--REPLY above this line to respond--
You realize you posted to a public, world wide group.
This is a support group.
To answer your question, I use pidgin on W10 and Ive
not had any problem with it. What service is she connecting to?
Facebook will sometimes go inactive but that is on their end
and not mine. Ive not ever seen the login screen come up
.. and Im guessing you mean the login screen for user accounts?
--
Registered Linux User: #480675
Registered Linux Machine: #408606
Linux since June 2005
On Wed, Sep 12, 2018 at 11:44 AM Support S3
>
>
Wed 9/5/2018/2:34 PM UTC-04/ Teresa Fortin t.for...@bicom.ca (email)
Hello, Mia is still having issues with her Pidgin, please reopen ticket # above to resolve and contact her at ext. 203 to take over her PC to fix.
Thanks
Teresa
BICOM - Teresa Fortin
Operations Manager
Responsable des operations
BICOM TORONTO INC.
555 Richmond Street West, Suite 1010
P.O. Box 103
Toronto, ON, M5V 3B1
416.504.1440 x 209
Thanks
Teresa
BICOM - Teresa Fortin
Operations Manager
Responsable des operations
BICOM TORONTO INC.
555 Richmond Street West, Suite 1010
P.O. Box 103
Toronto, ON, M5V 3B1
416.504.1440 x 209
Wed 9/5/2018/4:00 PM UTC-04/ Franz Paulusz (time)-
Hi Teresa,
Thanks for contacting S3 Technologies.
Mia, I left you a voicemail moments ago. Please call me at extension 256 when you have a couple minutes so we can look at your Pidgin issue together.
Have a good day!
Thanks for contacting S3 Technologies.
Mia, I left you a voicemail moments ago. Please call me at extension 256 when you have a couple minutes so we can look at your Pidgin issue together.
Have a good day!
Thu 9/6/2018/10:30 AM UTC-04/ Franz Paulusz (time)-
Hi Mia,
Thanks for contacting S3 Technologies.
Can you call me at extension 256 when you have a couple minutes so we can look at your Pidgin issue together?
Have a good day!
Thanks for contacting S3 Technologies.
Can you call me at extension 256 when you have a couple minutes so we can look at your Pidgin issue together?
Have a good day!
Thu 9/6/2018/10:36 AM UTC-04/ Mia David m.da...@bicom.ca (email)
Hi there,
Thank you for reaching out!
I am out of the office this morning and may be slower to respond to emails.
If you need anything urgently, please feel free to call the mobile number in my signature.
Talk soon!
Mia
BICOM - Mia David
Account manager
Chargé de comptes
BICOM COMMUNICATIONS
555 Richmond Street West, Suite 1010
P.O. Box 103
Toronto, ON, M5V 3B1
T.416.504.1440 x 203
C. 647.993.2311
5425, av. Casgrain, espace 801
Montreal, QC, H2T 1X6
T.514.223.6770
www.bicom.ca<http://www.bicom.ca/>
http://www.facebook.com/BICOMRP http://www.twitter.com/bicom_rp http://www.linkedin.com/company/bicom-communications http://www.instagram.com/bicom_rp
Thank you for reaching out!
I am out of the office this morning and may be slower to respond to emails.
If you need anything urgently, please feel free to call the mobile number in my signature.
Talk soon!
Mia
BICOM - Mia David
Account manager
Chargé de comptes
BICOM COMMUNICATIONS
555 Richmond Street West, Suite 1010
P.O. Box 103
Toronto, ON, M5V 3B1
T.416.504.1440 x 203
C. 647.993.2311
5425, av. Casgrain, espace 801
Montreal, QC, H2T 1X6
T.514.223.6770
www.bicom.ca<http://www.bicom.ca/>
http://www.facebook.com/BICOMRP http://www.twitter.com/bicom_rp http://www.linkedin.com/company/bicom-communications http://www.instagram.com/bicom_rp
Fri 9/7/2018/10:30 AM UTC-04/ Franz Paulusz (time)-
Hi Mia,
As discussed, just reply to this e-mail to tell me when you would be available for me to take over to fix Pidgin.
Have a good day!
As discussed, just reply to this e-mail to tell me when you would be available for me to take over to fix Pidgin.
Have a good day!
Fri 9/7/2018/10:42 AM UTC-04/ Mia David m.da...@bicom.ca (email)
Thanks Franz, will do!
BICOM - Mia David
Account manager
Chargé de comptes
BICOM TORONTO INC.
555 Richmond Street West, Suite 1010
P.O. Box 103
Toronto, ON, M5V 3B1
T.416.504.1440 x 203
C. 647.993.2311
BICOM COMMUNICATIONS
5425, av. Casgrain, espace 801
Montreal, QC, H2T 1X6
T.514.223.6770
www.bicom.ca<http://www.bicom.ca/>
[https://bicom.ca/logo/var/albums/fb.jpg?m=1499979201]<http://www.facebook.com/BICOMRP> [https://bicom.ca/logo/var/albums/tw.png?m=1499979201] <http://www.twitter.com/bicom_rp> [https://bicom.ca/logo/var/albums/in.png?m=1499979201] <http://www.linkedin.com/company/bicom-communications> [https://bicom.ca/logo/var/albums/insta.png?m=1499979201] <http://www.instagram.com/bicom_rp>
BICOM - Mia David
Account manager
Chargé de comptes
BICOM TORONTO INC.
555 Richmond Street West, Suite 1010
P.O. Box 103
Toronto, ON, M5V 3B1
T.416.504.1440 x 203
C. 647.993.2311
BICOM COMMUNICATIONS
5425, av. Casgrain, espace 801
Montreal, QC, H2T 1X6
T.514.223.6770
www.bicom.ca<http://www.bicom.ca/>
[https://bicom.ca/logo/var/albums/fb.jpg?m=1499979201]<http://www.facebook.com/BICOMRP> [https://bicom.ca/logo/var/albums/tw.png?m=1499979201] <http://www.twitter.com/bicom_rp> [https://bicom.ca/logo/var/albums/in.png?m=1499979201] <http://www.linkedin.com/company/bicom-communications> [https://bicom.ca/logo/var/albums/insta.png?m=1499979201] <http://www.instagram.com/bicom_rp>
Mon 9/10/2018/6:59 PM UTC-04/ Franz Paulusz (time)-
Hi Mia,
Thanks for your patience with this ticket.
I was able to reset your Pidgin and get the chat working again.
I will keep this ticket open as I would like to contact you later when I find a more permanent solution.
Have a good day!
Thanks for your patience with this ticket.
I was able to reset your Pidgin and get the chat working again.
I will keep this ticket open as I would like to contact you later when I find a more permanent solution.
Have a good day!
Tue 9/11/2018/11:06 AM UTC-04/ Mia David m.da...@bicom.ca (email)
Thanks so much, Franz! Sounds like a plan. Have a great day.
BICOM - Mia David
Account manager
Chargé de comptes
BICOM TORONTO INC.
555 Richmond Street West, Suite 1010
P.O. Box 103
Toronto, ON, M5V 3B1
T.416.504.1440 x 203
C. 647.993.2311
BICOM COMMUNICATIONS
5425, av. Casgrain, espace 801
Montreal, QC, H2T 1X6
T.514.223.6770
www.bicom.ca<http://www.bicom.ca/>
[https://bicom.ca/logo/var/albums/fb.jpg?m=1499979201]<http://www.facebook.com/BICOMRP> [https://bicom.ca/logo/var/albums/tw.png?m=1499979201] <http://www.twitter.com/bicom_rp> [https://bicom.ca/logo/var/albums/in.png?m=1499979201] <http://www.linkedin.com/company/bicom-communications> [https://bicom.ca/logo/var/albums/insta.png?m=1499979201] <http://www.instagram.com/bicom_rp>
BICOM - Mia David
Account manager
Chargé de comptes
BICOM TORONTO INC.
555 Richmond Street West, Suite 1010
P.O. Box 103
Toronto, ON, M5V 3B1
T.416.504.1440 x 203
C. 647.993.2311
BICOM COMMUNICATIONS
5425, av. Casgrain, espace 801
Montreal, QC, H2T 1X6
T.514.223.6770
www.bicom.ca<http://www.bicom.ca/>
[https://bicom.ca/logo/var/albums/fb.jpg?m=1499979201]<http://www.facebook.com/BICOMRP> [https://bicom.ca/logo/var/albums/tw.png?m=1499979201] <http://www.twitter.com/bicom_rp> [https://bicom.ca/logo/var/albums/in.png?m=1499979201] <http://www.linkedin.com/company/bicom-communications> [https://bicom.ca/logo/var/albums/insta.png?m=1499979201] <http://www.instagram.com/bicom_rp>
Wed 9/12/2018/11:55 AM UTC-04/ Franz Paulusz (time)-
Hi,
My name is Franz from S3 Technologies and I am assisting a user who is having trouble with her Pidgin application which keeps going inactive and preventing her from logging in.
This is on a Windows 10 Pro. Pidgin will bring her back to the login screen (where it shows her her account details) and when clicking on it to connect, it will attempt to enable before going disabled again. The configuration of her account (in Basic / advanced / proxy settings) is set correctly. The issue is intermittent but has occurrent about 3-4 times in the past couple months.
I have tried:
- uninstalling / reinstalling Pidgin
- deleting the user/appdata/roaming/.Purple folder
Both will temporarily make Pidgin load up and start working again but only for a couple weeks at a time it seems.
Are you aware of any other troubleshoot to get this fixed permanently? Is this a Win 10 compatibiltiy issue?
You can call me at 514-284-6262 ext 256 for any questions or recommendations.
Have a good day!
My name is Franz from S3 Technologies and I am assisting a user who is having trouble with her Pidgin application which keeps going inactive and preventing her from logging in.
This is on a Windows 10 Pro. Pidgin will bring her back to the login screen (where it shows her her account details) and when clicking on it to connect, it will attempt to enable before going disabled again. The configuration of her account (in Basic / advanced / proxy settings) is set correctly. The issue is intermittent but has occurrent about 3-4 times in the past couple months.
I have tried:
- uninstalling / reinstalling Pidgin
- deleting the user/appdata/roaming/.Purple folder
Both will temporarily make Pidgin load up and start working again but only for a couple weeks at a time it seems.
Are you aware of any other troubleshoot to get this fixed permanently? Is this a Win 10 compatibiltiy issue?
You can call me at 514-284-6262 ext 256 for any questions or recommendations.
Have a good day!
Wed 9/12/2018/12:43 PM UTC-04/ Mia David m.da...@bicom.ca (email)
Thanks Franz!!
BICOM - Mia David
Account manager
Chargé de comptes
BICOM TORONTO INC.
555 Richmond Street West, Suite 1010
P.O. Box 103
Toronto, ON, M5V 3B1
T.416.504.1440 x 203
C.
BICOM COMMUNICATIONS
5425, av. Casgrain, espace 801
Montreal, QC, H2T 1X6
T.514.223.6770
www.bicom.ca<http://www.bicom.ca/>
[https://bicom.ca/logo/var/albums/fb.jpg?m=1499979201]<http://www.facebook.com/BICOMRP> [https://bicom.ca/logo/var/albums/tw.png?m=1499979201] <http://www.twitter.com/bicom_rp> [https://bicom.ca/logo/var/albums/in.png?m=1499979201] <http://www.linkedin.com/company/bicom-communications> [https://bicom.ca/logo/var/albums/insta.png?m=1499979201] <http://www.instagram.com/bicom_rp>
BICOM - Mia David
Account manager
Chargé de comptes
BICOM TORONTO INC.
555 Richmond Street West, Suite 1010
P.O. Box 103
Toronto, ON, M5V 3B1
T.416.504.1440 x 203
C.
BICOM COMMUNICATIONS
5425, av. Casgrain, espace 801
Montreal, QC, H2T 1X6
T.514.223.6770
www.bicom.ca<http://www.bicom.ca/>
[https://bicom.ca/logo/var/albums/fb.jpg?m=1499979201]<http://www.facebook.com/BICOMRP> [https://bicom.ca/logo/var/albums/tw.png?m=1499979201] <http://www.twitter.com/bicom_rp> [https://bicom.ca/logo/var/albums/in.png?m=1499979201] <http://www.linkedin.com/company/bicom-communications> [https://bicom.ca/logo/var/albums/insta.png?m=1499979201] <http://www.instagram.com/bicom_rp>
Wed 9/12/2018/12:49 PM UTC-04/ Wade Smart wadesm...@gmail.com (email)
You realize you posted to a public, world wide group.
This is a support group.
To answer your question, I use pidgin on W10 and Ive
not had any problem with it. What service is she connecting to?
Facebook will sometimes go inactive but that is on their end
and not mine. Ive not ever seen the login screen come up
.. and Im guessing you mean the login screen for user accounts?
--
Registered Linux User: #480675
Registered Linux Machine: #408606
Linux since June 2005
On Wed, Sep 12, 2018 at 11:44 AM Support S3 <supp...@s3tech.ca> wrote:
>
>
This is a support group.
To answer your question, I use pidgin on W10 and Ive
not had any problem with it. What service is she connecting to?
Facebook will sometimes go inactive but that is on their end
and not mine. Ive not ever seen the login screen come up
.. and Im guessing you mean the login screen for user accounts?
--
Registered Linux User: #480675
Registered Linux Machine: #408606
Linux since June 2005
On Wed, Sep 12, 2018 at 11:44 AM Support S3 <supp...@s3tech.ca> wrote:
>
>
View Ticket
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