Re: Backup with Errors

2020-05-02 Thread Thomas Fernandez
Hello David,

On Sat, 2 May 2020 12:07:49 +0100 GMT (02-May-20, 18:07 +0700 GMT),
David Elliott wrote:

>>> I am having problems with my backup.
>>> I was on the last of version 6 and I started getting these errors.
>>> As I am moving to a new computer I thought I would first upgrade to
>>> the latest version, then transfer it across.

>>> I have three folders in different accounts all giving these errors.
>>> Problem is that I don't have a .TBI of a .EBI file.

>>> Any idea what I can do so I can get a backup done?

>>> Screen shot of error

>> The screenshot did not come through. Can you upload it, or can you
>> tell us what it said?

> :(

> Text of the error.

> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- 8<
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> An Error occurred whilst storing data of the folder
> \\Elliott\Inbox

> It is possible that the message base index file is damaged - try to delete
> the index file (.TBI/.EBI) and re-read the folder, then try to backup again
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- 8<
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Noted, this tells me something.

>>> Directory listing

> included a snip of the directory listing
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- 8<
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> 25/04/2020  20:00   267,680 ACCOUNT.~FLB
[...]

This is not the directory you want to look in. This is the accoount
directory, under that you have subdirectories named the same as the
folders in your account. If you have not created any new folders, you
will find only the standard folders Inbox, Send, Trash (maybe one or
two others, I forgot).

So, if you have not created any folders, go to the directory Inbox.
Here you will find two files: messages.tbb and messages.tbi. It is the
latter that you want to delete while TheBat is closed. Reopen TheBat
and the index is recreated when you go to that folder in TheBat (may
take a couple of seconds if there are a lot of messages in there).

If you have created folders within TheBat and the error occurs when
yoou try to open one of them, you will find a directory with the same
name under your account directory. Delete the messages.tbi file in the
appropriate subdirectory while TheBat is closed.

Note: messages.tbb is your message base. If you delete that, you have
deleted all your messages. messages.tbi is the index file. This is
tthe file taht seems ot be correupted. If TheBat does not find an
index file when the folder is opened, it will create one from scratch.
This file contains the flags, such as "flagged", "deleted", "parked"
and so on. Therefore, previously deleted messages will show up again,
unless you compacted the folder after you had deleted them.

--


Cheers,
Thomas.

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Re: Formatting

2020-05-02 Thread Thomas Fernandez
Hello Jack,

On Sat, 2 May 2020 15:14:31 -0500 GMT (03-May-20, 3:14 +0700 GMT),
Jack S. LaRosa wrote:

DE Try Ctrl + shift + V

>>> I've run into the same problem as Tom and that does seem to work. May I ask
>>> where in TB you found that?

TF>> When you want to paste, right-click on where you want to paste to. In
TF>> the context menu, you have Paste (which uses the original font and
TF>> formating, same as ctril-V) and you have Paste as Plaintext
TF>> (shift-crtl-V).

> Doh! Yes, of course. I just never noticed the keyboard equivalent in the 
> context
> menu before. Tunnel vision.

> Anyway, thanks for the reply and the original tip.

You're most welcome, and I'm glad I could be of help.

--


Cheers,
Thomas.

Message reply created with The Bat! Version 9.1.18.2 (BETA) (64-bit)
under Windows 10.0 Build 18362



Current version is 8.0.18 | 'Using TBUDL' information:
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Re: Formatting

2020-05-02 Thread Jack S. LaRosa
Hello Thomas,

On Friday, May 1, 2020 you wrote:

TF> Hello Jack,

TF> On Fri, 1 May 2020 11:16:56 -0500 GMT (01-May-20, 23:16 +0700 GMT),
TF> Jack S. LaRosa wrote:

DE>>> Try Ctrl + shift + V

>> I've run into the same problem as Tom and that does seem to work. May I ask
>> where in TB you found that?

TF> When you want to paste, right-click on where you want to paste to. In
TF> the context menu, you have Paste (which uses the original font and
TF> formating, same as ctril-V) and you have Paste as Plaintext
TF> (shift-crtl-V).

Doh! Yes, of course. I just never noticed the keyboard equivalent in the context
menu before. Tunnel vision.

Anyway, thanks for the reply and the original tip.

-- 
Regards,
Jack
Central Alabama USA

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Re:Backup with Errors

2020-05-02 Thread David Elliott
Hello Thomas,

On Sat, 2 May 2020, at 10:10:51 [which was on Saturday at 04:10 where I live] 
you wrote:

> Hello David,

> On Fri, 1 May 2020 15:27:28 +0100 GMT (01-May-20, 21:27 +0700 GMT),
> David Elliott wrote:

>> I am having problems with my backup.
>> I was on the last of version 6 and I started getting these errors.
>> As I am moving to a new computer I thought I would first upgrade to
>> the latest version, then transfer it across.

>> I have three folders in different accounts all giving these errors.
>> Problem is that I don't have a .TBI of a .EBI file.

>> Any idea what I can do so I can get a backup done?

>> Screen shot of error

> The screenshot did not come through. Can you upload it, or can you
> tell us what it said?

:(

Text of the error.

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- 8< -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
An Error occurred whilst storing data of the folder
\\Elliott\Inbox

It is possible that the message base index file is damaged - try to delete
the index file (.TBI/.EBI) and re-read the folder, then try to backup again
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- 8< -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

>> Directory listing

included a snip of the directory listing
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- 8< -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
25/04/2020  20:00   267,680 ACCOUNT.~FLB
01/05/2020  13:3014,235 Account.CFN
25/04/2020  20:00   267,680 ACCOUNT.FLB
06/01/2020  13:57   347,907 ACCOUNT.HIS
25/11/2013  22:2720,274 ACCOUNT.LOG
01/05/2020  15:2525 ACCOUNT.M_D
01/05/2020  15:2540 ACCOUNT.M_R
03/10/2018  14:5142,080 ACCOUNT.QTB
28/01/2013  22:02 2,158 ACCOUNT.QTN
06/04/2020  22:31 1,024 ACCOUNT.RND
10/06/2015  11:3147,520 ACCOUNT.SRB
01/05/2020  15:2520,437 ACCOUNT_LOG.TXT

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- 8< -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
-- 
Cheers

David
mailto:da...@elliott.uk.com
running TB! ver  Version 9.1.18 (64-bit)
on Windows 10.0.14393

Current version is 8.0.18 | 'Using TBUDL' information:
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