Re: unable to send messages - actual information

[rezk...@gmx.de]

Hi all,

> Before you start spending money, I have just tried re-installing ver 6.
> First of all I uninstalled the program then ran Reg Seeker
> to clear out all references to TB. I have only installed one account so
> far so don't know have full confidence yet.
> It maybe that 1and1 have changed their settings in the meantime.

> David

Who wants such kind of workaround...


BTW:

SMTP works again with 1&1 and GMX; dunno what UI did, maybe we get some 
information
from 1&1 or GMX.
-- 
Harald



Current version is 7.1 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re[2]: unable to send messages - actual information

[David]

-- Original Message --
From: "Achdut18" 
To: tbudl@thebat.dutaint.com
Sent: 07/06/2016 06:42:51
Subject: Re: unable to send messages - actual information

A few hours ago I wrote that I would update to ver 7 and try again to 
send e-mail from my 1and1.com accounts.


Sadly, despite having upgraded to ver 7, I am STILL unable to send 
e-mail from my 1and1.com accounts.   I will either have to abandon The 
Bat or find another e-mail host.   The present situation is not 
tenable.   One solution means a lot of downtime in altering settings 
and transferring files., or altering settings and losing web-based 
files.  Neither one of the solutions is optimal.  Preferably, the Bat 
developers and the administrators at 1and1.com would sit down together 
to figure out how to solve this problem.  I have also opened up a 
ticket with The Bat support team on this issue.



--
Avi

Avram Sacks, using The Bat! Pro ver. 7.1.18 on Win 7 Pro



Current version is 7.1 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

---
I am not sure if my last message got through but have been playing 
around with things


I found that ver 7 was the same. So I then uninstalled TB and ran a 
registry cleaner (Reg Seeker) to clear out all instances of The Bat.


On install it found the accounts but was faulting. I then changed the 
settings to:-


SMTP - Regular and port 587. Authentication - selected the first two 
items


POP - Regular and port 110. Authentication - Regular

I don't know if cleaning the registry was necessary but I now have it 
working again.


Hope this helps

David


---
This email has been checked for viruses by Avast antivirus software.
https://www.avast.com/antivirus



Current version is 7.1 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Missing account names and property account information

[Achdut18]

One problem is no sooner solved when another presents itself.

My wife also uses The Bat on her laptop.  She experienced the same problem that 
I had been having, with not being able to send mail from the 1and1.com 
accounts.   Her e-mail setup is nearly identical to mine:  we both have the 
same 24 accounts and accessibility to each of them.Because she was having 
the same problem, I thought that upgrading her from ver 5.8.8 to  7.1 would 
help solve for her the problem I had had in not being able to send e-mail from 
the 1and1.com accounts.  Unfortunately, after the upgraded file loaded, ALL of 
the account title lines were missing the names of the accounts  (but the 
folders and e-mail within each folder were intact as were the total message and 
unread message count for each account).   Clicking on the empty title lines 
revealed the properties pages, which shows that all of the SMTP and mail 
servers were blank and the ports were listed as "0"!!   Help!   I do I restore 
this information?   I have located the message database folders, but I don't k
 now what I need to do to restore the account information.

-- 
Avi

Avram Sacks, using The Bat! Pro ver. 7.1.18 on Win 7 Pro



Current version is 7.1 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: unable to send messages - actual information

[Achdut18]

Hello Harald,

Tuesday, June 7, 2016, 1:04:57 AM, you wrote:


HF> BTW IIRC someone mentioned that he needed to re-enter the account password.

That did the trick!!! I can now use my 1and1.com accounts in The Bat!   I don't 
know why re-entering the password should make a difference, but it did!!  
Thanks for all of your help!!!  I appreciate it very much.

But, I now have an even bigger problem with my wife's computer.that I will 
present in a separate thread.


-- 
Avi

Avram Sacks, using The Bat! Pro ver. 7.1.18 on Win 7 Pro



Current version is 7.1 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: unable to send messages - actual information

[Harald Faber]

Hi Avi,

> A few hours ago I wrote that I would update to ver 7 and try again
> to send e-mail from my 1and1.com accounts.

> Sadly, despite having upgraded to ver 7, I am STILL unable to send
> e-mail from my 1and1.com accounts.   I will either have to abandon
> The Bat or find another e-mail host.   The present situation is not
> tenable.   One solution means a lot of downtime in altering settings
> and transferring files., or altering settings and losing web-based
> files.  Neither one of the solutions is optimal.  Preferably, the
> Bat developers and the administrators at 1and1.com would sit down
> together to figure out how to solve this problem.  I have also
> opened up a ticket with The Bat support team on this issue.


This is weird as it seems to work for all other 7.x users. Let us know 
when ritlabs can provide a working solution for you.


BTW IIRC someone mentioned that he needed to re-enter the account password.
--
Harald


Current version is 7.1 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html