Public bug reported:

After today's update, no audio can be played via connected Bluetooth
headset (Sony LE_WH-1000XM3). The sound setting offers internal speakers
or wireless headset, but either way any media (RhythmBox, Web video,
...) plays through the internal speakers.

The notable exception is gnome-console's ping (played as output of a
BELL character, like from hitting the backspace key on an empty bash
command line, or from

  echo -e \\007

which does play through wireless headset (or internal speaker) as set by
the sound setting.


Before today's update, the Bluetooth headset did play audio (yet not 
immediately upon connecting; for though the sound setting had switched to the 
external headset, any sound was still output to via internal speakers. But 
switching once to the internal speakers and back to the BT headset was a viable 
workaround to get sound out to the BT headset.)

>From apt log:
Start-Date: 2020-06-18  17:19:14
Commandline: aptdaemon role='role-commit-packages' sender=':1.315'
Upgrade: bind9-dnsutils:amd64 (1:9.16.1-0ubuntu2.1, 1:9.16.1-0ubuntu2.2), 
alsa-ucm-conf:amd64 (1.2.2-1, 1.2.2-1ubuntu0.1), bind9-host:amd64 
(1:9.16.1-0ubuntu2.1, 1:9.16.1-0ubuntu2.2), dnsutils:amd64 
(1:9.16.1-0ubuntu2.1, 1:9.16.1-0ubuntu2.2), initramfs-tools-bin:amd64 
(0.136ubuntu6, 0.136ubuntu6.1), busybox-static:amd64 (1:1.30.1-4ubuntu6, 
1:1.30.1-4ubuntu6.1), bind9-libs:amd64 (1:9.16.1-0ubuntu2.1, 
1:9.16.1-0ubuntu2.2), initramfs-tools-core:amd64 (0.136ubuntu6, 
0.136ubuntu6.1), initramfs-tools:amd64 (0.136ubuntu6, 0.136ubuntu6.1), 
gnome-shell-extension-ubuntu-dock:amd64 (67ubuntu20.04.5, 68ubuntu1~20.04.1), 
busybox-initramfs:amd64 (1:1.30.1-4ubuntu6, 1:1.30.1-4ubuntu6.1)
Remove: linux-image-5.3.0-55-generic:amd64 (5.3.0-55.49), 
linux-modules-extra-5.3.0-55-generic:amd64 (5.3.0-55.49), 
linux-headers-5.3.0-55-generic:amd64 (5.3.0-55.49), 
linux-modules-5.3.0-55-generic:amd64 (5.3.0-55.49), 
linux-headers-5.3.0-55:amd64 (5.3.0-55.49)
End-Date: 2020-06-18  17:20:14

Could the issue be caused by one of these packages?
  alsa-ucm-conf:amd64 (1.2.2-1, 1.2.2-1ubuntu0.1)
  gnome-shell-extension-ubuntu-dock:amd64 (67ubuntu20.04.5, 68ubuntu1~20.04.1)

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
Uname: Linux 5.4.0-37-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  bernhard   2078 F.... pulseaudio
 /dev/snd/pcmC0D0c:   bernhard   2078 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Jun 18 18:42:49 2020
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-12-11 (919 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: LE_WH-1000XM3
Symptom_Type: Only some of outputs are working
Title: [LE_WH-1000XM3, playback] Playback problem
UpgradeStatus: Upgraded to focal on 2020-06-05 (13 days ago)
dmi.bios.date: 09/13/2017
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.01.
dmi.board.name: Woody_KL
dmi.board.vendor: KBL
dmi.board.version: V1.01.
dmi.chassis.type: 31
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.01.
dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.01.:bd09/13/2017:svnAcer:pnSpinSP513-52N:pvrV1.01.:rvnKBL:rnWoody_KL:rvrV1.01.:cvnAcer:ct31:cvrV1.01.:
dmi.product.family: Spin 5
dmi.product.name: Spin SP513-52N
dmi.product.sku: 0000000000000000
dmi.product.version: V1.01.
dmi.sys.vendor: Acer
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-06-18T18:32:11.193118

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1884135

Title:
  [LE_WH-1000XM3, playback] Playback problem: BT headset only plays
  gnome-terminal's bell (Ctrl-G), any media/audio is still output via
  builtin intel audio

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  After today's update, no audio can be played via connected Bluetooth
  headset (Sony LE_WH-1000XM3). The sound setting offers internal
  speakers or wireless headset, but either way any media (RhythmBox, Web
  video, ...) plays through the internal speakers.

  The notable exception is gnome-console's ping (played as output of a
  BELL character, like from hitting the backspace key on an empty bash
  command line, or from

    echo -e \\007

  which does play through wireless headset (or internal speaker) as set
  by the sound setting.

  
  Before today's update, the Bluetooth headset did play audio (yet not 
immediately upon connecting; for though the sound setting had switched to the 
external headset, any sound was still output to via internal speakers. But 
switching once to the internal speakers and back to the BT headset was a viable 
workaround to get sound out to the BT headset.)

  From apt log:
  Start-Date: 2020-06-18  17:19:14
  Commandline: aptdaemon role='role-commit-packages' sender=':1.315'
  Upgrade: bind9-dnsutils:amd64 (1:9.16.1-0ubuntu2.1, 1:9.16.1-0ubuntu2.2), 
alsa-ucm-conf:amd64 (1.2.2-1, 1.2.2-1ubuntu0.1), bind9-host:amd64 
(1:9.16.1-0ubuntu2.1, 1:9.16.1-0ubuntu2.2), dnsutils:amd64 
(1:9.16.1-0ubuntu2.1, 1:9.16.1-0ubuntu2.2), initramfs-tools-bin:amd64 
(0.136ubuntu6, 0.136ubuntu6.1), busybox-static:amd64 (1:1.30.1-4ubuntu6, 
1:1.30.1-4ubuntu6.1), bind9-libs:amd64 (1:9.16.1-0ubuntu2.1, 
1:9.16.1-0ubuntu2.2), initramfs-tools-core:amd64 (0.136ubuntu6, 
0.136ubuntu6.1), initramfs-tools:amd64 (0.136ubuntu6, 0.136ubuntu6.1), 
gnome-shell-extension-ubuntu-dock:amd64 (67ubuntu20.04.5, 68ubuntu1~20.04.1), 
busybox-initramfs:amd64 (1:1.30.1-4ubuntu6, 1:1.30.1-4ubuntu6.1)
  Remove: linux-image-5.3.0-55-generic:amd64 (5.3.0-55.49), 
linux-modules-extra-5.3.0-55-generic:amd64 (5.3.0-55.49), 
linux-headers-5.3.0-55-generic:amd64 (5.3.0-55.49), 
linux-modules-5.3.0-55-generic:amd64 (5.3.0-55.49), 
linux-headers-5.3.0-55:amd64 (5.3.0-55.49)
  End-Date: 2020-06-18  17:20:14

  Could the issue be caused by one of these packages?
    alsa-ucm-conf:amd64 (1.2.2-1, 1.2.2-1ubuntu0.1)
    gnome-shell-extension-ubuntu-dock:amd64 (67ubuntu20.04.5, 68ubuntu1~20.04.1)

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
  Uname: Linux 5.4.0-37-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bernhard   2078 F.... pulseaudio
   /dev/snd/pcmC0D0c:   bernhard   2078 F...m pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Jun 18 18:42:49 2020
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2017-12-11 (919 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_Card: LE_WH-1000XM3
  Symptom_Type: Only some of outputs are working
  Title: [LE_WH-1000XM3, playback] Playback problem
  UpgradeStatus: Upgraded to focal on 2020-06-05 (13 days ago)
  dmi.bios.date: 09/13/2017
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.01.
  dmi.board.name: Woody_KL
  dmi.board.vendor: KBL
  dmi.board.version: V1.01.
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.01.
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.01.:bd09/13/2017:svnAcer:pnSpinSP513-52N:pvrV1.01.:rvnKBL:rnWoody_KL:rvrV1.01.:cvnAcer:ct31:cvrV1.01.:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-52N
  dmi.product.sku: 0000000000000000
  dmi.product.version: V1.01.
  dmi.sys.vendor: Acer
  mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-06-18T18:32:11.193118

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