RE: problems installing Pidging

2011-07-08 Thread Roger Escobedo
How can I delete this account, and start over I can't access it.  At this point 
I don't know even know the password I created to access.

Roger Escobedo

Ericsson
Software Delivery
Richardson, TX 75082, USA
972 5831166
roger.escob...@ericsson.com


_
From: Roger Escobedo
Sent: Wednesday, July 06, 2011 10:49 PM
To: 'support@pidgin.im'
Subject: problems installing Pidging

When I try to configure Pidgin, I get a  409 conflict, registration failed 
I'm not sure what this means im using xmpp protocol. I've tried to uninstall 
and reinstall, but I get the same error, can you help?

Roger Escobedo

Ericsson
Software Delivery
Richardson, TX 75082, USA
972 5831166
roger.escob...@ericsson.com



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Re: problems installing Pidging

2011-07-08 Thread Brian Morrison
On Fri, 8 Jul 2011 05:55:13 -0400
Roger Escobedo roger.escob...@ericsson.com wrote:

 How can I delete this account, and start over I can't access it. 
 At this point I don't know even know the password I created to access.

You will have to contact the administrator of the server in question
and ask them to remove the account so that you can recreate it,
alternatively they might be able to reset the password.

Is this a commercial service or an in-house company facility? If the
former there should be a way of resetting the password probably via a
web page where you can enter what details you have and it will email
you instructions on how to proceed.

-- 

Brian Morrison

I am not young enough to know everything
  Oscar Wilde

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problems installing Pidging

2011-07-06 Thread Roger Escobedo
When I try to configure Pidgin, I get a  409 conflict, registration failed 
I'm not sure what this means im using xmpp protocol. I've tried to uninstall 
and reinstall, but I get the same error, can you help?

Roger Escobedo

Ericsson
Software Delivery
Richardson, TX 75082, USA
972 5831166
roger.escob...@ericsson.com



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Re: problems installing Pidging

2011-07-06 Thread Daniel Atallah
On Wed, Jul 6, 2011 at 23:49, Roger Escobedo
roger.escob...@ericsson.com wrote:
 When I try to configure Pidgin, I get a “409 conflict, registration failed”
 I’m not sure what this means im using xmpp protocol. I’ve tried to uninstall
 and reinstall, but I get the same error, can you help?

That message comes from the server.

I believe what is happening is that you're trying to register an
account (create a new account on the server) that  already exists.

You probably just need to set up the account in pidgin and use it
instead of re-registering on the server.

-D

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RE: problems installing Pidging

2011-07-06 Thread Roger Escobedo
So what if I wanted to deleted this user an recreate it, how can I do that. I'm 
not sure what the password is that its looking for.

Thank you 
Roger Escobedo

Ericsson
Software Delivery
Richardson, TX 75082, USA
972 5831166
roger.escob...@ericsson.com


-Original Message-
From: daniel.atal...@gmail.com [mailto:daniel.atal...@gmail.com] On Behalf Of 
Daniel Atallah
Sent: Wednesday, July 06, 2011 11:06 PM
To: Roger Escobedo
Cc: support@pidgin.im
Subject: Re: problems installing Pidging

On Wed, Jul 6, 2011 at 23:49, Roger Escobedo
roger.escob...@ericsson.com wrote:
 When I try to configure Pidgin, I get a 409 conflict, registration failed
 I'm not sure what this means im using xmpp protocol. I've tried to uninstall
 and reinstall, but I get the same error, can you help?

That message comes from the server.

I believe what is happening is that you're trying to register an
account (create a new account on the server) that  already exists.

You probably just need to set up the account in pidgin and use it
instead of re-registering on the server.

-D

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Re: problems installing Pidging

2011-07-06 Thread Etan Reisner
On Thu, Jul 07, 2011 at 12:19:47AM -0400, Roger Escobedo wrote:
 So what if I wanted to deleted this user an recreate it, how can I do that. 
 I'm not sure what the password is that its looking for.

If you believe the account that already exists on the server is an account
you previously created (and cannot remember the password for) you need to
contact the server administrators and see about resetting your
password/etc.

This isn't something pidgin can do for you.

If you haven't previously set up an account on that server with that name
then someone else probably has and you will have to pick a different
username.

-Etan

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