Re: [Elphel-support] Help on possible faulty FPC cable [SEC=OFFICIAL]

2022-02-27 Thread Elphel Support
Norman, If it is not too late - you need to take off fan first, then slide out the boards of the camera. Fan has a long connector reaching to the board through the hole. Andrey On Sun, 27 Feb 2022 16:59:41 -0700 XIONG, Norman wrote Hi, Andrey,  Thanks for the quick 

Re: [Elphel-support] Help on possible faulty FPC cable [SEC=OFFICIAL]

2022-02-27 Thread XIONG, Norman
Thanks for the advice. I'll follow those steps. Regards, Norman From: Elphel Support Sent: Monday, 28 February 2022, 11:50 am To: XIONG, Norman; Elphel List Subject: Re: [Elphel-support] Help on possible faulty FPC cable [SEC=OFFICIAL] CAUTION, EXTERNAL EMAIL:

Re: [Elphel-support] Help on possible faulty FPC cable [SEC=OFFICIAL]

2022-02-27 Thread XIONG, Norman
Hi, Andrey, I am not able to get port 1 back. When I connected both ports, I got only one sensor image on port 0. And if I connect only port 1, the system can't find any sensor. Anyway, we decided to buy another 393 system to support the second sensor. This is mainly because we need to put

Re: [Elphel-support] Help on possible faulty FPC cable [SEC=OFFICIAL]

2022-02-27 Thread XIONG, Norman
Hi, Andrey, Thanks for the quick response. Here are the two log files, with both ports connected with sensors. I'll try to open up the box to reconnect the cable shortly. Regards, Norman From: Elphel Support Sent: 28 February 2022 10:19 AM To: XIONG, Norman

Re: [Elphel-support] Help on possible faulty FPC cable [SEC=OFFICIAL]

2022-02-27 Thread Elphel Support
After you remove the fan from the bottom of the camera (two M2.5 screws) you need to remove 8 (4+4) screws from the front and back panel. Then remove front one and push boards with the heat plate (boards are attached to it) pushing on the heat plate (you may make some simple tool to push on