I fought with Amazon Customer Service for a few weeks about this. They kept
saying that my computer was broken aor something was wrong with my Windows
installation. However, the Microsoft Disability desk couldn't find anything
wrong with my Windoes 7 installation. For the record, I have generally been
pleased with their service, but not this time. They had no answer and
wouldn't even discuss accessibility with me. Th;ey mnake their accessible
plug-in hard to find, and I've heard it hasn't been updated for several
years. Neither the controls within the app nor those on the web site are
useable in my experience, even with Window-Eyes 9.3. Other listers and GW
staff have indicated that the Iphone app is accessible, but I haven't gotten
around to trying it yet. I was so frustrated before the holidays that I gave
up on Kindle for a while. I will revisit the issue later. Sorry for the long
rant.
-----Original Message-----
From: Ivan Cribb via Talk
Sent: Thursday, January 07, 2016 12:22 AM
To: 'Window-Eyes Support'
Cc: 'Window-Eyes Discussion List'
Subject: Problem with Amazon
I am trying to use the Kindle app with plugin for vision impaired readers
but nothing seems to work. The application won't even accept my email
address and several different passwords. I am running W E3 on Windows 10.
Does W E have a problem with this app and, if so, is there any way of
overcoming it? Will AI consider delivering a webinar on the use of Amazon.
Ivan Cribb
_______________________________________________
Any views or opinions presented in this email are solely those of the author
and do not necessarily represent those of Ai Squared.
For membership options, visit
http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/tfairhurst%40kc.rr.com.
For subscription options, visit
http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com
List archives can be found at
http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
_______________________________________________
Any views or opinions presented in this email are solely those of the author
and do not necessarily represent those of Ai Squared.
For membership options, visit
http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com.
For subscription options, visit
http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com
List archives can be found at
http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
