Re: Cannot send except at home
d...@kd4e.com wrote: James E. Morrow wrote: Allow me to jump in here. I'm a Cox HSI customer so I have some familiarity with port 25 blocking. You may wish to ask your nonISP email providers what SMTP port to use. This will generally be port 587. If SSL is used then use port 465. Your email provider (not your ISP) will be able to tell you what ports and with what settings their server is listening. If you are away from home and can't log on to your ISP then you can't send over their network. Use their web-mail. When I send emails here at home Cox's MX mail transit servers are the only Cox servers touching my email, not their SMTP or POP servers. It has been a couple of decades since I was a systems manager and I have probably forgotten more about networking than I ever knew! :-( Can you clarify the hierarchy of the Internet access process? Where are the Ports and other security-related settings and other addresses controlled? e.g. Is Port 25 or 26 or 465 or 587 *always* controlled only by whatever server controls the In and Out E-mail and Web access (incl. FTP and VNC)? Or does the ISP (the one I use from Home or the Wifi at the coffee shop or library or hotel or airport) have to allow access to those ports? HOME - My ISP My ISP-hosted E-mail In Out Web E-mail In Out *not* hosted by my ISP AWAY FROM HOME WIFI -- The Host Wifi (e.g. a coffeehouse) My ISP-hosted E-mail In Out E-mail In Out *not* hosted by my ISP Go to edit, Mail Newsgroup Account Settings, Outgoing Servers, Edit in Seamonkey to adjust the port settings for SMTP. The email provider controls what port can be used. But the ISP can block the use of a port. It is quite common to block port 25 outgoing to prevent the sending of spam. The use of alternate port will generally be allowed. When using HOST WiFi away from home the HOST WiFi provider will have control, but the real issue is what port does the server listen to? Port 587 is the most common if you can't use 25. The Internet provider and the email server provider must allow the port for it to work. But the ISP or HOST WiFi provider has little incentive to block anything but port 25. Still it pays to ask. The law of My server -- my rules generally controls. -- James E. Morrow Email to: jamesemor...@email.com ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Cannot send except at home
d...@kd4e.com wrote:
I keep meaning to ask this but forget when I get home.
I have had a problem with many/most non-home router
connections with the outgoing mail failing.
I get a message saying that the connection to the
smtp server failed.
What setting might be interfering with this, please?
As covered in many posts, this is an ISP decision, not a SM issue.
You asked:
At 09/22/2010 02:50 PM
Has something changed so that everyone needs to do this in SM now?
You are using (trying to use) an ISP who doesn't allow mail.
At 09/22/2010 07:27 PM
This eliminates my ISP as the source of the problem.
It does, it also eliminates SM as the source of the problem.
At 09/23/2010 05:56 PM
My Web host and one of my three E-mail providers agrees with the
info in an article someone private-mailed me that Port 25 is being
blocked.
He suggested trying Port 26, so I have made that change and will test
it at a non-home Wifi connection tomorrow. It appears to work from
here OK.
This is another non-standard workaround, which will not work in all places. It
wouldn't work at all if the ISP knew how to configure firewalls.
At 09/24/2010 10:22 AM
Well, two of the three E-mail providers allow Port 26, my ISP does not.
If Port 26 works at non-home Wifi sites then I will ask my ISP to
enable Port 26 so I can leave all of them set that way all the time.
Your correct solution would probably be to use the message submission port, port
587, which should not be blocked. Note, should not, incompetence is rampant,
ISP block things at random, trying to stem the tide of spam. Message submission
requires authentication and should not be blocked, but you need to check the
always offer authentication option and provide your own credentials to make it
work.
I'm assuming SM supports using this, I can't quickly check. As for your ISP
providing this, I hope so, you can test by doing
telnet {your outgoing server} 587
and looking for a prompt back. Disconnect by typing QUIT, if you don't speak
SMTP by heart. ;-)
This uses a defined port and protocol, and is highly likely to be more portable
than some undefined port.
--
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Re: Cannot send except at home
d...@kd4e.com wrote: Ray_Net wrote: Paul B. Gallagher wrote: If your home ISP is indifferent as to which SMTP server you use, all will work. If your road ISP requires you to use their SMTP server, then any mail sent to any SMTP server other than theirs will be blocked. My ISP let me use any SMTP server i want - BUT ... ...If i use mys ISP SMTP server i MUST be connected thru my ISP. When i am not connected at my ISP network, i must use their webmail mechanisn. Well, two of the three E-mail providers allow Port 26, my ISP does not. If Port 26 works at non-home Wifi sites then I will ask my ISP to enable Port 26 so I can leave all of them set that way all the time. Allow me to jump in here. I'm a Cox HSI customer so I have some familiarity with port 25 blocking. You may wish to ask your nonISP email providers what SMTP port to use. This will generally be port 587. If SSL is used then use port 465. Your email provider (not your ISP) will be able to tell you what ports and with what settings their server is listening. If you are away from home and can't log on to your ISP then you can't send over their network. Use their web-mail. When I send emails here at home Cox's MX mail transit servers are the only Cox servers touching my email, not their SMTP or POP servers. -- James E. Morrow Email to: jamesemor...@email.com ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Cannot send except at home
James E. Morrow wrote:
Allow me to jump in here. I'm a Cox HSI customer so I have some
familiarity with port 25 blocking. You may wish to ask your nonISP email
providers what SMTP port to use. This will generally be port 587. If SSL
is used then use port 465. Your email provider (not your ISP) will be
able to tell you what ports and with what settings their server is
listening.
If you are away from home and can't log on to your ISP then you can't
send over their network. Use their web-mail.
When I send emails here at home Cox's MX mail transit servers are the
only Cox servers touching my email, not their SMTP or POP servers.
It has been a couple of decades since I was a systems manager and
I have probably forgotten more about networking than I ever knew! :-(
Can you clarify the hierarchy of the Internet access process?
Where are the Ports and other security-related settings and other
addresses controlled?
e.g. Is Port 25 or 26 or 465 or 587 *always* controlled only by
whatever server controls the In and Out E-mail and Web access
(incl. FTP and VNC)? Or does the ISP (the one I use from Home
or the Wifi at the coffee shop or library or hotel or airport)
have to allow access to those ports?
HOME
-
My ISP
My ISP-hosted E-mail In Out Web
E-mail In Out *not* hosted by my ISP
AWAY FROM HOME WIFI
--
The Host Wifi (e.g. a coffeehouse)
My ISP-hosted E-mail In Out
E-mail In Out *not* hosted by my ISP
--
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Re: Cannot send except at home
Paul B. Gallagher wrote: If your home ISP is indifferent as to which SMTP server you use, all will work. If your road ISP requires you to use their SMTP server, then any mail sent to any SMTP server other than theirs will be blocked. My ISP let me use any SMTP server i want - BUT ... ...If i use mys ISP SMTP server i MUST be connected thru my ISP. When i am not connected at my ISP network, i must use their webmail mechanisn. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Cannot send except at home
Ray_Net wrote:
Paul B. Gallagher wrote:
If your home ISP is indifferent as to which SMTP server you use, all
will work. If your road ISP requires you to use their SMTP server, then
any mail sent to any SMTP server other than theirs will be blocked.
My ISP let me use any SMTP server i want - BUT ...
...If i use mys ISP SMTP server i MUST be connected thru my ISP.
When i am not connected at my ISP network, i must use their webmail
mechanisn.
Well, two of the three E-mail providers allow Port 26, my ISP does not.
If Port 26 works at non-home Wifi sites then I will ask my ISP to
enable Port 26 so I can leave all of them set that way all the time.
--
Thanks! 73, doc, KD4E
Defend free speech or lose your freedom.
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Re: Cannot send except at home
If you want help, you need to post some details about about the
accounts that are not working, and both the incoming and outgoing
server settings. Then maybe you can get some specific advice.
Lee
Incoming E-mail is not relevant as it is working from non-home Wifi
connections for all 3 accounts. Web browser access also works fine
at home and via Wifi connections away from home.
Outgoing is not working on any of the 3 E-mail accounts via Wifi
connections when away from home but works fine at home for all 3.
The 3 different E-mail accounts are hosted on 3 different servers
by 3 different providers (my ISP, GoDaddy, and a small company).
What, specifically, do you need to know about these accounts that
would be appropriate to post on a public list which content Google
then splashes all over the world?
It seems to me that SM 2.0.8 could only have a couple of settings
that are capable of creating this problem and someone must know
what are those settings.
JAS wrote:
I never had a problem until my ISP changed to secure and required
authentication from me, so it is your ISP.
I appreciate the efforts to help but we seem to be trapped in a
circle.
There are *3 separate Outgoing E-mail servers* involved here.
My ISP is relevant to only 1 of them.
The other two E-mail servers are GoDaddy and a third company.
I cannot conceive of any way that my ISP's settings are relevant
to Outgoing E-mail on the other 2 E-mail providers (even more so
when I am not home).
I can connect and have Web access and Incoming mail (using the Wifi
ISP - not my ISP), so my ISP authentication cannot apply, since I am
already into all three E-mail servers (for Incoming) and my ISP is
not in any way -- at that point -- involved with 2 of the 3.
I get that the E-mail associated with my ISP may require something
special to persuade my ISP to let me Send an E-mail from a non-home
Wifi but that does not explain why the other 2 are giving me the
exact same problem.
It *has* to be a setting in Seamonkey that is common to the 3.
I don't see how this can be related to my ISP because my ISP only
controls 1 of 3 of the Outgoing E-mail accounts.
WDYT?
--
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Re: Cannot send except at home
d...@kd4e.com a écrit : The 3 different E-mail accounts are hosted on 3 different servers by 3 different providers (my ISP, GoDaddy, and a small company). I also have on my laptop three email accounts hosted on three servers. The thing is, in all cases, the SMTP account is the same one: the one from my ISP. That is because GoDaddy and such usually don't offer SMTP connections, just mailboxes. You need to provide your own connection to access email (because GoDaddy is not an ISP, just a host). What that means is, if I'm at home, I don't need to define a user name and password for SMTP since they automatically detect that I am using their network (duh, I'm home!). When I'm somewhere else, though, using WiFi or whatever, that is not the case. They see I am on a different network, trying to access theirs to send email. The email address I am using is of no importance, even if it is myaddr...@myisp.com. They just detect the network used. In those cases, my user name and password for my ISP account must be defined in SeaMonkey. That allows my computer to tell them that I really am just one of their users accessing their server from another network. That is done in the navigator, in Edit -- Account Settings -- Outgoing servers. Edit your settings there to put in whatever needs to be put in (your ISP can give you this info if you don't have it, and it's usually posted on their website). S. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Cannot send except at home
d...@kd4e.com wrote: There are *3 separate Outgoing E-mail servers* involved here. My ISP is relevant to only 1 of them. The other two E-mail servers are GoDaddy and a third company. I cannot conceive of any way that my ISP's settings are relevant to Outgoing E-mail on the other 2 E-mail providers (even more so when I am not home). I can connect and have Web access and Incoming mail (using the Wifi ISP - not my ISP), so my ISP authentication cannot apply, since I am already into all three E-mail servers (for Incoming) and my ISP is not in any way -- at that point -- involved with 2 of the 3. I get that the E-mail associated with my ISP may require something special to persuade my ISP to let me Send an E-mail from a non-home Wifi but that does not explain why the other 2 are giving me the exact same problem. It *has* to be a setting in Seamonkey that is common to the 3. I don't see how this can be related to my ISP because my ISP only controls 1 of 3 of the Outgoing E-mail accounts. This still sounds like the problem I described earlier in this thread. If your home ISP is indifferent as to which SMTP server you use, all will work. If your road ISP requires you to use their SMTP server, then any mail sent to any SMTP server other than theirs will be blocked. Has nothing to do with SeaMonkey. Two workarounds: 1) When connecting on the road, use the corresponding webmails for the various accounts, remembering to cc: or bcc: yourself so you'll have a local copy of everything you send; or 2) Set up a fourth SMTP server in SeaMonkey, which you don't use at home. When you're on the road, change your settings so all outgoing mail from all three accounts goes through that server. The server has to be that of the ISP through which you're connecting, and you have to have an account with that ISP and give name/password the first time you send this way (tell SM to remember these). When you return home, point your various accounts back to the various SMTP servers you would normally use. In my case, I don't have an account with that ISP, but my nephew kindly allowed me to use his name/password to send mail. Of course, I would never use the info to read his mail, but I could if I were unscrupulous, so few people would let you do this. -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Cannot send except at home
Paul B. Gallagher wrote:
This still sounds like the problem I described earlier in this thread.
If your home ISP is indifferent as to which SMTP server you use, all
will work. If your road ISP requires you to use their SMTP server, then
any mail sent to any SMTP server other than theirs will be blocked.
Has nothing to do with SeaMonkey. Two workarounds:
1) When connecting on the road, use the corresponding webmails for the
various accounts, remembering to cc: or bcc: yourself so you'll have a
local copy of everything you send; or
2) Set up a fourth SMTP server in SeaMonkey, which you don't use at
home. When you're on the road, change your settings so all outgoing mail
from all three accounts goes through that server. The server has to be
that of the ISP through which you're connecting, and you have to have an
account with that ISP and give name/password the first time you send
this way (tell SM to remember these). When you return home, point your
various accounts back to the various SMTP servers you would normally use.
In my case, I don't have an account with that ISP, but my nephew kindly
allowed me to use his name/password to send mail. Of course, I would
never use the info to read his mail, but I could if I were unscrupulous,
so few people would let you do this.
Wow, what a hassle. So much for convenient and friendly Wifi's when on
the road. Sigh.
My Web host and one of my three E-mail providers agrees with the
info in an article someone private-mailed me that Port 25 is being
blocked.
He suggested trying Port 26, so I have made that change and will test
it at a non-home Wifi connection tomorrow. It appears to work from
here OK.
--
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Re: Cannot send except at home
Paul B. Gallagher wrote:
What I've done on my laptop is set up another SMTP server in my mail and
news account settings, and when (for example) connecting through
Verizon, who are not my normal ISP, I make that my default SMTP server
(the setup for that SMTP server has to include a Verizon username and
password). But when I'm at a location where the ISP doesn't care, I go
on using the SMTP server I would normally use.
I'm not completely clear on this.
You mean that when I am at the coffee shop and am using their Wifi I
would need to ID their server and add it in order to send E-mails?
The same with the Dunkin Donuts, the library, the airport, etc?
I have not had to do this before and have never heard of the need
to do this before.
Has something changed so that everyone needs to do this in SM now?
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Re: Cannot send except at home
d...@kd4e.com wrote: Has something changed so that everyone needs to do this in SM now? No. -- -bts -Four wheels carry the body; two wheels move the soul ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Cannot send except at home
d...@kd4e.com wrote: Paul B. Gallagher wrote: What I've done on my laptop is set up another SMTP server in my mail and news account settings, and when (for example) connecting through Verizon, who are not my normal ISP, I make that my default SMTP server (the setup for that SMTP server has to include a Verizon username and password). But when I'm at a location where the ISP doesn't care, I go on using the SMTP server I would normally use. I'm not completely clear on this. You mean that when I am at the coffee shop and am using their Wifi I would need to ID their server and add it in order to send E-mails? I don't know; requirements vary from ISP to ISP. I just threw that out as a possibility that might account for your experience. The same with the Dunkin Donuts, the library, the airport, etc? I have not had to do this before and have never heard of the need to do this before. Has something changed so that everyone needs to do this in SM now? Nothing specific to SM. But from what little I've heard -- experts welcome to jump in here -- some ISPs think this is a strategy to block spammers. -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Cannot send except at home
On 9/22/2010 11:50 AM, d...@kd4e.com wrote: You mean that when I am at the coffee shop and am using their Wifi I would need to ID their server and add it in order to send E-mails? The same with the Dunkin Donuts, the library, the airport, etc? Most likely, yes. I have not had to do this before and have never heard of the need to do this before. Perhaps you're ISP never required this before? Has something changed so that everyone needs to do this in SM now? Nothing has changed in SeaMonkey to affect this. Check with your ISP. Most (all?) that I've dealt with do not allow anyone that is not on their network to use their SMTP server. Some will allow as long as you authenticate. It's a spam reduction issue (and I suppose a denial of service issue, etc.). To find out if your ISP allows this at all, and how they want you to authenticate, you will need to check with them. ... just don't tell them you're using SeaMonkey - they will likely just clam up at that point and refuse to help. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Cannot send except at home
Mark Hansen wrote:
Perhaps you're ISP never required this before?
Only one of the three E-mail accounts have anything to
do with my ISP.
The other two are hosted entirely apart from my ISP, one
on the GoDaddy servers and one on another smaller server.
This eliminates my ISP as the source of the problem.
--
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Re: Cannot send except at home
d...@kd4e.com d...@kd4e.com wrote: Mark Hansen wrote: Perhaps you're ISP never required this before? Only one of the three E-mail accounts have anything to do with my ISP. The other two are hosted entirely apart from my ISP, one on the GoDaddy servers and one on another smaller server. This eliminates my ISP as the source of the problem. Maybe, maybe not. If you want help, you need to post some details about about the accounts that are not working, and both the incoming and outgoing server settings. Then maybe you can get some specific advice. Lee ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Cannot send except at home
d...@kd4e.com wrote: Paul B. Gallagher wrote: What I've done on my laptop is set up another SMTP server in my mail and news account settings, and when (for example) connecting through Verizon, who are not my normal ISP, I make that my default SMTP server (the setup for that SMTP server has to include a Verizon username and password). But when I'm at a location where the ISP doesn't care, I go on using the SMTP server I would normally use. I'm not completely clear on this. You mean that when I am at the coffee shop and am using their Wifi I would need to ID their server and add it in order to send E-mails? The same with the Dunkin Donuts, the library, the airport, etc? I have not had to do this before and have never heard of the need to do this before. Has something changed so that everyone needs to do this in SM now? I never had a problem until my ISP changed to secure and required authentication from me, so it is your ISP. -- You either teach people to treat you with dignity and respect, or you don't. This means you are partly responsible for the mistreatment that you get at the hands of someone else. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Cannot send except at home
d...@kd4e.com wrote: I keep meaning to ask this but forget when I get home. I have had a problem with many/most non-home router connections with the outgoing mail failing. Multiple computers? What exactly do you mean by many/most non-home router connections? I get a message saying that the connection to the smtp server failed. What setting might be interfering with this, please? First place I'd look is at your firewall. -- -bts -Four wheels carry the body; two wheels move the soul ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Cannot send except at home
Beauregard T. Shagnasty wrote:
d...@kd4e.com wrote:
I keep meaning to ask this but forget when I get home.
I have had a problem with many/most non-home router connections with
the outgoing mail failing.
Multiple computers? What exactly do you mean by many/most non-home
router connections?
I get a message saying that the connection to the smtp server failed.
What setting might be interfering with this, please?
First place I'd look is at your firewall.
Same laptop in multiple locations.
Reliable at home but generally will not send via wifi connections
at library, coffeehouse, church, etc.
Web browser works fine and incoming mail seems to work fine.
What sort of setting would only impact the outgoing E-mail?
BTW: I have tried my E-mails via 3 different E-mail servers;
my Web domain host, GoDaddy, and my ISP.
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Re: Cannot send except at home
d...@kd4e.com wrote: I keep meaning to ask this but forget when I get home. I have had a problem with many/most non-home router connections with the outgoing mail failing. I get a message saying that the connection to the smtp server failed. What setting might be interfering with this, please? Some ISPs require you to use their own SMTP servers whenever you use their connection. So if you normally send through smtp.mywebsite.com and try that when you're on the road connecting through stupidisp.com, stupidisp.com will block access to smtp.mywebsite.com. To my mind, it's stupid of them to insist that you use their resources when you would rather use someone else's, but whatever. What I've done on my laptop is set up another SMTP server in my mail and news account settings, and when (for example) connecting through Verizon, who are not my normal ISP, I make that my default SMTP server (the setup for that SMTP server has to include a Verizon username and password). But when I'm at a location where the ISP doesn't care, I go on using the SMTP server I would normally use. -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
