Re: [tor-bugs] #10534 [Applications/Tor Browser]: Let's not advertise help desk emails directly

[Tor Bug Tracker & Wiki]

#10534: Let's not advertise help desk emails directly
-+-
 Reporter:  lunar|  Owner:
 |  mikeperry
 Type:  defect   | Status:  closed
 Priority:  High |  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:  fixed
 Keywords:  tbb-usability, tbb-easy, SponsorO,   |  Actual Points:
  TorBrowserTeam201604R  |
Parent ID:  #10974   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by gk):

 Yes, #20318 which I just submitted a patch for review for.

--
Ticket URL: 
Tor Bug Tracker & Wiki 
The Tor Project: anonymity online
___
tor-bugs mailing list
tor-bugs@lists.torproject.org
https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-bugs

Re: [tor-bugs] #10534 [Applications/Tor Browser]: Let's not advertise help desk emails directly

[Tor Bug Tracker & Wiki]

#10534: Let's not advertise help desk emails directly
-+-
 Reporter:  lunar|  Owner:
 |  mikeperry
 Type:  defect   | Status:  closed
 Priority:  High |  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:  fixed
 Keywords:  tbb-usability, tbb-easy, SponsorO,   |  Actual Points:
  TorBrowserTeam201604R  |
Parent ID:  #10974   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by arma):

 Glad to see this got addressed in tor-launcher.

 Was there a corresponding ticket for the torbutton string, or is that
 still an issue (meaning we should open a new ticket)?

 src/chrome/locale/en/aboutTor.ddt in torbutton's master branch still says
 {{{
 
 
 
 
 
 }}}

--
Ticket URL: 
Tor Bug Tracker & Wiki 
The Tor Project: anonymity online
___
tor-bugs mailing list
tor-bugs@lists.torproject.org
https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-bugs

Re: [tor-bugs] #10534 [Applications/Tor Browser]: Let's not advertise help desk emails directly

[Tor Bug Tracker & Wiki]

#10534: Let's not advertise help desk emails directly
-+-
 Reporter:  lunar|  Owner:
 Type:  defect   |  mikeperry
 Priority:  High | Status:  closed
Component:  Applications/Tor Browser |  Milestone:
 Severity:  Normal   |Version:
 Keywords:  tbb-usability, tbb-easy, SponsorO,   | Resolution:  fixed
  TorBrowserTeam201604R  |  Actual Points:
Parent ID:  #10974   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by phoul):

 Using network-settings.dtd as an example:

 Every hour or two, Transifex will check https://gitweb.torproject.org/tor-
 launcher.git/plain/src/chrome/locale/en/network-settings.dtd to see if its
 strings match what Transifex currently has. If it does not, it will pull
 in the changes make them available as the source strings for that
 resource.

 This automatic updating is not git-aware, and I do not believe does any
 checking of time stamps either. It will simply look at
 https://gitweb.torproject.org/tor-launcher.git/plain/src/chrome/locale/en
 /network-settings.dtd, and pull in changes if they do not match what
 Transifex currently has.

 After the new strings make it into Transifex, it will take about 15
 minutes for the system on our side to pull the new translations into their
 respective branches in translation.git.

 The race in this case occurred when https://gitweb.torproject.org/tor-
 launcher.git/plain/src/chrome/locale/en/network-settings.dtd got replaced
 by what was in translation.git prematurely, as Transifex had not pulled in
 the updated version of network-settings.dtd from your repo yet, which
 meant the strings in translation.git were still the versions pre-update.

 By the time Transifex ran this check, it had already been replaced with
 the version from translation.git, which indicated to Transifex that
 nothing had changed.

--
Ticket URL: 
Tor Bug Tracker & Wiki 
The Tor Project: anonymity online
___
tor-bugs mailing list
tor-bugs@lists.torproject.org
https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-bugs

Re: [tor-bugs] #10534 [Applications/Tor Browser]: Let's not advertise help desk emails directly

[Tor Bug Tracker & Wiki]

#10534: Let's not advertise help desk emails directly
-+-
 Reporter:  lunar|  Owner:
 Type:  defect   |  mikeperry
 Priority:  High | Status:  closed
Component:  Applications/Tor Browser |  Milestone:
 Severity:  Normal   |Version:
 Keywords:  tbb-usability, tbb-easy, SponsorO,   | Resolution:  fixed
  TorBrowserTeam201604R  |  Actual Points:
Parent ID:  #10974   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by mcs):

 Replying to [comment:28 phoul]:
 > If the source strings also exist somewhere outside of
 https://gitweb.torproject.org/tor-launcher.git/plain/src/chrome/locale/en
 /network-settings.dtd, we can also point Transifex to that different
 location so there isn't a race between Transifex and updated translations
 being pushed to the repo.

 I don't fully understand what happened. Can you explain how a race can
 occur? Does the tor-launcher.git --> Transifex --> translation.git process
 look at timestamps to decide whether changes need to be transferred back
 to the translation repository? Or to decide whether to pull changes out of
 the tor-launcher repo?

--
Ticket URL: 
Tor Bug Tracker & Wiki 
The Tor Project: anonymity online
___
tor-bugs mailing list
tor-bugs@lists.torproject.org
https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-bugs

Re: [tor-bugs] #10534 [Applications/Tor Browser]: Let's not advertise help desk emails directly

[Tor Bug Tracker & Wiki]

#10534: Let's not advertise help desk emails directly
-+-
 Reporter:  lunar|  Owner:
 Type:  defect   |  mikeperry
 Priority:  High | Status:  closed
Component:  Applications/Tor Browser |  Milestone:
 Severity:  Normal   |Version:
 Keywords:  tbb-usability, tbb-easy, SponsorO,   | Resolution:  fixed
  TorBrowserTeam201604R  |  Actual Points:
Parent ID:  #10974   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by phoul):

 After doing some looking, it appears that the commit an hour after
 3635ee8a79bc1ef6457250082d3937d7f1633911
 (fffc7ee3e157198664cd5b1140773ad069dd3c5b) was done before Transifex had a
 chance to pick up the changes.

 Currently, Transifex relies on https://gitweb.torproject.org/tor-
 launcher.git/plain/src/chrome/locale/en/network-settings.dtd to contain
 the correct source strings, and will pull whatever is at this location
 every hour or two. In this case, updating the strings at that location and
 waiting a couple hours before pulling new translations into the repo
 should resolve the issue.

 If the source strings also exist somewhere outside of
 https://gitweb.torproject.org/tor-launcher.git/plain/src/chrome/locale/en
 /network-settings.dtd, we can also point Transifex to that different
 location so there isn't a race between Transifex and updated translations
 being pushed to the repo.

--
Ticket URL: 
Tor Bug Tracker & Wiki 
The Tor Project: anonymity online
___
tor-bugs mailing list
tor-bugs@lists.torproject.org
https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-bugs

Re: [tor-bugs] #10534 [Applications/Tor Browser]: Let's not advertise help desk emails directly

[Tor Bug Tracker & Wiki]

#10534: Let's not advertise help desk emails directly
-+-
 Reporter:  lunar|  Owner:
 Type:  defect   |  mikeperry
 Priority:  High | Status:  closed
Component:  Applications/Tor Browser |  Milestone:
 Severity:  Normal   |Version:
 Keywords:  tbb-usability, tbb-easy, SponsorO,   | Resolution:  fixed
  TorBrowserTeam201604R  |  Actual Points:
Parent ID:  #10974   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by gk):

 Replying to [comment:26 phoul]:
 > Strings should be picked up by Transifex every few hours. The changed en
 values should be present in the strings until they are properly translated
 at that time.

 But that is not happening right now. Take
 3635ee8a79bc1ef6457250082d3937d7f1633911 in tor-launcher as an example. It
 has a modified `torsettings.bridgeHelp1B` and a new
 `torlauncher.forAssistance2`. This commit is on master, yet updating the
 translations neither have the former nor the latter. This means, too, that
 the former is overwritten in en again.

--
Ticket URL: 
Tor Bug Tracker & Wiki 
The Tor Project: anonymity online
___
tor-bugs mailing list
tor-bugs@lists.torproject.org
https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-bugs

Re: [tor-bugs] #10534 [Applications/Tor Browser]: Let's not advertise help desk emails directly

[Tor Bug Tracker & Wiki]

#10534: Let's not advertise help desk emails directly
-+-
 Reporter:  lunar|  Owner:
 Type:  defect   |  mikeperry
 Priority:  High | Status:  closed
Component:  Applications/Tor Browser |  Milestone:
 Severity:  Normal   |Version:
 Keywords:  tbb-usability, tbb-easy, SponsorO,   | Resolution:  fixed
  TorBrowserTeam201604R  |  Actual Points:
Parent ID:  #10974   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by phoul):

 Strings should be picked up by Transifex every few hours. The changed en
 values should be present in the strings until they are properly translated
 at that time.

--
Ticket URL: 
Tor Bug Tracker & Wiki 
The Tor Project: anonymity online
___
tor-bugs mailing list
tor-bugs@lists.torproject.org
https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-bugs

Re: [tor-bugs] #10534 [Applications/Tor Browser]: Let's not advertise help desk emails directly

[Tor Bug Tracker & Wiki]

#10534: Let's not advertise help desk emails directly
-+-
 Reporter:  lunar|  Owner:
 Type:  defect   |  mikeperry
 Priority:  High | Status:  closed
Component:  Applications/Tor Browser |  Milestone:
 Severity:  Normal   |Version:
 Keywords:  tbb-usability, tbb-easy, SponsorO,   | Resolution:  fixed
  TorBrowserTeam201604R  |  Actual Points:
Parent ID:  #10974   | Points:
 Reviewer:   |Sponsor:
-+-
Changes (by gk):

 * status:  needs_review => closed
 * resolution:   => fixed


Comment:

 Okay, this is merged to master (), maint-0.2.7 () and maint-0.2.9 (). I
 think we should close this one for now and open new tickets once we know
 for sure how our new user support will work (and once all is set up
 properly).

 However, we need to wait before we can start a build because we need new
 strings to appear. Phoul: how long does that usually take until at least
 the en ones are available for all locales we ship? Can one speed up that
 process?

--
Ticket URL: 
Tor Bug Tracker & Wiki 
The Tor Project: anonymity online
___
tor-bugs mailing list
tor-bugs@lists.torproject.org
https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-bugs