it is possible to kill it from the application menu. a retry provided this for me
jan. 21 10:20:25 it009239 dbus-daemon[1791]: [system] Activating via systemd: service name='org.freedesktop.PackageKit' unit='packagekit.service' requested by ':1.8610' (uid=1001 pid=15523 comm="/usr/bin/python3 /usr/bin/software-pro jan. 21 10:20:25 it009239 systemd[1]: Starting PackageKit Daemon... jan. 21 10:20:25 it009239 PackageKit[30099]: daemon start jan. 21 10:20:25 it009239 dbus-daemon[1791]: [system] Successfully activated service 'org.freedesktop.PackageKit' jan. 21 10:20:25 it009239 systemd[1]: Started PackageKit Daemon. jan. 21 10:20:25 it009239 PackageKit[30099]: uid 1001 is trying to obtain org.freedesktop.packagekit.system-sources-refresh auth (only_trusted:0) jan. 21 10:20:25 it009239 PackageKit[30099]: uid 1001 obtained auth for org.freedesktop.packagekit.system-sources-refresh jan. 21 10:20:26 it009239 systemd-resolved[1633]: Server returned error NXDOMAIN, mitigating potential DNS violation DVE-2018-0001, retrying transaction with reduced feature level UDP. jan. 21 10:20:26 it009239 systemd-resolved[1633]: Server returned error NXDOMAIN, mitigating potential DNS violation DVE-2018-0001, retrying transaction with reduced feature level UDP. jan. 21 10:20:28 it009239 kernel: [UFW BLOCK] IN=eth0 OUT= MAC=44:8a:5b:c1:25:36:00:a3:d1:5a:b4:f0:08:00 SRC=91.206.34.210 DST=129.177.9.239 LEN=60 TOS=0x00 PREC=0x00 TTL=51 ID=0 PROTO=TCP SPT=52250 DPT=34436 WINDOW=14600 RES=0x00 SY jan. 21 10:20:30 it009239 systemd-resolved[1633]: Server returned error NXDOMAIN, mitigating potential DNS violation DVE-2018-0001, retrying transaction with reduced feature level UDP. jan. 21 10:20:35 it009239 kernel: [UFW BLOCK] IN=eth0 OUT= MAC=44:8a:5b:c1:25:36:00:a3:d1:5a:b4:f0:86:dd SRC=2401:4900:360d:1409:74e7:01ca:4ad1:2fe8 DST=2001:0700:0200:0009:6995:6a71:4fa2:efd0 LEN=80 TC=104 HOPLIMIT=239 FLOWLBL=0 PRO jan. 21 10:20:49 it009239 kernel: [UFW BLOCK] IN=eth0 OUT= MAC=44:8a:5b:c1: -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to software-properties in Ubuntu. https://bugs.launchpad.net/bugs/1850966 Title: Stuck at "Refreshing software cache" after enabling repository not updated for Eoan Status in software-properties package in Ubuntu: Incomplete Bug description: Steps to reproduce: 1. Open Software and Updates 2. Go to "other software" and enable, for example, a repository disabled during upgrade to Eoan which is not updated for Eoan yet 3. Press close and then reload on the dialog that opens. 4. Refreshing software cache dialog is stuck After closing the dialogs by right clicking on the windows and the open apps bar, re opening Software and updates only shows a white square you can't interact with. Ubuntu 19.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/software-properties/+bug/1850966/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp