Re: Weird addressbook problem
Hallo Costas, On Tue, 26 Dec 2006 08:42:16 +0200GMT (26-12-2006, 7:42 , where I live), you wrote: CP Regarding the possible causes of the error, it's true that I have CP duplicate entries in my Addressbook, if one counts as duplicates those CP entries that have the same email address, but are otherwise different CP (including having a different nickname (handle)). That's duplicate enough to cause problems. -- Groetjes, Roelof Wizard's Guild Parking Only: Violators will be Toad. http://www.voormijalleen.nl/ The Bat! 3.95.5 Windows XP 5.1 Build 2600 Service Pack 2 1 pop3 account, server on LAN OTFE enabled P4 3GHz 2 GB RAM pgpy55jLgEXCG.pgp Description: PGP signature Current version is 3.95.03 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Weird addressbook problem
Hello Roelof, Tuesday, December 26, 2006, 12:28:42 PM, you wrote (possibly edited): On Tue, 26 Dec 2006 08:42:16 +0200GMT (26-12-2006, 7:42 , where I live), you wrote: CP it's true that I have CP duplicate entries in my Addressbook, if one counts as duplicates those CP entries that have the same email address, but are otherwise different CP (including having a different nickname (handle)). That's duplicate enough to cause problems. I'll accept that, and I should note that thankfully this behaviour only occurs with just one email address - mine! By the way, with the other duplicate email addresses, the nicknames appear inconsistently in the email messages, that is for some group members the nickname is the correct one for the group whereas for others the email recipient's nickname in the email that I send is the one belonging to the email address, but in another group of the same addressbook. To illustrate, if I have Group A and Group B in the same addressbook, and nickname1 and nickname2 for the same email address respectively, then an email may be sent to Group A showing nickname2 instead of nickname1. However, this irregularity may not arise for other people in the groups. As I couldn't find any pattern for this, I gave up trying to fix it some time ago. -- Best regards, Costas Current version is 3.95.03 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Weird addressbook problem
Roelof Otten wrote: That's duplicate enough to cause problems. With regard to duplicate email addresses. I have a customer who uses his Secretary's email address so that all emails to him are filtered by her. I sometimes need to email her individually so I have two address book entries for two separate people, but each have the same email address. I take it that this causes problems in TB!? I wouldn't have thought that this was that uncommon, even in today's world I guess people still share an email address in much the same way as people share a postal address? So perhaps this is a shortcoming of TB!? -- Best regards Barry. Current version is 3.95.03 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Weird addressbook problem
Hello Barry everyone else, on 26-Dez-2006 at 11:58 you (Barry) wrote: I take it that this causes problems in TB!? Depends on what you're doing. If you're using two different templates for the boss and the secretary, yes. How should TB determine which email address belongs to whom when you're just using the mail address? So perhaps this is a shortcoming of TB!? Partly. TB should maybe use a contact based address book, and not an email address based address book. -- Best regards, Alexander (http://www.neurowerx.de) NP: Schöneberg (Original Marmion Mix) by Marmion Current version is 3.95.03 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Weird addressbook problem
Hallo BJH, On Tue, 26 Dec 2006 10:58:10 +GMT (26-12-2006, 11:58 , where I live), you wrote: B With regard to duplicate email addresses. B I have a customer who uses his Secretary's email address so that all B emails to him are filtered by her. B I sometimes need to email her individually so I have two address book B entries for two separate people, but each have the same email address. B I take it that this causes problems in TB!? It won't cause any problems, unless you're going to use %ABToXXX macros in your messages to them. And I think that only one them will receive a mass mailing message when you include both of their entries. B I wouldn't have thought that this was that uncommon, even in today's B world I guess people still share an email address in much the same way B as people share a postal address? It isn't that uncommon, but there is a major difference with a postal address. Your snailmail gets delivered per envelope, so your housemates see your name and let it closed. Unfortunately receiving an email message makes it very hard not to read it. So there is a distinct difference between the two kinds of addresses. B So perhaps this is a shortcoming of TB!? IMO it's no shortcoming. I guess it's kind of impossible to personalise a message to a non personal address. Not doing the impossible isn't a shortcoming, is it? -- Groetjes, Roelof Every person constructs their own bed of nails. http://www.voormijalleen.nl/ The Bat! 3.95.5 Windows XP 5.1 Build 2600 Service Pack 2 1 pop3 account, server on LAN OTFE enabled P4 3GHz 2 GB RAM pgpuDzMECofkh.pgp Description: PGP signature Current version is 3.95.03 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Weird addressbook problem
Hallo Costas, On Tue, 26 Dec 2006 12:51:23 +0200GMT (26-12-2006, 11:51 , where I live), you wrote: CP By the way, with the other duplicate email addresses, the nicknames CP appear inconsistently in the email messages, that is for some group CP members the nickname is the correct one for the group whereas for CP others the email recipient's nickname in the email that I send is the CP one belonging to the email address, but in another group of the same CP addressbook. To illustrate, if I have Group A and Group B in the same CP addressbook, and nickname1 and nickname2 for the same email address CP respectively, then an email may be sent to Group A showing nickname2 CP instead of nickname1. However, this irregularity may not arise for CP other people in the groups. As I couldn't find any pattern for this, I CP gave up trying to fix it some time ago. The pattern might be that the nickname to be used is the nickname that belongs to the oldest entry. The solution might be to skip the duplicate entries (you can add the same entry to multiple groups) and use separate AB fields for the nicknames for the different groups. And then you use %ABToHandle for your templates regarding group1 and %ABToFirstName for your group2 templates. This makes it easier to mutate changing addresses. In stead of finding out how many entries you've got with a changed address and then change them all now you've only got one to change. -- Groetjes, Roelof Ga Naar WINDOWS 95. Ga Niet Langs DOS. Ontvang Geen f 2,- http://www.voormijalleen.nl/ The Bat! 3.95.5 Windows XP 5.1 Build 2600 Service Pack 2 1 pop3 account, server on LAN OTFE enabled P4 3GHz 2 GB RAM pgpDTNN1R9kwW.pgp Description: PGP signature Current version is 3.95.03 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Weird addressbook problem
I have a template that includes the %ABToHandle in the %Subject field and also somewhere in the message body. I use this template to send emails to a small group of friends. For control purposes I added myself as a member of this group and therefore I also receive one email every time I send something to the group. Everything was working fine until today: The emails went out to everyone, and each email included the recipient's handle in the subject and in the message body. After doing some adjustments in the addressbook (adding, amending and deleting entries, including my own) I now find that although every recipient receives their emails properly formatted, I don't! The email that's addressed to me does not include my nickname (handle) either in the subject field or in the message body. What's frustrating is that this problem occurred a few weeks ago and I solved it. However, sadly I do not remember how I did solve it. I'm willing to live with this unsolved mystery, but is there a way to arrange to receive a single copy of every email that I send to the group? Including a BCC in my template wouldn't work, because as each email being sent is customized (containing the %ABToHandle macro in the subject) I would receive one copy per recipient, instead of a single copy of my outgoing emails to the group as a whole. -- Best regards, Costas Current version is 3.95.03 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Weird addressbook problem
Hallo Costas, On Tue, 26 Dec 2006 00:20:36 +0200GMT (25-12-2006, 23:20 , where I live), you wrote: CP I have a template that includes the %ABToHandle in the %Subject field CP and also somewhere in the message body. I use this template to send CP emails to a small group of friends. For control purposes I added CP myself as a member of this group and therefore I also receive one CP email every time I send something to the group. You don't mention it with that many words, but I suppose you're using the mass mailing feature. CP Everything was working fine until today: The emails went out to CP everyone, and each email included the recipient's handle in the CP subject and in the message body. After doing some adjustments in the CP addressbook (adding, amending and deleting entries, including my own) CP I now find that although every recipient receives their emails CP properly formatted, I don't! The email that's addressed to me does not CP include my nickname (handle) either in the subject field or in the CP message body. When AB macros fail the most likely causes are either missing info in your AB or duplicate entries for the specified address. If I were I'd start to check the latter. CP I'm willing to live with this unsolved mystery, but is there a way to CP arrange to receive a single copy of every email that I send to the CP group? No, not with the mass mailing feature. I must admit though that I don't understand why you an additional copy for yourself, after all you've got all copies left in your sent messages folder. -- Groetjes, Roelof If you can't make it good, make it LOOK good. - B Gates http://www.voormijalleen.nl/ The Bat! 3.95.5 Windows XP 5.1 Build 2600 Service Pack 2 1 pop3 account, server on LAN OTFE enabled P4 3GHz 2 GB RAM pgpfuZ7nDb6MP.pgp Description: PGP signature Current version is 3.95.03 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Weird addressbook problem
Hello Roelof, Thank you for your reply. In answer to the first point in your reply, I am indeed using the mass mailing feature of The Bat. Regarding the possible causes of the error, it's true that I have duplicate entries in my Addressbook, if one counts as duplicates those entries that have the same email address, but are otherwise different (including having a different nickname (handle)). As for the copy of the email to be sent to me, I'll consider creating a webmail address and include it in the group of recipients. The reason that I wish to have this copy of the email message, is to indirectly check that my emails have been duly sent by my mail provider (ISP). The alternative of asking for a delivery report would create too much traffic for me. -- Best regards, Costas Current version is 3.95.03 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html