Private bug reported: For instance, when printing a test page, it just stops in the queue.
gsawaya@gsawaya-workstation:~$ nmap -Pn 172.27.115.54 Starting Nmap 7.01 ( https://nmap.org ) at 2017-04-30 19:17 PDT Nmap scan report for RED-Hal_2000.DHCP.thefacebook.com (172.27.115.54) Host is up (0.00092s latency). Not shown: 999 filtered ports PORT STATE SERVICE 9100/tcp open jetdirect Nmap done: 1 IP address (1 host up) scanned in 25.89 seconds gsawaya@gsawaya-workstation:~$ /usr/lib/cups/backend/snmp gsawaya@gsawaya-workstation:~$ /usr/lib/cups/backend/snmp gsawaya@gsawaya-workstation:~$ sudo /usr/lib/cups/backend/dnssd DEBUG: sent=0, count=0 DEBUG: sent=0, count=0 DEBUG: sent=0, count=0 gsawaya@gsawaya-workstation:~$ /usr/lib/cups/backend/snmp 172.27.115.54 gsawaya@gsawaya-workstation:~$ lpinfo -v network https network ipps network socket network beh network http network ipp network ipp14 network lpd direct hp gsawaya@gsawaya-workstation:~$ avahi-browse -a -v -t -r Server version: avahi 0.6.32-rc; Host name: gsawaya-workstation.local E Ifce Prot Name Type Domain : Cache exhausted + enp11s0 IPv6 FFC26777FFC2 iPod Touch Music Library local + enp11s0 IPv4 FFC26777FFC2 iPod Touch Music Library local = enp11s0 IPv6 FFC26777FFC2 iPod Touch Music Library local = enp11s0 IPv4 FFC26777FFC2 iPod Touch Music Library local : All for now gsawaya@gsawaya-workstation:~$ avahi-browse -a -v -c -r Server version: avahi 0.6.32-rc; Host name: gsawaya-workstation.local E Ifce Prot Name Type Domain + enp11s0 IPv6 FFC26777FFC2 iPod Touch Music Library local + enp11s0 IPv4 FFC26777FFC2 iPod Touch Music Library local : Cache exhausted ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: cups 2.1.3-4 ProcVersionSignature: Ubuntu 4.8.0-49.52~16.04.1-generic 4.8.17 Uname: Linux 4.8.0-49-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia wl ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 Date: Sun Apr 30 19:25:34 2017 InstallationDate: Installed on 2017-03-31 (30 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) Lpstat: device for hal_2000: socket://172.27.115.54:9100 MachineType: Falcon Northwest All Series Papersize: letter PpdFiles: hal_2000: HP LaserJet 700 color MFP M775 Postscript (recommended) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-49-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/09/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1401 dmi.board.asset.tag: Default string dmi.board.name: X99-DELUXE II dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1401:bd11/09/2016:svnFalconNorthwest:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnX99-DELUXEII:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.name: All Series dmi.product.version: System Version dmi.sys.vendor: Falcon Northwest ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apparmor apport-bug xenial -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1687349 Title: Can't seem to connect to network printer, despite getting a ping response, etc Status in cups package in Ubuntu: New Bug description: For instance, when printing a test page, it just stops in the queue. gsawaya@gsawaya-workstation:~$ nmap -Pn 172.27.115.54 Starting Nmap 7.01 ( https://nmap.org ) at 2017-04-30 19:17 PDT Nmap scan report for RED-Hal_2000.DHCP.thefacebook.com (172.27.115.54) Host is up (0.00092s latency). Not shown: 999 filtered ports PORT STATE SERVICE 9100/tcp open jetdirect Nmap done: 1 IP address (1 host up) scanned in 25.89 seconds gsawaya@gsawaya-workstation:~$ /usr/lib/cups/backend/snmp gsawaya@gsawaya-workstation:~$ /usr/lib/cups/backend/snmp gsawaya@gsawaya-workstation:~$ sudo /usr/lib/cups/backend/dnssd DEBUG: sent=0, count=0 DEBUG: sent=0, count=0 DEBUG: sent=0, count=0 gsawaya@gsawaya-workstation:~$ /usr/lib/cups/backend/snmp 172.27.115.54 gsawaya@gsawaya-workstation:~$ lpinfo -v network https network ipps network socket network beh network http network ipp network ipp14 network lpd direct hp gsawaya@gsawaya-workstation:~$ avahi-browse -a -v -t -r Server version: avahi 0.6.32-rc; Host name: gsawaya-workstation.local E Ifce Prot Name Type Domain : Cache exhausted + enp11s0 IPv6 FFC26777FFC2 iPod Touch Music Library local + enp11s0 IPv4 FFC26777FFC2 iPod Touch Music Library local = enp11s0 IPv6 FFC26777FFC2 iPod Touch Music Library local = enp11s0 IPv4 FFC26777FFC2 iPod Touch Music Library local : All for now gsawaya@gsawaya-workstation:~$ avahi-browse -a -v -c -r Server version: avahi 0.6.32-rc; Host name: gsawaya-workstation.local E Ifce Prot Name Type Domain + enp11s0 IPv6 FFC26777FFC2 iPod Touch Music Library local + enp11s0 IPv4 FFC26777FFC2 iPod Touch Music Library local : Cache exhausted ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: cups 2.1.3-4 ProcVersionSignature: Ubuntu 4.8.0-49.52~16.04.1-generic 4.8.17 Uname: Linux 4.8.0-49-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia wl ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 Date: Sun Apr 30 19:25:34 2017 InstallationDate: Installed on 2017-03-31 (30 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) Lpstat: device for hal_2000: socket://172.27.115.54:9100 MachineType: Falcon Northwest All Series Papersize: letter PpdFiles: hal_2000: HP LaserJet 700 color MFP M775 Postscript (recommended) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-49-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/09/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1401 dmi.board.asset.tag: Default string dmi.board.name: X99-DELUXE II dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1401:bd11/09/2016:svnFalconNorthwest:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnX99-DELUXEII:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.name: All Series dmi.product.version: System Version dmi.sys.vendor: Falcon Northwest To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1687349/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp