it is possible to kill it from the application menu. a retry provided
this for me

jan. 21 10:20:25 it009239 dbus-daemon[1791]: [system] Activating via systemd: 
service name='org.freedesktop.PackageKit' unit='packagekit.service' requested 
by ':1.8610' (uid=1001 pid=15523 comm="/usr/bin/python3 /usr/bin/software-pro
jan. 21 10:20:25 it009239 systemd[1]: Starting PackageKit Daemon...
jan. 21 10:20:25 it009239 PackageKit[30099]: daemon start
jan. 21 10:20:25 it009239 dbus-daemon[1791]: [system] Successfully activated 
service 'org.freedesktop.PackageKit'
jan. 21 10:20:25 it009239 systemd[1]: Started PackageKit Daemon.
jan. 21 10:20:25 it009239 PackageKit[30099]: uid 1001 is trying to obtain 
org.freedesktop.packagekit.system-sources-refresh auth (only_trusted:0)
jan. 21 10:20:25 it009239 PackageKit[30099]: uid 1001 obtained auth for 
org.freedesktop.packagekit.system-sources-refresh
jan. 21 10:20:26 it009239 systemd-resolved[1633]: Server returned error 
NXDOMAIN, mitigating potential DNS violation DVE-2018-0001, retrying 
transaction with reduced feature level UDP.
jan. 21 10:20:26 it009239 systemd-resolved[1633]: Server returned error 
NXDOMAIN, mitigating potential DNS violation DVE-2018-0001, retrying 
transaction with reduced feature level UDP.
jan. 21 10:20:28 it009239 kernel: [UFW BLOCK] IN=eth0 OUT= 
MAC=44:8a:5b:c1:25:36:00:a3:d1:5a:b4:f0:08:00 SRC=91.206.34.210 
DST=129.177.9.239 LEN=60 TOS=0x00 PREC=0x00 TTL=51 ID=0 PROTO=TCP SPT=52250 
DPT=34436 WINDOW=14600 RES=0x00 SY
jan. 21 10:20:30 it009239 systemd-resolved[1633]: Server returned error 
NXDOMAIN, mitigating potential DNS violation DVE-2018-0001, retrying 
transaction with reduced feature level UDP.
jan. 21 10:20:35 it009239 kernel: [UFW BLOCK] IN=eth0 OUT= 
MAC=44:8a:5b:c1:25:36:00:a3:d1:5a:b4:f0:86:dd 
SRC=2401:4900:360d:1409:74e7:01ca:4ad1:2fe8 
DST=2001:0700:0200:0009:6995:6a71:4fa2:efd0 LEN=80 TC=104 HOPLIMIT=239 
FLOWLBL=0 PRO
jan. 21 10:20:49 it009239 kernel: [UFW BLOCK] IN=eth0 OUT= MAC=44:8a:5b:c1:

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to software-properties in
Ubuntu.
https://bugs.launchpad.net/bugs/1850966

Title:
  Stuck at "Refreshing software cache" after enabling repository not
  updated for Eoan

Status in software-properties package in Ubuntu:
  Incomplete

Bug description:
  Steps to reproduce:
  1. Open Software and Updates
  2. Go to "other software" and enable, for example, a repository disabled 
during upgrade to Eoan which is not updated for Eoan yet
  3. Press close and then reload on the dialog that opens.
  4. Refreshing software cache dialog is stuck

  After closing the dialogs by right clicking on the windows and the
  open apps bar, re opening Software and updates only shows a white
  square you can't interact with.

  Ubuntu 19.10

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/software-properties/+bug/1850966/+subscriptions

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