Hello All, I am evaluating TheBat for a bit more than a week and, so far, have mixed feelings. While software certainly has a sheer amount of user-exposed functions and allows fair amount of adaption for a particular workflow, there are bugs that make me question QC process at RitLabs. Concerning the latter, reading "Credits" dialog, company seems to consist of /approximately/ 5 people:
> Analytics, Testing and Support: > Alexandr Petrari, Julia Buzmacova, Ecaterina Dubceac. > Programming (version 8): Maxim Masiutin, Andrei Sliusarenco. 2 developers, 3 in operations. Ok, no panic, please. They've been in business when some of the fellow members were still attending a high school. However, certain issues make me wonder about priorities. Some examples: 0001793: Message corruption if private key is not available for automatic decryption 0001794: Having space before ">" symbol prevents TheBat from recognizing line as the quote 0001795: Signature is stripped after "Decrypt message" action 0001799: TheBat! does not work with GnuPG keychain 0001792: Do not add "(decrypted)" to the subject line Numbers are from the Mantis tracker. And this is after a week of usage. I understand that development team (two developers?) are busy shipping the version 9, but some of the reported bugs might belong to the "showstopper" category and others, like #1792 or #1794 should be fairly trivial to fix. Therefore, my questions are: 1. Is there a model of community engagement and some transparency to the development process? Mantis looks almost completely abandoned. Another user responds at https://bt.ritlabs.com/view.php?id=1798#c5381, "That is a missing feature since many many years" and this passage receives zero feedback from "Analytics, Testing and Support". 2. Does anyones have a reliable communication channel with the office in Chisinau? 3. If the answer to the question directly above is "Yes", - have you been successful in having a chat with mr.Masiutin regarding the future? I would _love_ to see TheBat! as the successful MUA and willing to tolerate its commercial nature, but it implies having reliable support from the company that stands by their own product. Otherwise, safer bet would be to go with the OpenSource solutions (Claws, Thunderbird, etc) where community is active, developers are within the reach and fixing the bug can be achieved by either helping others or submitting a pull request by oneself. Yours truly, A ________________________________________________ Current version is 8.0.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
