Re: to set up my pidgin at five star call centers sioux falls

2019-06-10 Thread Frances Chilimidos
Thank you David sorry I was really trying to set this up myself. I just needed 
to look in our SOPs. I did find exactly how to set it up step for step. Even 
with pictures. I do really appreciate you responding and thank you for your 
time.
Have a good evening sir!
thanks
renee

From: David Woolley 
Sent: Monday, June 10, 2019 6:32 PM
To: Frances Chilimidos; 'support@pidgin.im'
Subject: Re: to set up my pidgin at five star call centers sioux falls

On 10/06/2019 23:16, Frances Chilimidos wrote:
> I am trying to get my pidgin set up for work. Not sure if there is
> anything else that I am supposed to do says that I cannot get set up
> with the server since other software is blocking my connection.  What
> should I do about this?
>

At a guess, the other software is a firewall, possibly part of an
anti-virus package.  In that case, you need to contact the people who
operate the server to find out the nature of the server and what it
requires of firewalls, then configure the firewall to remove the block.

There is not enough information here to be more precise.  Even the exact
text of the error message might help.

You need to understand that Pidgin is a multi-protocol client, and most
failures depend on the protocol used by the server.

If you have been told to use Pidgin by your employer, you need to get
support from their internal IT support people.


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Re: to set up my pidgin at five star call centers sioux falls

2019-06-10 Thread David Woolley

On 10/06/2019 23:16, Frances Chilimidos wrote:
I am trying to get my pidgin set up for work. Not sure if there is 
anything else that I am supposed to do says that I cannot get set up 
with the server since other software is blocking my connection.  What 
should I do about this?




At a guess, the other software is a firewall, possibly part of an 
anti-virus package.  In that case, you need to contact the people who 
operate the server to find out the nature of the server and what it 
requires of firewalls, then configure the firewall to remove the block.


There is not enough information here to be more precise.  Even the exact 
text of the error message might help.


You need to understand that Pidgin is a multi-protocol client, and most 
failures depend on the protocol used by the server.


If you have been told to use Pidgin by your employer, you need to get 
support from their internal IT support people.


___
Support@pidgin.im mailing list
Want to unsubscribe?  Use this link:
https://pidgin.im/cgi-bin/mailman/listinfo/support