Public bug reported:

New to Ubuntu not sure what to do. Had similar issue a year or so back
on windows and forgot how to fix it.

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.10.0-24.28-generic 4.10.15
Uname: Linux 4.10.0-24-generic x86_64
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  christian   1658 F.... pulseaudio
 /dev/snd/controlC2:  christian   1658 F.... pulseaudio
 /dev/snd/controlC1:  christian   1658 F.... pulseaudio
CurrentDesktop: Unity:Unity7
Date: Tue Jun 20 13:18:00 2017
InstallationDate: Installed on 2017-06-19 (1 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI_1 failed
Symptom_Card: HDA ATI HDMI - HDA ATI HDMI
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  christian   1658 F.... pulseaudio
 /dev/snd/controlC2:  christian   1658 F.... pulseaudio
 /dev/snd/controlC1:  christian   1658 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [MS-7971, ATI R6xx HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/02/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: A.E0
dmi.board.asset.tag: Default string
dmi.board.name: Z170A PC MATE (MS-7971)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.E0:bd05/02/2017:svnMSI:pnMS-7971:pvr2.0:rvnMSI:rnZ170APCMATE(MS-7971):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.name: MS-7971
dmi.product.version: 2.0
dmi.sys.vendor: MSI

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug zesty

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1699303

Title:
  [MS-7971, ATI R6xx HDMI, Digital Out, HDMI] No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  New to Ubuntu not sure what to do. Had similar issue a year or so back
  on windows and forgot how to fix it.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.10.0-24.28-generic 4.10.15
  Uname: Linux 4.10.0-24-generic x86_64
  ApportVersion: 2.20.4-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  christian   1658 F.... pulseaudio
   /dev/snd/controlC2:  christian   1658 F.... pulseaudio
   /dev/snd/controlC1:  christian   1658 F.... pulseaudio
  CurrentDesktop: Unity:Unity7
  Date: Tue Jun 20 13:18:00 2017
  InstallationDate: Installed on 2017-06-19 (1 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI_1 failed
  Symptom_Card: HDA ATI HDMI - HDA ATI HDMI
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  christian   1658 F.... pulseaudio
   /dev/snd/controlC2:  christian   1658 F.... pulseaudio
   /dev/snd/controlC1:  christian   1658 F.... pulseaudio
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [MS-7971, ATI R6xx HDMI, Digital Out, HDMI] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/02/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.E0
  dmi.board.asset.tag: Default string
  dmi.board.name: Z170A PC MATE (MS-7971)
  dmi.board.vendor: MSI
  dmi.board.version: 2.0
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA.E0:bd05/02/2017:svnMSI:pnMS-7971:pvr2.0:rvnMSI:rnZ170APCMATE(MS-7971):rvr2.0:cvnMSI:ct3:cvr2.0:
  dmi.product.name: MS-7971
  dmi.product.version: 2.0
  dmi.sys.vendor: MSI

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