Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
-+-
 Reporter:  rollback-question|  Owner:  tbb-
 |  team
 Type:  defect   | Status:  closed
 Priority:  Very High|  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:  fixed
 Keywords:  tbb-8.5-issues, tbb-regression,  |  Actual Points:
  TorBrowserTeam201905, user-feedback, blog  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-
Changes (by gk):

 * status:  needs_information => closed
 * resolution:   => fixed


Comment:

 Thanks so much. In case you come to to the CCC camp this year, there will
 be a bunch of Tor folks around. Let's close this ticket. Please open a new
 one if this is happening again (ideally with the output mcs asked about in
 the previous comments).

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
-+-
 Reporter:  rollback-question|  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  needs_information
 Priority:  Very High|  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression,  |  Actual Points:
  TorBrowserTeam201905, user-feedback, blog  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by rollback-question):

 thanks for your help mcs and sorry for not answering earlier. there was no
 Browser/TorBrowser/UpdateInfo/updates/last-update.log and i tried moving
 away the directories Browser/TorBrowser/UpdateInfo and
 Browser/TorBrowser/Data/Browser/profile.default/startupCache and launched
 the (broken) tor browser with the --log option, output attached. as you
 can see the log file doesn't contain any useful information and that is
 why i didn't post here until now, i was wondering if there is a way to
 increase the logging level before coming back with empty hands..

 but today everything changed, the working TBB got updated and i had again
 hope that it could force the broken one to update again, this time
 successfully. but it didn't, i got the same "about" window with the button
 to restart but without changing anything when pressed. but then i renamed
 again the directories Browser/TorBrowser/UpdateInfo and
 Browser/TorBrowser/Data/Browser/profile.default/startupCache and launched
 the tor browser and there it was, downloading a 77MB file. btw clicking on
 the tor icon and selecting "Check for Tor Browser Update" did nothing. but
 after it finished the download the broken TBB restarted and everything is
 back to normal now, with the exception of the lost tabs that were never
 recovered. but it's functional, new tabs are now restored, there is no
 longer an icon to restart the browser in the "about" window, it shows now
 it's running version 8.5.1 (based on Mozilla Firefox 60.7.0esr) (64-bit)
 and everything looks good now! btw it was also running with the --log
 argument when the upgrade was successful but the log file is as useless as
 the one i just posted

 thanks again mcs, gk, acat and everyone else for the help, and please let
 me know if i should post anything else (logs, etc) now that it is fixed.
 and also thanks for resolving the problem with the saved passwords (i see
 it in the change notice of the new build) and your great work that makes
 the tor browser possible! i can't thank you enough. but if you ever attend
 the CCC congress in germany (i know some tor developers do) please
 bring/put a donations box with you like other groups do (FSF, EFF, etc). i
 miss every year the opportunity to make an anonymous donation in cash to
 the project

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
-+-
 Reporter:  rollback-question|  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  needs_information
 Priority:  Very High|  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression,  |  Actual Points:
  TorBrowserTeam201905, user-feedback, blog  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-
Changes (by rollback-question):

 * Attachment "tb.log" added.

 output of ./start-tor-browser.desktop --log tb.log (obfuscated)

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
-+-
 Reporter:  rollback-question|  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  needs_information
 Priority:  Very High|  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression,  |  Actual Points:
  TorBrowserTeam201905, user-feedback, blog  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-
Changes (by gk):

 * keywords:
 tbb-8.5-issues, tbb-regression, TorBrowserTeam201905R, user-feedback,
 blog
 =>
 tbb-8.5-issues, tbb-regression, TorBrowserTeam201905, user-feedback,
 blog


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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
-+-
 Reporter:  rollback-question|  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  needs_information
 Priority:  Very High|  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression,  |  Actual Points:
  TorBrowserTeam201905R, user-feedback, blog |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-
Changes (by wayward):

 * keywords:  tbb-8.5-issues, tbb-regression, TorBrowserTeam201905R =>
 tbb-8.5-issues, tbb-regression, TorBrowserTeam201905R, user-feedback,
 blog


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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
-+-
 Reporter:  rollback-question|  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  needs_information
 Priority:  Very High|  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression,  |  Actual Points:
  TorBrowserTeam201905R  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-
Changes (by mcs):

 * status:  needs_review => needs_information


Comment:

 I can't figure out how your broken browser got into the state it is in.
 The updater should never update some of the browser files and not other
 files.

 For the broken browser, do you have a last-update.log file? If one exists,
 it should be in `Browser/TorBrowser/UpdateInfo/updates/last-update.log`

 For the broken browser, can you try the following in a shell (or similar
 commands) when the `app.update.log` preference value is `true`:
  cd tor-browser_en-US
  mv Browser/TorBrowser/UpdateInfo ~/UpdateInfo-setaside
  mv Browser/TorBrowser/Data/Browser/profile.default/startupCache
 ~/startupCache-setaside
  ./start-tor-browser.desktop  --log /tmp/tb.log
 Then open the about box and let it try to update (including the restart
 step).
 Then exit the browser and attach the contents of `/tmp/tb.log` to this
 ticket (please sanitize to remove paths, etc. if you would like to do so).

 Another idea is to find out what files are different between your broken
 browser and the one that correctly updated to 8.5. To do that you would
 need to do a recursive diff of the two installations.

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
-+-
 Reporter:  rollback-question|  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  needs_review
 Priority:  Very High|  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression,  |  Actual Points:
  TorBrowserTeam201905R  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by gk):

 Replying to [comment:22 tw64_pass]:
 >
 > VERY SIMILAR (& related) ISSUE (seems to be a somewhat deeper root cause
 at work here):
 > NO PASSWORDS ARE SAVED AT ALL
 >
 > new/clean install of
 > torbrowser-install-win64-8.5_en-US.exe
 >
 > about:preferences#privacy
 > Forms & Passwords
 > ONRemember logins and passwords for websites
 > Saved Logins ALWAYS STAY blank/empty
 > History
 > Use custom settings for history
 > OFF   Always use private browsing mode
 > OFF   Remember my browsing and download history
 > OFF   Remember search and form history
 > ONClear history when Tor Browser closes (all 7 suboptions ON)
 >
 > security.nocertdb = true (box to save the password does not appear at
 all)
 > security.nocertdb = false (box does appear, but password is not saved)
 >
 > 32-bit version (at least 8.0.8) works properly ...
 >
 > Thanks for looking into this.
 >
 > ---
 > JUST TO ADD (for torbrowser-install-win64-8.5_en-US.exe):
 > logins.json is being written to/populated, but every/each site has
 multiple "id":
 > created (seems one for each/every login) with new/different "guid":
 > ---
 >
 > ---
 > FURTHER ADDITION (for torbrowser-install-win64-8.5_en-US.exe):
 >
 > replaced key4.db, logins.json with working ones from 32-bit version --
 works OK
 > for already saved sites, anything added/new is NOT WORKING AT ALL
 > -- THIS FEATURE IS FULLY BROKEN
 >
 > please also see #30209
 > (logins.json data is added unencrypted, maybe that's why people have
 problems with saved login data)
 > ---

 Please file a different ticket with clear steps to reproduce your problem.
 This ticket already contains two different bug reports and adding a third
 one does not make it easier for us to work on it, thanks!

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
-+-
 Reporter:  rollback-question|  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  needs_review
 Priority:  Very High|  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression,  |  Actual Points:
  TorBrowserTeam201905R  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by tw64_pass):

 VERY SIMILAR (& related) ISSUE (seems to be a somewhat deeper root cause
 at work here):
 NO PASSWORDS ARE SAVED AT ALL

 new/clean install of
 torbrowser-install-win64-8.5_en-US.exe

 about:preferences#privacy
 Forms & Passwords
 ON  Remember logins and passwords for websites
 Saved Logins ALWAYS STAY blank/empty
 History
 Use custom settings for history
 OFF Always use private browsing mode
 OFF Remember my browsing and download history
 OFF Remember search and form history
 ON  Clear history when Tor Browser closes (all 7 suboptions ON)

 security.nocertdb = true (box to save the password does not appear at all)
 security.nocertdb = false (box does appear, but password is not saved)

 32-bit version (at least 8.0.8) works properly ...

 Thanks for looking into this.

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
-+-
 Reporter:  rollback-question|  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  needs_review
 Priority:  Very High|  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression,  |  Actual Points:
  TorBrowserTeam201905R  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by rollback-question):

 attached file Browser/TorBrowser/UpdateInfo/active-update.xml from TBB 1
 that seems relevant due to the modification date and the mention of
 statusText="Install Pending" and CompleteUpdate="false". not sure if it's
 useful

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
-+-
 Reporter:  rollback-question|  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  needs_review
 Priority:  Very High|  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression,  |  Actual Points:
  TorBrowserTeam201905R  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-
Changes (by rollback-question):

 * Attachment "active-update.xml" added.

 Browser/TorBrowser/UpdateInfo/active-update.xml modified on may 21th

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
-+-
 Reporter:  rollback-question|  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  needs_review
 Priority:  Very High|  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression,  |  Actual Points:
  TorBrowserTeam201905R  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by rollback-question):

 thank you very much for looking into it! here are the app.update prefs:

 TBB 1 (broken one)

 user_pref("app.update.download.attempts", 0);
 user_pref("app.update.elevate.attempts", 0);
 user_pref("app.update.lastUpdateTime.addon-background-update-timer",
 1558952020);
 user_pref("app.update.lastUpdateTime.background-update-timer",
 1558951540);
 user_pref("app.update.lastUpdateTime.blocklist-background-update-timer",
 1558951780);
 user_pref("app.update.lastUpdateTime.browser-cleanup-thumbnails",
 1558470262);
 user_pref("app.update.lastUpdateTime.experiments-update-timer",
 1558951900);
 user_pref("app.update.lastUpdateTime.search-engine-update-timer",
 1558951660);
 user_pref("app.update.lastUpdateTime.xpi-signature-verification",
 1558952140);
 user_pref("app.update.log", true);
 user_pref("app.update.postupdate", true);


 TBB 2 (working one)

 user_pref("app.update.download.attempts", 0);
 user_pref("app.update.elevate.attempts", 0);
 user_pref("app.update.lastUpdateTime.addon-background-update-timer",
 1558913305);
 user_pref("app.update.lastUpdateTime.background-update-timer",
 1558715487);
 user_pref("app.update.lastUpdateTime.blocklist-background-update-timer",
 1558913425);
 user_pref("app.update.lastUpdateTime.browser-cleanup-thumbnails",
 1558913065);
 user_pref("app.update.lastUpdateTime.experiments-update-timer",
 1558913545);
 user_pref("app.update.lastUpdateTime.search-engine-update-timer",
 1558913185);
 user_pref("app.update.lastUpdateTime.xpi-signature-verification",
 1558913428);


 after moving the directories away and starting the TBB 1 again nothing
 changed, i saw in the "about" window that a download was triggered but it
 lasted only a few seconds. then the bubtton to restart the tor browser
 appeared and it started all over again, still based on Firefox 60.6.1esr
 and showing the button to restart the tor browser every time i restart it

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
-+-
 Reporter:  rollback-question|  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  needs_review
 Priority:  Very High|  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression,  |  Actual Points:
  TorBrowserTeam201905R  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by mcs):

 There is a lot to analyze here... thanks for sharing so much data. Two
 questions come to mind right now:

 Can you extract all of the `app.update` prefs from
 Browser/TorBrowser/Data/Browser/profile.default/prefs.js and attach the
 values to this ticket? (for both browsers)

 Please tell us what happens to the broken browser if you exit, move the
 following two directories aside, and then restart (please keep the
 contents of the directories because they may be useful in the future for
 debugging the cause of this problem).
  Browser/TorBrowser/Data/Browser/profile.default/startupCache/
  Browser/TorBrowser/UpdateInfo/

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
-+-
 Reporter:  rollback-question|  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  needs_review
 Priority:  Very High|  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression,  |  Actual Points:
  TorBrowserTeam201905R  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-
Changes (by rollback-question):

 * Attachment "update.log" added.

 modification time: may 21 20:15 (file edited to remove paths)

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
-+-
 Reporter:  rollback-question|  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  needs_review
 Priority:  Very High|  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression,  |  Actual Points:
  TorBrowserTeam201905R  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by rollback-question):

 i've set app.update.log to true but unlike with the second TBB that works
 fine and shows the console i can't open the browser console with
 Ctrl+Shift+J on the first TBB that is broken. it does not appear  in Tools
 - Web Developer either, i only see Page Source there and nothing else.
 i've searched for update logs and found the following in
 Browser/TorBrowser/UpdateInfo/updates/0/

 - TBB 1 (first upgraded, the broken one, left screen capture)

 $ ls -al Browser/TorBrowser/UpdateInfo/updates/0
 total 6
 drwxr-xr-x 2 4096 may 24 01:08 .
 drwxr-xr-x 3 4096 may  7 15:18 ..
 -rw-r--r-- 1 7597 may 24 00:05 update.log
 -rw--- 1 11146198 may 21 16:23 update.mar
 -rwxr-xr-x 1   177592 may 21 20:15 updater
 -rw-r--r-- 1  689 may 21 20:15 updater.ini
 -rw-r--r-- 1 2153 may 21 20:15 updater.png
 -rw-r--r-- 1   10 may 21 20:15 update.status
 -rw-r--r-- 14 may 21 16:23 update.version

 $ cat Browser/TorBrowser/UpdateInfo/updates/0/update.status
 succeeded

 update.log - does not show any errors, but i'll attach it anyway since
 it's the only log i can find


 - TBB 2 (last upgraded, the working one, right screen capture)

 $ ls -al Browser/TorBrowser/UpdateInfo/updates/0
 total 11108
 drwxr-xr-x 2 4096 may 21 21:41 .
 drwxr-xr-x 3 4096 may 20 20:27 ..
 -rw--- 1 11146198 may 21 21:26 update.mar
 -rwxr-xr-x 1   177592 may 21 21:41 updater
 -rw-r--r-- 1  689 may 21 21:41 updater.ini
 -rw-r--r-- 1 2153 may 21 21:41 updater.png
 -rw-r--r-- 18 may 21 21:41 update.status
 -rw-r--r-- 14 may 21 21:26 update.version

 $ cat Browser/TorBrowser/UpdateInfo/updates/0/update.status
 applying

 there is no update.log

 somehow the broken one says "succeded" and the working one "applying". i
 don't know what else to look for or how to make the browser console appear
 in the broken one :/

 if i close the browser manually and open it again it is still the same,
 only the "About Tor" tab appears (as shown in the screen capture from
 yesterday) but it doesn't fix it. i've tried deleting all /tmp files, just
 in case, and rebooting, but it's still the same

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
-+-
 Reporter:  rollback-question|  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  needs_review
 Priority:  Very High|  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression,  |  Actual Points:
  TorBrowserTeam201905R  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by gk):

 Replying to [comment:15 gk]:
 > Replying to [comment:13 rollback-question]:
 > > i found a difference between them,
 > >
 > > the first TBB i upgraded that doesn't recover tabs (left screenshot)
 is now on version 8.5 but based on firefox version 60.6.1esr - it shows a
 "Restart to update Tor Browser" button, when pressed the tor browser gets
 restarted but with the same version and still showing the same button
 again
 >
 > Huh, yes. That looks broken. You should not be on Tor Browser 8.5 and
 Firefox 60.6.1esr at the same time. If you open `about:config` and set
 `app.update.log` to `true` and check your browser console (Ctrl+Shift+J)
 while doing the update are there any error messages showing up that could
 give some clues about what is going on?

 Another question: what happens if you just close the browser manually and
 then open it again. Does that change things?

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
-+-
 Reporter:  rollback-question|  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  needs_review
 Priority:  Very High|  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression,  |  Actual Points:
  TorBrowserTeam201905R  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by gk):

 Replying to [comment:8 acat]:
 > There's a patch for torbutton to fix the saved logins here
 https://github.com/acatarineu/torbutton/commit/30565.
 >
 > Note: using `sticky_pref()` instead of `pref()` in `000-tor-browser.js`
 should have prevented this behaviour (the pref would not have been removed
 from `user.js` when it matched the default value).

 Looks good to me. Merged to `master` with commit
 6406662331d900d7218cccb82b3e6bd7065e04f4.

 Leaving this ticket open for a bit to figure out whether we need to file a
 new bug for the update issue.

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
-+-
 Reporter:  rollback-question|  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  needs_review
 Priority:  Very High|  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression,  |  Actual Points:
  TorBrowserTeam201905R  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by gk):

 Replying to [comment:13 rollback-question]:
 > i found a difference between them,
 >
 > the first TBB i upgraded that doesn't recover tabs (left screenshot) is
 now on version 8.5 but based on firefox version 60.6.1esr - it shows a
 "Restart to update Tor Browser" button, when pressed the tor browser gets
 restarted but with the same version and still showing the same button
 again

 Huh, yes. That looks broken. You should not be on Tor Browser 8.5 and
 Firefox 60.6.1esr at the same time. If you open `about:config` and set
 `app.update.log` to `true` and check your browser console (Ctrl+Shift+J)
 while doing the update are there any error messages showing up that could
 give some clues about what is going on?

 > the second TBB i upgraded that recovers the tabs without problem (right
 screenshor) is on version 8.5 but based on firefox version 60.7.0esr and
 doesn't show any button and works fine

 That's the expected behavior.

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
-+-
 Reporter:  rollback-question|  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  needs_review
 Priority:  Very High|  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression,  |  Actual Points:
  TorBrowserTeam201905R  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-
Changes (by gk):

 * cc: agnox (added)


Comment:

 Closed #30581 as a duplicate.

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
-+-
 Reporter:  rollback-question|  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  needs_review
 Priority:  Very High|  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression,  |  Actual Points:
  TorBrowserTeam201905R  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by rollback-question):

 i found a difference between them,

 the first TBB i upgraded that doesn't recover tabs (left screenshot) is
 now on version 8.5 but based on firefox version 60.6.1esr - it shows a
 "Restart to update Tor Browser" button, when pressed the tor browser gets
 restarted but with the same version and still showing the same button
 again

 the second TBB i upgraded that recovers the tabs without problem (right
 screenshor) is on version 8.5 but based on firefox version 60.7.0esr and
 doesn't show any button and works fine

 i don't know how i ended up with this difference. i don't think i have
 messed with the first TBB during the upgrade in any way and they have the
 same settings.. one works fine the other doesn't

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
-+-
 Reporter:  rollback-question|  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  needs_review
 Priority:  Very High|  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression,  |  Actual Points:
  TorBrowserTeam201905R  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-
Changes (by rollback-question):

 * Attachment "tbb-diff.png" added.

 tbb based on different firefox versions

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
-+-
 Reporter:  rollback-question|  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  needs_review
 Priority:  Very High|  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression,  |  Actual Points:
  TorBrowserTeam201905R  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by rollback-question):

 flipping security.nocertdb to false fixed the issue on both instances,
 logins and passwords appear again and functionality is again normal

 thank you very much to all for your help and specially to acat for the
 detailed explanation and the patch

 the issue with the tabs still persists on the first TBB i upgraded, not
 only after upgrading but also if i restart or kill the tor browser now (i
 tried many times). the browser history is here, but tabs are never
 recovered and only a plain tor tab is shown. it makes no difference if i
 exit cleanly (quit the program) or if i kill it. what is strange is that
 the second TBB i upgraded on a different PC doesn't have the issue and
 tabs are recovered from before the upgrade (and also new tabs opened after
 the upgrade)

 i have tried copying Browser/TorBrowser/Data/Browser/profile.default to a
 fresh install of a version 8.0.9 and i get an error related to the TBB
 upgrade but i can open new tabs that get recovered on restart - just not
 the older ones, these seem to have been lost

 i wish there was an easy way to roll back to a previous version for such
 situations, or at least know what directories should be copied to make a
 manual backup and if it's safe to overwrite a new install with them to
 restore the backup (of course it would be also nice to have an option to
 "export" or backup all local settings, history, passwords, etc from the
 tor browser GUI itself). i only have a 1 year old "full directory" backup
 which is too old :( but that is my fault

 again thanks everyone for the help!

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
-+-
 Reporter:  rollback-question|  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  needs_review
 Priority:  Very High|  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression,  |  Actual Points:
  TorBrowserTeam201905R  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-
Changes (by gk):

 * keywords:  tbb-8.5-issues, tbb-regression => tbb-8.5-issues, tbb-
 regression, TorBrowserTeam201905R


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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
+--
 Reporter:  rollback-question   |  Owner:  tbb-team
 Type:  defect  | Status:  needs_review
 Priority:  Very High   |  Milestone:
Component:  Applications/Tor Browser|Version:
 Severity:  Normal  | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression  |  Actual Points:
Parent ID:  | Points:
 Reviewer:  |Sponsor:
+--

Comment (by nobell):

 BTW, if you want to get a review from the Tor Browser team, you should set
 `TorBrowserTeam201905R` keyword.

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
+--
 Reporter:  rollback-question   |  Owner:  tbb-team
 Type:  defect  | Status:  needs_review
 Priority:  Very High   |  Milestone:
Component:  Applications/Tor Browser|Version:
 Severity:  Normal  | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression  |  Actual Points:
Parent ID:  | Points:
 Reviewer:  |Sponsor:
+--
Changes (by acat):

 * status:  new => needs_review


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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
+--
 Reporter:  rollback-question   |  Owner:  tbb-team
 Type:  defect  | Status:  new
 Priority:  Very High   |  Milestone:
Component:  Applications/Tor Browser|Version:
 Severity:  Normal  | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression  |  Actual Points:
Parent ID:  | Points:
 Reviewer:  |Sponsor:
+--

Comment (by acat):

 There's a patch for torbutton to fix the saved logins here
 https://github.com/acatarineu/torbutton/commit/30565.

 Note: using `sticky_pref()` instead of `pref()` in `000-tor-browser.js`
 should have prevented this behaviour (the pref would not have been removed
 from `user.js` when it matched the default value).

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
+--
 Reporter:  rollback-question   |  Owner:  tbb-team
 Type:  defect  | Status:  new
 Priority:  Very High   |  Milestone:
Component:  Applications/Tor Browser|Version:
 Severity:  Normal  | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression  |  Actual Points:
Parent ID:  | Points:
 Reviewer:  |Sponsor:
+--

Comment (by acat):

 TLDR: You should be able to get your logins back by opening `about:config`
 page, looking for `security.nocertdb` pref, setting it to `false`, and
 restarting the browser.

 For the saved logins issue, we think we know what happened. It's a bit
 long to explain:

 In Tor Browser there is a preference `security.nocertdb` that is set to
 true by default, in order to make the browser intermediate certificate
 store memory only (no persistence to disk). This is also used for saved
 logins, so these will not work if `security.nocertdb = true`.

 When you select `Tor browser will Remember history` we flip this
 preference to false, to make it consistent with "keep history" mode and
 also to enable features like saving logins to work. Internally, this pref
 change to `security.nocertdb = false` is saved in the browser profile as
 user preference (`prefs.js` file), to override the browser defaults.

 In order to fix the Firefox addons being uninstalled issue (see
 https://bugzilla.mozilla.org/show_bug.cgi?id=1548973), we had to change
 the browser default and set `security.nocertdb = false`. We did not expect
 that in your case, since the browser default value now matched your user
 chosen value, the `prefs.js` pref override would be removed for being
 redundant. This eventually meant that when upgrading to 8.5, where we
 switched the default to true, this pref was also wrongly switched to true
 for your case.

 So switching `security.nocertdb = false` should fix this.

 For the tabs issue, I still cannot reproduce. Can you verify if after
 switching this it still happens? Is it persistent (tabs are never kept on
 browser start) or it just happened once (when browser upgraded?)

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
+--
 Reporter:  rollback-question   |  Owner:  tbb-team
 Type:  defect  | Status:  new
 Priority:  Very High   |  Milestone:
Component:  Applications/Tor Browser|Version:
 Severity:  Normal  | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression  |  Actual Points:
Parent ID:  | Points:
 Reviewer:  |Sponsor:
+--

Comment (by rollback-question):

 thanks for looking into it. the config changes i've done after the initial
 install are:

 in Browser Privacy:

 Forms & Passwords
 X Remember logins and passwords for websites (selected)

 History
 Tor browser will Remember history

 Accept cookies and site data from websites
 Keep until I close Tor Browser
 Accept third-party cookies and site data Never

 Security Level Safest

 in General:

 When Tor Browser starts
 Show your windows and tabs from last time

 then in about:config -> javascript.enabled set to false
 i also changed recently xpinstall.signatures.required to false due to the
 well known issue of the addons getting disabled

 i think that is all i have changed. i'll try to install the previous
 version 8.0.9 in a separate directory later today and copy the contents of
 Browser/TorBrowser/Data/Browser/profile.default over to see if i can roll
 back and have everything working again. i hope this is safe and all
 "customized" data including passwords and history are recovered

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
+--
 Reporter:  rollback-question   |  Owner:  tbb-team
 Type:  defect  | Status:  new
 Priority:  Very High   |  Milestone:
Component:  Applications/Tor Browser|Version:
 Severity:  Normal  | Resolution:
 Keywords:  tbb-8.5-issues, tbb-regression  |  Actual Points:
Parent ID:  | Points:
 Reviewer:  |Sponsor:
+--
Changes (by gk):

 * cc: acat (added)
 * status:  needs_information => new
 * keywords:  tbb-8.5-issues => tbb-8.5-issues, tbb-regression
 * priority:  Medium => Very High


Comment:

 I think we might have enough info to at least look at the saved
 logins/passwords issue.

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
--+---
 Reporter:  rollback-question |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  Medium|  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Normal| Resolution:
 Keywords:  tbb-8.5-issues|  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by Yoyo):

 I've got the same problem. And comments to the blog post indicates that
 there are others.

 The only change to my Tor browser that I can think of is that I configured
 it so that NoScript remembers which sites I trust

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
--+---
 Reporter:  rollback-question |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  Medium|  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Normal| Resolution:
 Keywords:  tbb-8.5-issues|  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---
Changes (by gk):

 * keywords:   => tbb-8.5-issues
 * status:  new => needs_information
 * version:  Tor: unspecified =>


Comment:

 Looking over the Changelog again nothing comes to mind and I don't
 remember touching us anything that could affect you. Admittedly, yours is
 not a use case we are particularly well-prepared for yet, so we might have
 accidentally broken things for you. Sorry for the inconvenience.

 I'd need some steps to reproduce from you, in particular how you are
 modifying your Tor Browser in the beginning before the update.

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
--+--
 Reporter:  rollback-question |  Owner:  tbb-team
 Type:  defect| Status:  new
 Priority:  Medium|  Milestone:
Component:  Applications/Tor Browser  |Version:  Tor: unspecified
 Severity:  Normal| Resolution:
 Keywords:|  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+--

Comment (by rollback-question):

 the upgraded version is the Tor Browser version 8.5 based on Mozilla
 Firefox 60.7.0esr 64-bit
 running on Linux 64bit

 i have been able to reproduce the same issue on another instance
 (different PC) that also got upgraded today and all saved logins are gone
 there too. let me know if i can provide any more information. i hope this
 is a bug and not a feature!

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Re: [tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
--+--
 Reporter:  rollback-question |  Owner:  tbb-team
 Type:  defect| Status:  new
 Priority:  Medium|  Milestone:
Component:  Applications/Tor Browser  |Version:  Tor: unspecified
 Severity:  Normal| Resolution:
 Keywords:|  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+--

Comment (by rollback-question):

 just for clarity, in the preferences the box "Remember logins and
 passwords for websites" is still checked, but the Saved Logins window is
 now empty after the upgrade. saved logins have survived all tor browser
 upgrades for many many years, ever since it exists. also tabs got always
 recovered after a crash (or if the browser got killed) while now they are
 not, even if the settings are the same. something has changed, maybe on
 purpose to make it more secure, but if these settings are forced on me
 i'll have to quit using the browser or just use a vanilla firefox
 connecting to a tor deamon. i understand this is a lot less secure but
 usability is also very important to me

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[tor-bugs] #30565 [Applications/Tor Browser]: roll back to previous version of TBB - saved logins and tabs lost after tor browser bundle upgrade (8.5)

[Tor Bug Tracker & Wiki]

#30565: roll back to previous version of TBB - saved logins and tabs lost after 
tor
browser bundle upgrade (8.5)
---+--
 Reporter:  rollback-question  |  Owner:  tbb-team
 Type:  defect | Status:  new
 Priority:  Medium |  Component:  Applications/Tor Browser
  Version:  Tor: unspecified   |   Severity:  Normal
 Keywords: |  Actual Points:
Parent ID: | Points:
 Reviewer: |Sponsor:
---+--
 hi devs,

 i'm not a developer and i don't know how to report bugs. i only know that
 after today's forced (and usually welcome) upgrade of the tor browser
 bundle to version 8.5 all my tabs haven't been recovered and my saved
 logins don't work. this means i can't even access my mail and i lost all
 tabs i had open. i don't want to start a discussion about how insecure it
 is to save passwords or browser history, i just want to have an usable tor
 browser, at this point security is no longer a priority and i'd rather
 have a working insecure browser rather than an unusable secure browser.
 can someone please help me learn how i can roll back to the previous
 version of the tor browser bundle? this is the first time the tor browser
 breaks for me after an upgrade and i'm quite desperate now

 thanks

--
Ticket URL: 
Tor Bug Tracker & Wiki 
The Tor Project: anonymity online
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