Private bug reported:

For instance, when printing a test page, it just stops in the queue.


gsawaya@gsawaya-workstation:~$ nmap -Pn 172.27.115.54

Starting Nmap 7.01 ( https://nmap.org ) at 2017-04-30 19:17 PDT
Nmap scan report for RED-Hal_2000.DHCP.thefacebook.com (172.27.115.54)
Host is up (0.00092s latency).
Not shown: 999 filtered ports
PORT     STATE SERVICE
9100/tcp open  jetdirect

Nmap done: 1 IP address (1 host up) scanned in 25.89 seconds
gsawaya@gsawaya-workstation:~$ /usr/lib/cups/backend/snmp 
gsawaya@gsawaya-workstation:~$ /usr/lib/cups/backend/snmp 
gsawaya@gsawaya-workstation:~$ sudo /usr/lib/cups/backend/dnssd 
DEBUG: sent=0, count=0
DEBUG: sent=0, count=0
DEBUG: sent=0, count=0
gsawaya@gsawaya-workstation:~$ /usr/lib/cups/backend/snmp 172.27.115.54
gsawaya@gsawaya-workstation:~$ lpinfo -v
network https
network ipps
network socket
network beh
network http
network ipp
network ipp14
network lpd
direct hp
gsawaya@gsawaya-workstation:~$ avahi-browse -a -v -t -r
Server version: avahi 0.6.32-rc; Host name: gsawaya-workstation.local
E Ifce Prot Name                                          Type                 
Domain
: Cache exhausted
+ enp11s0 IPv6 FFC26777FFC2                                  iPod Touch Music 
Library local
+ enp11s0 IPv4 FFC26777FFC2                                  iPod Touch Music 
Library local
= enp11s0 IPv6 FFC26777FFC2                                  iPod Touch Music 
Library local
= enp11s0 IPv4 FFC26777FFC2                                  iPod Touch Music 
Library local
: All for now
gsawaya@gsawaya-workstation:~$ avahi-browse -a -v -c -r
Server version: avahi 0.6.32-rc; Host name: gsawaya-workstation.local
E Ifce Prot Name                                          Type                 
Domain
+ enp11s0 IPv6 FFC26777FFC2                                  iPod Touch Music 
Library local
+ enp11s0 IPv4 FFC26777FFC2                                  iPod Touch Music 
Library local
: Cache exhausted

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: cups 2.1.3-4
ProcVersionSignature: Ubuntu 4.8.0-49.52~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-49-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia wl
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
Date: Sun Apr 30 19:25:34 2017
InstallationDate: Installed on 2017-03-31 (30 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 
(20170215.2)
Lpstat: device for hal_2000: socket://172.27.115.54:9100
MachineType: Falcon Northwest All Series
Papersize: letter
PpdFiles: hal_2000: HP LaserJet 700 color MFP M775 Postscript (recommended)
ProcEnviron:
 LANGUAGE=en_US
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-49-generic.efi.signed 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/09/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1401
dmi.board.asset.tag: Default string
dmi.board.name: X99-DELUXE II
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1401:bd11/09/2016:svnFalconNorthwest:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnX99-DELUXEII:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: Falcon Northwest

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apparmor apport-bug xenial

-- 
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https://bugs.launchpad.net/bugs/1687349

Title:
  Can't seem to connect to network printer, despite getting a ping
  response, etc

Status in cups package in Ubuntu:
  New

Bug description:
  For instance, when printing a test page, it just stops in the queue.


  gsawaya@gsawaya-workstation:~$ nmap -Pn 172.27.115.54

  Starting Nmap 7.01 ( https://nmap.org ) at 2017-04-30 19:17 PDT
  Nmap scan report for RED-Hal_2000.DHCP.thefacebook.com (172.27.115.54)
  Host is up (0.00092s latency).
  Not shown: 999 filtered ports
  PORT     STATE SERVICE
  9100/tcp open  jetdirect

  Nmap done: 1 IP address (1 host up) scanned in 25.89 seconds
  gsawaya@gsawaya-workstation:~$ /usr/lib/cups/backend/snmp 
  gsawaya@gsawaya-workstation:~$ /usr/lib/cups/backend/snmp 
  gsawaya@gsawaya-workstation:~$ sudo /usr/lib/cups/backend/dnssd 
  DEBUG: sent=0, count=0
  DEBUG: sent=0, count=0
  DEBUG: sent=0, count=0
  gsawaya@gsawaya-workstation:~$ /usr/lib/cups/backend/snmp 172.27.115.54
  gsawaya@gsawaya-workstation:~$ lpinfo -v
  network https
  network ipps
  network socket
  network beh
  network http
  network ipp
  network ipp14
  network lpd
  direct hp
  gsawaya@gsawaya-workstation:~$ avahi-browse -a -v -t -r
  Server version: avahi 0.6.32-rc; Host name: gsawaya-workstation.local
  E Ifce Prot Name                                          Type                
 Domain
  : Cache exhausted
  + enp11s0 IPv6 FFC26777FFC2                                  iPod Touch Music 
Library local
  + enp11s0 IPv4 FFC26777FFC2                                  iPod Touch Music 
Library local
  = enp11s0 IPv6 FFC26777FFC2                                  iPod Touch Music 
Library local
  = enp11s0 IPv4 FFC26777FFC2                                  iPod Touch Music 
Library local
  : All for now
  gsawaya@gsawaya-workstation:~$ avahi-browse -a -v -c -r
  Server version: avahi 0.6.32-rc; Host name: gsawaya-workstation.local
  E Ifce Prot Name                                          Type                
 Domain
  + enp11s0 IPv6 FFC26777FFC2                                  iPod Touch Music 
Library local
  + enp11s0 IPv4 FFC26777FFC2                                  iPod Touch Music 
Library local
  : Cache exhausted

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: cups 2.1.3-4
  ProcVersionSignature: Ubuntu 4.8.0-49.52~16.04.1-generic 4.8.17
  Uname: Linux 4.8.0-49-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia wl
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: amd64
  Date: Sun Apr 30 19:25:34 2017
  InstallationDate: Installed on 2017-03-31 (30 days ago)
  InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 
(20170215.2)
  Lpstat: device for hal_2000: socket://172.27.115.54:9100
  MachineType: Falcon Northwest All Series
  Papersize: letter
  PpdFiles: hal_2000: HP LaserJet 700 color MFP M775 Postscript (recommended)
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-49-generic.efi.signed 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/09/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1401
  dmi.board.asset.tag: Default string
  dmi.board.name: X99-DELUXE II
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1401:bd11/09/2016:svnFalconNorthwest:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnX99-DELUXEII:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.name: All Series
  dmi.product.version: System Version
  dmi.sys.vendor: Falcon Northwest

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