Re: [swinog] Swisscom -> AWS outage 10.10.2016 (via NTT)

2016-10-11 Diskussionsfäden Mike Kellenberger

Hi Claudio

Our monitoring systems detected a short power outage on one of the power 
feeds in the Interxion datacenter in Glattbrugg exactly in that 
timeframe. Maybe these incidents were connected? A device with a single 
power supply maybe?


Regards,

Mike

--
Mike Kellenberger | Escapenet GmbH
www.escapenet.ch
+41 52 235 0700/04
Skype mikek70atwork

On 11.10.2016 08:51, Claudio Kuenzler wrote:

Hello all,

I'd like to know if anyone else experienced routing problems yesterday
on October 10th 2016 from Swisscom networks to Amazon AWS (Ireland).
We've had our server connections cut between 1400 and 1450. I'm pretty
sure the problem was with NTT, which was the next hop after Swisscom.

At 1450 someone (Swisscom or AWS?) changed the routing and the next hop
after Swisscom changed to DTAG.

Does anyone have more insights who "fixed" it yesterday?
Swisscom only responded to our incident ticket that "Amazon uses
loadbalancers and therefore several destination ip addresses" and
"traceroute has changed since your screenshot" which is not helpful at all.

Thanks in advance for any information.

ck



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[swinog] Swisscom -> AWS outage 10.10.2016 (via NTT)

2016-10-11 Diskussionsfäden Claudio Kuenzler
Hello all,

I'd like to know if anyone else experienced routing problems yesterday on
October 10th 2016 from Swisscom networks to Amazon AWS (Ireland).
We've had our server connections cut between 1400 and 1450. I'm pretty sure
the problem was with NTT, which was the next hop after Swisscom.

At 1450 someone (Swisscom or AWS?) changed the routing and the next hop
after Swisscom changed to DTAG.

Does anyone have more insights who "fixed" it yesterday?
Swisscom only responded to our incident ticket that "Amazon uses
loadbalancers and therefore several destination ip addresses" and
"traceroute has changed since your screenshot" which is not helpful at all.

Thanks in advance for any information.

ck

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