Re: Scary message

[Nicolas Berthelot]

Hello

I have similar problem with IMAP folders, when I give too many commands in a 
row, i.e. - Delete message from Inbox - Empty trash.

The problem seems to arise because the message is moved fast locally, but it 
can take time to sync the move to the trash on the server. The empty trash 
command is run instantly on the local base, and the message gets lost in 
between. Maybe à missing / mixed-up reply from the server.

The solution I run is - Get the name of the local base file (right click 
Properties on the folder where the ghost message is) - Close the bat - Delete 
the local file in explorer - Run the bat. It recreates the local file from the 
server

This will erase all messages not synced on the server, for this precise folder.

Your problem is a bit different (old messages) but the solution will work. You 
should connect to the webmail of your server to check that all messages you 
want to keep are there.

Also you can copy all messages to a local folder. In my case, work on messages 
other than the ghost message was not affected, hence they could be copied 
elsewhere

Hope this helps

Nick

Current version is 5.2.2 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Scary message

[Nicolas Berthelot]

Jack,


 NB I have similar problem with IMAP folders, when I give too many commands
 in a row, i.e. - Delete message from Inbox - Empty trash.
 
 I'm using POP. Will this make a difference?

Yes,  Its completely different.
- The default  usual setting of the pop protocol will wipe messages from the
   server once received.
- What you do with messages afterwards is not sent back to the server, so
  there is no sync issues

 Can you copy / move good messages to another folder ?
If you can access only more recent messages (than the ghost), you can try to 
invert the order in the message list (click on the date column header), so 
that earlier message are above the faulty one.

If yes, then you can save the good messages elsewhere, then delete the folder 
with the ghost, in file explorer.  The bat will recreate an empty base file on 
start up to witch you can copy good messages back

If no, then messages not backed up may be hard to recover

Is your message base encrypted? 

If no, the files containing the message base are quite straightforward to find 
in explorer. They are organised in folder matching The bat folder 
organisation. You can copy the folder (files in windows file explorer) to a 
backup location. Hence if you have problems trying to fix the issue, you will 
be able to recover the base to try another fix by simply copying the original 
message base files back. This is also true for an encrypted base, but file  
folder names are mangled, so they are tedious to find.

Base file are for each The Bat folder two file. One with the messages, one 
with an index of the messages. There can be Somme more, that are backups, 
created routinely by the bat. These are copy of the normal files, with changed 
extensions

I am writing from a different computer (no Bat), so I cannot give details of 
the file extensions out of memory

Have you tried the built-in maintenance tool? 

Best Regards, 

Nick


Current version is 5.2.2 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html