[Tails-dev] helpdesk report (3.5 release)

2018-01-31 Thread tails-bugs
Hi ! since there was a release a few days ago, I thought you'd like a quick report about what users complained about. - a lot of non english users complained about tails installer not letting them click on install [1]. - some electrum users that were freaking out about the vulnerability

[Tails-dev] helpdesk report for week 30

2017-07-31 Thread tails-bugs
Hi ! there was two issues that were reported by several users this week, first, we had a few (less than 5) reports (some with log and bridge list) about obfs4 not working, so I updated #9268 and sent the logs to intrigeri and multiple (5 or more) reports about tails installer silently failing

Re: [Tails-dev] [internal]1st week post-release help desk report

2017-06-19 Thread tails-bugs
Hi ! > > and several users reported that installing by cloning "didn't worked" > (the window shut down and tails is not installed), apparently on devices > made with UUI. I lack information so I'll try to reproduce before > opening a ticket > I couldn't reproduce this > and a user reported

[Tails-dev] [internal]1st week post-release help desk report

2017-06-18 Thread tails-bugs
Hi ! a lot of users were affected by https://tails.boum.org/news/version_3.0/#known-issues we've got a few reports of users having trouble with nividia (mostly geforce 970) workarounded by adding nouveau.modeset=0 (likely #11831, but they didn't seem affected with tails 2.*) 2 users affected

Re: [Tails-dev] frontdesk report

2016-09-13 Thread tails-bugs
Hi ! >> - there were a few users affected by the mirrors pool/git/something/ >> error (#11735) > > Did this happen _after_ the problem was fixed? > (see https://labs.riseup.net/code/issues/11735#note-4 for details) no, that's the users I was talking about in #11735, and since it was one of the