Re: Weird addressbook problem

2006-12-26 Thread Roelof Otten
Hallo Costas,

On Tue, 26 Dec 2006 08:42:16 +0200GMT (26-12-2006, 7:42 , where I
live), you wrote:

CP Regarding  the  possible  causes  of  the error, it's true that I have
CP duplicate entries in my Addressbook, if one counts as duplicates those
CP entries  that have the same email address, but are otherwise different
CP (including having a different nickname (handle)).

That's duplicate enough to cause problems.

-- 
Groetjes, Roelof

Wizard's Guild Parking Only: Violators will be Toad.
http://www.voormijalleen.nl/
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Re: Weird addressbook problem

2006-12-26 Thread Costas Papadopoulos
Hello Roelof,

Tuesday, December 26, 2006, 12:28:42 PM, you wrote (possibly edited):

 On Tue, 26 Dec 2006 08:42:16 +0200GMT (26-12-2006, 7:42 , where I
 live), you wrote:

CP it's true that I have
CP duplicate entries in my Addressbook, if one counts as duplicates those
CP entries  that have the same email address, but are otherwise different
CP (including having a different nickname (handle)).
 That's duplicate enough to cause problems.

I'll  accept  that,  and  I should note that thankfully this behaviour
only  occurs  with  just  one  email  address  -  mine!

By  the  way,  with the other duplicate email addresses, the nicknames
appear  inconsistently  in  the email messages, that is for some group
members  the  nickname  is  the  correct one for the group whereas for
others  the email recipient's nickname in the email that I send is the
one  belonging  to the email address, but in another group of the same
addressbook.  To illustrate, if I have Group A and Group B in the same
addressbook,  and  nickname1  and nickname2 for the same email address
respectively,  then  an email may be sent to Group A showing nickname2
instead  of  nickname1.  However,  this irregularity may not arise for
other people in the groups. As I couldn't find any pattern for this, I
gave up trying to fix it some time ago.

-- 
Best regards,
 Costas



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Re: Weird addressbook problem

2006-12-26 Thread Barry

Roelof Otten wrote:


That's duplicate enough to cause problems.


With regard to duplicate email addresses.

I have a customer who uses his Secretary's email address so that all 
emails to him are filtered by her.


I sometimes need to email her individually so I have two address book 
entries for two separate people, but each have the same email address.


I take it that this causes problems in TB!?

I wouldn't have thought that this was that uncommon, even in today's 
world I guess people still share an email address in much the same way 
as people share a postal address?


So perhaps this is a shortcoming of TB!?

--
Best regards
Barry.



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Re: Weird addressbook problem

2006-12-26 Thread Alexander S. Kunz
Hello Barry  everyone else,

on 26-Dez-2006 at 11:58 you (Barry) wrote:

 I take it that this causes problems in TB!?

Depends on what you're doing. If you're using two different templates
for the boss and the secretary, yes. How should TB determine which email
address belongs to whom when you're just using the mail address?

 So perhaps this is a shortcoming of TB!?

Partly. TB should maybe use a contact based address book, and not an
email address based address book.

-- 
Best regards,
 Alexander (http://www.neurowerx.de)

NP: Schöneberg (Original Marmion Mix) by Marmion



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Re: Weird addressbook problem

2006-12-26 Thread Roelof Otten
Hallo BJH,

On Tue, 26 Dec 2006 10:58:10 +GMT (26-12-2006, 11:58 , where I
live), you wrote:

B With regard to duplicate email addresses.

B I have a customer who uses his Secretary's email address so that all 
B emails to him are filtered by her.

B I sometimes need to email her individually so I have two address book 
B entries for two separate people, but each have the same email address.

B I take it that this causes problems in TB!?

It won't cause any problems, unless you're going to use %ABToXXX
macros in your messages to them. And I think that only one them will
receive a mass mailing message when you include both of their entries.

B I wouldn't have thought that this was that uncommon, even in today's 
B world I guess people still share an email address in much the same way
B as people share a postal address?

It isn't that uncommon, but there is a major difference with a postal
address. Your snailmail gets delivered per envelope, so your
housemates see your name and let it closed. Unfortunately receiving an
email message makes it very hard not to read it. So there is a
distinct difference between the two kinds of addresses.

B So perhaps this is a shortcoming of TB!?

IMO it's no shortcoming. I guess it's kind of impossible to
personalise a message to a non personal address. Not doing the
impossible isn't a shortcoming, is it?

-- 
Groetjes, Roelof

Every person constructs their own bed of nails.
http://www.voormijalleen.nl/
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Re: Weird addressbook problem

2006-12-26 Thread Roelof Otten
Hallo Costas,

On Tue, 26 Dec 2006 12:51:23 +0200GMT (26-12-2006, 11:51 , where I
live), you wrote:

CP By  the  way,  with the other duplicate email addresses, the nicknames
CP appear  inconsistently  in  the email messages, that is for some group
CP members  the  nickname  is  the  correct one for the group whereas for
CP others  the email recipient's nickname in the email that I send is the
CP one  belonging  to the email address, but in another group of the same
CP addressbook.  To illustrate, if I have Group A and Group B in the same
CP addressbook,  and  nickname1  and nickname2 for the same email address
CP respectively,  then  an email may be sent to Group A showing nickname2
CP instead  of  nickname1.  However,  this irregularity may not arise for
CP other people in the groups. As I couldn't find any pattern for this, I
CP gave up trying to fix it some time ago.

The pattern might be that the nickname to be used is the nickname that
belongs to the oldest entry.
The solution might be to skip the duplicate entries (you can add the
same entry to multiple groups) and use separate AB fields for the
nicknames for the different groups.
And then you use %ABToHandle for your templates regarding group1 and
%ABToFirstName for your group2 templates.
This makes it easier to mutate changing addresses. In stead of finding
out how many entries you've got with a changed address and then change
them all now you've only got one to change.

-- 
Groetjes, Roelof

Ga Naar WINDOWS 95. Ga Niet Langs DOS. Ontvang Geen f 2,-
http://www.voormijalleen.nl/
The Bat! 3.95.5
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OTFE enabled
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Weird addressbook problem

2006-12-25 Thread Costas Papadopoulos
I  have a template that includes the %ABToHandle in the %Subject field
and  also  somewhere  in the message body. I use this template to send
emails  to  a  small  group  of  friends. For control purposes I added
myself  as  a  member  of  this group and therefore I also receive one
email every time I send something to the group.

Everything  was  working  fine  until  today:  The  emails went out to
everyone,  and  each  email  included  the  recipient's  handle in the
subject  and  in the message body. After doing some adjustments in the
addressbook  (adding, amending and deleting entries, including my own)
I  now  find  that  although  every  recipient  receives  their emails
properly formatted, I don't! The email that's addressed to me does not
include  my  nickname  (handle)  either in the subject field or in the
message body.

What's frustrating is that this problem occurred a few weeks ago and I
solved it. However, sadly I do not remember how I did solve it.

I'm  willing to live with this unsolved mystery, but is there a way to
arrange  to  receive  a  single copy of every email that I send to the
group?  Including  a BCC in my template wouldn't work, because as each
email  being  sent  is customized (containing the %ABToHandle macro in
the  subject)  I  would  receive  one copy per recipient, instead of a
single copy of my outgoing emails to the group as a whole.

-- 
Best regards,
 Costas



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Re: Weird addressbook problem

2006-12-25 Thread Roelof Otten
Hallo Costas,

On Tue, 26 Dec 2006 00:20:36 +0200GMT (25-12-2006, 23:20 , where I
live), you wrote:

CP I  have a template that includes the %ABToHandle in the %Subject field
CP and  also  somewhere  in the message body. I use this template to send
CP emails  to  a  small  group  of  friends. For control purposes I added
CP myself  as  a  member  of  this group and therefore I also receive one
CP email every time I send something to the group.

You don't mention it with that many words, but I suppose you're using
the mass mailing feature.

CP Everything  was  working  fine  until  today:  The  emails went out to
CP everyone,  and  each  email  included  the  recipient's  handle in the
CP subject  and  in the message body. After doing some adjustments in the
CP addressbook  (adding, amending and deleting entries, including my own)
CP I  now  find  that  although  every  recipient  receives  their emails
CP properly formatted, I don't! The email that's addressed to me does not
CP include  my  nickname  (handle)  either in the subject field or in the
CP message body.

When AB macros fail the most likely causes are either missing info in
your AB or duplicate entries for the specified address. If I were I'd
start to check the latter.

CP I'm  willing to live with this unsolved mystery, but is there a way to
CP arrange  to  receive  a  single copy of every email that I send to the
CP group?

No, not with the mass mailing feature. I must admit though that I
don't understand why you an additional copy for yourself, after all
you've got all copies left in your sent messages folder.

-- 
Groetjes, Roelof

If you can't make it good, make it LOOK good. - B Gates
http://www.voormijalleen.nl/
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Re: Weird addressbook problem

2006-12-25 Thread Costas Papadopoulos
Hello Roelof,

Thank you for your reply.

In answer to the first point in your reply, I am indeed using the mass
mailing feature of The Bat.

Regarding  the  possible  causes  of  the error, it's true that I have
duplicate entries in my Addressbook, if one counts as duplicates those
entries  that have the same email address, but are otherwise different
(including having a different nickname (handle)).

As  for the copy of the email to be sent to me, I'll consider creating
a  webmail  address  and  include  it  in the group of recipients. The
reason  that  I  wish  to  have  this copy of the email message, is to
indirectly  check  that  my  emails  have  been  duly  sent by my mail
provider  (ISP). The alternative of asking for a delivery report would
create too much traffic for me.

-- 
Best regards,
 Costas



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