Dear [EMAIL PROTECTED],

Thank you for contacting the Juno Help Center.

Please note that this is an automated response and further replies to this mail will 
not be responded to.

Live technical support over e-mail is only available to Juno Platinum members writing 
through a Personal Assistance Ticket (PAT).

You are receiving this mail due to one of the following reasons:

[A]    You're a Juno Platinum member and have NOT written to us from your Platinum 
account.

[B]    You're replying to a mail received from our Customer Support technicians at 
[EMAIL PROTECTED], and have modified the original "Subject Line" of the mail.

[C]    You're a Juno Free Internet service member.

*************************************
[A]    To give you the best service possible, we need some key information about your 
computer system and details of the problem & error messages received.

Visit our Web site at www.juno.com/techsupport/pat to create your own PAT and send a 
customized request to the Juno Customer Support Team.  You'll receive personalized 
assistance in approximately one business day.

Note:  This service is available for Platinum members only.

*************************************
[B]    If you've received a reply from [EMAIL PROTECTED] in response to a PAT created 
by you, please ensure that you reply to that mail for further assistance.

Note:  Remember to keep the "Subject Line" of the mail unchanged.  This will help us 
track your request, and serve you faster.

*************************************
[C]    If you are a Juno Free Internet service member and need technical support, 
please check out our other Support Options at 
http://www.juno.com/contact/free_index.html.

If you require assistance over e-mail, send a blank mail to [EMAIL PROTECTED] Our 
e-mail-based Automated response library will send you the solutions database and 
provide you with a means to retrieve a list of relevant support documents.

Thanks for using Juno!

Sincerely,

Juno Customer Care
http://help.juno.com

---------------------------------------------------------------------
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]

Reply via email to