Hello Richard, Friday, January 9, 2009, 8:17:44 AM, you wrote
> I've now had a response via the RitLabs Ticket system and they asked for > more information (from .txt & .log files in root of mail directory tree) and > supplied a Beta version since 4.1.7. I'd also looked at paying for the > upgrade from v3 licence to the v4 licence. As I last paid for the upgrade > 4 years ago I decided to pay and re-upgrade to v4.1.7 (& then to v4.1.9 as > it was just released). This all worked and I now have access to the Address > Book again. :-) The bat itself works??? I paid for my Thebat V4 upgrade just before Christmas and then they made an upgrade so I upgraded. Stupid in a way as an upgrade just before a holiday season is a good way to get unwanted problems. > Don't know what went wrong in your case, or where you got your version > (numbers) from. Have you tried doing a compact/compress of your email > message base, and doing a backup, before trying to upgrade again? Also, do > you, like me, need to pay for the upgrade before trying to install it? version numbers are on a page on the website where you download from.. And no, I just paid so unlikely I have to pay again for a bug fix.. Anyway after all the bugs I have seen one more or less makes little difference... (I don't mean in the bat but in general!!). I just went back to last one which worked for me: 4.0.38 . Doesn't handle msg's larger then 2 gb or so but I cannot see that to be a problem.... Ok, sending this and then reinstalling whatever the last update is. -- Best regards, tracer mailto:0tra...@gmail.com ________________________________________________ Current version is 4.1.7 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html