Re: unable to send messages from four of 24 accounts

[Achdut18]

Hello Thomas,

Thursday, June 2, 2016, 10:52:02 PM, you wrote:

TF> I use port 465, and if you see this, it works again.

TF> Temporary problem. Happens sometimes with them, once or twice a year.

This  does  not  make  sense.   My  problem is not with the receipt of
e-mail.  It  is  with  the sending of e-mail.   Also, I use e-mail
6  days  a  week,  52  weeks a year and have been doing so for over 15
years.  I only had a similar problem some years ago -- I believe.

However, I have an update:

I  just  finished  speaking with tech support for 1&1.com.  He changed
the  setting from "Secure to regular port (STARTTLS)" to "Regular" and
he changed the port from 587 to 25.  With these changes, I am now able
to  send  e-mail,  although it is now no longer encrypted.  His second
level  support  thought  my  firewall  or  anti-virus was causing this
problem,  but  that  makes  no  sense because both I and my wife began
having the problem at the same time even though we are using different
firewalls  and  anti-virus  programs.   (And someone on this list also
reported  having  the  same  problem!!!)   He promised to look into it
further.


-- 
Avi

Avram Sacks, using The Bat! ver. 6.0.0.28 on Win 7 Pro



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Re: unable to send messages from four of 24 accounts

[Thomas Fernandez]

Hello Achdut18,

On Thu, 2 Jun 2016 15:52:51 -0400 GMT (03-Jun-16, 02:52 +0700 GMT),
Achdut18 wrote:

> Hello Marck,

> You wrote:


MP>> My first guess would be that the hotel wifi blocks port 25 to prevent
MP>> guests spambot infested systems spewing junk from their connection.

> My wife reports that the same problem is happening in our home office.

MP>> It is highly
MP>> possible that your personal domain email accounts are not configured
MP>> to use TLS, SLL or StartTLS so get blocked from using port 25.

> My SMTP connection is "Secure on regular port (STARTTLS)".   and, that
> port is 587.

I use port 465, and if you see this, it works again.

> It   seems   that  I  need  to  explore  with  my e-mail host service,
> 1&1.com, the basis for this problem.

Temporary problem. Happens sometimes with them, once or twice a year.

-- 

Cheers,
Thomas.

http://thomas.fernandez.hat-gar-keine-homepage.de/

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under Windows 10.0 Build 10586 



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Re[2]: unable to send messages from four of 24 accounts

[David]

-- Original Message --
From: "Tony Brookes" 
To: "Achdut18" 
Sent: 02/06/2016 21:18:32
Subject: Re: unable to send messages from four of 24 accounts

I use 1and1 and SMTP, I use 'Secure to dedicated port' and the port is 
465. I use the same for connection type for POP on port 995. See if 
those settings help at all.



 Hello Marck,



 You wrote:



MP>> My first guess would be that the hotel wifi blocks port 25 to 
prevent
MP>> guests spambot infested systems spewing junk from their 
connection.


 My wife reports that the same problem is happening in our home 
office.


MP>> It is highly
MP>> possible that your personal domain email accounts are not 
configured

MP>> to use TLS, SLL or StartTLS so get blocked from using port 25.

 My SMTP connection is "Secure on regular port (STARTTLS)".   and, 
that

 port is 587.


 It   seems   that  I  need  to  explore  with  my e-mail host 
service,

 1&1.com, the basis for this problem.
I have had problems posting this so hope it comes through - thank you 
Marck for helping.


 I am having the same problems with 1&1 and TB. It has been flaky over 
the last couple of days but now it won't work.


I had a long conversation with 1&1 but were unable to help. Seems to be 
tied up with authentication.


I have now set up my account in emClient and copied the settings across 
and it works ok. I am using POP3


I am using the following settings in eMClient

SMTP
auth.smtp.1and1.co.uk
Port 587
Security policy "Force usage of SSS/TLS
Server requires Authentication Ticked
IMAP
imap.1and1.co.uk
port 993
Security policy "Use SSS/TLS on special port (legacy)
Authentication "Use identity credentials"

The security credentials were auto selected by eMClient by negotiation 
with the server.


These settings do not directly relate to TB, and I don't understand why 
this should suddenly happen when nothing has changed with me. I have 
even restored an earlier image to check that aspect.


Hope this is of some help to you

Regards

David





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Re[2]: unable to send messages from four of 24 accounts

[Paul Van Noord]

6/2/2016  4:18 PM

Hi Achdut18,

On 6/2/2016 Achdut18 wrote:

A> Hello Marck,

A> You wrote:


MP>> My first guess would be that the hotel wifi blocks port 25 to prevent
MP>> guests spambot infested systems spewing junk from their connection.

A> My wife reports that the same problem is happening in our home office.

MP>> It is highly
MP>> possible that your personal domain email accounts are not configured
MP>> to use TLS, SLL or StartTLS so get blocked from using port 25.

A> My SMTP connection is "Secure on regular port (STARTTLS)".   and, that
A> port is 587.

A> It   seems   that  I  need  to  explore  with  my e-mail host service,
A> 1&1.com, the basis for this problem.

True...

- --
Paul

The Bat! v.6.8.4 on Windows 7 Pro 64 bit 6.1.7601
No IMAP  No OTFE



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Re: unable to send messages from four of 24 accounts

[Tony Brookes]

I use 1and1 and SMTP, I use 'Secure to dedicated port' and the port is 465. I 
use the same for connection type for POP on port 995. See if those settings 
help at all.

> Hello Marck,

> You wrote:


MP>> My first guess would be that the hotel wifi blocks port 25 to prevent
MP>> guests spambot infested systems spewing junk from their connection.

> My wife reports that the same problem is happening in our home office.

MP>> It is highly
MP>> possible that your personal domain email accounts are not configured
MP>> to use TLS, SLL or StartTLS so get blocked from using port 25.

> My SMTP connection is "Secure on regular port (STARTTLS)".   and, that
> port is 587.

> It   seems   that  I  need  to  explore  with  my e-mail host service,
> 1&1.com, the basis for this problem.






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Re: unable to send messages from four of 24 accounts

[Achdut18]

Hello Marck,

You wrote:


MP> My first guess would be that the hotel wifi blocks port 25 to prevent
MP> guests spambot infested systems spewing junk from their connection.

My wife reports that the same problem is happening in our home office.

MP> It is highly
MP> possible that your personal domain email accounts are not configured
MP> to use TLS, SLL or StartTLS so get blocked from using port 25.

My SMTP connection is "Secure on regular port (STARTTLS)".   and, that
port is 587.

It   seems   that  I  need  to  explore  with  my e-mail host service,
1&1.com, the basis for this problem.


-- 
Avi

Avram Sacks, using The Bat! ver. 6.0.0.28 on Win 7 Pro



Current version is 7.1 | 'Using TBUDL' information:
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Re[2]: unable to send messages from four of 24 accounts

[Paul Van Noord]

6/2/2016  11:40 AM

Hi Thomas,

On 6/2/2016 Thomas Fernandez wrote:

TF> This is not threading, because I don't know how to reply on Gmail, only 
TF> how to create a new post. Sorry.

TF> I just tried to send a reply, and this is the log result:

TF>  02-Jun-16, 20:06:54: SEND  - TLS handshake complete
TF>  02-Jun-16, 20:06:54: SEND  - connected to SMTP server
TF>  02-Jun-16, 20:06:55: SEND  - authenticating (login)...
TF>  02-Jun-16, 20:06:56: SEND  - sending message to tbudl@thebat.dutaint.com
TF>  02-Jun-16, 20:06:58: SEND  - The last address submitted was 
TF> 
TF> !02-Jun-16, 20:06:58: SEND  - Message has not been sent. Server reply - 
TF> Requested action aborted: local error in processing
TF>  02-Jun-16, 20:06:59: SEND  - connection finished - 0 message(s) sent
TF>  02-Jun-16, 20:06:59: SEND  - Some messages were not sent - check the log
TF> for details

TF> I usually send to the list from this account without problems, so this 
TF> does look like a problem at GMX/1&1 to me.

Agreed... on shared hosting. I had this with Hostmonster off & on for
more than a year. Recently I spent the money to move my domain to a VPS
which seems to have removed the problem. I have learned that
authentication error(s) can be a catchall, not just for senders'
credentials.

- --
Paul

The Bat! v.6.8.4 on Windows 7 Pro 64 bit 6.1.7601
No IMAP  No OTFE



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Re: unable to send messages from four of 24 accounts

[Thomas Fernandez]

This is not threading, because I don't know how to reply on Gmail, only 
how to create a new post. Sorry.

I just tried to send a reply, and this is the log result:

 02-Jun-16, 20:06:54: SEND  - TLS handshake complete
 02-Jun-16, 20:06:54: SEND  - connected to SMTP server
 02-Jun-16, 20:06:55: SEND  - authenticating (login)...
 02-Jun-16, 20:06:56: SEND  - sending message to tbudl@thebat.dutaint.com
 02-Jun-16, 20:06:58: SEND  - The last address submitted was 

!02-Jun-16, 20:06:58: SEND  - Message has not been sent. Server reply - 
Requested action aborted: local error in processing
 02-Jun-16, 20:06:59: SEND  - connection finished - 0 message(s) sent
 02-Jun-16, 20:06:59: SEND  - Some messages were not sent - check the log 
for details

I usually send to the list from this account without problems, so this 
does look like a problem at GMX/1&1 to me.

-- 

Cheers,

Thomas.



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Aw: Re: unable to send messages from four of 24 accounts

[Harald Faber]

Hallo Marck,

HF>> The strange thing is that it suddenly happened without
HF>> changes in my TheBat version settings etc. I noticed it yesterday
HF>> evening at home and it is still not working, also with Voyager at work.

>Another thought is an Antivirus update has interfered and is
>intercepting the transaction with the server.

I doubt that. At home I use Avira, at work Norton. On both systems no sending, 
only receiving Emails possible.

HF>> What I suppose is that there might be a problem with certificates
HF>> on the email provider side concerning SMTP?

>Not according to the log snippet you gave.

Hm. Maybe 1&1, gmx and web.de really use the same technology somewhere which 
did some changes? Other ideas?
--
Kind regards,
Harald


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Re: unable to send messages from four of 24 accounts

[Marck Pearlstone]

Dear Harald,

@2-Jun-2016, 4:35  +0200  (02-Jun 11:04 here) Harald Faber [HF] in
mid:trinity-e25720dc-248f-4ff3-a0e6-1c1702b1b8f2-1464861875714@3capp-gmx-bs72
said:

(sorry - first reply got sent prematurely).

>> My first guess would be that the hotel wifi blocks port 25

... 

HF> I have the same problems without using WiFi

Not that then :-).

HF> The strange thing is that it suddenly happened without
HF> changes in my TheBat version settings etc. I noticed it yesterday
HF> evening at home and it is still not working, also with Voyager at work.

Another thought is an Antivirus update has interfered and is
intercepting the transaction with the server.

HF> What I suppose is that there might be a problem with certificates
HF> on the email provider side concerning SMTP?

Not according to the log snippet you gave.

... 
HF> 02.06.2016, 10:45:40: SEND  - Einleitung TLS-Handshake
HF> 02.06.2016, 10:45:40: SEND  - Zertifikat S/N: 9EF8124F54680D13,
HF> Algorithmus: RSA (2048 Bits), ausgestellt von 12.11.2013 10:16:47
HF> bis 17.11.2016 23:59:59, für 4 Host(s): mail.gmx.net, mail.gmx.de, 
smtp.gmx.net, smtp.gmx.de.
HF> 02.06.2016, 10:45:40: SEND  - Besitzer: DE, 1&1 Mail & Media
HF> GmbH, Rhineland-Palatinate, Montabaur, server-ce...@1und1.de, mail.gmx.net.
HF> 02.06.2016, 10:45:40: SEND  - Aussteller: DE, T-Systems
HF> International GmbH, T-Systems Trust Center, NRW, 57250, Netphen,
HF> Untere Industriestr. 20, TeleSec ServerPass DE-1.
HF> 02.06.2016, 10:45:40: SEND  - Root: DE, Deutsche Telekom AG,
HF> T-TeleSec Trust Center, Deutsche Telekom Root CA 2
HF> 02.06.2016, 10:45:40: SEND  - TLS-Handshake vollständig

The above section states that handshaking completed and looks
successful.

HF> 02.06.2016, 10:45:40: SEND  - verbunden mit dem SMTP-Server

Connected to SMTP server.

HF> 02.06.2016, 10:45:40: SEND  - authentifizieren (Plain)...
HF> 02.06.2016, 10:46:40: SEND  - Server meldet Fehler. Die Antwort ist:
HF> 02.06.2016, 10:46:40: SEND  - authentifizieren (Login)...
HF> 02.06.2016, 10:46:40: SEND  - Server meldet Fehler. Die Antwort ist:
HF> 02.06.2016, 10:46:40: SEND  - Verbindung beendet - 0 Nachrichten versandt

And this is where it goes wrong - authentication. Something is failing
there. It tries a plain authentication and fails after a 60 second
timeout. Second attempt is just shown as '(login)'. The "0 messages
sent" response is instant, implying an authentication failure.

-- 
Cheers -- Marck D Pearlstone -- List moderator and fellow end user TB! 
v7.1.18.10 (BETA) on Windows 10.0.10586 

'

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Re: unable to send messages from four of 24 accounts

[Marck Pearlstone]

Dear Harald,

@2-Jun-2016, 4:35  +0200  (02-Jun 11:04 here) Harald Faber [HF] in
mid:trinity-e25720dc-248f-4ff3-a0e6-1c1702b1b8f2-1464861875714@3capp-gmx-bs72
said:

>> My first guess would be that the hotel wifi blocks port 25

... 

HF> I have the same problems without using WiFi

Not that then :-).

HF> The strange thing is that it suddenly happened without
HF> changes in my TheBat version settings etc. I noticed it yesterday
HF> evening at home and it is still not working, also with Voyager at work.

Another thought is an Antivirus update has interfered and is
intercepting the transaction with the server.

HF> What I suppose is that there might be a problem with certificates
HF> on the email provider side concerning SMTP?

Not according to the log snippet you gave.

HF> The account log shows up like that:
HF>   
HF> 02.06.2016, 10:45:40: SEND  - Sende Nachricht(en) - 1 Nachrichten in der 
Warteschlange
HF> 02.06.2016, 10:45:40: SEND  - Einleitung TLS-Handshake
HF> 02.06.2016, 10:45:40: SEND  - Zertifikat S/N: 9EF8124F54680D13,
HF> Algorithmus: RSA (2048 Bits), ausgestellt von 12.11.2013 10:16:47
HF> bis 17.11.2016 23:59:59, für 4 Host(s): mail.gmx.net, mail.gmx.de, 
smtp.gmx.net, smtp.gmx.de.
HF> 02.06.2016, 10:45:40: SEND  - Besitzer: DE, 1&1 Mail & Media
HF> GmbH, Rhineland-Palatinate, Montabaur, server-ce...@1und1.de, mail.gmx.net.
HF> 02.06.2016, 10:45:40: SEND  - Aussteller: DE, T-Systems
HF> International GmbH, T-Systems Trust Center, NRW, 57250, Netphen,
HF> Untere Industriestr. 20, TeleSec ServerPass DE-1.
HF> 02.06.2016, 10:45:40: SEND  - Root: DE, Deutsche Telekom AG,
HF> T-TeleSec Trust Center, Deutsche Telekom Root CA 2
HF> 02.06.2016, 10:45:40: SEND  - TLS-Handshake vollständig
HF> 02.06.2016, 10:45:40: SEND  - verbunden mit dem SMTP-Server
HF> 02.06.2016, 10:45:40: SEND  - authentifizieren (Plain)...
HF> 02.06.2016, 10:46:40: SEND  - Server meldet Fehler. Die Antwort ist:
HF> 02.06.2016, 10:46:40: SEND  - authentifizieren (Login)...
HF> 02.06.2016, 10:46:40: SEND  - Server meldet Fehler. Die Antwort ist:
HF> 02.06.2016, 10:46:40: SEND  - Verbindung beendet - 0 Nachrichten versandt
HF> --
HF> Kind regards,
HF> Harald

HF> 
HF> Current version is 7.1 | 'Using TBUDL' information:

-- 
Cheers -- Marck D Pearlstone -- List moderator and fellow end user TB! 
v7.1.18.10 (BETA) on Windows 10.0.10586 

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Aw: Re: unable to send messages from four of 24 accounts

[Harald Faber]

Hi all!

> My first guess would be that the hotel wifi blocks port 25 to prevent
> guests spambot infested systems spewing junk from their connection.
> Your mainstream accounts will likely be using SMTP over the secure 465
> port, which is usually open for use on public networks. It is highly
> possible that your personal domain email accounts are not configured
> to use TLS, SLL or StartTLS so get blocked from using port 25.

>--
>Cheers -- Marck D Pearlstone -- List moderator and fellow end user TB! 
>v7.1.18.10 (BETA) on Windows 10.0.10586


I have the same problems without using WiFi and do also use more than
3 accounts. The strange thing is that it suddenly happened without
changes in my TheBat version settings etc. I noticed it yesterday
evening at home and it is still not working, also with Voyager at work.

What I suppose is that there might be a problem with certificates on the email 
provider side concerning SMTP?
Or did 1&1 change something and gmx and web.de use the 1&1 smtp/route whatever 
(because my accounts are on web.de, gmx and 1&1)?

The account log shows up like that:
  
02.06.2016, 10:45:40: SEND  - Sende Nachricht(en) - 1 Nachrichten in der 
Warteschlange
02.06.2016, 10:45:40: SEND  - Einleitung TLS-Handshake
02.06.2016, 10:45:40: SEND  - Zertifikat S/N: 9EF8124F54680D13, Algorithmus: 
RSA (2048 Bits), ausgestellt von 12.11.2013 10:16:47 bis 17.11.2016 23:59:59, 
für 4 Host(s): mail.gmx.net, mail.gmx.de, smtp.gmx.net, smtp.gmx.de.
02.06.2016, 10:45:40: SEND  - Besitzer: DE, 1&1 Mail & Media GmbH, 
Rhineland-Palatinate, Montabaur, server-ce...@1und1.de, mail.gmx.net.
02.06.2016, 10:45:40: SEND  - Aussteller: DE, T-Systems International GmbH, 
T-Systems Trust Center, NRW, 57250, Netphen, Untere Industriestr. 20, TeleSec 
ServerPass DE-1.
02.06.2016, 10:45:40: SEND  - Root: DE, Deutsche Telekom AG, T-TeleSec Trust 
Center, Deutsche Telekom Root CA 2
02.06.2016, 10:45:40: SEND  - TLS-Handshake vollständig
02.06.2016, 10:45:40: SEND  - verbunden mit dem SMTP-Server
02.06.2016, 10:45:40: SEND  - authentifizieren (Plain)...
02.06.2016, 10:46:40: SEND  - Server meldet Fehler. Die Antwort ist:
02.06.2016, 10:46:40: SEND  - authentifizieren (Login)...
02.06.2016, 10:46:40: SEND  - Server meldet Fehler. Die Antwort ist:
02.06.2016, 10:46:40: SEND  - Verbindung beendet - 0 Nachrichten versandt
--
Kind regards,
Harald


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Re: unable to send messages from four of 24 accounts

[Wieland Pusch]

The last mail (and this) was sent by 1&1, not from TheBat but from android.
I'm using an old version of TB at home.
-- 
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Re: unable to send messages from four of 24 accounts

[Wieland Pusch]

I have the same problem with 1&1 at home. I'm at work now, so I can't test.
The port is not blocked. It seemed to be an auth problem.
I hope it's a temporary problem :-)

I write again on news.

Am 2. Juni 2016 09:04:14 MESZ, schrieb Achdut18 :
> and four use private domains
>that I set up with 1&1.com
>
>Until Tuesday of this week, everything worked fine.   However, starting
>Tuesday evening, for no apparent reason, I cannot SEND mail from the
>accounts with the private domains IF I try to send from within The Bat
>e-mail client.  I CAN send e-mail from these accounts if I go online
>and use 1&1 webmail's facility to send the e-mail.   
>

-- 
Diese Nachricht wurde von meinem Android-Mobiltelefon mit K-9 Mail gesendet.


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Re: unable to send messages from four of 24 accounts

[Marck Pearlstone]

Dear Achdut18,

@2-Jun-2016, 4:14  -0400  (02-Jun 08:04 here) Achdut18 [A] in
mid:1384091310.20160602030...@gmail.com said:  

... 

A> I am at a conference and am using the hotel's guest wi-fi to
A> connect to the Internet.  That connection is working fine.   Also
A> while at the conference I WAS able to send e-mail from the accounts
A> in question.  However several hours later I was no longer able to
A> send e-mail from these 1&1.com private domain accounts.   

A> What  is  causing  this  problem?

... 

My first guess would be that the hotel wifi blocks port 25 to prevent
guests spambot infested systems spewing junk from their connection.
Your mainstream accounts will likely be using SMTP over the secure 465
port, which is usually open for use on public networks. It is highly
possible that your personal domain email accounts are not configured
to use TLS, SLL or StartTLS so get blocked from using port 25.

-- 
Cheers -- Marck D Pearlstone -- List moderator and fellow end user TB! 
v7.1.18.10 (BETA) on Windows 10.0.10586 

'

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Re: unable to send messages from four of 24 accounts

[Anton Belenki]

> I have about 24 different e-mail accounts.   All but five are
> various gmail accounts.  One is a Yahoo account and four use private
> domains that I set up with 1&1.com

1. shorten your e-mail accounts to 1-3.
2. DO NOT use hotel untrusted open wi-fi hotspots.
3. report us back, when you are using real provider for sending/receiving
your mail.

--
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Web site: http://lowtrucks.net/



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unable to send messages from four of 24 accounts

[Achdut18]

Hi,

I have about 24 different e-mail accounts.   All but five are various gmail 
accounts.  One is a Yahoo account and four use private domains that I set up 
with 1&1.com

Until Tuesday of this week, everything worked fine.   However, starting Tuesday 
evening, for no apparent reason, I cannot SEND mail from the accounts with the 
private domains IF I try to send from within The Bat e-mail client.  I CAN send 
e-mail from these accounts if I go online and use 1&1 webmail's facility to 
send the e-mail.   

These domains can RECEIVE e-mail sent from outside domains, but I cannot SEND 
mail from the domains when I try to send e-mail from within The Bat e-mail 
client.  
I can send and receive from the gmail and yahoo domains.   

I did not change any settings. 

I am at a conference and am using the hotel's guest wi-fi to connect to the 
Internet.  That connection is working fine.   Also while at the conference I 
WAS able to send e-mail from the accounts in question.  However several hours 
later I was no longer able to send e-mail from these 1&1.com private domain 
accounts.   

What  is  causing  this  problem?  A cold re-boot did not fix it.   It also  
makes  no difference if I try to send a reply to a prior message or  if  I 
compose a new message.Nor does it make a difference if I compose  the  
letter  as  an  HTML document or if I compose it as text only.

Can you help me fix this? 

-- 
Avi

Avram Sacks, using The Bat! Pro ver. 6.0.0.28 on Win 7 Pro



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