Re: [tor-bugs] #30711 [Applications/Tor Browser]: Torbutton: Unexpected error on new identity.

[Tor Bug Tracker & Wiki]

#30711: Torbutton: Unexpected error on new identity.
--+
 Reporter:  denucaa   |  Owner:  tbb-team
 Type:  defect| Status:  closed
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Normal| Resolution:  worksforme
 Keywords:  tor,bug   |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+
Changes (by gk):

 * status:  needs_information => closed
 * resolution:   => worksforme


Comment:

 Thanks, just to confirm: would you mind posting here the place that is
 broken for you and the one that works (with sanitized paths so you don't
 leak usernames etc.)?

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Re: [tor-bugs] #30711 [Applications/Tor Browser]: Torbutton: Unexpected error on new identity.

[Tor Bug Tracker & Wiki]

#30711: Torbutton: Unexpected error on new identity.
--+---
 Reporter:  denucaa   |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Normal| Resolution:
 Keywords:  tor,bug   |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by denucaa):

 Replying to [comment:2 gk]:
 > Which operating system are you using and what version? What does
 "Everything is installed correctly. As before." mean? Did you try a clean,
 new bundle from our website, installed to a different location? Does the
 issue show up there as well?


 Fixed the problem! Installed tor on different disk which resolved it.

 Thank you.

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Re: [tor-bugs] #30711 [Applications/Tor Browser]: Torbutton: Unexpected error on new identity.

[Tor Bug Tracker & Wiki]

#30711: Torbutton: Unexpected error on new identity.
--+---
 Reporter:  denucaa   |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Normal| Resolution:
 Keywords:  tor,bug   |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by denucaa):

 Replying to [comment:3 denucaa]:
 > Replying to [comment:2 gk]:
 > > Which operating system are you using and what version? What does
 "Everything is installed correctly. As before." mean? Did you try a clean,
 new bundle from our website, installed to a different location? Does the
 issue show up there as well?
 >
 >
 > Its installed on desktop as default destination. I did  try installing
 in different destination on C drive, however, it did not help either.
 >
 > Operating system is Windows 10 Home.
 >
 > This issue appeared only after i decided to delete the browser and
 reinstall it as i had an issue with saving bookmarks. Once reinstalled the
 problem occured which i describe above.

 Also what do you mean by a new clear bundle?

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Re: [tor-bugs] #30711 [Applications/Tor Browser]: Torbutton: Unexpected error on new identity.

[Tor Bug Tracker & Wiki]

#30711: Torbutton: Unexpected error on new identity.
--+---
 Reporter:  denucaa   |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Normal| Resolution:
 Keywords:  tor,bug   |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by denucaa):

 Replying to [comment:2 gk]:
 > Which operating system are you using and what version? What does
 "Everything is installed correctly. As before." mean? Did you try a clean,
 new bundle from our website, installed to a different location? Does the
 issue show up there as well?


 Its installed on desktop as default destination. I did  try installing in
 different destination on C drive, however, it did not help either.

 Operating system is Windows 10 Home.

 This issue appeared only after i decided to delete the browser and
 reinstall it as i had an issue saving bookmarks. Which i describe above.

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Re: [tor-bugs] #30711 [Applications/Tor Browser]: Torbutton: Unexpected error on new identity.

[Tor Bug Tracker & Wiki]

#30711: Torbutton: Unexpected error on new identity.
--+---
 Reporter:  denucaa   |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Normal| Resolution:
 Keywords:  tor,bug   |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---
Changes (by gk):

 * status:  new => needs_information
 * severity:  Critical => Normal


Comment:

 What operating system are you using and what version? What does
 "Everything is installed correctly. As before." mean? Did you try a clean,
 new bundle from our website, installed to a different location? Does the
 issue show up there as well?

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Re: [tor-bugs] #30711 [Applications/Tor Browser]: Torbutton: Unexpected error on new identity.

[Tor Bug Tracker & Wiki]

#30711: Torbutton: Unexpected error on new identity.
--+--
 Reporter:  denucaa   |  Owner:  tbb-team
 Type:  defect| Status:  new
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Critical  | Resolution:
 Keywords:  tor,bug   |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+--
Changes (by dgoulet):

 * owner:  (none) => tbb-team
 * component:  - Select a component => Applications/Tor Browser


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