Re: [personal] Re: Failure of address book autocompletion

2003-07-09 Thread Gerard

ON Wednesday, July 9, 2003, 4:18:46 AM, you wrote:
RA Chris Smith displays as Chris Smith [EMAIL PROTECTED].
RA If I use the address book icon to select Chris Smith, and then delete
RA the address until only Chris S remains, and then search through the
RA address book with Ctrl= or Ctrl-, autocomplete finds Chris
RA Sinclair and Chris Stone, but not Chris Smith.

RA As I noted previously, if I delete the Chris Smith entry and the
RA recreate an identical entry, autocomplete then finds it as it should.
RA Up until recently that would be the end of it, and I would have no
RA further problem with that address book entry.

Hi Robin,

Is it possible that ctr function searches the addressbook but exludes
the names inthe recent history list because those should have already
have shown?

Just a guess.

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 Gerard 
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Re: [personal] Re: Failure of address book autocompletion

2003-07-09 Thread Allie Martin
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Robin Anson, [RA] wrote:

RA As I noted previously, if I delete the Chris Smith entry and the
RA recreate an identical entry, autocomplete then finds it as it
RA should. Up until recently that would be the end of it, and I would
RA have no further problem with that address book entry.

RA But over the last two or three weeks, within this particular group
RA of 8 addressbook entries the problem occurs with address book
RA entries that had previously been found through autocomplete.
RA Furthermore, fixing an entry (by recreating it) does not mean it
RA will stay fixed.

Hmmm. Have you thought of creating a new address book, transferring all
those addresses to it and deleting the old address book. It would seem
that there may be a problem with the address book file.

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Re: [personal] Re: Failure of address book autocompletion

2003-07-08 Thread Robin Anson
Allie

On Wednesday, July 9, 2003, 8:09:21 AM, you wrote:
 Robin Anson, [RA] wrote:

RA However recently the problem has become worse. I have set up a group
RA of 8 people in one of my address books and each day I find the
RA autocomplete function is unable to find one of these entries. The
RA strange thing is that autocomplete had no problem finding the exact
RA same entry previously.

 I've seen this on the odd occasion.

 Each time, I noted that the e-mail address was duplicated in the entries
 properties. I delete one of them and am back in business. I haven't been
 able to tell what causes the duplication.

Hmm, in my case each of the address book entries (that can't be found
by autocomplete) looks fine and when I re-enter it I enter exactly the
same details. However it is true that duplicating the address book
entry (eg copying it to another address book and then moving it back
again) does _not_ resolve the problem.

Robin

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Re: [personal] Re: Failure of address book autocompletion

2003-07-08 Thread Robin Anson
Thomas

On Wednesday, July 9, 2003, 3:34:54 AM, you wrote:

 In the year or so that I have been using TB, I have noticed that
 occasionally the autocomplete function fails to find an address book
 entry. For instance, I may have an entry for Chris Smith and when I
 enter Chris S in the address line, it will find Chris Sinclair,
 Chris Stone but not Chris Smith. Using Ctrl-= to cycle through entries
 doesn't help.

 I would have thought it is crtl-+. Does that help?

Interesting - I checked the TB help pages and it says that

You can type a part of the name of a person and then press
Ctrl+Plus. This will fill in the address using the first address in
the Address Book which part matches the address you have begun typing.
Press Ctrl+Plus again to retrieve the next and subsequent matches.

However on my system Ctrl+= cycles through addresses, Ctrl+Plus,
which is Ctrl+Shift+= (at least on my keyboard) does not.

And no, unfortunately it doesn't solve my problem! :(

Robin

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Re: [personal] Re: Failure of address book autocompletion

2003-07-08 Thread Robin Anson
Bill

On Wednesday, July 9, 2003, 11:28:24 AM, you wrote:
 In the year or so that I have been using TB, I have noticed that
 occasionally the autocomplete function fails to find an address book
 entry. For instance, I may have an entry for Chris Smith and when I
 enter Chris S in the address line, it will find Chris Sinclair,
 Chris Stone but not Chris Smith. Using Ctrl-= to cycle through entries
 doesn't help.

 The default shortcuts (see Alt-F12) are ctrl= and ctrl- for
 searching the address book forward and backward, respectively.

Okay, those work as expected then.

 Does Chris Smith display that way or does it display as Smith,
 Chris or Chris J Smith?

Chris Smith displays as Chris Smith [EMAIL PROTECTED].
If I use the address book icon to select Chris Smith, and then delete
the address until only Chris S remains, and then search through the
address book with Ctrl= or Ctrl-, autocomplete finds Chris
Sinclair and Chris Stone, but not Chris Smith.

As I noted previously, if I delete the Chris Smith entry and the
recreate an identical entry, autocomplete then finds it as it should.
Up until recently that would be the end of it, and I would have no
further problem with that address book entry.

But over the last two or three weeks, within this particular group of
8 addressbook entries the problem occurs with address book entries
that had previously been found through autocomplete. Furthermore,
fixing an entry (by recreating it) does not mean it will stay fixed.

In case it is useful - the group (called Rosetta) is in the address
book Current Projects and is set up to hide items if not explictly
selected. No other options are selected, the distinctive handle is
also Rosetta, and there are no group templates.

Robin

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