Re: Viewing messages
Mark Hansen wrote: On 01/20/09 06:13, Samuel S wrote: Mark Hansen wrote: On 01/19/09 15:14, NO wrote: Mark Hansen wrote: On 01/19/09 09:30, NO wrote: Peter Potamus the Purple Hippo wrote: Samuel S wrote: Peter Potamus the Purple Hippo wrote: NO wrote: Hello all.. I have encountered this before and fixed it, yet cannot remember how to now. There are a few messages which I receive that are totally in code, then others are blank and unreadable. These messages are from people or organizations which I have received before and can read on other computers. I Am using SM 1.1.14 and Vista business. Thank you again. try View, Message Body As, Original HTML. Did that work? P3H, Thank you for the response. I have just tried that, although it was already checked. It still remains the same, not being able to read the message or a blank message. Thank you, I do appreciate all you do around the groups here to help. SameulS then try File, Compact Folders. Did that help? If not, then close SM, and delete all the *.msf files. Did that help? P3H, Thank you again for the suggestions. I have completed compacting the folders and deleted the *.msf files and still cannot read the messages. I also, have looked at the edit preferences to determine if there is something there which might affect the ability to read these messages and could not find one. Any ideas there? Thank you again, Samuel I wonder if you are now pointing to a different profile. If you have SeaMonkey open, go to Tools - Switch Profile and see if more than one is listed. If there are, try switching to the other profile(s) and see if your messages are there. Best Regards, Mark, Thank you for the input. There is only one profile there. Maybe I need to consider adding a profile? Thank you - Samuel Well, the profile is where all the application settings, e-mail, etc. are stored, and there is always one there. If you add a new profile, you can see if a bad setting in your existing profile is causing problems, but I wouldn't expect your e-mail to show up there, as the e-mail will (should?) be in the original profile. I think the next step is to look in your profile directory and see if the e-mail files are there. By the way, do you use POP e-mail? Do you leave your messages on the server? The way most people use e-mail, they use POP and download the messages to their local machine. In this case, each mail folder will be a separate file under your profile directory. Are the mail folder files there? Mark, I do use POP e-mail for most of the accounts, in fact it is the only format with the account which I Am having challenges, permits. Also, do you think if a total re installation of SM 1.1.14 would be the ticket to correct this? Thank you all again. SamuelS No. If you've looked in your profile directory and the mail folder files are not there, re-installing SeaMonkey won't make them appear. If the files really aren't there, then I have to wonder if you're looking in the correct location. Someone else here usually provides some information that helps locate the profile directory - perhaps they will chime-in now and help? Otherwise, I'm not sure what the problem is. Do you have a back-up of your profile? How about your disk? Mark, I think I was confused by your input. I need to be clear that you understand that the e-mails do show up in my in-box, yet there are a few which do not show any content or html content, which is not readable. I have performed each step which P3H recommended and still receive a few messages a day which cannot be read. Some include e-bay and other professional messages I receive, which previously posed no problems at all. Thank you again for your input and assistance. SamuelS ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Viewing messages
On 01/21/09 06:21, NO wrote: Mark, I think I was confused by your input. I need to be clear that you understand that the e-mails do show up in my in-box, yet there are a few which do not show any content or html content, which is not readable. I have performed each step which P3H recommended and still receive a few messages a day which cannot be read. Some include e-bay and other professional messages I receive, which previously posed no problems at all. Thank you again for your input and assistance. SamuelS Oh... so you can see your e-mail folders which contain e-mail messages, but when you open these messages, there appears to be no content? What happens when you open the message, then use view - message source (or Ctrl+U)? Does that show anything? I've had cases where really old e-mail message content was no longer visible, but if I look at the source, it is there. I never figured out what was happening, as I was able to get the needed content from the source of the message and move on. I wonder if SeaMonkey knows that the message is there (through the use of the index file?) but the actual message is not there? If true, I wonder if the file containing the actual message content has become corrupted? I'm afraid I don't know enough about how SeaMonkey maintains messages to hazard much more than a guess. I would say restore from back-up. Best Regards, ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Viewing messages
NO wrote: . many levels snipped ... I think I was confused by your input. I need to be clear that you understand that the e-mails do show up in my in-box, yet there are a few which do not show any content or html content, which is not readable. I have performed each step which P3H recommended and still receive a few messages a day which cannot be read. Some include e-bay and other professional messages I receive, which previously posed no problems at all. Thank you again for your input and assistance. SamuelS Here is what I suggest. 1) Create a new mail folder (workxx), can be in your current profile. 2) Move any/all unreadable messages to workxx 3) Load up one of the unreadable messages. 4) Dislplay the message source . Should be ^U 4.1) Extract the message header + the first several lines of the message, and post them as a message here to the newsgroup. 5) Play with the View options: show message body as, show attachments, character encoding. How does the message body look when you look at its source? Is it present and readable? -- Rostyk ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Viewing messages
Mark Hansen wrote: On 01/19/09 15:14, NO wrote: Mark Hansen wrote: On 01/19/09 09:30, NO wrote: Peter Potamus the Purple Hippo wrote: Samuel S wrote: Peter Potamus the Purple Hippo wrote: NO wrote: Hello all.. I have encountered this before and fixed it, yet cannot remember how to now. There are a few messages which I receive that are totally in code, then others are blank and unreadable. These messages are from people or organizations which I have received before and can read on other computers. I Am using SM 1.1.14 and Vista business. Thank you again. try View, Message Body As, Original HTML. Did that work? P3H, Thank you for the response. I have just tried that, although it was already checked. It still remains the same, not being able to read the message or a blank message. Thank you, I do appreciate all you do around the groups here to help. SameulS then try File, Compact Folders. Did that help? If not, then close SM, and delete all the *.msf files. Did that help? P3H, Thank you again for the suggestions. I have completed compacting the folders and deleted the *.msf files and still cannot read the messages. I also, have looked at the edit preferences to determine if there is something there which might affect the ability to read these messages and could not find one. Any ideas there? Thank you again, Samuel I wonder if you are now pointing to a different profile. If you have SeaMonkey open, go to Tools - Switch Profile and see if more than one is listed. If there are, try switching to the other profile(s) and see if your messages are there. Best Regards, Mark, Thank you for the input. There is only one profile there. Maybe I need to consider adding a profile? Thank you - Samuel Well, the profile is where all the application settings, e-mail, etc. are stored, and there is always one there. If you add a new profile, you can see if a bad setting in your existing profile is causing problems, but I wouldn't expect your e-mail to show up there, as the e-mail will (should?) be in the original profile. I think the next step is to look in your profile directory and see if the e-mail files are there. By the way, do you use POP e-mail? Do you leave your messages on the server? The way most people use e-mail, they use POP and download the messages to their local machine. In this case, each mail folder will be a separate file under your profile directory. Are the mail folder files there? Mark, I do use POP e-mail for most of the accounts, in fact it is the only format with the account which I Am having challenges, permits. Also, do you think if a total re installation of SM 1.1.14 would be the ticket to correct this? Thank you all again. SamuelS ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Viewing messages
Peter Potamus the Purple Hippo wrote: NO wrote: Hello all.. I have encountered this before and fixed it, yet cannot remember how to now. There are a few messages which I receive that are totally in code, then others are blank and unreadable. These messages are from people or organizations which I have received before and can read on other computers. I Am using SM 1.1.14 and Vista business. Thank you again. try View, Message Body As, Original HTML. Did that work? P3H, Thank you for the response. I have just tried that, although it was already checked. It still remains the same, not being able to read the message or a blank message. Thank you, I do appreciate all you do around the groups here to help. SameulS ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Viewing messages
Samuel S wrote: Peter Potamus the Purple Hippo wrote: NO wrote: Hello all.. I have encountered this before and fixed it, yet cannot remember how to now. There are a few messages which I receive that are totally in code, then others are blank and unreadable. These messages are from people or organizations which I have received before and can read on other computers. I Am using SM 1.1.14 and Vista business. Thank you again. try View, Message Body As, Original HTML. Did that work? P3H, Thank you for the response. I have just tried that, although it was already checked. It still remains the same, not being able to read the message or a blank message. Thank you, I do appreciate all you do around the groups here to help. SameulS then try File, Compact Folders. Did that help? If not, then close SM, and delete all the *.msf files. Did that help? -- *IMPORTANT*: Sorry folks, but I cannot provide email help Emails to me may become public Notice: This posting is protected under the Free Speech Laws, which applies everywhere in the FREE world, except for some strange reason, not to the mozilla.org newsgroup servers, where your posting may get you banned. Peter Potamus His Magic Flying Balloon: http://melaman2.com/cartoons/singles/mp3/p-potamus.mp3 http://www.toonopedia.com/potamus.htm ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Viewing messages
Peter Potamus the Purple Hippo wrote: Samuel S wrote: Peter Potamus the Purple Hippo wrote: NO wrote: Hello all.. I have encountered this before and fixed it, yet cannot remember how to now. There are a few messages which I receive that are totally in code, then others are blank and unreadable. These messages are from people or organizations which I have received before and can read on other computers. I Am using SM 1.1.14 and Vista business. Thank you again. try View, Message Body As, Original HTML. Did that work? P3H, Thank you for the response. I have just tried that, although it was already checked. It still remains the same, not being able to read the message or a blank message. Thank you, I do appreciate all you do around the groups here to help. SameulS then try File, Compact Folders. Did that help? If not, then close SM, and delete all the *.msf files. Did that help? P3H, Thank you again for the suggestions. I have completed compacting the folders and deleted the *.msf files and still cannot read the messages. I also, have looked at the edit preferences to determine if there is something there which might affect the ability to read these messages and could not find one. Any ideas there? Thank you again, Samuel ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Viewing messages
On 01/19/09 09:30, NO wrote: Peter Potamus the Purple Hippo wrote: Samuel S wrote: Peter Potamus the Purple Hippo wrote: NO wrote: Hello all.. I have encountered this before and fixed it, yet cannot remember how to now. There are a few messages which I receive that are totally in code, then others are blank and unreadable. These messages are from people or organizations which I have received before and can read on other computers. I Am using SM 1.1.14 and Vista business. Thank you again. try View, Message Body As, Original HTML. Did that work? P3H, Thank you for the response. I have just tried that, although it was already checked. It still remains the same, not being able to read the message or a blank message. Thank you, I do appreciate all you do around the groups here to help. SameulS then try File, Compact Folders. Did that help? If not, then close SM, and delete all the *.msf files. Did that help? P3H, Thank you again for the suggestions. I have completed compacting the folders and deleted the *.msf files and still cannot read the messages. I also, have looked at the edit preferences to determine if there is something there which might affect the ability to read these messages and could not find one. Any ideas there? Thank you again, Samuel I wonder if you are now pointing to a different profile. If you have SeaMonkey open, go to Tools - Switch Profile and see if more than one is listed. If there are, try switching to the other profile(s) and see if your messages are there. Best Regards, ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Viewing messages
Mark Hansen wrote: On 01/19/09 09:30, NO wrote: Peter Potamus the Purple Hippo wrote: Samuel S wrote: Peter Potamus the Purple Hippo wrote: NO wrote: Hello all.. I have encountered this before and fixed it, yet cannot remember how to now. There are a few messages which I receive that are totally in code, then others are blank and unreadable. These messages are from people or organizations which I have received before and can read on other computers. I Am using SM 1.1.14 and Vista business. Thank you again. try View, Message Body As, Original HTML. Did that work? P3H, Thank you for the response. I have just tried that, although it was already checked. It still remains the same, not being able to read the message or a blank message. Thank you, I do appreciate all you do around the groups here to help. SameulS then try File, Compact Folders. Did that help? If not, then close SM, and delete all the *.msf files. Did that help? P3H, Thank you again for the suggestions. I have completed compacting the folders and deleted the *.msf files and still cannot read the messages. I also, have looked at the edit preferences to determine if there is something there which might affect the ability to read these messages and could not find one. Any ideas there? Thank you again, Samuel I wonder if you are now pointing to a different profile. If you have SeaMonkey open, go to Tools - Switch Profile and see if more than one is listed. If there are, try switching to the other profile(s) and see if your messages are there. Best Regards, Mark, Thank you for the input. There is only one profile there. Maybe I need to consider adding a profile? Thank you - Samuel ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
