, it appears that my connection to Pidgen was not working and showed me as off line. When I click the icon on the desktop - the Buddy List shows up but it does not connect me and shows me as off line..When I click on available it just sits there. No additional pop up windows to log in. Can you advise? Thanks Does the Status selector at the bottom of the buddy list say Waiting for network connection? (You might need to widen the window temporarily to see that.) What does the Help-Debug Window say when you change your status to Available? Also, most enquiries from people with Oracle addresses relate to Oracle's internal instant messaging system, for which you should contact Oracle's internal IT support department. -- David Woolley Emails are not formal business letters, whatever businesses may want. RFC1855 says there should be an address here, but, in a world of spam, that is no longer good advice, as archive address hiding may not work. ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Reset user login/password
On Thu, Nov 17, 2011 at 12:33:30PM -0600, Nathalie Allen wrote: Hello - What do you need to do to reset your password? My boss was logged out for some reason and forgot his login and security questions. Can you guys reset it for him and send him an e-mail? He is jordansverica and his e-mail is jor...@sverica.commailto:jor...@sverica.com. Assuming you have an internal IM (or other) service at Sverica you need to contact them about this. pidgin is a client, not a service. If this isn't an issue with an internal IM (or other) service then you will need to take this up with whoever runs that service. -Etan ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Reset user login/password
On Thu, Nov 17, 2011 at 01:56:17PM -0600, Nathalie Allen wrote: Thanks for your response. I'm confused though; you can't reset the pidgin password through pidgin? I believe it's setup along w/AOL, so would we need to contact them? There is no such thing as a pidgin password. pidgin is an IM client it uses the passwords you give it to connect you to external IM services (the same way an email client like Outlook or Thunderbird connects you to your email system). Some services allow changing passwords via the client (and pidgin supports that on some of them) but that's once you have already connected (i.e. changing an in-use password). pidgin also, when told to, stores passwords in the accounts.xml file so it can log in to your accounts without asking you for the password every time (stored in plain text so if pidgin has it stored, which I imagine it doesn't, it can be recovered from there). So, yes, if this is an AIM account then AOL will be the ones who will have the tools/system necessary to reset a forgotten password (if anyone does). -Etan ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
RE: Reset user login/password
Great, thanks. -Original Message- From: Etan Reisner [mailto:der...@pidgin.im] Sent: Thursday, November 17, 2011 12:22 PM To: Nathalie Allen Cc: support@pidgin.im Subject: Re: Reset user login/password On Thu, Nov 17, 2011 at 01:56:17PM -0600, Nathalie Allen wrote: Thanks for your response. I'm confused though; you can't reset the pidgin password through pidgin? I believe it's setup along w/AOL, so would we need to contact them? There is no such thing as a pidgin password. pidgin is an IM client it uses the passwords you give it to connect you to external IM services (the same way an email client like Outlook or Thunderbird connects you to your email system). Some services allow changing passwords via the client (and pidgin supports that on some of them) but that's once you have already connected (i.e. changing an in-use password). pidgin also, when told to, stores passwords in the accounts.xml file so it can log in to your accounts without asking you for the password every time (stored in plain text so if pidgin has it stored, which I imagine it doesn't, it can be recovered from there). So, yes, if this is an AIM account then AOL will be the ones who will have the tools/system necessary to reset a forgotten password (if anyone does). -Etan ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
Re: Installation error
On Wed, Nov 16, 2011 at 23:37, Zainab S.K zainab@hotmail.com wrote: Hello, I've downloaded the pidgin 2.10 offline installer but seem to be getting the The procedure entry point FT_Select_Size could not be located in the dynamic link library freetype6.dll error message and the Error : (127). It's extremely frustrating. Please do provide an apt solution. You probably have an incompatible freetype6.dll somewhere in your Path - most likely somewhere in your Windows directory. -D ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
