webp
Hello Everyone, someone is sending me pictures and they appear in my Bat as attachments .webp. Normally any pictures coming as jpg I can see a preview but for these I need to open them in a browser. Is that a function of how TB is treating these maybe for security reasons and is there a way to override that in the settings? -- Best regards, Tom using TheBat! 8.8.9 on Win 10 , 64bit Current version is 9.1.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Slimming Down the database / Archiving
Thursday, October 6, 2022, 2:30:19 PM, you wrote: Sunday, July 3, 2022, 3:32:45 PM, you wrote: Hi Chris, I finally got around to doing this and I am happy to report a successful outcome. All these older messages are now combined in subfolders under Archive XXX and having this Account stored on a separate drive, does indeed reduce the size used for my main OS and any twice-weekly backups. The size for the TBK complete backup file has reduced from 16.2 gb to 5.8 gb. The benefit of the password protection of the account compared to my original idea of just moving the actual folders somewhere else is that I can now still open the archive easily and check on something if necessary. Based on my experience that the minute you clear out something, you will need it, this is quite a nice benefit. The only drawback I found was that moving messages was a bit more involved than using cut/paste of some folders. Thanks Chris and Thomas for the suggestion. Cheers Tom- Tom using TheBat! 8.8.9 on XP just an update - since I archived my emails I had to check on something archived and it worked fine. However today I am unable to find the "account" that his now holding these emails? The database is still in its location on my external drive but the easy way to check an email is not possible if I cannot find the account. Any idea why this is now hidden and how to look for it - any trick to "unhide this" without having to create a new account and then link the storage to the archive I previously created? and one more update - not sure why but after restarting TB the Account Archive is shown again and I am able to open my emails with password again. I would normally assume it was there all the time and I was not looking properly but I did check several times very slowly and in particular at the bottom of my Accounts tree. That's where I "parked" this account and it was not showing earlier today. -- Tom using TheBat! 8.8.9 on Win 10 64 bit Current version is 9.1.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Slimming Down the database / Archiving
Sunday, July 3, 2022, 3:32:45 PM, you wrote: Hi Chris, I finally got around to doing this and I am happy to report a successful outcome. All these older messages are now combined in subfolders under Archive XXX and having this Account stored on a separate drive, does indeed reduce the size used for my main OS and any twice-weekly backups. The size for the TBK complete backup file has reduced from 16.2 gb to 5.8 gb. The benefit of the password protection of the account compared to my original idea of just moving the actual folders somewhere else is that I can now still open the archive easily and check on something if necessary. Based on my experience that the minute you clear out something, you will need it, this is quite a nice benefit. The only drawback I found was that moving messages was a bit more involved than using cut/paste of some folders. Thanks Chris and Thomas for the suggestion. Cheers Tom- Tom using TheBat! 8.8.9 on XP just an update - since I archived my emails I had to check on something archived and it worked fine. However today I am unable to find the "account" that his now holding these emails? The database is still in its location on my external drive but the easy way to check an email is not possible if I cannot find the account. Any idea why this is now hidden and how to look for it - any trick to "unhide this" without having to create a new account and then link the storage to the archive I previously created? -- Tom using TheBat! 8.8.9 on XP Current version is 9.1.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Slimming Down the database / Archiving
T>> So, you guys never felt the need for this ? With 152 gb I would expect TB to be quite slow to open and having proper backups to be a pain? > I am getting old and forgetful. It suddenly occurred to me that I > had once asked a similar question here, and as I have kept all > messages from starting to use TB! I found it for you. See below, > Thomas Fernandez answered and although based on an earlier TB! > version his response should still be applicable, I would have thought. > @@@ > On Sat, 27 Apr 2019 15:20:04 +0100 GMT (27-Apr-19, 20:50 +0700 GMT), > Chris Wilson wrote: >> I am happily running a legacy version of TB! but my message base is >> now huge. I was wondering if it is possible to somehow split the >> message base based on date so I keep say the last two year's messages >> in TB!' directory structure, and store older stuff elsewhere, perhaps >> on tape or DVD? Thanks > What I do is I "archive" old messages to other folders. For example, I > name a subfolder "2016" and then move all messages from that year into > that subfolder. This keep each folder with a manageable size. (Make > sure you compact the folders in which the messages were stored > previously.) > If you want to store those messages somewhere else, you create a dummy > account called "Archive". Under Account / Properties / Files & > Directories, you to an external drive or a drive in the cloud (nobody > uses tape or DVD any more). This way, you don't need to keep them on > your computer's hard disk. > -- > Cheers, > Thomas. > @ Hi Chris, I finally got around to doing this and I am happy to report a successful outcome. All these older messages are now combined in subfolders under Archive XXX and having this Account stored on a separate drive, does indeed reduce the size used for my main OS and any twice-weekly backups. The size for the TBK complete backup file has reduced from 16.2 gb to 5.8 gb. The benefit of the password protection of the account compared to my original idea of just moving the actual folders somewhere else is that I can now still open the archive easily and check on something if necessary. Based on my experience that the minute you clear out something, you will need it, this is quite a nice benefit. The only drawback I found was that moving messages was a bit more involved than using cut/paste of some folders. Thanks Chris and Thomas for the suggestion. Cheers Tom -- Tom using TheBat! 8.8.9 on XP Current version is 9.1.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Slimming Down the database / Archiving
Saturday, June 25, 2022, 6:33:05 PM, you wrote: > On Saturday, June 25, 2022, 10:25:45, Chris Wilson wrote: >> Watching with interest 40 + GB of mail and attachments here, which stored in >> the current database is ridiculous > 152 GB here… So, you guys never felt the need for this ? With 152 gb I would expect TB to be quite slow to open and having proper backups to be a pain? -- Tom using TheBat! 8.8.9 on XP Current version is 9.1.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Slimming Down the database / Archiving
Hello Everyone, my TB has grown over the years and the backup files are now more than gb in size. I would like to tidy up a bit without messing up everything. My idea is to create new Archive folders and then moving older emails into these archive folders. Can I then remove these completely to a different harddrive/backup storage in case I ever need them again? Currently my mail directory is at on my OS drive at %APPDATA%\The Bat!\ -- Best regards, Tom using TheBat! 8.8.9 on Win 10 , 64bit Current version is 9.1.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: search for emails
Monday, December 28, 2020, 1:42:23 PM, you wrote: > Instead of using broad searches like Header, I search specific > headers such as Sender and/or (as appropriate) Recipient. It works > well over here, I do not get results that contain any false positives. Thanks, I do use sender or recipient too but sometimes you are just searching for all correspondence with one person and then it would be good to use header. I think I did this in the past without issues and only in the last 3 months, I got that problem. Sorry about the incorrect footer. Not sure how I set this up many years ago, need to read up on this to see how to correct this. -- Tom using TheBat! 8.8.9 on XP Current version is 9.1.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
search for emails
Hello Everyone, not sure but it seems a setting in my bat has changed preventing me from searching an email by header. I am sure I did this in the past and it worked: using header: specific email address (either complete or parts of it), maybe adding some other criteria Now when doing so I am getting heaps of results which have nothing to do with the header entered. So instead of using just header, I need to use text brackets or something less useful. Anything I forgot or has something changed? -- Best regards, Tom using TheBat! 8.8.9 on Win 10 , 64bit Current version is 9.1.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: mail ticker exclusions?
Wednesday, August 26, 2020, 2:48:30 AM, you wrote: Hello Tom, Is there any way to exclude this account from the mail ticker/ flying bat indicating new mail. Normally if I see the bat, I feel inclined to check but for this account it's taking my focus away. Options/Preferences/Message List/Mail Ticker/Folders and make sure none of the folders of that account are selected. That will exclude them from the Mail Ticker, I am not sure about the flying bat. Thanks Miguel, I had actually disabled mail ticker already for all accounts but the flying is not affected by this setting :( -- Tom using TheBat! 8.8.9 on Win 10 Current version is 9.1.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
mail ticker exclusions?
Hello Everyone, Just created a new imap account which will be primarily handled by a different office. Emails received here are supposed to be handled by other people and at this stage I am just testing. Is there any way to exclude this account from the mail ticker/ flying bat indicating new mail. Normally if I see the bat, I feel inclined to check but for this account it's taking my focus away. -- Best regards, Tom using TheBat! 8.8.9 on Win 10 64bit Current version is 9.1.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Hotkeys for expanding/collapsing threads?
Saturday, May 23, 2020, 5:03:44 AM, you wrote: > Is the compete list available somewhere for download/installation? Hi, is this what you are looking for? https://www.ritlabs.com/en/support/tips-and-tricks/3831/ -- Tom using TheBat! 8.8.9 on XP Current version is 9.1.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Formatting
Saturday, May 2, 2020, 12:10:16 AM, you wrote: > Salutation Tom, > Try Ctrl + shift + V Hi David, thank you very much for this tip - just what I was looking for - works like a charm. -- Tom using TheBat! 8.8.9 on XP Current version is 8.0.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Formatting
Hello Everyone, is there a setting that I can use so that TB will keep the formatting of the email compose window? I am using a specific font size and font for my emails but often copy & paste details from other systems into the emails. Some of these are very small fonts, so each time I need to go in and manually change this to match the rest of the text. See the following example which looks silly but also affects the formatting of the following text. So, I am hoping for a feature like in excel that states that formatting of the destination sheet is being kept. Example: CN101402 for the copy and paste, suddenly much smaller text and not only for the copied part but also for whatever I write subsequently -- Best regards, Tom using TheBat! 8.8.9 on Win 7Prof, 64bit Current version is 8.0.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Moving to a new pc
Sunday, March 1, 2020, 3:01:03 PM, you wrote: > Hello Tom, > > This is not the editor, these are the file associaitons in Windows. In > TB! it's under Options / Preferences / Associations; I have tickmarks > at all of them. > Your TB! cannot set the associations, as you do not have admin rights. > Log in as admin into your Windows system, and then run TheBat. Or try > "run as". Hi Thomas, thank you - that error message did not pop up again. However, I am a bit confused as to the default font and font size. Writing this now I am using Verdana 14 and this is easy on my eyes. This is also how I had it before. In one other account it's the same but testing it across different accounts I am also getting Calibri 9 which is way too small for my eyes. Under Preferences/Viewer Editor/ Profile Layout I have Verdana 14, so why is this not working across all accounts? -- Tom using TheBat! 8.8.9 on XP Current version is 8.0.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Moving to a new pc
Hi everyone, thank you very much for your assistance, I am happy to report that I am now working of the new pc with the migration of TB successfully done. I used the backup and indeed this worked very well. All accounts/templates are still the same. The only minor difference I noticed is that the editor seems to be a bit different and trying to amend this to my preferences with respect to font or html I am getting an error message of : some of the extensions/protocolls could not be associated. It is possible that you do not have access rights to do that or some software prevents you from that. It was not possible to associate with: .eml (message files in RFC -822 format) . MSG .VCF Mailto: any suggestions? -- Tom using TheBat! 8.8.9 on XP Current version is 8.0.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Moving to a new pc
Thank you everyone, very helpful. I am still preparing my new pc and come across another issue with TB that I need clarification. Some years ago I had created an "Archive Folder" password protected for some very old messages that I could not delete but did not need TB access every day. I just checked and this folder is on a different directory as my other folders. I am not really sure what will happen now and if that folder is included in the backup file? Given the size of 8.6gb I doubt that it would be part of my normal tbk file (9.5 gb). I could manually put this folder onto the external drive but while my current drive letter is E and this shows up in the config of TB for this folder, my new pc does not allow me to create a drive E, so my backup/data drive will be F. I could probably live with the archive folder now being dumped but don't want this to become an issue for my active accounts. Should I move this archive folder temporarily back to the OS-drive together with the other active folders under AppData\Roaming\The Bat!? At the moment I can still access the folder and open it within the Bat but don't know what would happen if I moved to the new pc and the TB looks for a drive that does not exist. Would it still appear in the folder structure within TB, allowing me to open it and point to the new F-drive at that point? -- Tom using TheBat! 8.8.9 on XP Current version is 8.0.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Moving to a new pc
Friday, February 21, 2020, 3:10:39 AM, you wrote: > If you install TB in the new machine and open TB it will look for a TBK. > 1) If you want your data in the normal default location just open > the new install of TB without allowing it to bring over the TBK info > or setting up any account. That will establish the default data > directory. Then point TB to your TBK and it will bring over > everything to the default location. Dear Richard, thank you for your assistance. When you refer to the tbk file, that's the backup files, right? I can see my weekly tbk file currently is about 9.5gb. Just checked my schedule and for my backups I ticked everything under options and all accounts. Will that include also my templates? Do you think one or the other method is safer? -- Tom using TheBat! 8.8.9 on XP Current version is 8.0.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Moving to a new pc
> Here is how I have done it: First look up the location of the "Mail > Directory" on your current PC under Preferences/System. Then install > TB on the new machine but don't start it yet. Or start it and don't > configure anything but quit it. Then copy the complete "Mail > Directory" from your old machine to the new one. That's it - if you > haven't changed the default location of the "Mail Directory" on your old PC. Peter, thanks for your help. Currently I am using the default setting pointing to my os/drive Appdata... I can see that both under preferences and registry. When you mention the complete mail directory, do you refer to the folder "The Bat!" in appData folder, ie I just copy everything including all subfolders? That seems almost too easy. -- Tom using TheBat! 8.8.9 on XP Current version is 8.0.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Moving to a new pc
Hello Everyone, I would like to refresh my memory and hope for some guidance. I have been using TB for many years and have quite a number of accounts and about 100K of emails spread across these. It's time for me to again move to a new pc and I forgot what the best procedure for this is. In the past I had my mail stored on a separate drive from my OS but during the last move I decided not to do that in the future. I image my main drive and having my emails on the OS drive in the default location %APPDATA%\The Bat!\ seems easier. So how would I best have everything working as quickly as possible on the new pc as my current set. I do have the installation file and keys. Do I need to recreate all the accounts? Strangely enough my Help button in the program does not do anything, not sure why? I know there is a backup and restore function and I have done backups faithfully but can't remember if I ever used the restore function and if there are any tricks to pay attention to? I also have heaps of templates that I would like to keep. Any help will be greatly appreciated. -- Best regards, Tom using TheBat! 8.8.9 on Win 7Prof, 64bit Current version is 8.0.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Imap and
Hello Everyone, I am used to POP for my accounts and IMAP on my iphone but on one pc I have just started using IMAP with TB. Everything seems to work but I noticed the TB Connection Centre running and when I open this it shows the 5 accounts with elapsed time and Transfer data in the top field and some running task in the bottom field. On my regular pc running TB with POP accounts I have never seen this before. Is this normal and what does it do or signify? -- Best regards, Tom using TheBat! 8.6 on Win 7Prof, 64bit Current version is 8.0.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Changing from POP to Imap
Sunday, October 21, 2018, 10:52:28 PM, you wrote: > Hello Tom, > it is no problem to have a POP and an IMAP account for the same address. > The way to migrate your emails from POP to IMAP is as follows: > - create the IMAP account > - move or copy the emails you want to keep to the new account > - delete the old account or keep it, no problem. > I have several addresses with POP and IMAP and they are all working. > Kind regards > Feli Hi Feli, thanks for the response. I don't even need to keep the emails as I have them all on a different pc where I will continue to use POP. On this new set up I am only interested in using IMAP and thought there is way to change the setting so that in future for these email accounts IMAP is used instead of Pop. Basically you say I need to set up the accounts fresh as IMAP accounts - that's fine, just will take a bit longer. -- Tom using TheBat! 8.6 on XP Current version is 8.0.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Changing from POP to Imap
Hello Everyone, what is the procedure to change a pop account to imap? Seems such a basic issue but I am afraid I can't work it out. Under Account Properties/Transport I can see the settings for servers and ports and Pop is shown as existing. I don't see anything there that would allow me to untick this or use IMAP instead. Do I need to delete the account and recreate it? -- Best regards, Tom using TheBat! 8.6 on Win 7Prof, 64bit Current version is 8.0.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Outlook Calendar emails
Saturday, July 7, 2018, 4:19:54 AM, you wrote: > Maybe they can come up with a viewer for these that displays the > most important information like subject, description, localised date > and time, attendees (people invited) and whether it is a recurring > appointment, like this one. You can tell by the RRULE lines which > indicate a yearly recurrence on the first Sunday of april and oktober. Maurice, yes, I realise what they are and squinting long enough can get the relevant information out of the gibberish being served but I agree, ideally TB should make them readable in an easy txt format. I understand that the program does not have a calendar function and I am fine with that but most of my partners do use outlook and assume everyone else is too. -- Tom using TheBat! 8.5.6 on XP Current version is 8.0.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Outlook Calendar emails
Hello Everyone, sometimes contacts are sending me emails with outlook calendar entries. I am not sure what they are called but they get completely mangled in TB and are hard to read. I don't need any function to add these to a calendar or similar but just would like to be able to read the content of the email easily without all the added "background info. Is there anything I can do about this? Please see below an example: > BEGIN:VCALENDAR > PRODID:-//Microsoft Corporation//Outlook 14.0 MIMEDIR//EN > VERSION:2.0 > METHOD:REQUEST > X-MS-OLK-FORCEINSPECTOROPEN:TRUE > BEGIN:VTIMEZONE > TZID:AUS Eastern Standard Time > BEGIN:STANDARD > DTSTART:16010401T03 > RRULE:FREQ=YEARLY;BYDAY=1SU;BYMONTH=4 > TZOFFSETFROM:+1100 > TZOFFSETTO:+1000 > END:STANDARD > BEGIN:DAYLIGHT > DTSTART:16011007T02 > RRULE:FREQ=YEARLY;BYDAY=1SU;BYMONTH=10 > TZOFFSETFROM:+1000 > TZOFFSETTO:+1100 > END:DAYLIGHT > END:VTIMEZONE > BEGIN:VEVENT > ATTENDEE;CN=t.com.au;RSVP=TRUE:mailto:xxx.com.au > ATTENDEE;CN="Txxe";RSVP=TRUE:mailto:com.au > CLASS:PUBLIC > CREATED:20180705T065330Z > DESCRIPTION:Gentlemen\, just a diary note for our Tuesday get together. I c > an’t live without these things in my Outlook. Can reschedule time of day > if required\, so I’ve set a reminder for first thing in the morning for > us all.\n\nRegards\nEddie\n > DTEND;TZID="AUS Eastern Standard Time":20180710T15 > DTSTAMP:20180705T065330Z > DTSTART;TZID="AUS Eastern Standard Time":20180710T13 > LAST-MODIFIED:20180705T065330Z > ORGANIZER;CN="xxxs":mailto:xxx.com.au > PRIORITY:5 > SEQUENCE:0 > SUMMARY;LANGUAGE=en-au:Eddie - first week thoughts > TRANSP:OPAQUE > UID:04008200E00074C5B7101A82E008A02B84B38014D401000 > 01000B1DC1B048952AB4D82F1B56B617985CF > X-ALT-DESC;FMTTYPE=text/html:>\n\n\n\n\n\n\n\n\n>Gentlemen\, just a diary note for our Tuesday get together. I can’t > live without these things in my Outlook. Can reschedule time of day if req > uired\, so I’ve set a reminder for first thing in the morning for us all > .\n\n > Regards\n\n>Eddie\n\n\n> > X-MICROSOFT-CDO-BUSYSTATUS:TENTATIVE > X-MICROSOFT-CDO-IMPORTANCE:1 > X-MICROSOFT-CDO-INTENDEDSTATUS:BUSY > X-MICROSOFT-DISALLOW-COUNTER:FALSE > X-MS-OLK-AUTOSTARTCHECK:FALSE > X-MS-OLK-CONFTYPE:0 > BEGIN:VALARM > TRIGGER:-PT360M > ACTION:DISPLAY > DESCRIPTION:Reminder > END:VALARM > END:VEVENT > END:VCALENDAR -- Best regards, Tom using TheBat! 8.5.2 on Win 7Prof, 64bit Current version is 8.0.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Choosing Html or txt for reading emails
Hello Everyone, is there a setting for choosing how to read emails that is linked to specific accounts? I would like to read some accounts in html but certain accounts in txt format? -- Best regards, Tom using TheBat! 8.0.10 on Win 7Prof, 64bit Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Upgrade to new version
Wednesday, November 15, 2017, 5:03:06 PM, you wrote: > No problem here. It kept all the settings seamlessly. thanks Paul, installing over the top worked fine for me too. -- Tom using TheBat! 8.0.10 on Win7 Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Upgrade to new version
Tuesday, November 14, 2017, 5:40:20 PM, you wrote: > on Tue, 14 Nov 2017 00:21:44 +0200 GMT your local time you wrote: MM>> After you have installed version 8, we would recommend you to manually MM>> create a shortcut on the desktop to point to C:\Program Files\The MM>> Bat!\thebat64(or 32).exe, and then drag this shortcut to the taskbar. Peter, thanks but I am confused. This explains how the program is easily started after the installation. I am wondering how to install the new version. The idea is of course that my existing accounts, templates and other customizations remain. That's why I asked if I need to uninstall first, then install and import a backup or if I can install over the existing program. -- Tom using TheBat! 4.2.33.9 on Win7 Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Upgrade to new version
Hello Everyone, I notice a new version has come out and wonder what the recommended upgrade procedure is. In the past I sometimes had to move the program to a new pc but in this case I will do the update / upgrade on the same pc. Can I install over the top or is is recommended to uninstall and reinstall? -- Best regards, Tom using TheBat! 4.2.33.9 on Win 7Prof, 64bit Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: How to import a root certificate
> Given the thread was three years ago, a description of the issues
> might be useful.
The issue is just as I had explained in my original thread some years
ago.
Unfortunately TB makes it more difficult to deal with this than
other clients like outlook.
The error message is always like this:
!28/08/2017, 22:03:54: FETCH - TLS handshake failure. The server host
name ("xyz.somewhere.com") does not match the certificate.
28/08/2017, 22:04:57: FETCH - receiving mail messages
28/08/2017, 22:04:57: FETCH - Initiating TLS handshake
>28/08/2017, 22:04:57: FETCH - Certificate S/N:
>7C865050CzzC83B21132D5C, algorithm: RSA (2048 bits), issued
>from 3/21/2017 to 6/20/2018 11:59:59 PM, for 1 host(s): www.somewhere.com.au.
>28/08/2017, 22:04:57: FETCH - Owner: www.somewhere.com.au.
>28/08/2017, 22:04:57: FETCH - Issuer: US, GeoTrust Inc., Domain Validated SSL,
>GeoTrust DV SSL CA - G3.
!28/08/2017, 22:04:57: FETCH - TLS handshake failure. The server host
name ("xyz.somewhere.com.au") does not match the certificate.
> Assuming you are using TB!'s internal implementation to manage S/MIME
> and TLS certificates rather than the Windows certificate store, you
> could try the following:-
> In The Bat!, click the Tools menu on the top of the screen, and
> select Address Book.
>
> Click View and select Certificate Address Books.
>
> Right-click Trusted Root CA and select New Contact from the
> context menu.
>
> Type the name of the CA in First name field.
>
> Select the Certificates tab and click Import
>
> Locate the root certificate you downloaded from the CA, then
> select the file and click Open.
>
> Once the root certificate is imported, click OK to apply changes
> and exit the Address Book.
> Or you could see if switching to Windows certificate store (Microsoft
> CryptoAPI) side-steps the issue for you. (If it doesn't, either the
> root certificate needs adding there too, or a missing root certificate
> is not the problem.)
I tried the first suggestion via address book several times but
really am not clear what I need to import there. Is it the geotrust
root certificate that is missing or do I need to add my new Quick SSL
certificate? I tried both without much happiness. And how would I
add something to the cryptoAPI?
--
Tom
using TheBat! 4.2.33.9 on 7/64bit
Current version is 7.1 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html
Re: How to import a root certificate
Friday, July 25, 2014, 10:07:32 PM, you wrote: > Hi > On Thursday 24 July 2014 at 6:19:42 AM, in > <mid:1803201600.20140724151...@sunnysydney.com>, Tom wrote: >> Sorry, my mistake, badly worded - don't know >> enough about the terminology. We purchased a >> certificate from Geotrust but while it was valid and >> accepted by outlook or other mail program, TB >> rejected it. I think the reason was that there was no >> global certificate from geotrust in the addressbook. >> Once I downloaded and imported this, our new >> certificate for the mail server was accepted and >> the TLS handshake worked without further issues. > Ah, it all makes sense now. Sorry, I need to revive this thread as I have run into the exact same issues again. So far I have been unable to solve the problem and would appreciate any guidance. Again I am getting the same error messages after having updated the annual self-signed certificate purchased from geotrust. I have tried to import the root certificate but I probably need better advice - perhaps last time I was lucky because this time I am stuck and after 3 years I can't remember all the steps. This time it affects two of my workstations with the exact same issue. -- Tom using TheBat! 4.2.33.9 on Win7/64 Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Templates
Sunday, August 13, 2017, 1:25:49 AM, you wrote: > You could copy ACCOUNT.QTB from your %email% folder to the same place > in your new installation. That file contains all your common QTs. Any > account-specific QTs will be stored in another ACCOUNT.QTB file in the > folder for the relevant account. Happy to confirm that this still works and it works well. All my account specific template from the account that had the most templates are now treated as common templates, making adding a few additional ones much easier. -- Tom using TheBat! 4.2.33.9 on XP Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Templates
> You could copy ACCOUNT.QTB from your %email% folder to the same place > in your new installation. That file contains all your common QTs. Any > account-specific QTs will be stored in another ACCOUNT.QTB file in the > folder for the relevant account. Great - I have never used common QTF though it seems now that might have been easier allround. Is it possible to copy the Account.QTB file of one specific account into the Common location and that way turn the account specific templates into common templates ? Then I would only have to manually set up a few other templates scattered around various accounts to have everything as common templates. -- Tom using TheBat! 4.2.33.9 on XP Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Templates
Hello Everyone, I just bought another license and would like to use my existing templates from my main pc on a second pc. What would be the procedure to export / import the quick templates. I think I will set up everything else from scratch but would like to have my templates imported and ready from the start. -- Best regards, Tom using TheBat! 4.2.33.9 on Win 7Prof, 64bit Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Restore some messages
Hello Everyone, just wonder how to best restore some messages. I used an image to roll back my pc for 2 days and as expected the messages for these two days are now gone. I do have a backup run via TB having everything in there as well as a copy of the those folders in TB that had new emails. I have quite a few email accounts but due to the weekend only two accounts had new mail. So I wonder if I can "surgically" replace a folder like XYZ Known with all it's contents and leave the rest of the TB folder tree untouched or do I need to run a full restore from my TBArchive? -- Best regards, Tom using TheBat! 4.2.33.9 on Win 7Prof, 64bit Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Best Features
Hello Everyone, I love TB and realise that I am so used to it that having to use any other email program always makes me feel like driving a car without being able to go past 2nd gear. However I also realise that I only use a few of the many features, so probably missing our on a lot due to a lack of knowledge. Can we have a thread listing the best features based on everyone's opinion. It would help me find new goodies and hopefully help others too. I am still using an old version, so any new features to help me upgrade would also be interesting. I start with the features I like and use the most: 1) Quick templates - can't do without them as they save me so much time 2) Address book macros - using multiple emails for different purposes this feature is helping me stay organised, ensuring that my responses to contacts are consistent (using the same account, the same greeting or signature etc) 3) Virtual Folders and Flags - great for task management -- Best regards, Tom using TheBat! 4.2.33.9 on Win 7Prof, 64bit Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Easy Archive (Was: Re: message base index file)
Sunday, July 9, 2017, 7:55:09 PM, you wrote: > Hi > On Sunday 9 July 2017 at 9:18:58 AM, in > <mid:306186991.20170709181...@sunnysydney.com>, Tom wrote:- >> I am trying to replicate this but before getting all >> excited >> can you please just clarify to me how an encrypted >> account >> works. If I choose to have all messages older than >> 180 days >> moved to this encrypted account automatically, I >> suppose it >> can receive "transferred" messages from the main account >> automatically without me removing encryption at that >> point? >> For an active account basically that would be every day. > I said nothing about an encrypted account. > Folders in a password protected account will receive messages without > entering the password. But you need to enter the password to look at > the folders and read messages in that account. sorry, I did not understand the terminology then. I thought password protection is some form of encryption. thank you -- Tom using TheBat! 4.2.33.9 on XP Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Easy Archive (Was: Re: message base index file)
>> - I have a password protected account (will explain >> later why it is >> password protected) that I call 'Archive'. I am trying to replicate this but before getting all excited can you please just clarify to me how an encrypted account works. If I choose to have all messages older than 180 days moved to this encrypted account automatically, I suppose it can receive "transferred" messages from the main account automatically without me removing encryption at that point? For an active account basically that would be every day. -- Tom using TheBat! 4.2.33.9 on XP Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Customising the Menu & Toolbars
Thursday, July 6, 2017, 6:09:24 PM, you wrote: > The options available in the Format menu (and some other menus in the > message compose window) vary according to which editor you are using. > For example, Bold will only be available in the HTML editor. oops, thank you for pointing this out - got it now. I was testing this from the window used for tbudl (which is set for microEd) but for some accounts I am using html. -- Tom using TheBat! 4.2.33.9 on XP Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Easy Archive (Was: Re: message base index file)
Thursday, July 6, 2017, 2:14:32 AM, you wrote: >>> Can this archive reside on a different drive to TB! >>> itself please? >> Yes. This "Archive" account is just another email account as far as >> The Bat! is concerned. The home directory location is set during the >> new account wizard and can be changed at Account | Properties | Files >> & Directories. It can be on any drive. that's great - I will need to play this option over the weekend. -- Tom using TheBat! 4.2.33.9 on XP Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Customising the Menu & Toolbars
> The customise dialogue has three tabs. On the Options tab, maybe you > need to uncheck "show button captions". Thank you - I overlooked this before. >> Also, for the >> format container, >> I can see many Actions in the middle and options >> on the right under Layout but on my page I >> have only Left/Centre/Right/Justify and Insert Smiley. >> I tried to follow the instructions in the helpfile >> but get stuck. How >> would I add Bold to appear in my formatting container? > I have no experience of this as it is not used in ordinary plaintext > emails. However, I just tried opening a new message window and > right-clicking in the headers and then customise. > If I click the "+" next to Format in the right-hand box, the menu > expands and Bold is one of the listed items. If I highlight Bold and > click the left arrow between the centre and right-hand boxes the word > Bold vanishes from the right-hand box. > In the list under Format in the right-hand box I now select the item I > want Bold to appear below, then select the word Bold in the middle > box, then click the right arrow between the centre and right-hand > boxes and the word Bold re-appears in the right-hand box below the > entry I previously highlighted. (I cannot directly make Bold the first > item in the list. To get it in that position, I have to get it into > second place, then delete the top item, then reinstate that item in > second place below Bold.) This still does not work for me consistently. While I can get some options to appear where I need/want them, others show up in the settings but never in the actual email window. -- Tom using TheBat! 4.2.33.9 on XP Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Customising the Menu & Toolbars
Hello Everyone, is there some help available ( a good link somewhere on how to customise the Toolbars? I forgot how I did this many years ago and I fail to redo this after a new installation. I tried this via rightclicking in the headers and then customize but somehow I don't end up with what I am looking for. E.g. I used to have smallish icons without text and now some of the buttons take up a lot of space . Also, for the format container, I can see many Actions in the middle and options on the right under Layout but on my page I have only Left/Centre/Right/Justify and Insert Smiley. I tried to follow the instructions in the helpfile but get stuck. How would I add Bold to appear in my formatting container? -- Best regards, Tom using TheBat! 4.2.33.9 on Win 7Prof, 64bit Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Address Book Query
Hello Everyone, I recently had to reinstall TB and imported a previous backup. One thing that did not come across was the address book, so I need to set this up again. I looked under options/preferences and found Address History but don't understand how this is working. I asked to collect addresses from incoming mail but did not want this to apply to all accounts. Despite unticking some accounts under "track history" the address book takes in new contacts from the folder I do not want but ignores the relevant folders. Also the function to scan folders for more addresses seemed like a quick way to repopulate the most important addresses but after scanning the address book remained unchanged. Apparently hundreds of contacts were found to be tracked but they do not show up in the address book. I was hoping for a quicker way to have the main contacts back in the book without having to do it manually. -- Best regards, Tom using TheBat! 4.2.33.9 on Win 7Prof, 64bit Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: message base index file
Sunday, July 2, 2017, 8:52:41 AM, you wrote: > I said that your disk may have problems, and if you can't copy the TBB > file from Windows, this pretty much confirms it - you most likely have > a failing hard drive, and you should take a full backup immediately. > You can also try to run hard drive diagnostic tool from the > manufacturer of your disk drive - some of them offer the ability to > relocate bad sectors (this usually results in some data loss, but you > can copy the files that got stuck afterwards). Jerney, I tested the drive with crystaldisk and it was indeed failing. I have now replaced it and transferred the important files over to the new drive. Unfortunately as far as TB is concerned, in the past I did not think my backup policy through. My setup with the database not on the OS drive but on the internal data drive meant I did not have any images to fall back on. I had set up backups twice weekly via scheduler but as they replace the prior files and tend to get quite big, basically I had only a week to go back. So the oldest backup was already slightly affected by the database corruption. I deleted TB from my OS, reinstalled and then used one of the backups. So for the most part everything works again but I do have one folder lost. I wish there was an easy way to archive old emails in a way that they are stored in a static way outside of the active program or database. -- Tom using TheBat! 4.2.33.9 on XP Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: message base index file
As a follow up - my TBN file is not being recreated, so it now seems that while I still have the TBB file with 5gb in that folder, none of the messages shows up. Not sure what I did but I don't think I can find the original TBN file. While I do have two backups of the full TB, these are recent and probably will have the same problem as my active program and I am somewhat reluctant to initiate a restore from there as I would lose other emails from unaffected accounts. I was under the impression that TB would reindex the folder - why is that not happening? -- Tom using TheBat! 4.2.33.9 on XP Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: message base index file
Wednesday, June 28, 2017, 4:14:15 AM, you wrote: > On Tuesday, June 27, 2017, 6:22:29, Tom wrote: >> "cannotcompressthefolder xxx. Stream rea error " >> E\TheBatmessages.tbb" The request could not be performed because >> of an I/O device error". > This could indicate a disk problem. Try copying the messages.tbb file > to another folder (make sure The Bat is closed first), delete the > original, then move the copy back, and run Maintenance afterwards. Jernej, I am not sure - what I can say is that the disk is definitely not full. Unfortunately I can't follow your suggestion as copying the TBB file is not possible. It ends the same way as doing maintenance, ie the copying runs through fine until you reach about 90% and then the error message comes up (ie the last 465 mb out of 5gb choke the system). Renaming the TBN file and reopening TB works but inside that folder no emails are shown with the counter being zero). I see that a new TBB and TBN file are being created with TBB showing 4kb and TBN 37 kb. I guess I will try to delete these and rename the original file back which will bring back the emails but does not solve the problem. -- Tom using TheBat! 4.2.33.9 on XP Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: message base index file
Tuesday, June 27, 2017, 4:29:07 AM, you wrote: > Try selecting just the problematic folder. In my experience, the > Maintenance centre gets stuck on IMAP folders, but should process > regular folders fairly quickly (I've got folders with more than 10 > messages, and it takes a few minutes to process them). Jernej, I only tried this on the problematic folder (POP) but as mentioned got stuck. I just tried to do "just" compacting and purge and while this runs through quickly on other folders (even large ones), the problematic folder again has the same issue. The green bar goes to the right to about 90% quickly and then moves very slowly only. Eventually it failed with an alert: "cannotcompressthefolder xxx. Stream rea error " E\TheBatmessages.tbb" The request could not be performed because of an I/O device error". My active database is on another internal drive to be separate from my OS drive and reading about the error, there are some references to hardware or drivers. What I don't understand however is that it only affects one particular folder. If I were to move the active database to my OS drive via options/preferences/system, would thatcreateeverything automatically? I remember I did that once before but would need to look up the procedure for it. Also, if the folder is corrupted, would I have the same issues again? -- Tom using TheBat! 4.2.33.9 on XP Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: message base index file
Monday, June 26, 2017, 9:16:13 PM, you wrote: > On Monday, June 26, 2017, 9:10:00, Tom wrote: >> I take it there is no special command to do the reindexing? Try using Folder ->> Maintenance Centre, and have "Check > integrity/repair" selected. thank you - I just did this and had to abort after about 4 hours. The process starts normally but then after going through the first folders quite quickly, it seems to get stuck somewhere in the main one. While the green process bar "pretends" to work, nothing more seems to be happening. The same goes for stopping the process, it does not stop and eventually I need to kill TB via task manager. I suppose even for a folder with 4000 emails it should not take that long? What other options do I have now? At this point I can still use TB and have access to my emails but I am getting nervous that the folder is corrupted and I may lose everything. I do have some backups but I am not sure how long ago the issue first popped up. The original error message re backup is at least 3 weeks old but the process still completed. So while I have a number of backups, I am no longer sure I can rely on them. -- Tom using TheBat! 4.2.33.9 on XP Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: message base index file
Sunday, June 25, 2017, 11:11:34 PM, you wrote: >> Which one is the index file that I am supposed to >> delete? > If you rename a file instead of deleting, it won't matter if you pick > the wrong one. >> 3) What does re-read the folder mean? > Re-start The Bat! and go to that folder and display/read the messages. Sorry, still not getting it. I tried renaming these files but seems that TB is not redoing anything afterwards when I access the folder. Depending on which file I rename, the folder either appears without content or shows 4000 files in the count but nothing in the view window. Only by renaming it to the original name the files fortunately appear back. I take it there is no special command to do the reindexing? -- Tom using TheBat! 4.2.33.9 on XP Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
message base index file
Hello Everyone, after using TB for 10 years I have come across the following error message from maintenance centre recently when running regular schedules backups: "An error occurred while storing data of the folder \\xyz -Known It is possible that the message base index file is damaged - try to delete the index file and re-read the folder, then try to backup again" 1) What exactly does that mean as at the moment I don't notice any issues? The folder in question has about 4000 messages currently. 2) Looking in the relevant folder on explorer, I have Messages.TBB (5gb) and Messages.TBN (8mb) as well as a bat88EE.tmp file ( 1.2GB). Which one is the index file that I am supposed to delete? 3) What does re-read the folder mean? 4) Is my understanding correctly that deleting the index file is not the same as deleting the messages? -- Best regards, Tom using TheBat! 4.2.33.9 on Win 7Prof, 64bit Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: line/paragraph break
sorry, not sure what I did before but ALT+L now works and this is what I was looking for there are heaps of shortcuts like this and I only use very few so to forget even those is rather embarrassing. -- Tom using TheBat! 4.2.33.9 on XP Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
line/paragraph break
Hello Everyone, I am having a brain freeze and cannot remember the command for a line / paragraph break when writing an email. I thought it was something like alt + L or some other combination but this does not work and not being able to remember this drives me insane. Can anyone rescue me? -- Best regards, Tom using TheBat! 4.2.33.9 on Win 7Prof, 64bit Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Changing directory
Friday, December 2, 2016, 1:06:07 AM, you wrote: > Hello Rick, > On Wed, 30 Nov 2016 22:47:44 -0500 GMT (01-Dec-16, 10:47 +0700 GMT), > Rick wrote: >>> interestingly enough I changed the directory now and TB rebuilt all >>> the folders and once I restarted the bat, not only did everything work >>> but all the old emails were already there. I did not expect that. >> I guess when you change the mail folder it does the move for you. I did not >> know that >> Thanks! > Hi guys, > I just saw this thread. Yes, when you change directories within TB!, > the whole mail file will be moved to the new directory. I've done that > in the past, and I think it's a good thing. Guys, I totally agree. I just put in my new harddrive and transferred my mail directory from OS drive back to the new drive using this procedure. Very easy and everything is in its place. Just wondering now the "left-over" files on my OS drive being - smimernd.bin -FolderTabs.cdb -thebat_Exceptions.log do I need to keep them or are they now redundant? They are small, so not relevant for storage or taking up space, just prefer a clean look if they are not relevant anymore. -- Tom using TheBat! 4.2.33.9 on XP Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Changing directory
Thursday, December 1, 2016, 1:19:22 PM, you wrote: > Yes you can revert. You can save out any new messages and import > them to the new location. If you are taking it into the shop,just > copy the data folder to your OS drive and put it back when you get the drive > situation figured out Rick, interestingly enough I changed the directory now and TB rebuilt all the folders and once I restarted the bat, not only did everything work but all the old emails were already there. I did not expect that. -- Tom using TheBat! 4.2.33.9 on XP Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Changing directory
Hello Everyone, I have my Bat configured to store all mail on an internal separate drive different from the Os. This drive appears to have issues I want to remove it before checking it out further or replacing it. At the moment it still works and I have a full backup. If I change the directory for mail to my OS drive for now - will this only affect new messages? In other words if I revert back to my old setup tomorrow either with a new harddrive or convinced that the error message can be ignored, I would "only" not have today's emails in my folder history -- Best regards, Tom using TheBat! 4.2.33.9 on Win 7Prof, 64bit Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
checking for attachment
Hello Everyone, Just wondering if there is a setting to have TB check on attachments before sending it and warn if necessary - in case I miss actually attaching it before clicking the send button. -- Best regards, Tom using TheBat! 4.2.33.9 on Win 7Prof, 64bit Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Backup Query
Thursday, January 22, 2015, 1:04:34 PM, you wrote: Hello Rick, Tom, I don't know why you have set up automatic backup twice. Anyway, I would think you can restore only from the .tbk file. The .$1 might be a previous version, kept as a backup (of the backup). Thomas, I don't remember why the two backups were set up via different methods, I think I set up the first one under system/preferences and when I wanted to do a second weekly running on a different weekday and going to a different destination drive I had to use scheduler. Just want to have two independant backups for safety. I think I will delete the strange backup with $ symbol and just see what happens. My actual mail database is not on the OS but on a second internal harddrive, so hopefully less likely to die due to wear and tear. -- Tom using TheBat! 4.2.33.9 on XP Current version is 6.6 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Backup Query
Hello Everyone, I have been running backups for several years twice weekly saving to two different drives. Fortunately I never really needed them but I sure would like to have a backup ready if disaster strikes. Looking at the backup folders, I am confused as to the output files: Backup 1 shows two files with different file names and extensions: a) TBBackup.TBKExt. tbk Modified 21/1/15 Created 23/10/13 Size: 7.685,533 KB b) TBBackup.$1 Ext. $1 Modified 14/1/15 Created 14/1/15 Size: 5,832,518 kb Backup 2 shows Weekly.TBK Ext tbk Modified 11/1/15 Created 27/10/13 Size: 7,624,364 It seems that I set up one backup via system/preferences and the second one via the scheduler, though both appear in the scheduler. I assume that the backups only override the previous one, so only the latest will be kept. Is that right or are there any settings as to how many versions are to be kept? I don't understand what the second backup with $1 means and why it is smaller. Is that possibly a corrupted or incomplete backup also explaining that in this folder I have two backups? Maybe TB is smart enough to only delete the prior backup if the process has successfully created a new one? -- Best regards, Tom using TheBat! 4.2.33.9 on Win 7Prof, 64bit Current version is 6.6 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Font size
Monday, December 1, 2014, 11:25:37 PM, you wrote: On Monday, December 1, 2014, 5:25:08, Tom wrote: Thank you very much - very useful. The one thing I am still searching for is where to set the font inside the actual email message window and the preview pane. Look in Preferences - Viewer/Editor - Profile layout; in addition, Ctrl+mousewheel also works. Guys, thanks for your help - everything adjusted now as needed. I think the Ctrl + mousewheel does not work for me but this may be due to either my older version of TB or my mouse. Since the modifications were possible via preferences - I am all set. -- Tom using TheBat! 4.2.33.9 on XP Current version is 6.6 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Font size
Hello Everyone, just wondering if there is any trick to increase the font size within the bat for easy reading. I noticed under colour groups you can edit the font to bold or underlined but could not find anywhere to set a larger font. I like the ctrl + command in browsers to help with too much text and bad eyesight. -- Best regards, Tom using TheBat! 4.2.33.9 on XP Current version is 6.6 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Font size
Hello Everyone, just wondering if there is any trick to increase the font size within the bat for easy reading. I noticed under colour groups you can edit the font to bold or underlined but could not find anywhere to set a larger font. Options | Preferences | System | Account Tree Font Options | Preferences | Viewer/Editor | Message Viewer/Editor Options | Preferences | Viewer/Editor | Source Viewer Thank you very much - very useful. The one thing I am still searching for is where to set the font inside the actual email message window and the preview pane. -- Tom using TheBat! 4.2.33.9 on XP Current version is 6.6 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: How to import a root certificate
How do I import a root certificate. It's several years since I needed to do this, and my memory of it is unclear. I think you set up an address book entry, import the certificate into that AB entry, view the certificate, go to the certification path tab, select the certificate you want to trust, and click add to trusted. I played about with self-certificates quite a few years ago, and just for email, not TLS. And I have had to import new root certificates a few times, when email service providers changed server certificates and when correspondents had s/mime certificates from a CA that was not already there or had expired. So no great wealth of experience on my part. Thank you very much - yes, the critical issue was that I had to import the Geotrust Global CA first. Once I had done that, our self-signed certificate was fully validated. -- Tom using TheBat! 4.2.33.9 on XP Current version is 6.1.8 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: How to import a root certificate
Wednesday, July 23, 2014, 10:07:48 PM, you wrote: Hi On Wednesday 23 July 2014 at 10:05:44 AM, in mid:28389624.20140723190...@sunnysydney.com, Tom wrote: Thank you very much - yes, the critical issue was that I had to import the Geotrust Global CA first. Once I had done that, our self-signed certificate was fully validated. I'm slightly confused. This suggests that after creating your self-signed certificate, you then got it signed by Geotrust Global CA. Importing (and trusting) the root certificates of all the CAs in the world would not validate a certificate that was signed only by itself and not by a CA. Sorry, my mistake, badly worded - don't know enough about the terminology. We purchased a certificate from Geotrust but while it was valid and accepted by outlook or other mail program, TB rejected it. I think the reason was that there was no global certificate from geotrust in the addressbook. Once I downloaded and imported this, our new certificate for the mail server was accepted and the TLS handshake worked without further issues. -- Tom using TheBat! 4.2.33.9 on XP Current version is 6.1.8 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
How to import a root certificate
Hello Everyone, using TLS for email retrievals from our mail server now, we installed a new certificate on the server. It's a valid certificate but self-signed and while outlook and other mail programs are happy, my TB does not like it. I am getting an alert that the server did not provide a root certificate during the session, and there is no root certificate in my address book. Connection may not be secure. The options to view or add to trusted are greyed out. I have a choice to continue and if I do so I am getting my email. But this is per email account and each time I want to retrieve emails, so not a working solution. How do I import a root certificate. I can see the address book section and the import function there but I am unclear on how to create the file for import. What format should that be in? I have an email with the certificate details (a quick SSL Basic SSL Certificate and could copy/paste that info into a file but I suspect The Bat is looking for something more than a text file? I did some searching but found either very old postings without any outcomes or a simple import advice. Sorry I am not experienced enough and any assistance will be appreciated a lot. -- Best regards, Tom using TheBat! 4.2.33.9 on XP Current version is 6.1.8 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
TLS and POP
Hello Everyone, I used to receive all my emails without encryption via POP but due to some changes relating to the server, this has now been changed to TLS. Unfortunately there seems to be some issue with the certificate on the server, not properly covering the mail server only the website. We are going to fix this but in the mean time TB is refusing to download the relevant emails. The first time I changed the protocol and tried this, some alert came up, advising me about this untrusted certificate and asking if I wanted to accept it or similar. I believe I said yes but I am only getting TlS handshake failures. I can't force the pop-up again to look up the override or amend it and cannot find the setting for this. How can I fix this -any help is greatly appreciated. -- Best regards, Tom using TheBat! 4.2.33.9 on Win7 Current version is 6.1.8 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Size of backup
Hello Everyone, I am in the process of migrating to a new pc and would like to shift my existing bat with all emails, quick templates and accounts over. I just noticed that a full backup I did yesterday came up to 6,584.884 kb - this was done the manual way via tools, backup all options ticked. My normal weekly backup done via the scheduler is about 10% larger? Why is that and how do I best import all my details into the new setup of TB? -- Best regards, Tom using TheBat! 4.2.33.9 on XP Current version is 5.2.2 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Backup
Sunday, January 24, 2010, 6:00:15 PM, you wrote: Hallo Tom, On Sun, 24 Jan 2010 17:32:23 +1100GMT (24-1-2010, 7:32 +0100, where I live), you wrote: T My main mail folder is saved on an internal harddrive that does not T carry the OS. So if my OS harddrive dies, my mail should be fine. T I also do a scheduled backup via TB weekly with full backup of all T accounts, addressbooks etc, ie all the options given. Just wondering. Where do you store those backups? T I never had to reinstall my mail as so far TB has proven to be very T reliable. I feel confident that with the above procedure my mail is T safe, however I wonder about some of the other configs that I have T created with lots of testing and patience, in particular my templates. T Where exactly are they stored and can they be backed up? I previously T was told that I cannot export them but is there a folder somewhere T that keeps all of them so that in case of a new installation I could T cut/paste this folder into the new installation? Those are stored within your backups, so no need to worry about that. Roelof, the normal backups are going back to my OS drive ( so the thinking is that if the mail directory goes corrupt, I have backup - if the OS drive goes bust, my mail directory is not affected. If both go bust, at least I have the monthly backup on an external drive. As for the scheduled backup containing the templates etc, it's good to hear that. I have never done a reinstallation from these backups - only tried it once with voyager and that was a complete mess. -- Tom using TheBat! 4.2.12.4 on XP Current version is 4.2.12.4 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Backup
Hello Everyone, I am reviewing my backup policy and would appreciate some comments and suggestions on how to improve things. My main mail folder is saved on an internal harddrive that does not carry the OS. So if my OS harddrive dies, my mail should be fine. I also do a scheduled backup via TB weekly with full backup of all accounts, addressbooks etc, ie all the options given. I do additional monthly backups of my mail directory via an external backup program to a different external harddrive. I never had to reinstall my mail as so far TB has proven to be very reliable. I feel confident that with the above procedure my mail is safe, however I wonder about some of the other configs that I have created with lots of testing and patience, in particular my templates. Where exactly are they stored and can they be backed up? I previously was told that I cannot export them but is there a folder somewhere that keeps all of them so that in case of a new installation I could cut/paste this folder into the new installation? -- Best regards, Tom using TheBat! 4.2.12.4 on XP Current version is 4.2.12.4 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Filter issue
Sunday, September 27, 2009, 4:49:19 PM, you wrote: It looks as though something has perhaps become corrupted. Why not try writing a completely new filter from scratch? I am going mad :( - I tried to simplify the filter purely for testing - it's now if sender contains nam...@gmail.com move to folder XZY I am testing this on one highlighted message via refilter selected folder with the relevant boxes ticked. The message is not picked. I have cut and pasted the email address to avoid any typo. -- Tom using TheBat! 4.2.9.1 on XP Current version is 4.2.10.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Filter issue
Saturday, September 26, 2009, 12:41:17 AM, you wrote: Hi On Friday 25 September 2009 at 12:21:00 AM, in mid:415057556.20090924182...@fastmail.fm, Stuart Cuddy wrote: Hello Tom, Thursday, September 24, 2009, 5:06:04 PM, you wrote: T I have however tried some radical changes and even T for these some messages do not move: T if header contains j@company.com and sender match T sharyn...@isp.com move to folder ABC You may not want to use Match as I think this refers to regex. I thought matches all as regexp was the only condition that took regexps. I was also wondering whether match worked if you just included the email address or just the name but the message had both. My testing shows it does. Still no luck, tried to change it to header field to or cc or bcc and sender contains ... but still some messages won't budge. -- Tom using TheBat! 4.2.9.1 on XP Current version is 4.2.10.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Filter issue
Thursday, September 24, 2009, 11:41:38 PM, you wrote: A few thoughts:- Is y an email address or a name? If a name, is it stated slightly differently in the email sent to y, z, a, b and c that does not end up in the folder you want? Assuming y is your address, are any of z, a, b or c yours as well? Is it a common filter or a filter on one account? Are the messages addressed to y, z, a, b and c coming in through an account the filter is active on? Does the filter have continue processing with other filters selected, and if so could a filter further down the list be moving the message addressed to y, z, a, b and c back out of the folder your filter described above has moved it to? Does it make any difference if you change the order of the filter conditions? (recipient contains y and sender contains xx instead of sender contains xx and recipient contains y) thanks everyone for their responses. Ok, here are some additional details: the exact filter is: recipient contains j@company.com and sender contains sharyn move to folder ABC however the sender's email address is sharyn...@isp.com so I suppose it should make no difference with respect to your first question. As mentioned it works fine for a single recipient but nothing happens when the incoming email is as follows: from Header: from: sharyn...@isp.com to: sharyn...@isp.com, j...@company.com, sa...@company.com cc: j@company.com, some...@someothercompany.com Question: is cc not considered to be a recipient? What would be the filter rule in that case? The filter is active and any previous filter is set to continue processing. Haven't tried the last suggestion yet. I have however tried some radical changes and even for these some messages do not move: if header contains j@company.com and sender match sharyn...@isp.com move to folder ABC with the offending email being: from sharyn...@isp.com to j@company.com, j...@company.com, sa...@company.com cc external addresses. stumped... -- Tom using TheBat! 4.2.9.1 on XP Current version is 4.2.10.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Filter issue
Hello Everyone, I set up a filter to move incoming emails to a special account if sender contains xx and recipient contains y. This works well if the recipient is only y. I cannot figure out how to set the rule so that it works even if the email was sent to y, z, a, b and c. -- Best regards, Tom using TheBat! 4.2.9.1 on XP Current version is 4.2.10.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Postponed emails
Hello Everyone, I sometimes use the delayed email sending function but have run into a problem. I set up a custom date intending to send something after the weekend at 08.00 AM. Due to a mistake I configured it for Tuesday. I fail to see how to change this now. While I can amend the details (to +15 minutes) which would be fine, at that time nothing happens. I can not take away the postponed function and send immediately, so I guess I can only delete the email and start a fresh one. I am sure there is a solution for this and it's just one of those days for me. -- Best regards, Tom using TheBat! 4.2.9.1 on XP Current version is 4.2.10.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Postponed emails
Monday, September 21, 2009, 2:27:19 PM, you wrote: Go to Tools/Scheduler and edit the scheduled item for sending the message. To edit the item right click on it and click on properties, this opens an editing window where you can change the times etc.. Alternatively you can delete the scheduled delay. thanks - I knew it was just me ;) -- Tom using TheBat! 4.2.9.1 on XP Current version is 4.2.10.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Redirect and Filter
Hello Everyone, I set up a filter on one of my accounts to redirect incoming mail to another external account provided certain criteria are met. This worked well for a while. I am not sure what changed or what I might have changed but currently the filter only works to place the relevant email into the outbox but does not send the email anymore. I have to manually do so. Where should I look to change this back to automatic? -- Best regards, Tom using TheBat! 4.2.6 on XP Current version is 4.2.9.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Redirect and Filter
Sunday, July 26, 2009, 11:57:44 PM, you wrote: Hallo Tom, On Sun, 26 Jul 2009 18:29:32 +1000GMT (26-7-2009, 10:29 +0200, where I live), you wrote: T This worked well for a while. I am not sure what changed or what I T might have changed but currently the filter only works to place the T relevant email into the outbox but does not send the email anymore. I T have to manually do so. Check the options tab of your filter. thanks Roelof but the filter is active and send generated messages says 'immediately. Nothing else is ticked. The conditions are if x met then redirect to -- Tom using TheBat! 4.2.6 on XP Current version is 4.2.9.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Recommendations for Anti-Spam Plugin for TB?
Sunday, July 19, 2009, 4:14:48 AM, you wrote: I am intrigued by the statement on the AntiSpam Sniper site that the plug-in can delete SPAM right on the server. That would save me a lot of needless download time. I tried Antispam-Sniper recently but went back to Mailwasher (not as plug in but stand-alone). For me the ability to delete mail on the server without having to download it first is important. While antispamsniper obviously can do that, I got frustrated that each time I wanted to check my email accounts (about 10 of them), it took several minutes for the process to finish. This seems to relate to the checking process against various databases but in Mailwasher it is done much faster. It also allows me to check on individual spam or its headers before nuking them. -- Tom using TheBat! 4.2.6 on XP Current version is 4.2.6 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Foreign Language issue?
Wednesday, July 8, 2009, 12:18:44 AM, you wrote: Hello Tom, On Tue, 7 Jul 2009 17:55:43 +1000 GMT (07/Jul/09, 14:55 +0700 GMT), Tom wrote: T I suspect this is due to the sender using a chinese version of T windows. However I never had the issue prior to the latest upgrade. Is T there something I can do in my config of TB to prevent these squares? Version 4.1.x and up indeed have a problem with foreign character sets. Maybe you can add to https://www.ritlabs.com/bt/view.php?id=7654 The bug report title is about Thai mails, but it could well be true for all non-Latin and non-Cyrillic character sets, as you have just encountered it with Chinese. Maybe only for DBCS? Korean or Japanese, anyone? I added a note to your bugreport. My last version prior to the update was 4.0.28.3 and the problem did not exist then. -- Tom using TheBat! 4.2.6 on XP Current version is 4.2.6 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Foreign Language issue?
Hello Everyone, I recently upgraded to 4.2.6 and now notice that some emails from our overseas office get garbled, e.g. (details slightly changed) XYS INTERNATIONAL FREIGHT LIMITED 香港九??尖沙咀?V?|道２５??港威大?B一０?牵常埃彩摇? ???a：(852) 4924 4608 ?髡嫣??a：(852) 3678 0910 邮件地址:f.y...@xyz.hk 澳大利亚全达国际运通司上海代表处 上海市天钥桥路325号嘉大厦A座3012室 邮编 200030 电话：0086 +21 3363 2680 Ext.112 传真：0086 +21 3363 2342 邮件：olive@sha.xyzr.net 网址：www.xyz.com.au I suspect this is due to the sender using a chinese version of windows. However I never had the issue prior to the latest upgrade. Is there something I can do in my config of TB to prevent these squares? -- Best regards, Tom using TheBat! 4.2.6 on XP Current version is 4.2.6 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Exporting templates
Hello Everyone, I love using my templates and do miss them when I work on a different pc without TB. Is there any way to export them in csv/txt or some other format that a text reader can understand. I am not concerned that the macro function will not be available but even using a cut/paste procedure from a usb stick would be preferable to creating all those templates from scratch or from memory. I could go through the most useful ones manually and copy them to a file but I am hoping that there is some inbuilt export function just for templates that has eluded me so far. -- Best regards, Tom using TheBat! 4.0.28.3 on XP Current version is 4.2.6 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: How to kill a zombie identity in the from field
Thursday, June 11, 2009, 11:41:45 AM, you wrote: Hello Everyone, I disabled one of my accounts as it received too much spam. The account still exists for the history but will not be used anymore for sending or receiving emails. I cannot find a way to stop the auto-suggestion to come up with my now deleted address on top. I went to my address book and took out the offending email but no luck, it still happens. Clicking on the from field to use the down arrows on the side and then going down to the offending address to delete it, does not work either. I believe this works in the To: field but not here. How else can I get rid of this remnant. At present with the account no longer configured to have a server address, no emails will be sent (which is good) but it is annoying that the account is chosen by the system without good reason and I have to manually override this each time. Have you gone to OPTIONS / PREFERENCES / ADDRESS HISTORY ? This was one of the culprits - the other one was a template/macro used for the recipient being part of a group linked to this old account. Now it's fixed :) Thanks everyone -- Tom using TheBat! 4.0.28.3 on XP Current version is 4.2.4 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
How to kill a zombie identity in the from field
Hello Everyone, I disabled one of my accounts as it received too much spam. The account still exists for the history but will not be used anymore for sending or receiving emails. I cannot find a way to stop the auto-suggestion to come up with my now deleted address on top. I went to my address book and took out the offending email but no luck, it still happens. Clicking on the from field to use the down arrows on the side and then going down to the offending address to delete it, does not work either. I believe this works in the To: field but not here. How else can I get rid of this remnant. At present with the account no longer configured to have a server address, no emails will be sent (which is good) but it is annoying that the account is chosen by the system without good reason and I have to manually override this each time. -- Best regards, Tom using TheBat! 4.0.28.3 on XP Current version is 4.2.4 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Filter Help needed
Hello Everyone, I am hoping for some clarification re filter rules. I would like to streamline emails generated on a website to different accounts ( in my bat and external) depending on who works on them. I set up some filter but I am afraid I have not fully understood the way they should work in sequence. My current set up is: 1) known _ if address book contains sender move to inbox known 2) subject contains skipped move to folder A 3) subject contains mail delivery or header contains mailer daemon or text contains successful delivery notifications or text contains fatal error move to Folder Bounce 4) text contains new address or text contains new account info forward message to other email address A 5) recipient contains xyz forward to email address B All filters are set to continue processing with other filters. Should I use forward message to other email or redirect? What is the difference? Does forward just mean a copy will be sent but the original email is still going into the folder and then will be processed by the next filter? My idea is to direct the emails to whoever is working on them without creating duplicates or cluttering the original mailbox. So if filter rule 3 is met, the journey ends in folder Bounce but otherwise rule 4 should apply. -- Best regards, Tom using TheBat! 4.0.28.3 on XP Current version is 4.1.11 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Virtual Folder query
Hello Everyone, I have messed up a virtual folder and would like to start fresh with respect to these folders. How can I get rid of the existing virtual folders. If I delete them, the original email is also deleted. Is there a another way to hide these folders, create new virtual folders and refilter the base folder? -- Best regards, Tom using TheBat! 4.0.28.3 on XP Current version is 4.1.11 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Virtual Folder query
I guess I just remove the existing filters? -- Tom using TheBat! 4.0.28.3 on XP Current version is 4.1.11 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Virtual Folder query
Thursday, February 19, 2009, 9:02:26 PM, you wrote: Hello Tom, How can I get rid of the existing virtual folders. If I delete them, the original email is also deleted. No, if you delete a Virtual Folder no messages will be delete. They will remain in the real folders where they are. VFs don't hold any messages, they just 'display' messages actually residing in one or more real folders. Ok, but if I delete a message in a virtual folder then the original message gets also deleted, right? In this respect they VF operate different to copies in secondary folders. -- Tom using TheBat! 4.0.28.3 on XP Current version is 4.1.11 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Log Files and Error Reporting
Hello Everyone, I noticed that one of my accounts did not receive any emails and assumed it was due to the holiday season. Only today I realised that I had changed the password when travelling. While searching for the error it occurred to me that I never received any error message (obvious and visible) that the server had rejected connection. I had checked logs but did not realise at the time that they are all account specific, so when I clicked on logs before being in another account, it showed retrieved messages. Is there any other way to be alerted to retrieval problems or to access an overall log for all accounts? This would make it so much easier to check when you have more than a few accounts. -- Best regards, Tom using TheBat! 4.0.28.3 on XP Current version is 4.1.7 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Restore with all accounts
Hello Everyone, after giving up on Voyager, I am now trying to restore my complete email set-up via backup/restore onto my laptop. I have just done so and thought everything went smoothly. However, I now discovered that for some accounts the messages were not restored. I don't understand the system behind it. For many of my accounts I have sub-accounts for older messages (in or out), so at first I thought only the standard settings like inbox, sent can be restored (though that would be a terrible shortcoming if I ever needed to restore everything on my desktop). But then I can see that the backup went fine for two accounts and 5 other accounts remained empty. And how about virtual folders, these did not make it either. I checked the backup settings but you can only tick the accounts you want, there is no tick box for including sub-accounts or making other adjustments. Is there anything else I can do to get a fully matching copy onto my laptop? -- Best regards, Tom using TheBat! 4.0.28.3 on XP Current version is 4.0.38.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Voyager Synch
Sunday, December 7, 2008, 8:10:39 PM, you wrote: If you want to keep their message base the same, the best way to manage that would be to create a full backup from TB and restore that to Voyager and when you're back, you create a backup from Voyager and restore that to TB on your PC. As long as you don't use them simultaneously this procedure should work. This did not work for me. The restore seemed to time out quickly and while the usual warning this could take a long time was accepted, after about 30 minutes I gave up. When I cancelled the restore, I noticed that the accounts were imported but no emails at all. I am also missing my templates and the accounts are not configured with their relevant connection data. On the plus side, the address book has been imported. Any idea why this is not working for me? I am using the Pro Version but my database is not encrypted. I realise that voyager has an ecrypted database - could that be the reason and if so, how could I deal with it? -- Tom using TheBat! 4.0.28.3 on XP Current version is 4.0.38.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Voyager Synch
Sunday, December 7, 2008, 8:10:39 PM, you wrote: If you want to keep their message base the same, the best way to manage that would be to create a full backup from TB and restore that to Voyager and when you're back, you create a backup from Voyager and restore that to TB on your PC. Just to clarify, if I did a backup/restore as described today (from desktop to voyager) for testing and then did another backup/restore at the end of the week, would that just overwrite/update voyager with the latest data? -- Tom using TheBat! 4.0.28.3 on XP Current version is 4.0.38.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Voyager Synch
Hello Everyone, I am trying to follow the instructions in the help file for synchronising my primary bat with a new voyager bat on my usb. I installed voyager and tested it with a newly set up account and everything works as it should. I would like to tranfer my whole existing bat to voyager to be available during an upcoming trip. So following the guidelines my Laptop is installation 1, my prime bat is installation 2 and the synch file should be happening on voyager. However each time I try to go through step three, voyager just times out/freezes with the maintenance centre appearing plus hourglass but no further processing. I am not sure if my file size is too big? My USB stick has free space of 3.75 gb - if I look at my TB folder with all accounts and templates, this shows 2.26 GB. Do I need more free space or what am I missing? I also don't see any way to select the accounts for backup with respect to my main Bat. It seems I only have the option for installation 1 (which currently is pristine) but for installation 2 the choice only relates to address books. -- Best regards, Tom using TheBat! 4.0.28.3 on XP Current version is 4.0.38.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Voyager Synch
as an update: I realise that the message base in Voyager is encrypted by default. Since I upgraded my existing Home Version to Pro on my main pc, my current database is not encrypted. Could that be the reason for the failure and is there a way around it. I can't seem to find anything on how to encrypt the database - only info relating to emails to be sent. -- Tom using TheBat! 4.0.28.3 on XP Current version is 4.0.38.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Changing of license
Saturday, December 6, 2008, 3:02:48 AM, you wrote: T What would be the procedure to apply the new Pro license to my current TB and T have the existing license Home license then installed on a different computer? Open the message with the new registration info in the preview pane and select from the menu: Help - Enter Registration Code Now you've registered your existing copy as pro. Redirect the old registration info message to your other computer and follow the same procedure. Thanks Roelof, was hoping for this but thought it might be more involved. This is too easy :) -- Tom using TheBat! 4.0.28.3 on XP Current version is 4.0.38.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Changing of license
Hello Everyone, I am currently using TB home but would like to use the PRO version in future. Instead of upgrading I purchased a new (second) license so that in future I can use TB on two computers. What would be the procedure to apply the new Pro license to my current TB and have the existing license Home license then installed on a different computer? -- Best regards, Tom using TheBat! 4.0.28.3 on XP Current version is 4.0.38.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Voyager
Wednesday, November 19, 2008, 7:20:48 AM, you wrote: If you are taking your own laptop, you could just duplicate your TB! setup from your desktop PC onto your laptop. No need to upgrade to Pro or to try Voyager(-; would that be covered under my license or be considered running a second instance of TB? You may need different settings to send mail from a different location (for example, if the mail server is at your ISP and requires connecting via their network). yeah, that is right but would not be a problem. You would need to integrate the messages you received on your laptop while travelling into the messagebase on your PC after your return. How would I do that without messing everything up? I used webmail in the past and using leaving messages on server downloaded again after return to my normal workstation. However, any emails sent from webmail would not show up or only if using cc to my own account and then have to be shifted around to the correct folders (from inbox to sent) with having the wrong time stamps? -- Tom using TheBat! 4.0.28.3 on XP Current version is 4.0.24.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Voyager
Hello Everyone, I am currently using TB Home and am curious about Voyager. I understand that to use Voyager I could upgrade to TB Pro but despite looking at Ritlabs explanation page, I am not sure what I get with Voyager. I normally use TB on my desktop but will be travelling shortly. I could just log on to my accounts via webmail but would miss my many templates that make life so much easier. If I upgraded to Pro and then downloaded voyager (free?), how could I then make use of it during my travels with a laptop? -- Best regards, Tom using TheBat! 4.0.28.3 on XP Current version is 4.0.24.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Voyager
Monday, November 17, 2008, 4:55:49 AM, you wrote: - upgrade to Pro includes Voyager - Voyager: flash drive, USB stick - on any computer, including your laptop :) - if you want to send messages elsewhere, from another IP address, through your own ISP, be sure to verify that your ISP's authorization method is 'POP before SMTP' - before and after travel synchronize desktop/stick excellent - seems exactly what I need. When you install/set-up Voyager, is there any way to export your current set-up with respect to accounts and templates? Also, does it come with some inbuilt synchronize function or plug-in? -- Tom using TheBat! 4.0.28.3 on XP Current version is 4.0.24.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Deleting an attachment
Tuesday, October 21, 2008, 9:11:49 PM, you wrote: Deleting a message means that it's marked as deleted and doesn't show anymore (unless you choose Folder - Browse deleted messages) even when a message shows in trash, it's still present in the original folder. Same thing goes for messages that are moved to another folder, they're still present in the original folder, just marked as read. It stays like this until you compress the folder. That's a reason why we advise to compress all folders on exit (or at least regularly) Deleted attachments are handled the same way, they're merely marked as deleted, but they won't show when you browse deleted messages. They'll be removed when you compress the folder. Thanks Roelof and listen2reason, I appreciate the clarification. -- Tom using TheBat! 4.0.28.3 on XP Current version is 4.0.24.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Deleting an attachment
Hello Everyone, just received an email (spam) with an attachment (supposedly jpg). I am viewing emails in this account as txt and do not open such attachments. Still I am wondering about the treatment of this attachment. I have deleted the email, so it now appears in trash. Via right-click I have deleted the attachment - now I am wondering where is it gone? Does it still slumber somewhere in the database and just does not show anymore or is it really gone? -- Best regards, Tom using TheBat! 4.0.28.3 on XP Current version is 4.0.24.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Storage of Email Attachments
Hello Everyone, for a number of accounts I have set the storage of attachments to be kept separately in a special directory. I prefer it that way to have one bucket that has all attachments stored safely in case I need to go back to search for the attachment later (irrespective of my email storage). If someone wants to point out drawbacks to this policy, please do so. I am now noticing that accessing this storage folder on my harddrive becomes sluggish, I guess due to the number of files stored there. As my need to access these attachments diminishes rapidly after 3 weeks, I would like to shift all attachments older than 3 weeks to another folder. What are the implications for my emails and email database? I am always worried about doing things that may corrupt my TB database. My moving these attachments now from folder A to folder B within Windows explorer, will that have any consequences for TB? New attachments are still supposed to be stored in the same folder. -- Best regards, Tom using TheBat! 4.0.28.3 on XP Current version is 4.0.24.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
signature template query
Hello Everyone, I just noticed an issue with my signature templates. I have set up templates with signatures for various correspondents and accounts to simplify my life :) For this list I am using a simple greeting with my current version after the normal separator. I don't know if you can see the signature as in my compose window the signature appears faint. Also instead of the double hypen -- only one hyphen shows up. I checked that the templates shows up normally. I also sent some test messages to myself and the outcome was completely confusing. The first email I received with my faint signature did not show up any signature at the receiving end. I then replied to this and did a second test using an additional manual signature. Once this second email arrived, I not only saw two signatures (template manual) but all of a sudden the first email with the faint signature showed up normal. Interestingly in my reply email it clearly shows no original signature (though perhaps this is the proper way of cutting off signatures in replies?). Does anybody know when a signature comes up as faint, what it means and how it should show up at the recipient? Looking in my sent folder, I can see some emails with faint and some with normal signature. I never noticed this before, don't know if something has corrupted. -- Best regards, Tom using TheBat! 4.0.24 on XP Current version is 4.0.24.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
