Re: Where to I forward invalid HTML??

2012-12-17 Thread RS (FEDARA)

 Strangely enough, it doesn't indicate any email address for forwarding
 the message. Do they want it? Do they care? How hard am I supposed to
 research where to send it??

 From the shores of this list and other TB-related lists I would say
 Ritlabs is pretty non-interested in bug issues. It seems the focus is on
 developing, not fixing - go figure.

Agreed...
-  having  a  problem with proper detection of e-mails coding (happens
only  in  TB!)  ;  well,  e-mail  is  properly  detected but displayed
encoding  is not (need to manually click on something else and back on
the encoding that was selected by TB! to have it properly displayed).
Reported  to  developers  long  before  previous Bug Tracker crashed ;
developers were provided with sample e-mail and nothing happened.

-  (for  instance)  Allegro.pl  newsletter  e-mails (have mini photos)
freezes  my computer for 10-15s (OC 1090T (6 cores)) ; TB! takes up to
25-35% of CPU and to display that message memory usage jumps from 80MB
to 135-140MB,

-  After  over  a  year (soon is going to be 2 years) TB! is still not
properly showing messages that have Traditional and Simplified Chinese
in the same message (one of them is garbage),

-  Voyager  sync issues (software is to be written so a average person
can  use  use  ;  if  you  need a knowledge of the software to sync it
properly  and  there  are no proper messages from the application that
causes  sync to fail and you need to spend time to find out a way it's
wrong). After 24 years with computers I do not find problem to use any
software  but Voyager did make me to give up (did sync properly twice,
the  third  there  was  no  sync).
BTW, idea of the need for USB stick over twice as big as your database
is a wrong approach (my database is at the moment 9GB so only 32GB USB
stick  can hold it ; if smaller used there is no client message but it
just freeze in the middle of the process)...

- and many others...


 I'd say that unless a feature is annoyingly broken and a lot of people
 is yelling at Ritlabs (remember IMAP support?) an error can go unfixed
 for years. And if it hasn't been fixed by then it will never be fixed.

Yep.
Funny is that when I did use TB! for a first time it was version 4 and
I  was  a  student (no money to spare but quite content with TB!4 :)).
The  impression  got  me  back to Ritlab and after I started working I
decided to move from Thunderbird to TB! and finally I bought a license
but for 99% that would be all for me...

As  W8 got on the market (that I do not plan to use) I do check at the
moment   Linux   distributions and it's likely to be end of my journey
with  Ritlab  (within  next  4-6  month).  Personally I do not see the
reason why to struggle with Wine under Linux to stick to TB!.

Pity that due to policy of Ritlab of implementing new features but not
giving  a  ***  about  old  bugs  (unless as mentioned many people are
yelling  at  them)  they  did  loose a customer that was telling other
people  that  TB!  is  great  (since  I was using TB!4) and than after
the  license  was  bough  and TB!5 was used for a month ; the customer
started  to speak out a bit less (now is keeping his mouth shut and if
asked  about  TB!  says: it's quite good but has a lot of bugs and you
get it installed only on your responsibility (I'm not to be blamed).

I do like the program but I'm tired of:
-  manual  switching of coding ; paste-copy operations if replaying to
Traditional/Simplified  Chinese e-mails (need manually replace garbage
parts),
- freezing computer if e-mail have more photos than average,
-  the fact that TBK is not storing all preferences and user-decisions
(ex:  icon  size  or some other interface changes ; approved web-pages
for images download ; ),
- the fact that AutoBackup kicks in twice a week despite that it's not
selected  in  options  (I  did  use it before but wanted to stop ; the
autobackup  information  must be stored in TBK file and everytime I do
recover from TBK it kicks in ; no way to turn it off),

- the failure of Voyager OR if to call it  politely not-average-person
user-friendly (and IMO illogical) sync  scheme (so I can't install TB!
on  my desktop and use Voyager while traveling (average of 4-5 month a
year).

-- 
Best Regards,
RS (FEDARA)

The Bat! 5.3.4
Windows 7 x64 Professional (7601 Service Pack 1)
POP3 accounts (x5)

Tuesday, December 18, 2012 (12:59 ; GMT+8)   



Current version is 5.2.2 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Problems sending mail

2012-05-01 Thread RS (FEDARA)
Hi Code,

Code 5/1/2012,  12:08:09: SEND - Access violation at address 00405D77
Code in module 'thebat.exe'. Read of address 3290F25C

Code I use The Bat! version 4.2.44.2.

Never had such problem.

I would make a full Backup of TB! and remove/reinstall a client to the
same  version  I  use  (or/and first I would try v5 to see if there is
still  a problem). Don't forget to mark 'Store external attachments in
message body'.

Removing  of  entries in the registry when TB! is uninstalled might be
good  as  well  but  I  do  hate  manual  play with registry... make a
registry  backup  prior  to  playing  with  it so you have a chance to
restore  it.  As  for clearing registry probably other people here can
tell you much more.


If  you  want  to  go  back later on to v4 I would use an original TBK
backup  rather  than  the one from v5 and added manually received/send
out e-mails. To make it easier I would install TB! v5 without internet
connection  and  created  rules to save EML messages on Receive and on
Send  in separated folders (in that way if you decide to go back to v4
and get e-mails you send/received while on v5 it's just enough to Drag
And  Drop e-mails from a folder on HDD into a proper folder in TB! (in
my  case  it  would  be RECEIVED GENERAL and SEND GENERAL - I move all
e-mails to one folder before filtering - and apply filtering CTRL+F).


I  would  make  a copy of TB! folder as well - worked for me before to
manually swap data into newly installed TB!. Just in case.


If  reinstalled  v5  and  v4  are  still  not working properly I would
reinstall   OS   (it's  fast for me because I restore it from OS image
to about 90% of what I use daily ; about 30min for restore process and
about  1-2 hour for downloading OS and other software updates). If you
need to reinstall all the stuff it will take much longer.

If  you  can make a try first on other machine with importing your TBK
and  checking if it all works good on other computer I would recommend
it  prior  to  removing  it from your machine. On a clean computer TB!
should  work  properly  after  TBK is imported. If you install it on a
clean machine use 3rd party program to monitor which parts of registry
are  modified  (it  will  help you to get this part out of registry on
your computer).

That  would  be  all  on my side ; sorry, but nothing else comes to my
mind.

-- 
Best Regards,
RS (FEDARA)

The Bat! 5.1.2
Windows 7 x64 Professional (7601 Service Pack 1)
POP3 accounts (x5)

Wednesday, May 2, 2012 (03:14 ; GMT+8)





Current version is 4.2.42 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: License Agreement

2012-04-27 Thread RS (FEDARA)
Hi jb,

 Hello TB! Users,

 When the TB! licence says that it can only be used on one computer at
 a time, does that mean that I can install a single licensed version on
 my PC and Laptop as long as I don't use both at the same time?

It's  my understanding of the Agreement that you can install it on any
machine  as  long  as you don't use both of them at the same time (ex:
desktop as a main and notebook when you travel). When moving data I do
export TBK from one machine and import it to a newly installed version
on   the  other  machine. Takes me an hour to move it from one machine
to  another  but is easier than looking for messages that were already
filtered out to relevant folders.

I  could purchase a second copy of TB! later on but not at the current
stage of development. 


You  could  try  to use Voyager if you purchase Pro version but for me
Voyager  at  the current version is not something I will use. However,
I'm sure that many people like it and use without issues.


Apart  of the size of my database (6GB ; you need over 13GB free space
on  USB drive to import data base and sync later on) I was not able to
properly sync it second time (created during sync file was seen by TB!
as  a Read Error).

Tried  to  sync  for  over  2  hours with 12GB free space on the drive
(apart  of  6GB  already taken by installed Voyager) and I gave up. At
least  for me sync process is not so obvious as it should be (maybe 22
years  of  using  computers  is  not  enough or maybe a process is not
simple enough for me :) ).

One  more thing about Voyager, I did observe some 3-8s hang-ups of TB!
while  I  was using it and was sending out an e-mail. Nothing terrible
and  happened  only while sending out, probably due to modification of
database  on  USB.  Used USB was USB3.0 (Mach3 Extreme 32GB (on USB2.0
about  32MB/s write ; USB3.0 about 85MB/s write)) so it should be fast
enough  ; tested on a desktop with USB3.0 and notebook 2.0. Maybe this
delays were due to database, no idea here ; have none on normal HDD.


BTW,  you  can install Voyager only 5 times ; not sure what happens if
you  want  to use it later on. So far, I used 2 of this 5 spots. Might
try   it  again  in  a  couple  of  month  if  there  is a new version
available.

-- 
Best Regards,
RS (FEDARA)

The Bat! 5.1.2
Windows 7 x64 Professional (7601 Service Pack 1)
POP3 accounts (x5)

Friday, April 27, 2012 (19:10 ; GMT+8)





Current version is 4.2.42 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Old files, file extension questions (Cache Matter :))

2011-08-11 Thread RS (FEDARA)
Hi Miles,

 Just a little off topic. I'm also the user of Shanghai telecom. I agree that 
 its
 service is bad sometimes. But, trust me, the service of netcom(merged into
 unioncom now) is worse. Perhaps we can discuss those things in private 
 mails:-)

Condolences about Shanghai Telecom ;)

Never tied a mix you've mentioned and not going to :)

-- 
Best Regards,
RS (FEDARA)

The Bat! 4.2.44.2
Windows 7 x64 Professional (7601 Service Pack 1)

Friday, August 12, 2011 (11:41 ; GMT+8)





Current version is 4.2.42 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Old files, file extension questions (Cache Matter :))

2011-08-09 Thread RS (FEDARA)
Hi Rick,

 Am I assuming correctly that the files in TheBat cache are unnecessary
 (except for those currently in use)?

 In other words, safe to delete all files from cache as part of regular
 maintenance?

 I  delete the Cache and the imgfiles folder several time a day. I view
 a  lot of graphics and things can get out of control quickly. I have a
 batch  file to do it on the fly, but it is part of my Ccleaner routine
 too

I wish to have an option to save a cache with a TBK backup file :)
And  an  option  in  Message   Maintenance  to  clean cached files for
messages that  were  removed would be a nice feature :)

I  don't know why but it's getting longer on TB! (even up to 1 minute)
than  on  Thunderbird  (3-15  seconds  mostly)  to  get  external link
pictures in the messages downloaded.

Not  mentioning that due to the fact that I live in Shanghai sometimes
the  links  embedded  in the message are not possible to be downloaded
from  some foreign servers (with a high ping and sometimes Time Out up
to  50%)  -  service  quality  I  know, so I do not complain here just
dreaming at the moment :)

I'm on DianXin, biggest Internet provider in China and as it always is
with biggest service they give you sucks... unfortunately I can't have
installed  any other.

Just  if  anyone  in  China  wonders  if to install WanTong - I had it
before I moved to new apartment and it was 'flying'.

-- 
Best Regards,
RS (FEDARA)

The Bat! 4.2.44.2
Windows 7 x64 Professional (7601 Service Pack 1)

Wednesday, August 10, 2011 (11:50 ; GMT+8)





Current version is 4.2.42 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: unable to restore backup

2011-07-12 Thread RS (FEDARA)
Hi Luc,

  However, this causes TB! to hang ...
  The backup file is 1.7 G ...

I  had a problem with hanging process while trying to restore selected
folders (option while restoring backup) from a backup file.

Worked good when I restored a whole backup to a clean installation.

Backup  file  size  shouldn't  matter  - my backup has over 3GB at the
moment and works good while restored.

-- 
Best Regards,
RS (FEDARA)

The Bat! 4.2.44.2
Windows 7 x64 Professional (7601 Service Pack 1)

Tuesday, July 12, 2011 (15:24 ; GMT+8)





Current version is 4.2.42 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


v5. key usage with v4. version

2011-07-09 Thread RS (FEDARA)
Hi All,

Might be interesting for some of you guys.
I  had  contact  RITLAB  if it's allowed to use v5. key with v4. TB! -
RITLAB update concerning the matter bellow:

v5.xx key is also valid for several last v4.xx, including v4.2.44.
Register your copy of The Bat! using it.


Successfully registered version 4.2.44.2 with a v5. licence key.
Now it's written that client is registered and valid up to v6.0.99.
Very nice of RITLAB to allow you to do that.

-- 
Best Regards,
RS (FEDARA)

The Bat! 4.2.44.2
Windows 7 x64 Professional (7601 Service Pack 1)

Saturday, July 9, 2011 (15:11 ; GMT+8)





Current version is 4.2.42 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: TB 5.0 could be a Guinness world record holder

2011-07-05 Thread RS (FEDARA)
Hi MFPA,

  However,  that  won't  stop  the  losing of folders. That's been a
 'feature'  of  TB!  for as long as I can remember :( Thankfully you
 can   spread   your   fingers   a   bit  and  hit  Alt+Ctrl+Shift+L
 simultaneously  regularly  to  recover  what  TB!  forgets about. A
 strange, unresolved 'feature' with a fix.

That matter is rather a stop over - just my opinion.
If there is such an issue in my team ; it wouldn't be tolerated.

 I see people write about this from time to time; I have used TB! since
 2004 and only experienced lost folders three times, twice after 
 updating TB! and once after a major reworking of my folder structure.
 I've also experienced the same folders appearing two or three times in
 the folder tree a couple of times.

You're lucky ; happened to me a couple of times within last two month.

Latest   about  2  minutes  ago  when  I  couldn't  find a full folder
substructure...  After  Ctrl+Shift+Alt+L visible again but Folder View
is lost in all subfolders. After restart still here.

 Isn't it fashionable at the moment to release a new major version 
 number that is no different from the previous one? Witness Firefox 5.

FF 5 is different from v4 - slower :)

-- 
Best Regards,
RS (FEDARA)

The Bat! 4.2.44.2
Windows 7 x64 Professional (7601 Service Pack 1)

Wednesday, July 6, 2011 (10:55 ; GMT+8)




Current version is 4.2.42 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Which version should I upgrade to?

2011-07-04 Thread RS (FEDARA)
Hi Mary,


 RS (FEDARA) wrote:


 Do they allow usage of v4 if a client have v5 licence?


 Yes, I e-mailed Ritlabs to ask how I should proceed, and they told me to
 upgrade to v5 (with a 30% discount), then e-mail them with the serial number
 and they'll give me a registration key valid for v4.x.

Thanks for sharing info with us.

If  I  understood  correctly you're to be given a new key for v4 after
e-mailing them a v5 key.

What about future use of purchased v5 key when v5 release works stable?

Will  you  be able to use a key you purchase now and they downgrade or
you'll have to purchase new licence/upgrade?

-- 
Best Regards,
RS (FEDARA)

The Bat! 4.2.44.2
Windows 7 x64 Professional (7601 Service Pack 1)

Tuesday, July 5, 2011 (02:08 ; GMT+8)





Current version is 4.2.42 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Which version should I upgrade to?

2011-07-03 Thread RS (FEDARA)
Hi MFPA,


 I have a v1.60h business edition licence, so I'm not
 sure how I should upgrade. It isn't clear from the
 website, but I assume I'll have to buy a licence from
 scratch. I'll try e-mailing them, anyway.

 You get a 30% discount on a v5 licence if you already have an earlier 
 licence.

But  the matter here is not to move to v5 version that is not ready as
a marketing product yet but to v4.

Do they allow usage of v4 if a client have v5 licence?

-- 
Best Regards,
RS (FEDARA)

The Bat! 4.2.44.2
Windows 7 x64 Professional (7601 Service Pack 1)

Monday, July 4, 2011 (11:26 ; GMT+8)





Current version is 4.2.42 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Which version should I upgrade to?

2011-06-30 Thread RS (FEDARA)
Hi Mary,

 Are there any major problems with v4.2.44 that I should be aware of?

Moved  back from version 5 to 4.2.44 due to all reported by me issues.
So  far  none  of  them happened in v.4 (almost 4 weeks) ; except that
for  some  e-mails  while   replying   there  is  no text at all after
Reply Window pop ups. Change  a  Text  format  to  any  text  and back
to what you had makes message appears.

Imported over 29k messages and works fine.

Will test new release when I have more time - maybe next week.. :(

-- 
Best Regards,
RS (FEDARA)

The Bat! 4.2.44.2
Windows 7 x64 Professional (7601 Service Pack 1)

Thursday, June 30, 2011 (21:01 ; GMT+8)





Current version is 4.2.42 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html