Using Pidgin with Google Apps

[Gary Green]

I've tried configuring Pidgin to use my google apps account but have 
been unsuccessful.  I get an unable to connect error.


As stated below, I have used my Apps domain in the domain box and I've 
tried my user name both without and with the @domaininfo, neither works.


I've also noticed that the type of connection keeps resetting to XMPP 
even though I selected GoogleTalk...


Any ideas?

For Google Talk, fill in the Domain field with the domain of your 
Google Mail e-mail address. For most users this will be gmail.com or 
googlemail.com, but Google Apps for Your Domain users will use their 
domain instead.
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Re: Using Pidgin with Google Apps

[Etan Reisner]

On Tue, Nov 08, 2011 at 04:21:27PM -0500, Gary Green wrote:
 As stated below, I have used my Apps domain in the domain box and I've
 tried my user name both without and with the @domaininfo, neither works.

Username should not include @domain.
We'll deal with the connection problem at the end.

 I've also noticed that the type of connection keeps resetting to XMPP even
 though I selected GoogleTalk...

That's normal. GoogleTalk is a UI-only menu item which simply fills in the
Domain field by default (it was supposed to make things easier for people
who don't know what XMPP is).

 Any ideas?

Your problem is almost certainly that your domain does not have the
correct client SRV DNS records set up (as last I knew Google didn't really
give directions for how to do that or tell you that you should).

The FAQ covers this issue
http://developer.pidgin.im/wiki/Protocol%20Specific%20Questions#gtalk_srv
see if that solves your problem.

-Etan

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