[swinog] Re: Contact: geoiplookup.net

2022-10-15 Diskussionsfäden Gregor Riepl



Frankly, while I appreciate that MaxMind might behave a little more 
customer friendly, I'd say the problem here is that people don't 
understand what GeoIP is: A best guess. You should not send the police 
to a property because the IP appears in MaxMinds DB.


That is true, but in many cases, it's the only alternative that is both 
cheap and somewhat privacy-friendly.


If you want reliable point-of-residence control, you need to ask people 
about their identity and verify it. That is undesirable to both service 
providers and end users. Sure, in some cases, people have to reveal 
their identity anyway (for example when making online purchases), but 
not in many others. And there is still lots of potential for faking it.


> I'm pretty sure RIR's would allow MaxMind to query the original source
> of data, either for the IP or for the AS announcing the prefix to bgp.
> But RIR's will charge a service fee for that - what is legit from my
> perspective. If MaxMind spares this fee and delivers a shitty service
> then, the TSP should consider to switch to a more reliable source of
> data - it's them who is violating SLAs with their customers.

I don't see that too much of a problem, as long as the geolocation 
providers don't have to shell out big $$$ to every little owner of a /28 
for their location data. They're making money off that data, after all.


But, it probably wouldn't work without legislation or legal precedent.
Blocked access to an online casino would probably not be enough to 
convince a court, but maybe there are other cases, such as news outlets.


Or maybe it would work the other way? Someone with a residence in 
Switzerland gains access to a casino that is barred from doing business 
here, because the geolocation data is incorrect? You'd be opening a can 
of worms there, though...



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[swinog] Re: Contact: geoiplookup.net

2022-10-13 Diskussionsfäden Ralph Krämer
Hi Benoit,

just my 5 cents ...

It's not the customer's responsibility to cover issues of their TSP using an 
unreliable source of geoIP information.
The TSP would be able to whitelist exceptions to cover the gap between their 
unreliable data source and reality until their geoIP source has corrected their 
data.
If it's a business customer, they will have a SLA with the TSP and since it's 
the fault of the TSP there is no question who is violating SLAs.

I'm pretty sure RIR's would allow MaxMind to query the original source of data, 
either for the IP or for the AS announcing the prefix to bgp.
But RIR's will charge a service fee for that - what is legit from my 
perspective. If MaxMind spares this fee and delivers a shitty service then, the 
TSP should consider to switch to a more reliable source of data - it's them who 
is violating SLAs with their customers.

;-)

cheers

Ralph

- Am 13. Okt 2022 um 8:46 schrieb Benoit Panizzon benoit.paniz...@imp.ch:

> Short update on that issue...
> 
>> Does anyone know who operates geoiplookup.net and how to contact them?
> 
> It looks like they source their Data from MaxMind but are solver
> implementing corrections and therefore lacking behind corrections
> published there.
> 
> The issue we have is not with content, but with services.
> 
> There is one SIP telephone service provider which fences his customers
> to Swiss IP addresses only and provides services to businesses.
> 
> So if the static routed IP addresses of the business customer is locate
> outside Switzerland, this is an effective denial of service to the
> telephony of that customer.
> 
> This happens for the 3rd time within only a couple of weeks to the
> same customer of us now.
> 
> The TSP in question blames us for assigning foreign ip addresses to the
> customer in question and recommends the customer should get a new
> Swiss ip range from us. This of course is not feasible, as this would
> require lots of changes on the customer side.
> 
> Customer in question has an own transparent RIPE entry with country: ch
> since 2016!
> The range in question was never (since 2003, ripe does not provide
> prior data) assigned to an ISP or customer outside Switzerland.
> 
> What I am trying to do now, is set up an ISP bulk location feed to
> MaxMind and trying to persuade them to put a lock on our ip ranges
> so only we can provide locations for those and noone else. (Has anyone
> done this successfully?)
> 
> I am also pressing them to disclose how the same ip ranges now
> repeatedly got put back to Germany shortly after we successfully
> submitted corrections.
> 
> But all I get now is:
> 
> * Please use the online correction form.
> 
> * Thank you for submitting the correction, which we will push in our
>  next update.
> 
> Still waiting for a human reaction related to that specific issue.
> 
> Mit freundlichen Grüssen
> 
> -Benoît Panizzon-
> --
> I m p r o W a r e   A G-Leiter Commerce Kunden
> __
> 
> Zurlindenstrasse 29 Tel  +41 61 826 93 00
> CH-4133 PrattelnFax  +41 61 826 93 01
> Schweiz Web  http://www.imp.ch
> __
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[swinog] Re: Contact: geoiplookup.net

2022-10-13 Diskussionsfäden rainer

Am 2022-10-13 08:46, schrieb Benoit Panizzon:

Short update on that issue...


Does anyone know who operates geoiplookup.net and how to contact them?


It looks like they source their Data from MaxMind but are solver
implementing corrections and therefore lacking behind corrections
published there.

The issue we have is not with content, but with services.

There is one SIP telephone service provider which fences his customers
to Swiss IP addresses only and provides services to businesses.

So if the static routed IP addresses of the business customer is locate
outside Switzerland, this is an effective denial of service to the
telephony of that customer.

This happens for the 3rd time within only a couple of weeks to the
same customer of us now.

The TSP in question blames us for assigning foreign ip addresses to the
customer in question and recommends the customer should get a new
Swiss ip range from us. This of course is not feasible, as this would
require lots of changes on the customer side.

Customer in question has an own transparent RIPE entry with country: ch
since 2016!
The range in question was never (since 2003, ripe does not provide
prior data) assigned to an ISP or customer outside Switzerland.

What I am trying to do now, is set up an ISP bulk location feed to
MaxMind and trying to persuade them to put a lock on our ip ranges
so only we can provide locations for those and noone else. (Has anyone
done this successfully?)

I am also pressing them to disclose how the same ip ranges now
repeatedly got put back to Germany shortly after we successfully
submitted corrections.

But all I get now is:

* Please use the online correction form.

* Thank you for submitting the correction, which we will push in our
  next update.


We also had a case like this, except it was gambling (and Zattoo, IIRC).

A single IP in our AS was assigned to Germany, for whatever reason.

I think we contacted the gambling-company's geo-fence provider (it was 
some other outfit than Maxmind, specializing in gambling and stuff like 
that) via Twitter who seemed to have a better connection to Maxmind (the 
original source of the data) and it got fixed, eventually.


It was very stressful


But it could be worse:
https://www.theguardian.com/technology/2016/aug/09/maxmind-mapping-lawsuit-kansas-farm-ip-address


Rainer




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[swinog] Re: Contact: geoiplookup.net

2022-10-13 Diskussionsfäden Nico Schottelius


Benoit,

I have to say it's a frightening story to see. Essentially a third party
company (the SIP provider) locked themselves into another third party
provider (Maxmind/geoiplookup) and now it's your job to fix the latter's
mistake?

Besides being a tricky situation to cleanup for two third parties, it
shows how critically centralised the Internet has become.

If a single private party can render your services unusable, the
distribution of weights in the Internet is completely out of balance.

Best regards,

Nico


--
Sustainable and modern Infrastructures by ungleich.ch
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[swinog] Re: Contact: geoiplookup.net

2022-10-13 Diskussionsfäden Matthias Cramer

Hi Benoit

On 13/10/2022 08:46, Benoit Panizzon wrote:

What I am trying to do now, is set up an ISP bulk location feed to
MaxMind and trying to persuade them to put a lock on our ip ranges
so only we can provide locations for those and noone else. (Has anyone
done this successfully?)

I am also pressing them to disclose how the same ip ranges now
repeatedly got put back to Germany shortly after we successfully
submitted corrections.

But all I get now is:

* Please use the online correction form.

* Thank you for submitting the correction, which we will push in our
   next update.

Still waiting for a human reaction related to that specific issue.

In short, we had exactly the same issues with Maxmind. Not related to 
Telefony services but TV.


Maxmind randomly puts /29 into Germany or such and it is a bit pain to 
notice and to correct and to notice when it is corrected.


We never got any feedback from Maxmind besides what you describe. 
Probably they start talking to you if you send them Money.


What we think caused Maxmind to thing the range is no longer in 
Switzerland are customers doing Homeoffice in eg Germany and using a VPN 
tunnel to that IP. So That they see tracking information on sites from 
the same PC From the German and the Swiss IP and then think the Swiss IP 
also must be in Germany. But this is only a theory and not proven at all.


Regards

  Matthias

--
Matthias Cramer / mc322-ripe   Senior Network & Security Engineer
iway AGPhone +41 43 500 
Badenerstrasse 569 Fax   +41 44 271 3535
CH-8048 Zurichhttp://www.iway.ch/
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[swinog] Re: Contact: geoiplookup.net

2022-10-13 Diskussionsfäden Benoit Panizzon
Short update on that issue...

> Does anyone know who operates geoiplookup.net and how to contact them?

It looks like they source their Data from MaxMind but are solver
implementing corrections and therefore lacking behind corrections
published there.

The issue we have is not with content, but with services.

There is one SIP telephone service provider which fences his customers
to Swiss IP addresses only and provides services to businesses.

So if the static routed IP addresses of the business customer is locate
outside Switzerland, this is an effective denial of service to the
telephony of that customer.

This happens for the 3rd time within only a couple of weeks to the
same customer of us now.

The TSP in question blames us for assigning foreign ip addresses to the
customer in question and recommends the customer should get a new
Swiss ip range from us. This of course is not feasible, as this would
require lots of changes on the customer side.

Customer in question has an own transparent RIPE entry with country: ch
since 2016!
The range in question was never (since 2003, ripe does not provide
prior data) assigned to an ISP or customer outside Switzerland.

What I am trying to do now, is set up an ISP bulk location feed to
MaxMind and trying to persuade them to put a lock on our ip ranges
so only we can provide locations for those and noone else. (Has anyone
done this successfully?)

I am also pressing them to disclose how the same ip ranges now
repeatedly got put back to Germany shortly after we successfully
submitted corrections.

But all I get now is:

* Please use the online correction form.

* Thank you for submitting the correction, which we will push in our
  next update.

Still waiting for a human reaction related to that specific issue.

Mit freundlichen Grüssen

-Benoît Panizzon-
-- 
I m p r o W a r e   A G-Leiter Commerce Kunden
__

Zurlindenstrasse 29 Tel  +41 61 826 93 00
CH-4133 PrattelnFax  +41 61 826 93 01
Schweiz Web  http://www.imp.ch
__
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