Re: TB Crashes Upon Opening URL's

2010-06-02 Thread Dwight Corrin
On Tuesday, June 1, 2010, 11:53:23 PM, Tim Hamm wrote:
 
 Every...
 
Is your browser already open when you try?
Have you tried changing default browsers?
Does some other email app successfully open the links? 
  
-- 
 Dwight A. Corrin 
 316.303.9385  phone ahead to fax 
 dcorrin at fastmail.fm 
 photo galleries at http://dcorrin.smugmug.com 
 photo blog at http://dcorrin.aminus3.com 
   http://photos.vfxy.com/photoblogs/5882 
 Using IMAP with The Bat! 4.2.36.2 on Windows Vista version 6,0 (Service Pack 2)



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Re: TB Crashes Upon Opening URL's

2010-06-01 Thread Dwight Corrin
On Tuesday, June 1, 2010, 3:59:35 PM, Tim Hamm wrote:
 
   TB is crashing on me whenever I try to launch a URL within my
   emails.  

same url, or every url? 
  
-- 
 Dwight A. Corrin 
 316.303.9385  phone ahead to fax 
 dcorrin at fastmail.fm 
 photo galleries at http://dcorrin.smugmug.com 
 photo blog at http://dcorrin.aminus3.com 
   http://photos.vfxy.com/photoblogs/5882 
 Using IMAP with The Bat! 4.2.36.2 on Windows Vista version 6,0 (Service Pack 2)



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Re: TB Crashes Upon Opening URL's

2010-06-01 Thread Tim Hamm
Hello Dwight,

Tuesday, June 1, 2010, 8:27:24 PM, you wrote:

 On Tuesday, June 1, 2010, 3:59:35 PM, Tim Hamm wrote:
  
   TB is crashing on me whenever I try to launch a URL within my
   emails.  

 same url, or every url? 
   

Every...

-- 
Best regards,
 Timmailto:timh...@cox.net



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Re: TB Crashes

2009-12-11 Thread Thomas Fernandez
Hello Tim,

On Wed, 9 Dec 2009 21:50:40 -0700 GMT (10/Dec/09, 11:50 AM +0700 GMT),
Tim Hamm wrote:

 Have you done any receive tests yet?


TH Yes, receive is all over the board when TB is actually processing, but
TH there is definitely a time-out for several seconds before TB initiates
TH the actual processing of incoming email. I think if I could figure out
TH why TB is timing out at exactly 15 seconds before initiating the
TH processing of incoming mail, this may remedy my receiving it as
TH well.

Just to give another direction, what port are you using to retrieve
your mail? 110 may be straight forward, but 995 may cause a delay. Not
that it should cause a 15-second delay, but maybe we're up to a hidden
bug here.

-- 

Cheers,
Thomas.

http://thomas.fernandez.hat-gar-keine-homepage.de/

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Re: TB Crashes

2009-12-10 Thread MFPA
Hi

On Thursday 10 December 2009 at 4:45:57 AM, in
mid:135063741.20091209214...@cox.net, Tim Hamm wrote:


 Strange. Try typing set (without quotes) in a
 command window and  seeing what path is reported for
 TEMP.

 C:\WINDOWS\TEMP

So if you were accumulating bat*.tmp files, C:\WINDOWS\TEMP is where
they would be.


-- 
Best regards
 
MFPA

Life is far too important a thing ever to talk seriously about

Using The Bat! v4.0.38 on Windows XP 5.1 Build 2600  



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Re: TB Crashes

2009-12-10 Thread Dwight Corrin
On Wednesday, December 9, 2009, 10:45:57 PM, Tim Hamm wrote:
 
 Strange. Try typing set (without quotes) in a command window and 
 seeing what path is reported for TEMP.

 C:\WINDOWS\TEMP
 
That  was  where I started, but I found almost a thousand files which 
were in [my user name]/appdata/local/temp instead 
  
-- 
 Dwight A. Corrin 
 316.303.9385  phone ahead to fax 
 dcorrin at fastmail.fm 
 photo galleries at http://dcorrin.smugmug.com 
 photo blog at http://dcorrin.aminus3.com 
   http://photos.vfxy.com/photoblogs/5882 
 Using IMAP with The Bat! 4.2.13.3 ALPHA on Windows Vista version 6,0 (Service 
Pack 2)



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Re: TB Crashes

2009-12-10 Thread MFPA
Hi

On Thursday 10 December 2009 at 4:47:49 PM, in
mid:18310462414.20091210104...@fastmail.fm, Dwight Corrin wrote:

.

 C:\WINDOWS\TEMP

 That  was  where I started, but I found almost a
 thousand files which  were in [my user
 name]/appdata/local/temp instead


That's why I suggested locating the folder by the environment variable 
%temp% ... If I recall correctly, C:\WINDOWS\TEMP was the Windows 98 
default and  C:\Documents and Settings\(username)\Local Settings\Temp 
was the XP default, but it could be anywhere: I have mine at T:\Temp.

A thousand? I never found more than 300, and thought that was a lot!


-- 
Best regards
 
MFPA

During an eruption - move away from the volcano - not towards it

Using The Bat! v4.0.38 on Windows XP 5.1 Build 2600  



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Re: TB Crashes

2009-12-10 Thread Tim Hamm
Hello Dwight,

Thursday, December 10, 2009, 9:47:49 AM, you wrote:

 On Wednesday, December 9, 2009, 10:45:57 PM, Tim Hamm wrote:
  
 Strange. Try typing set (without quotes) in a command window and 
 seeing what path is reported for TEMP.

 C:\WINDOWS\TEMP
  
 That  was  where I started, but I found almost a thousand files which 
 were in [my user name]/appdata/local/temp instead 
   

ccleaner cleans out all these areas so I have no temp files.

-- 
Best regards,
 Timmailto:timh...@cox.net



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Re: TB Crashes

2009-12-09 Thread Tim Hamm
Hello Stuart,

Monday, December 7, 2009, 8:37:20 AM, you wrote:

 Hello Roger,
   A reminder of what Roger Phillips typed on:
   Monday, December 07, 2009 at 08:23:36 GMT +0200

 We  were talking about SENDING mail, not receiving it!  
TH I'm referring to both sending and receiving.

 When running slow, try looking for temp files in the bat directory. Sometimes
 there can be way too many left behind..


This is news to me, and where and how do you check the temp directory
to see if it's overloaded?

-- 
Best regards,
 Timmailto:timh...@cox.net



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Re: TB Crashes

2009-12-09 Thread Tim Hamm
Hello Stuart,

Monday, December 7, 2009, 8:37:20 AM, you wrote:

 Hello Roger,
   A reminder of what Roger Phillips typed on:
   Monday, December 07, 2009 at 08:23:36 GMT +0200

 We  were talking about SENDING mail, not receiving it!  
TH I'm referring to both sending and receiving.

 When running slow, try looking for temp files in the bat directory. Sometimes
 there can be way too many left behind..


Oh, Another thing, I don't quite understand it but like clockwork, TB
is taking exactly 15 seconds to send outgoing mail. Why 15, why not 2,
why not 3. What determines how long TB takes to send mail? I remember
several versions ago, TB would send mail almost immediately. This has
been going on for quite some time now upgrading to the newer versions
but I can't quite figure at what point this started happening.

Receiving is a different story, it's never the same... sometimes TB
retrieves mail almost immediately upon launching program and other
times the mail takes forever and a day for TB to process incoming
mail. This is very puzzling and if someone knows the answer I would be
forever in your debt to get this one straightened out. There's nothing
worse than to sit there waiting for TB to process outgoing email. I've
already isolated any anti-virus, spam or firewall program out of the
equation.

-- 
Best regards,
 Timmailto:timh...@cox.net



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Re: TB Crashes

2009-12-09 Thread MFPA
Hi

On Wednesday 9 December 2009 at 6:33:41 PM, in
mid:1233077380.20091209113...@cox.net, Tim Hamm wrote:


 Hello Stuart,

 Monday, December 7, 2009, 8:37:20 AM, you wrote:

 Hello Roger,   A reminder of what Roger Phillips typed
 on:   Monday, December 07, 2009 at 08:23:36 GMT +0200

 We  were talking about SENDING mail, not receiving
 it!
TH I'm referring to both sending and receiving.

 When running slow, try looking for temp files in the
 bat directory. Sometimes there can be way too many
 left behind..

 This is news to me, and where and how do you check the
 temp directory to see if it's overloaded?


Windows Start menu | Run | Type %temp% (without quotes) into the run
box and press ENTER or click OK.

Search the temp folder that opens for bat*.tmp (without quotes) and 
delete the found files.

If you just want to delete the files without looking at them, you can
type del %temp%\bat*.tmp (without quotes) into a command window and
press ENTER.





-- 
Best regards
 
MFPA

Experience is the name everyone gives to their mistakes

Using The Bat! v4.0.38 on Windows XP 5.1 Build 2600  



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Re: TB Crashes

2009-12-09 Thread Tim Hamm
Hello MFPA,

Wednesday, December 9, 2009, 12:47:22 PM, you wrote:

 Hi

 On Wednesday 9 December 2009 at 6:33:41 PM, in
 mid:1233077380.20091209113...@cox.net, Tim Hamm wrote:


 Hello Stuart,

 Monday, December 7, 2009, 8:37:20 AM, you wrote:

 Hello Roger,   A reminder of what Roger Phillips typed
 on:   Monday, December 07, 2009 at 08:23:36 GMT +0200

 We  were talking about SENDING mail, not receiving
 it!
TH I'm referring to both sending and receiving.

 When running slow, try looking for temp files in the
 bat directory. Sometimes there can be way too many
 left behind..

 This is news to me, and where and how do you check the
 temp directory to see if it's overloaded?


 Windows Start menu | Run | Type %temp% (without quotes) into the run
 box and press ENTER or click OK.

 Search the temp folder that opens for bat*.tmp (without quotes) and 
 delete the found files.

 If you just want to delete the files without looking at them, you can
 type del %temp%\bat*.tmp (without quotes) into a command window and
 press ENTER.


No such folder exists, maybe because I use CCleaner often. Have any
ideas on why processing is to a snails pace?

-- 
Best regards,
 Timmailto:timh...@cox.net



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Re: TB Crashes

2009-12-09 Thread MFPA
Hi

On Thursday 10 December 2009 at 12:53:43 AM, in
mid:18313630.20091209175...@cox.net, Tim Hamm wrote:




 Windows Start menu | Run | Type %temp% (without
 quotes) into the run box and press ENTER or click OK.

 Search the temp folder that opens for bat*.tmp
 (without quotes) and  delete the found files.

 If you just want to delete the files without looking
 at them, you can type del %temp%\bat*.tmp (without
 quotes) into a command window and press ENTER.

 No such folder exists, maybe because I use CCleaner
 often. 


Strange. Try typing set (without quotes) in a command window and 
seeing what path is reported for TEMP.




 Have any ideas on why processing is to a snails pace?

Aside from the possibility of lots of bat*.tmp files (I don't know if
CCleaner deletes these) and having ruled out any complications with
anti-spam and anti-virus, what comes to mind is how you are connecting
to the server. Some servers allow you to send/receive through a
regular or a secure connection. If using a secure connection from TB!
to a particular server, are you also using a secure connection from
the other mail clients that connect faster?

An example is that TB! is set up to connect to one of my Yahoo
accounts via a regular connection and this often starts sending or
receiving within a 0-3 seconds. Another Yahoo account I have TB! set
up to contact the *same* servers via secure to dedicated port and
this usually starts sending in 12-15 seconds or receiving in 17-22
seconds. If not receiving after 22 seconds I get could not connect to
server and have to try a few minutes later.



-- 
Best regards
 
MFPA

Hard work never killed anyone, but why take a risk?

Using The Bat! v4.0.38 on Windows XP 5.1 Build 2600  



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Re: TB Crashes

2009-12-09 Thread Roger Phillips
Hello Tim,

Monday, December 7, 2009, 5:11:26 PM, among other things, you wrote:

  1. Your anti virus programme turned off.
TH Turned Off
  2. AntiSpamSniper and any other antispam programme turned off.
TH Turned Off
  3. All message filtering turned off.
TH Turned Off
  4. Any firewall programme turned off.
TH Windows Firewall Always Off... No Third Party Firewall... Using
TH Firewall in Router Only

  If you will be kind enough to do as I suggest and let us all know
  the results we will then take it from there.
TH Here's the status of running this test. I sent a total of five emails
TH to myself and each one took exactly 15 seconds to send. This is very
TH odd... it appears TB has decided to time itself out until 15 seconds
TH has elapsed before processing outgoing mail. Before anyone jumps to
TH conclusions, my immediate send is selected. I did not run tests on
TH retrieving email.
I  have  looked  through  my  account  log  and actually found a recent sent
message  which waited exactly 15 seconds after connecting to the SMTP server
before going out.  However this is not consistent, another message completed
in  two seconds, and in another case a batch of 13 almost identical messages
of  about  5.1  kilobytes  each  went out in a total of 47 seconds. I would 
usually  assume this kind of variation is due to the loading on the server, 
which of course can vary from moment to moment.

Have you done any receive tests yet?

-- 
Best regards,
  
 Roger 

:flag-SouthAfrica:

The   Bat!  v4.2.13.4 ALPHA (Home) POP3  ,
on Windows XP, version 5 1, build 2600 and Service Pack 3



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Re: TB Crashes

2009-12-09 Thread Tim Hamm
Hello Roger,

Tuesday, December 8, 2009, 11:50:43 PM, you wrote:

 Hello Tim,

 Monday, December 7, 2009, 5:11:26 PM, among other things, you wrote:

  1. Your anti virus programme turned off.
TH Turned Off
  2. AntiSpamSniper and any other antispam programme turned off.
TH Turned Off
  3. All message filtering turned off.
TH Turned Off
  4. Any firewall programme turned off.
TH Windows Firewall Always Off... No Third Party Firewall... Using
TH Firewall in Router Only

  If you will be kind enough to do as I suggest and let us all know
  the results we will then take it from there.
TH Here's the status of running this test. I sent a total of five emails
TH to myself and each one took exactly 15 seconds to send. This is very
TH odd... it appears TB has decided to time itself out until 15 seconds
TH has elapsed before processing outgoing mail. Before anyone jumps to
TH conclusions, my immediate send is selected. I did not run tests on
TH retrieving email.
 I  have  looked  through  my  account  log  and actually found a recent sent
 message  which waited exactly 15 seconds after connecting to the SMTP server
 before going out.  However this is not consistent, another message completed
 in  two seconds, and in another case a batch of 13 almost identical messages
 of  about  5.1  kilobytes  each  went out in a total of 47 seconds. I would
 usually  assume this kind of variation is due to the loading on the server,
 which of course can vary from moment to moment.

 Have you done any receive tests yet?


Yes, receive is all over the board when TB is actually processing, but
there is definitely a time-out for several seconds before TB initiates
the actual processing of incoming email. I think if I could figure out
why TB is timing out at exactly 15 seconds before initiating the
processing of incoming mail, this may remedy my receiving it as
well.

-- 
Best regards,
 Timmailto:timh...@cox.net



Current version is 4.2.12.4 | 'Using TBUDL' information:
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Re: TB Crashes

2009-12-09 Thread Tim Hamm
Hello MFPA,

Wednesday, December 9, 2009, 7:04:34 PM, you wrote:

 Hi

 On Thursday 10 December 2009 at 12:53:43 AM, in
 mid:18313630.20091209175...@cox.net, Tim Hamm wrote:




 Windows Start menu | Run | Type %temp% (without
 quotes) into the run box and press ENTER or click OK.

 Search the temp folder that opens for bat*.tmp
 (without quotes) and  delete the found files.

 If you just want to delete the files without looking
 at them, you can type del %temp%\bat*.tmp (without
 quotes) into a command window and press ENTER.

 No such folder exists, maybe because I use CCleaner
 often. 


 Strange. Try typing set (without quotes) in a command window and 
 seeing what path is reported for TEMP.

C:\WINDOWS\TEMP




 Have any ideas on why processing is to a snails pace?

 Aside from the possibility of lots of bat*.tmp files (I don't know if
 CCleaner deletes these) and having ruled out any complications with
 anti-spam and anti-virus, what comes to mind is how you are connecting
 to the server. Some servers allow you to send/receive through a
 regular or a secure connection. If using a secure connection from TB!
 to a particular server, are you also using a secure connection from
 the other mail clients that connect faster?

 An example is that TB! is set up to connect to one of my Yahoo
 accounts via a regular connection and this often starts sending or
 receiving within a 0-3 seconds. Another Yahoo account I have TB! set
 up to contact the *same* servers via secure to dedicated port and
 this usually starts sending in 12-15 seconds or receiving in 17-22
 seconds. If not receiving after 22 seconds I get could not connect to
 server and have to try a few minutes later.




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Re: TB Crashes

2009-12-09 Thread Tim Hamm
Hello MFPA,

Wednesday, December 9, 2009, 7:04:34 PM, you wrote:

 Hi

 On Thursday 10 December 2009 at 12:53:43 AM, in
 mid:18313630.20091209175...@cox.net, Tim Hamm wrote:




 Windows Start menu | Run | Type %temp% (without
 quotes) into the run box and press ENTER or click OK.

 Search the temp folder that opens for bat*.tmp
 (without quotes) and  delete the found files.

 If you just want to delete the files without looking
 at them, you can type del %temp%\bat*.tmp (without
 quotes) into a command window and press ENTER.

 No such folder exists, maybe because I use CCleaner
 often. 


 Strange. Try typing set (without quotes) in a command window and 
 seeing what path is reported for TEMP.




 Have any ideas on why processing is to a snails pace?

 Aside from the possibility of lots of bat*.tmp files (I don't know if
 CCleaner deletes these) and having ruled out any complications with
 anti-spam and anti-virus, what comes to mind is how you are connecting
 to the server. Some servers allow you to send/receive through a
 regular or a secure connection. If using a secure connection from TB!
 to a particular server, are you also using a secure connection from
 the other mail clients that connect faster?

 An example is that TB! is set up to connect to one of my Yahoo
 accounts via a regular connection and this often starts sending or
 receiving within a 0-3 seconds. Another Yahoo account I have TB! set
 up to contact the *same* servers via secure to dedicated port and
 this usually starts sending in 12-15 seconds or receiving in 17-22
 seconds. If not receiving after 22 seconds I get could not connect to
 server and have to try a few minutes later.

Nothing special, I'm connecting via a regular connection the same as
I am for Barca2 and Outlook. Talk about fast, Barca2 (Poco) is
lighting fast... I wish TB retrieved and sent mail as swiftly as
Barca2


-- 
Best regards,
 Timmailto:timh...@cox.net



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Re: TB Crashes

2009-12-07 Thread jb_lists_tb
Hello Tim Hamm,

On Sunday, December 6, 2009, 5:12:18 AM, Tim Hamm wrote:

   Can anyone tell me why TB crashes all the time when launching a Word
   doc? This has become extremely annoying to say the least. And why
   does TB hesitate so long in sending mail? It acts as though it's on
   it's last leg.


You don't mention what version of Word you are using and I guess that
the lack of reports of such problems previously on the list means that
the problem is specific to the configuration of your machine.

Word is involved in the composing of Outlook mail, so there is a
potential interaction between Word and email. I would have a look at
the Email settings in Outlook - check what the default settings are
for sending messages (and switch to text only as a test). It would
also be worth what the default programs are for email related
activities are (in Outlook 2007, look under
Tools|Options|Other|Default programs. If TB is not handling all the
email related activities then change it.

The other thing that can sometimes cause strange application crashes
is a graphic driver issue. It would be worth checking whether there
are more up to date drivers available.

The final thing, as others have mentioned, are firewall and anti-virus
issues. Turning off these (one at a time and then both) may help to
rule this out. Both are likely to have a hand in the sending of mail.

I hope that you find a solution soon. I know how frustrating it is to
have a difficult IT problem that no-one else experiences.

-- 
   Julian  

   Using The Bat! v4.2.10.1 on Windows 7 6.1 Build 7600 



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Re: TB Crashes

2009-12-07 Thread Tim Hamm
Hello Roger,

Sunday, December 6, 2009, 11:23:36 PM, you wrote:

 Hello Tim,

 Sunday, December 6, 2009, 9:33:11 PM, among other things, you wrote:

TH I have tried re-installing TB twice now with the same results. I
TH failed to mention before that even getting web pages from TB takes
TH forever sometimes.
 This  kind of variability can be due to server overloading or heavy traffic
 to the particular web address.  i.e. nothing to do with TB.

TH Again, I excluded the fact that this is related to server
TH overloading... I ran my other two email clients with no issues
TH what-so-ever.


 We  were talking about SENDING mail, not receiving it!  
TH I'm referring to both sending and receiving.

 It  is possible that subsidiary programmes may be slowing things down on the
 receiving  side.   Did  all the mail clients have EXACTLY the same anti 
 virus
 and anti spam programmes operating during your receiving tests?

TH Yes, except for the AntiSpamSniper I have for TB.

 OK  Tim, to find out if TB is really the culprit, and why, we need to repeat
 the  comparative  tests  with all paramaters exactly the same with all three
 e-mail clients.  I suggest therefore you try the download tests with all of
 the following in place:

  1. Your anti virus programme turned off.
Turned Off
  2. AntiSpamSniper and any other antispam programme turned off.
Turned Off
  3. All message filtering turned off.
Turned Off
  4. Any firewall programme turned off.
Windows Firewall Always Off... No Third Party Firewall... Using
Firewall in Router Only
  
  To  try  to  avoid  any  'nasties'  download first with your antvirus still
  operating,  but  'leave  messages  on  the server'.  Then run your tests as
  quickly as possible thereafter with the antivirus turned off.

  If you will be kind enough to do as I suggest and let us all know
  the results we will then take it from there.
Here's the status of running this test. I sent a total of five emails
to myself and each one took exactly 15 seconds to send. This is very
odd... it appears TB has decided to time itself out until 15 seconds
has elapsed before processing outgoing mail. Before anyone jumps to
conclusions, my immediate send is selected. I did not run tests on
retrieving email.
  
  Good luck!


-- 
Best regards,
 Timmailto:timh...@cox.net



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Re: TB Crashes

2009-12-07 Thread Stuart Cuddy
Hello Roger,
  A reminder of what Roger Phillips typed on:
  Monday, December 07, 2009 at 08:23:36 GMT +0200

 We  were talking about SENDING mail, not receiving it!  
TH I'm referring to both sending and receiving.

When running slow, try looking for temp files in the bat directory. Sometimes 
there can be way too many left behind..

-- 
Best regards,
 Stuartmailto:skcu...@fastmail.fm
 Using The Bat! v4.2.13.1 ALPHA
 On Windows 7 6.1 Build #7600



Current version is 4.2.12.4 | 'Using TBUDL' information:
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Re: TB Crashes

2009-12-06 Thread Tim Hamm
Hello Roger,

Sunday, December 6, 2009, 12:14:27 AM, you wrote:

 Hello Tim,

 Sunday, December 6, 2009, 7:12:18 AM, among other things, you wrote:


TH   Can anyone tell me why TB crashes all the time when launching a Word
TH   doc? 
 It  does  not  crash for everybody, it works OK for me. I have no idea what
 your  problem may be, but suggest you try reinstalling The Bat! and then MS
 Word if you still have a problem..


TH   And  why  does TB hesitate so long in sending mail?  It acts as though
TH   it's on it's last leg.
 Again,  I  have  no problem.  I think it is more likely a problem with your
 SMTP server,  perhaps it is overloaded.

I also failed to mention that this delay happens when sending email as
well.

-- 
Best regards,
 Timmailto:timh...@cox.net



Current version is 4.2.12.4 | 'Using TBUDL' information:
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Re: TB Crashes

2009-12-06 Thread Tim Hamm
Hello Roger,

Sunday, December 6, 2009, 12:14:27 AM, you wrote:

 Hello Tim,

 Sunday, December 6, 2009, 7:12:18 AM, among other things, you wrote:


TH   Can anyone tell me why TB crashes all the time when launching a Word
TH   doc? 
 It  does  not  crash for everybody, it works OK for me. I have no idea what
 your  problem may be, but suggest you try reinstalling The Bat! and then MS
 Word if you still have a problem..

I have tried re-installing TB twice now with the same results. I
failed to mention before that even getting web pages from TB takes
forever sometimes.


TH   And  why  does TB hesitate so long in sending mail?  It acts as though
TH   it's on it's last leg.
 Again,  I  have  no problem.  I think it is more likely a problem with your
 SMTP server,  perhaps it is overloaded.

It took 1:28 to retrieve 11 messages of which none had attachments. I
have two other email clients installed, Barca2 and Outlook and the
email retrieves within seconds for the same 11 messages.

-- 
Best regards,
 Timmailto:timh...@cox.net



Current version is 4.2.12.4 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: TB Crashes

2009-12-06 Thread Tim Hamm
Hello Ian,

Sunday, December 6, 2009, 2:22:06 AM, you wrote:

 G'day Tim,

 On Sunday, December 6, 2009, at 4:12:18 PM, you (Tim Hamm) wrote:

TH Hello TBUDL,

TH   Can anyone tell me why TB crashes all the time when launching a Word
TH   doc? This has become extremely annoying to say the least. And why
TH   does TB hesitate so long in sending mail? It acts as though it's on
TH   it's last leg.

 I am using Word 2000 and have no such issues.

 Does this happen with any Word file, or just particular ones?

Any

 Does the file open OK if you save it first and then open it from 
 either Word or Explorer?

Yes, sometimes this happens from other folders and Explorer. I will
try reinstalling Word to see if this solves that issue.

 On the sending of mail, do you have delayed sending enabled, but the 
 alert dialog suppressed?

I have immediate sending enables and not sure what you are referring
to on the alert dialog suppresses. I have the mail ticker suppressed
if that's what you mean.

-- 
Best regards,
 Timmailto:timh...@cox.net



Current version is 4.2.12.4 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: TB Crashes

2009-12-06 Thread Roger Phillips
Hello Tim,

Sunday, December 6, 2009, 6:45:59 PM, among other things, you wrote:

TH   Can anyone tell me why TB crashes all the time when launching a Word
TH   doc? 
 It  does  not  crash for everybody, it works OK for me. I have no idea what
 your  problem may be, but suggest you try reinstalling The Bat! and then MS
 Word if you still have a problem..

TH I have tried re-installing TB twice now with the same results. I
TH failed to mention before that even getting web pages from TB takes
TH forever sometimes.
This  kind of variability can be due to server overloading or heavy traffic 
to the particular web address.  i.e. nothing to do with TB.


TH   And  why  does TB hesitate so long in sending mail?  It acts as though
TH   it's on it's last leg.
 Again,  I  have  no problem.  I think it is more likely a problem with your
 SMTP server,  perhaps it is overloaded.

TH It took 1:28 to retrieve 11 messages of which none had attachments. I
TH have two other email clients installed, Barca2 and Outlook and the
TH email retrieves within seconds for the same 11 messages.
We  were talking about SENDING mail, not receiving it!

It  is possible that subsidiary programmes may be slowing things down on the
receiving  side.   Did  all the mail clients have EXACTLY the same anti virus
and anti spam programmes operating during your receiving tests?



-- 
Best regards,
  
 Roger 

:flag-SouthAfrica:

The   Bat!  v4.2.13.4 ALPHA (Home) POP3  ,
on Windows XP, version 5 1, build 2600 and Service Pack 3



Current version is 4.2.12.4 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: TB Crashes

2009-12-06 Thread Tim Hamm
Hello Roger,

Sunday, December 6, 2009, 11:03:11 AM, you wrote:

 Hello Tim,

 Sunday, December 6, 2009, 6:45:59 PM, among other things, you wrote:

TH   Can anyone tell me why TB crashes all the time when launching a Word
TH   doc? 
 It  does  not  crash for everybody, it works OK for me. I have no idea what
 your  problem may be, but suggest you try reinstalling The Bat! and then MS
 Word if you still have a problem..

TH I have tried re-installing TB twice now with the same results. I
TH failed to mention before that even getting web pages from TB takes
TH forever sometimes.
 This  kind of variability can be due to server overloading or heavy traffic
 to the particular web address.  i.e. nothing to do with TB.

Again, I excluded the fact that this is related to server
overloading... I ran my other two email clients with no issues
what-so-ever.


TH   And  why  does TB hesitate so long in sending mail?  It acts as though
TH   it's on it's last leg.
 Again,  I  have  no problem.  I think it is more likely a problem with your
 SMTP server,  perhaps it is overloaded.

See answer above

TH It took 1:28 to retrieve 11 messages of which none had attachments. I
TH have two other email clients installed, Barca2 and Outlook and the
TH email retrieves within seconds for the same 11 messages.
 We  were talking about SENDING mail, not receiving it!

I'm referring to both sending and receiving.

 It  is possible that subsidiary programmes may be slowing things down on the
 receiving  side.   Did  all the mail clients have EXACTLY the same anti virus
 and anti spam programmes operating during your receiving tests?

Yes, except for the AntiSpamSniper I have for TB.

-- 
Best regards,
 Timmailto:timh...@cox.net



Current version is 4.2.12.4 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: TB Crashes

2009-12-06 Thread Tim Hamm
Hello Ian,

Sunday, December 6, 2009, 12:14:43 PM, you wrote:

 G'day Tim,

 On Monday, December 7, 2009, at 3:53:07 AM, you (Tim Hamm) wrote:

 On the sending of mail, do you have delayed sending enabled, but the 
 alert dialog suppressed?

TH I have immediate sending enables and not sure what you are referring
TH to on the alert dialog suppresses. I have the mail ticker suppressed
TH if that's what you mean.

 No. With delayed sending is enabled, you can get a dialog come up 
 telling you when the message will actually be sent. You can turn this 
 dialog off. It was a possibility that this dialog might have been 
 turned off and so there was an apparently a delay.


Under delivery type I have immediate and I have a check mark in
Combined Delivery (send and receive). This problem of very slow
sending and receiving has nothing to do with my smtp server or network
congestion with the server. I have tested all three of my email
clients, TB, Barca 2, and Outlook and TB wins the prize for taking the
longest (and I mean more than 1 minute longer) to send and receive
email. This problem started with version 4.1.

If anyone has any ideas other than what has already been discussed, I
would love to hear them.

Thanks All,

-- 
Best regards,
 Timmailto:timh...@cox.net



Current version is 4.2.12.4 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: TB Crashes

2009-12-06 Thread tracer
Hello Greg,

sounds  like you could have found the culprit as anti virus , antispam
and antispyware acts in unpredictable ways with emails...

Monday, December 7, 2009, 8:13:56 AM, you wrote:

 Hello Tim,

 On Sun, 6 Dec 2009 12:33:11 -0700 GMT(12/6/2009, 1:33 PM -0600 GMT),
 per mid:716668702.20091206123...@cox.net Tim Hamm wrote:

TH Yes, except for the AntiSpamSniper I have for TB.

 Something unique to TB which maybe the culprit.  :)


Maybe  another question to ask is- how many and which tools check your
mail coming in? It really should in all cases be keept to the same set
of emails so you can really compare them properly!!
Ie,  as  you  should  be  able to grab some emails which you know to be
clean resend them and switch all checking off...

Best regards,
 tracermailto:0tra...@gmail.com



Current version is 4.2.12.4 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: TB Crashes

2009-12-06 Thread Tim Hamm
Hello tracer,

Sunday, December 6, 2009, 7:27:19 PM, you wrote:

 Hello Greg,

 sounds  like you could have found the culprit as anti virus , antispam
 and antispyware acts in unpredictable ways with emails...

I am running Avira AntiVir Premium for my antivirus and the antispam
is AntiSpamSniper for TB. I don't know why this would have any affect
on my sending and receiving of emails. I have used AntiSpamSniper for
years with no problems... I even uninstalled it and uninstalled Avira
and there was no change in receiving and sending of emails. The delay
was the same.

 Monday, December 7, 2009, 8:13:56 AM, you wrote:

 Hello Tim,

 On Sun, 6 Dec 2009 12:33:11 -0700 GMT(12/6/2009, 1:33 PM -0600 GMT),
 per mid:716668702.20091206123...@cox.net Tim Hamm wrote:

TH Yes, except for the AntiSpamSniper I have for TB.

 Something unique to TB which maybe the culprit.  :)


 Maybe  another question to ask is- how many and which tools check your
 mail coming in? It really should in all cases be keept to the same set
 of emails so you can really compare them properly!!
 Ie,  as  you  should  be  able to grab some emails which you know to be
 clean resend them and switch all checking off...

I kept all mail on the server so each client was retrieving the same
emails and this made no difference in TB.

 Best regards,
  tracermailto:0tra...@gmail.com


 
 Current version is 4.2.12.4 | 'Using TBUDL' information:
 http://www.silverstones.com/thebat/TBUDLInfo.html




-- 
Best regards,
 Timmailto:timh...@cox.net



Current version is 4.2.12.4 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: TB Crashes

2009-12-06 Thread Roger Phillips
Hello Tim,

Sunday, December 6, 2009, 9:33:11 PM, among other things, you wrote:

TH I have tried re-installing TB twice now with the same results. I
TH failed to mention before that even getting web pages from TB takes
TH forever sometimes.
 This  kind of variability can be due to server overloading or heavy traffic
 to the particular web address.  i.e. nothing to do with TB.

TH Again, I excluded the fact that this is related to server
TH overloading... I ran my other two email clients with no issues
TH what-so-ever.


 We  were talking about SENDING mail, not receiving it!  
TH I'm referring to both sending and receiving.

 It  is possible that subsidiary programmes may be slowing things down on the
 receiving  side.   Did  all the mail clients have EXACTLY the same anti virus
 and anti spam programmes operating during your receiving tests?

TH Yes, except for the AntiSpamSniper I have for TB.

OK  Tim, to find out if TB is really the culprit, and why, we need to repeat
the  comparative  tests  with all paramaters exactly the same with all three
e-mail clients.  I suggest therefore you try the download tests with all of 
the following in place:

 1. Your anti virus programme turned off.
 2. AntiSpamSniper and any other antispam programme turned off.
 3. All message filtering turned off.
 4. Any firewall programme turned off.
 
 To  try  to  avoid  any  'nasties'  download first with your antvirus still
 operating,  but  'leave  messages  on  the server'.  Then run your tests as
 quickly as possible thereafter with the antivirus turned off.

 If  you  will  be  kind  enough to do as I suggest and let us all know the 
 results we will then take it from there. 
 
 Good luck!


-- 
Best regards,
  
 Roger 

:flag-SouthAfrica:

The   Bat!  v4.2.13.4 ALPHA (Home) POP3  ,
on Windows XP, version 5 1, build 2600 and Service Pack 3



Current version is 4.2.12.4 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: TB Crashes

2009-12-05 Thread Roger Phillips
Hello Tim,

Sunday, December 6, 2009, 7:12:18 AM, among other things, you wrote:


TH   Can anyone tell me why TB crashes all the time when launching a Word
TH   doc? 
It  does  not  crash for everybody, it works OK for me. I have no idea what 
your  problem may be, but suggest you try reinstalling The Bat! and then MS 
Word if you still have a problem..


TH   And  why  does TB hesitate so long in sending mail?  It acts as though
TH   it's on it's last leg.
Again,  I  have  no problem.  I think it is more likely a problem with your 
SMTP server,  perhaps it is overloaded.



-- 
Best regards,
  
 Roger 

:flag-SouthAfrica:

The   Bat!  v4.2.13.4 ALPHA (Home) POP3  ,
on Windows XP, version 5 1, build 2600 and Service Pack 3



Current version is 4.2.12.4 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html