Re: [swinog] does Econophone block port25

2007-04-04 Diskussionsfäden Michael Naef
On Wednesday 04 April 2007, Michele Capobianco wrote:
 Hey all

Hi Michele

 One of our costumers called us and said that he cant send
 mails anymore.

 After a few Hours checking with ports and stuff it appears
 that he cant open a port25 connection to anywhere.

 All Firewalls are out now, so its the Econophone ADSL allone.

 Does anyone know something about that ?

Yup, seems to be the same like tele2. See 
http://support.hostpoint.ch/index.php?page=DefconDetailPagedefcon=50
or http://www.tele2mail.com/ (a lot of text which doesn't really 
help neither explain in short and clear words what happened...)

Greets,

Michi
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[swinog] does Econophone block port25

2007-04-04 Diskussionsfäden Michele Capobianco
I will tell all our costumers to not use econophone/tele2 anymore.

That is no behavior!

 

And on the econophone FAQ is nothing about that.

But to be honest i did not think about tele2 FAQ at the first time.

 

Greets

Michele

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Re: [swinog] does Econophone block port25

2007-04-04 Diskussionsfäden Candid Aeby
Hi

first this is no local decision. We never liked it. I know it is unpopular
and i would prefer a better solution. Since Monday Port 25 is blocked for
Dial-Up and ADSL connections.
But all customer were informed several times.
We use Port 587 with SMTP Auth on our servers and many other provider
support this, google as exemple and also the bigger ISP's in Switzerland.
Sorry for the inconveniences.

Best Regards

Candid




   
 Michele  
 Capobianco   
 Michele.Capobian  To 
 [EMAIL PROTECTED] swinog@swinog.ch  
cc 
 Sent by:  
 [EMAIL PROTECTED] Subject 
 sts.swinog.ch [swinog] does Econophone block  
   port25  
   
 04.04.2007 09:09  
   
   
 Please respond to 
 swinog@swinog.ch  
   
   




I will tell all our costumers to not use econophone/tele2 anymore.
That is no behavior!

And on the econophone FAQ is nothing about that.
But to be honest i did not think about tele2 FAQ at the first time.

Greets
Michele___
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Re: [swinog] does Econophone block port25

2007-04-04 Diskussionsfäden Jeroen Massar
Candid Aeby wrote:
 Hi
 
 first this is no local decision. We never liked it. I know it is unpopular
 and i would prefer a better solution. Since Monday Port 25 is blocked for
 Dial-Up and ADSL connections.

Is that outbound from $customer - $internet, or is that also for
inbound $internet - $customer?

Having a block on port 25/tcp, 137-139/udp and some other magic
virusports is acceptable on end-user IP's. BUT as long as the user of
that line has the option to easily turn this off. Eg using a
webinterface where they can login using their user/pass and then enable
it again, that is disable the block. If that is not possible, then when
a user moans about not getting Internet connectivity they are quite right.

Users who are not the typical techy, can always use 587 as you indicated
and should, in general, keep the block on.

To avoid problems there, make a simple policy: if found spreading a
virus/spamming and having disabled the blockage: no Internet for a week.
Or a similar measure that can of course be lifted after paying a fine.

Greets,
 Jeroen



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Re: [swinog] does Econophone block port25

2007-04-04 Diskussionsfäden Anthony Drozdek
Candid,
The guy said:
Having a block on port 25/tcp, 137-139/udp and some other magic
virusports is acceptable on end-user IP's

WE DO and many ISPs block Netbios ports to protect customers. But this is
totally ok.
We block in LNS:

access-list 130 deny   tcp any any eq smtp
access-list 130 permit ip any any
access-list 131 deny   tcp any any range 135 139
access-list 131 deny   udp any any range 135 netbios-ss
access-list 131 deny   tcp any any eq 445
access-list 131 deny   tcp any any eq 593
access-list 131 deny   tcp any any eq 12345
access-list 131 permit ip any any



   
 Candid Aeby   
 [EMAIL PROTECTED] 
 2.com To 
   swinog@swinog.ch
 Sent by:   cc 
 [EMAIL PROTECTED] 
 sts.swinog.ch Subject 
   Re: [swinog] does Econophone block  
   port25  
 04.04.2007 13:45  
   
   
 Please respond to 
 swinog@swinog.ch  
   
   




Hi

we are blocking Port 25 from customer to Internet. That's it. No blocking
of other relevant Ports ( 587, 465, ...).

We will not change the policy, at least not now or soon. Even there are
some good solutions. As i mentioned before, not my and not a local
decision.

By the way we are no business provider, we are in the residential (mass)
market.  So no special solution for 1 customer.

Best Regards

Candid




 Jeroen Massar
 [EMAIL PROTECTED]
   To
   swinog@swinog.ch
 Sent by:   cc
 [EMAIL PROTECTED]
 sts.swinog.ch Subject
   Re: [swinog] does Econophone block
   port25
 04.04.2007 09:42


 Please respond to
 swinog@swinog.ch






Candid Aeby wrote:
 Hi

 first this is no local decision. We never liked it. I know it is
unpopular
 and i would prefer a better solution. Since Monday Port 25 is blocked for
 Dial-Up and ADSL connections.

Is that outbound from $customer - $internet, or is that also for
inbound $internet - $customer?

Having a block on port 25/tcp, 137-139/udp and some other magic
virusports is acceptable on end-user IP's. BUT as long as the user of
that line has the option to easily turn this off. Eg using a
webinterface where they can login using their user/pass and then enable
it again, that is disable the block. If that is not possible, then when
a user moans about not getting Internet connectivity they are quite
right.

Users who are not the typical techy, can always use 587 as you indicated
and should, in general, keep the block on.

To avoid problems there, make a simple policy: if found spreading a
virus/spamming and having disabled the blockage: no Internet for a week.
Or a similar measure that can of course be lifted after paying a fine.

Greets,
 Jeroen

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Re: [swinog] does Econophone block port25

2007-04-04 Diskussionsfäden Scott Weeks


-From: Jeroen Massar [EMAIL PROTECTED]-
: To avoid problems there, make a simple policy: if found 
: spreading a virus/spamming and having disabled the blockage: 
: no Internet for a week.  Or a similar measure that can of 
: course be lifted after paying a fine.


Wouldn't that make customers go to another comany for service?

scott




--- [EMAIL PROTECTED] wrote:

From: Jeroen Massar [EMAIL PROTECTED]
To: swinog@swinog.ch
Subject: Re: [swinog] does Econophone block port25
Date: Wed, 04 Apr 2007 08:42:20 +0100

Candid Aeby wrote:
 Hi
 
 first this is no local decision. We never liked it. I know it is unpopular
 and i would prefer a better solution. Since Monday Port 25 is blocked for
 Dial-Up and ADSL connections.

Is that outbound from $customer - $internet, or is that also for
inbound $internet - $customer?

Having a block on port 25/tcp, 137-139/udp and some other magic
virusports is acceptable on end-user IP's. BUT as long as the user of
that line has the option to easily turn this off. Eg using a
webinterface where they can login using their user/pass and then enable
it again, that is disable the block. If that is not possible, then when
a user moans about not getting Internet connectivity they are quite right.

Users who are not the typical techy, can always use 587 as you indicated
and should, in general, keep the block on.

To avoid problems there, make a simple policy: if found spreading a
virus/spamming and having disabled the blockage: no Internet for a week.
Or a similar measure that can of course be lifted after paying a fine.

Greets,
 Jeroen



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